Highly recommend this place, especially PJ! He is absolutely amazing. Not only is he super cheerful…read moreand fun to work with--making the whole process incredibly comfortable--but he is also highly knowledgeable about cars. He took the time to explain everything perfectly and tailored the recommendations to exactly what I needed. If you visit Mahwah Ford, definitely ask for PJ! You won't regret it.

I bought a car there and that was fine. I went to get my first oil change and the oil plate and…read morescrew are stripped and broken. This was my first oil change so it had to leave the dealership that way - stripped and broken. I called the dealership in hopes of getting my warranty and spoke to Keith. I didn't immediately tell him what was wrong. I just asked for my warranty info. Keith pressured me into telling him what the problem was, and then proceeded to nastily and violently blame the place where I got my oil changed. He then said I should only have it done at Mahwah Ford. The absolute grotesque manipulation of this is unfathomable. When I said I didn't think the mechanic I took it to for the oil change broke the oil pan and the gasket in multiple places in a span of three minutes, Keith then berated me and said that "Mahwah Ford has had the same owner for so many years.... " For anybody who doesn't know - this is narcissistic, deflection and misdirection. I highly doubt Keith would do this to a man. I am a woman so I believe he thought I would just coward down and play stupid. This was so grotesque an experience that I recommend not only for no one to go there - but especially not women or men having their wives call the dealership for anything. It was all about how much money he could bring in and nothing about my actual needs - which were just to have him email me a copy of my warranty nothing more. Despicable really really shameful Mahwah Ford. That you'd employ people like this and allow these disgusting tactics is beyond terrible. Shame on you.

I've been here a few times and no complaints or compliments to be had. If you need any car parts,…read morenot a bad option off Route 17 south. They also accept old car oil in the back. They seem to have just enough staff so you might be waiting around to ask someone a question. The Plaza also has a Chinese buffet and bagel place.

We were on a road trip when our car started behaving oddly. We pulled into the lot and Judy Castro…read more(General Manager) helped us get everything we need. She was kind, patient, and welcoming. Thank you, Judy, for getting us back on the road quickly and safely!

Issue with my daughter's AC in her Honda CRV dealt with steven. Fantastic guy…read more Attentive Thorough Quallity individual Quality service

BUYERS/LEASERS BEWARE!…read more Note: this review is specific to the sales experience/staff at Mahwah Honda, not the vehicle(s). I leased a 2026 Honda Pilot from Mahwah Honda on August 18, 2026 and, after a high-pressure sales pitch to leave with the vehicle that day, I didn't receive the vehicle until two days later. The issue is not the delay itself; it's the lack of communication and information received. The salesman, David, provided no proactive updates or information on the status of the vehicle. I had to follow-up multiple times and each time the response was "I'll check with my manager and get back to you" but would never call or text back. Mahwah Honda had my deposit/down payment, and I had no idea where my car was or when I would get it. When the vehicle was delivered, I noticed the paperwork was off - it did not include coverage of a 1K mileage overage on my trade in - and when I questioned it, David "didn't remember saying that" and had to talk to his manager. Multiple days, no follow up or response from David, so I finally asked to talk to a manager on August 27. I received a call on September 3 from Armin (spelling may be wrong) who explained the overage would be covered. Note - this call was facilitated by the Brand Specialist who emailed me my paperwork, not David. I expressed my thanks to Armin but asked if I could share my larger feedback on the lack of communication/information from David. I walked him through my experience, to which he flippantly responded that he felt the situation was handled appropriately and I got a car, so that was that. After being totally dismissed by Armin, I mentioned that I'd be leaving a Google review about my experience and the phone call. At this point, Armin became incredibly aggressive and began yelling. He went so far as to say he'd terminate the deal so I could go get the car somewhere else. The call ended with Armin telling me he could write Google reviews, too, and then he hung up on me. About 15 minutes later, I received another call from Javi (again, spelling may be wrong). He wanted to know how we got here because, from his point of view, I got a car and I got it delivered, so what more was there to want? He became increasingly frustrated by, and argumentative about, the fact that I was focused on the sales experience and not the physical delivery of the car itself. It got to the point where I had to stop him and remind him that he doesn't have to like or agree with my feedback, but that doesn't make it invalid or untrue. I also pointed out that it was now the second call on which I was being yelled at, and if that's how Mahwah Honda wants to do business, that's fine - but it's not a great customer experience from my perspective. The whole situation reinforced my feedback/experience to begin with and did nothing to de-escalate or resolve the situation. At this point I think Javi realized it wasn't a good look and changed his tone to focus more on the lack of communication and poor customer service experience. He noted that the feedback would be relayed internally. Whether that happened or not, or if anything will really change, who knows. I understand that experiences at car dealerships are never perfect, but I also never envisioned it being THIS bad. Sharing my experience so others are aware of what they're potentially walking into. RUN - don't walk - to literally ANY OTHER Honda dealership.

