This goes for the whole Village Medical Company/medical facility:…read moreAnother person already made this comment but it is very true, the staff that performs the billing and the front desk work is completely incompetent and they are unwilling to cooperate with patience insurance companies. They are unwilling to change the bill coding so that your insurance will cover the bill, they don't tell you the patient what examination is being performed and the office is incompetent to perform the paperwork that the insurance company has informed the patient of needing to be performed. I went for an annual exam, however little did I know they coded it as a check-up and my insurance company does not cower those at the 100% rate. I called my insurance and they explained what they coded the bill ass and to discuss it with the medical office. I proceed to being told that it will be investigated by the coding office, the coding office never contacted me to verify my claims and said it was correct. Basically get scammed because a few employees cant tell the patient what the type of treatment is being performed and they be on the hook for the bill. I have never in my life had a worst experience with billing office by a medical provider.

The staff at Village Medical is utterly incompetent. You can't reach the office directly. They have…read morea service that does it. The service does not help you; they say someone will call you back. They never do! It is virtually impossible to get an appointment with your doctor. You have to wait weeks or a month. I had to drive to their office to get help, but I still didn't receive any assistance. The doctor is great! Getting to him is horrible. If you need help, this is not the place to go!

Over the past year the office staff has become less attentive and caring towards me as a patient…read moreand a customer. In fact, they're borderline awful. Dr. Franz is fine as a doctor, but they've made it nearly impossible to contact their office. The nurses don't pick up the refill line and take their time tending to the voicemail, the receptionist won't help unless it's s major issue, and if you'd like to complain about anything they dump you into another voicemail that never gets checked. I need a monthly prescription refilled, and I've gone without for days 3 times in the last 6 months. They've called it into the pharmacy, but they now don't take my insurance. It's at 4:30 when I NEED to talk to someone in the office and they can't be bothered to pick up. They only want to help someone when they're supposed to be working or otherwise busy. It's very frustrating to be a patient here, and likely won't be any further.

I have been a patient for a very long time at this practice. The doctors there are awesome. My…read moreexperience with the office staff has been regrettable. I'm disappointed. I am in search of a new practice because of the uncaring way they treated me.

I've received treatments and care by this provider and am absolutely appreciative and impressed…read more This medical provider cares about her patients, is empathetic, careful and listens to the patient. She is one of the best medical professionals I have known and will always appreciate her.

From the owner: Wilson's Wellness Clinical Care, LLC is a full functioning health and wellness clinic. We…read morespecialize in preventative care, chronic care management, vitamin therapy and more etc...

I have been at this location to see Dr. Jason twice-- once before the pandemic and then again…read moreyesterday. Each time I had a very short wait and a great experience. You can tell he really loves his job and he is very thorough in what he recommends to help you feel better. I'll come to this clinic time and time again.

I've changed my mind!!! I'm currently miraculously better. I thought I needed one drug to get me…read morefeeling better. Apparently not! Ms Freda really does a great job at the Little Clinic.

You would do better going to any ER. The lady at the front desk was way more interested in securing…read moreup-front money and in receiving flowers and hugs from her boyfriend than any medical care they allegedly provide. Excessively long wait despite having jumped through myriad hoops online to make an appointment. In the exam room they have a sign demanding that cell phones be turned off (why?) while at the same time also displaying a separate QR code sign welcoming feedback (???). I left not knowing any more about my condition that when I arrived. They encourage feedback, but ask that any NEGATIVE feedback be sent directly to them. So, any published feedback is at best biased in their favor.

My daughter and I went in for a visit, and she received an antibiotic and pain meds. The NP was…read moregood; he was very thorough and nice. The nurses were good. My appointment was $210 because we don't have insurance. My daughter finished her medication, and it didn't clear up the infection. I called back to let them know and asked for a different medication. They told me she would have to come in for a different appointment and be seen again for more tests. I understand that the visit may be needed later but not to change to a different antibiotic for one time. It's not like she tried several different ones and we were on our 3rd or 4th medicine. They wanted to charge me another $210. That would have never happened at a regular doctor's office. Doesn't seem like they care about the patient just the money. The lady at the front desk told me all of this before talking to the NP which made me even more upset because she didn't even want to ask the NP.

