Renter beware. This place is a friggin money pump. It exists to find ways to pump money out of your…read morewallet after charging you rent for such things as 'valet garbage'. Who ever heard of valet garbage? We stayed here for several months while remodeling our home close by in Charbonneau and while convienient it is very run down. Just take a look around at the deferred mtce, broken light fixtures...etc. The owners are only interested in how much they can bill you. No one in the office when it is open can resolve any problem. When we moved in the unit was dirty and needed repair. We left it in better condition than we found it yet were charged for 'spiff cleaning' along with a bunch of other charges that yet again no one could explain. The units are old, beat-up and it is clear the owners only want what's in your wallet. Renter beware!!! Everything is an 'add-on' charge! Don't get us started on parking which is non-existant...

Love the people in office and very caring. Always on top of questions and or needs. Beautiful…read moreapartments with ponds and fountains and ducks.

I have lived here for almost going on 2 months. It is probably the best apartment place I have ever…read morelived! The staff up front are amazing! Celest helped me through the process to make it easy as possible. I am not sure why there would bad reviews on the staff, I kind of find that false from the interactions I have had with them. Sometimes people take beautiful people the wrong way. But the apartment is amazing and I would have to give it 5 stars! There has been no noise, and the community is friendly.

Management never answers the phone. I've been here 3 years I see people always in the office but…read morenever answering the phones. Very hard to work with when you have issues or questions about things.

Hathaway Court is the best apartment community that I've lived in. It's a very dog-friendly…read morecommunity with walking paths all throughout, these paths are also well lit at night. The office staff and maintenance staff are so great to work with; very courteous, helpful and knowledgeable. There are so many things close by; in addition to the on-site park, there are a couple of big parks up the street, various restaurants to choose from in the area, shopping, easy access to I5, great back roads to use. I'm so happy I chose to move here. I love it!

I've only lived at Hathaway going on a couple of months as of yet so this review may be a little…read morepremature. So far, I really like it for the most part. The Good: The area is nice. Wilsonville is just big enough to have most things you need nearby without having to deal with the freeway. The apartments have a lot of trees next to the building which I like. They provide some nice shade in the summer as well as some privacy. The office staff are very friendly and helpful. I haven't had any major issues they've needed to help me with. I did get an Amazon package that didn't show up and the office staff went way out of their way to help me get the issue resolved even though it wasn't their doing. I called once about an outside light burned out and it was fixed within the hour. The Bad: This complex is owned and operated by CTL Management which also owns the complex I just moved out of. I don't care much for CTL due to my previous experiences with them so was hesitant to rent here. There are quite a few families that live here with kids which can occasionally be noisy. Wilsonville road is next to the complex so you get some traffic noise during the day but it seems to calm down later in the evenings. So as far as I'm concerned, this seems to be a decent place to live.

Out BBB of all the reviews and what I heard from other tenants I'm way ahead of their game!! They…read morewon't nickel & dime me when I move out I've got that "bull shit" that will be thrown back in their faces!! STAY THE HELL AWAY FROM THIS DUMP!!! Tenants wherever you rent don't let these greedy landlords take advantage of you!! Speak up & throw their bull shit right back in their faces!! My move out will on the news!

If I could give it less than one star. These places need to be condemned. Black mold. When trying…read moreto leave these apartments beware and be ready to for them to try and get more from you. Even when you already paid them and cleaned the apartment. They will rip up one carpet and make you replace all of them.