I recently had my truck serviced here and the service was great. Good customer service and they did…read morea great job repairing my ARE truck cap

Second time dealing w the guys at Suburban and I couldn't be anymore impressed...their…read moreprofessionalism and craftsmanship are unparalleled.

Had a super smooth experience for a service which included tire rotation and an oil change. I was a…read morefew minutes late as I went to the wrong location, but it was not an issue at all. Met with Michael, who took me through what to expect. He was very pleasant and I had some odd and end questions which he helped answer. The service area seemed wellrun and the lounge across the had coffee, water and donuts.

Seriously...steer clear. Bait & switch. This morning I called the dealership and someone confirmed…read morethat a car that I saw online was, indeed, on the lot. She put me on hold to "check" and everything. The rep urged me to come in today since they could "give me a deal" since it's the end of the month. When I arrived, a salesperson said the car was sold last night & it takes a while to catch up in the system. What a waste of a 1.5 hour drive. Beyond frustrating. ZERO stars.

Wow! So I've always wanted a 67 red Ford mustang. I bought one but she needed some TLC to get on…read morethe road. I found Total Performance. These guys are amazing. They rebuilt the engine, transmission, and new exhaust, amoung other things. Varoom!!! She purrs like a kitten! She is agressive, so you know I was there! Just want to let you know these guys are amazing! Look them up, ask for Joey and tell him that Candy the red Demon sent ya! Old Hwy 441 Mount Dora FL 32757 Hours: Monday-Friday 9am-5pm Phone: (352) 973-5565

If you like being blamed by owners of a business for THEIR completely wrong assessments and…read moreineptitude, then this is the place for you. Three things needed to be done and they were 0 for 3 in not only assessing what needed to be done, but repeatedly kept getting it wrong and inexplicably wanting to say it wasn't their fault that they didn't assess things as thoroughly as a professional place would. In fact, it was much worse than that, which is bad enough. But the real probem is that they simply wouldn't/can't/don't accept ANY responsibility for anything. They even came close to turning on each other when others weren't around, implying that they, specifically, wouldn't have made the mistakes that the ever-elusive and vague 'someone else' did. Don't waste your time here - the frustration they cause is exhausting and certaonly not worth the time and/or grief.

Went here today 9/27/21, Spoke with Phil on the phone told me the best time to come in so im in and…read moreout, then dealt with Jonathan and Weesam, I'm sorry if I got this name wrong. I was there to fix a tire that kept losing air, was in and out in 40min. Staff was all very friendly and the job was done right. Will def. be back when its time to put winter tires on. Thanx GUYS!!!

Don't go, sent my daughter to get her alignment done she was early before her appointment. Sat for…read more40 minutes and was then told the person who was supposed to do her alignment went to the Dr. and wouldn't be back for 1 hour! Last time I will think about going there

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;

This guy Sergio came to give me a jump start. He was incredibly nice and quick. Thanks!read more

From the owner: Tire Sales and Installation, Full Service Auto Repair, Oil Change, Wheel Alignment, Regular…read moreMaintenance, Tune Ups, and much more!

Sales dept was okay. Typical car buying experience with the back and forth. I did end up buying a…read morecar and I have been happy with it. This review is if you're coming here for service. I purchased my previous car from Park Ave (BMW) and my experience there was horrible (from sales and service but that is for another time). I am blown away by the attention to detail and personable experience I have had here. If you're getting service later on in the day and need a loaner? No problem. Ask for Jorge. He goes above and beyond to make sure your concerns are taken care of. I recently found a hole under my floor mats that could be seen straight through into the car.. my car was three months old.. certified per owned. Jorge took pictures and contacted the corporate office and had it completely replaced. I cannot thank Jorge enough and will only see Jorge. Thank you!

We purchased a vehicle from Prestige Lexus two months ago. We still have not received our plates…read moreor title. Every time we call, we get forwarded to a different voicemail and never receive a call back. We cannot currently drive the car because the second set of temporary plates are now expired. Once the check clears with this dealership the communication stops.