Highly satisfied with experience at GSHC. Front office staff was professional and courteous. Dental…read moreassistant and dentist were exemplary. A positive experience all around.

I went there for my physical and they took care me and provide an amazing service…read more I will recommend GWINNETT CLINIC to anyone

Do NOT GO HERE.....This place is more money-minded than the patient's health.I echo some other…read moreprevious reviews. I was out of medication and my pharmacy followed up with clinic. 5 days gone..not approved. I called the nurse and left a message. After 3 days again followed up and talked to her. She was behaving a doctor herslef saying it could not be given because of the visit was not done. But I had visited them earlier for some other reason, which was not considered at all. My medication was held hostage for not formally visiting them for more than 10 days!!! If they are really concerned about patient's health, they would have issued the medication first, so that the patient would not run out of medication. They have their money as the first priority!!!!

Dr.Pirani is one of a kind. Anyone can clearly see that he cares about each patient. The Lilburn…read morelocation is outstanding, so it understandably gets very busy. It is managed well and the receptionists somehow seem to know every patient by name and face. Recently, I've gone to the new Snellville location and I was not disappointed. The atmosphere is calm and serene and the doctors and staff take time with each person. They are building relationships and have earned my trust. Dr. Pirani (both husband and wife) lead by example and obviously have an eye for hiring the best staff and fellow doctors. Having two locations available to me, where I feel safe, cared for and trust the service they give, is true blessing to my whole family. Thank you to everyone at the Lilburn and Snellville locations, I appreciate everything you do.

Very, very slow today! I had an appointment at 3pm. I got here at 2:50. They finally called me back…read moreafter me asking how much longer twice at 4pm. They kept telling 10-15 minutes again and again but it took them over an hour!

My father was bitten by a spider, in the face and was swelling. His caregiver took him to Sunrise,…read morethe the first time at 4:30. One they arrived, they sat there for over 2 hours. Once they see the doc, it was 6:30 PM and the doc says he has Cellulitis, needs to have an IV treatment at a hospital and sends him away. They are open until 7. So, they go to the hospital, I arrive ther and the caregiver is relieved and we wait for another 3 hours...the doc writes a prescription for my dad. I ask what about the IV...why he was sent to the hospital? She said he did not have a fever and there was no need for anything other than the prescription, unless he develops a fever. I regaled the story given to us, and the ER doc said that was their standard MO. So....one bill, that has not yet arrived is for the urgent care facility, and another bill is for the emergency room visit...which was not really required....if the urgent care doc would have just taken the 15 minutes to look at my dad and write the prescription. You ought to be ashamed of the way you treat people. Fail.

My first and last experience with Sunrise Urgent Care. I…read morearrived at the Sunrise Urgent Care on Hugh Howell at ​6:16 PM. I researched their hours and ​found that they closed at 7:00 PM. Just before getting out of my vehicle all​ of the window lights went out and I went to the door and it was locked. I knocked on the door and an employee came to the door and stated "we are closed,​" ​and I said "your sign says you close at 7:00 PM and it also states that online. She informed me that they take our last patient at 6:15. As I stood there talking to her with a ​barely controllable wheezing cough in the cold and rain, she continued to keep me at bay outside. She asked me what's going on, I told her I thought I had a cold, but I haven't been able to shake it, I have a nagging, cough and I am often​ short of breath. As I stood outside in the cold and rain while she continued stood in the doorway, she stated that another urgent care facility was about a mile or two up the road and it closes at 8. She went inside and closed the door, leaving me outside and came back with an address. The other location turned out to be almost seven miles down the road. I live in Smoke Rise and the Urgent Care office she sent me to was almost 10 miles from my home with an hour wait. After being diagnosed with bronchitis, I then went to my Kroger pharmacy on Rockbridge Rd. and waited for my prescription. I did not get home until close to 9PM. I found the employee at Sunrise to be rude, not helpful and inconsiderate given that I was ill and seeking assistance. I will not refer or recommend them to anyone who is in need of medical attention.