Recently had to update our lease. It was not an easy process nor user friendly trying to do it…read moreonline with electronic signatures. Noah, the Leasing Agent, was extremely friendly, helpful and professional in helping and assisting us. We are very grateful for his support given. Two Thumbs up

I have lived her for nearly fours years and now under new Corporate ownership. My experience has…read morebeen very different than that of the person with the negative experience. I am moving out of state or I would remain here. I have had a good experience and felt safe. In my area it is very quiet, and I personally have not experienced any crime with one exception, a a mail box theft at the mail bldg. The building I live in has good neighbors, many with dogs like myself, who are responsible. The office staff and maintenance, have been friendly and attentive to my requests. They are hard to reach at times, but always call back by the end of the day. My maintenance requests have been taken care of in a reasonable time. My only complaint is since the new ownership the annual rates of rental increase are much higher than previous raises. As a single senior it is hard on the budget. The grounds in general are kept up, but i would like more attention to plantings. shrubs and ground cover surrounding the apt. buildings. The new corporate owners have been upgrading the complex for nearly a year, putting on new roofing. new siding and insulation, windows when necessary and addressing the mold issues. I have not had mold or leaky windows in my apt, only the normal sweating from our wet winters requiring periodic wiping of seals to prevent mold. Jeanne G

We love our Portera home! The sun deck is wonderful, the amenities are exceptional and the spirit…read moreof this community remains even through Covid quarantine times. So eager to celebrate living in this beautiful building with other 'better-than-55-ers'!

My first review of Portera has been well received. Please feel free to read that and add the…read morefollowing: Time has passed and here I am again. I cannot put into more adequate words how comfortable I am here. I feel safe and sheltered. The neighborhood and apartment neighbors are friendly and caring. I have privacy when I need it. Maintenance is swift and responsive. Amenities are kept in good order. Portera is well situated for health care and shopping convenience. If an over-55, independent-living accommodation is for you, this is a fine place to live.

Couple days late…read more I recently moved to this amazing complex, literally last minute. The place it's self is unique well modeled and absolutely abundant amount of room. Extremely clean place also convenient and the neighborhood its self is full of life. I want to mention the staff member who helped me get the perfect apartment especially last minute. Tatiana - I really appreciate the kind answer and the knowledge you provided, getting everything all done and set up for me, very professional and informative. I hope more people get to tour with you and make this their new home. Thank you so much for all the support and encouraging words.

TL;DR - * nasty, absentee manager…read more* no background checks on employees (you'll want to see those details below) * constantly up in your business * never get dates right for inspections except fire alarms (not an exaggeration) * buildings are filthy * always trying--or just going ahead with--signing you up for add-on 'services' * told that employees are not favoured over tenants (totally untrue) * AI assistant is sooo bad * Ad-copy is lies: there is no retail within any walking distance The manager Abby is worse than useless. She's never there, doesn't keep appointments, and doesn't respond to calls or email. The ONE response we did receive was rude, insulting, and inaccurate! They do not do background checks on their employees. We're not in the habit of snooping on our neighbours. After getting screamed and cursed at for taking out recyclables (?!), and having had dealt with music so loud we could Shazam it in any room for over six months (with, once again, worse than no help from the office), however, we used our OSINT skills to advantage. The loud neighbours in question were an older couple, one half of which was head of maintenance who uses an alias, has been nailed for burglary, and something much worse I won't mention here. Oh yes, and their frequent domestic disputes were lots of fun--nearly had to call the police. Positives: Beautiful nature park nearby, excellent espresso at the Great Scot cart (Erik is the best).

This place has the worst property management, if you want to renew your lease expect at least an 8%…read moreincrease which usually is about $200 more a month. The place is falling apart and we have given up on maintenance doing anything to fix anything so we just do it ourselves because they're incompetent. Half the buildings smell like weed which is so nice to smell at night (sarcastic). Better yet, good look finding parking if you have more than one car because most residents have more than 3 and you're only allotted 1 reserved spot which is tiny and you can't back into it which you're not allowed to yet it's the only logical way to park.

Do yourself a favor DO NOT LIVE HERE. 6 weeks with no working bathroom. I had to use an empty…read moreapartment to shower. No rent credit no nada.AND I work from home so I had construction all over my apartment the whole time. The management lacks any integrity or understanding. Unless you wanna live in a dump run by unprofessional owners and management keep scrolling.