I've been living in Alden Apartments for several months, and the Team Alden has always given me…read moregood attention. They are patient and respectful. Thank you so much

If I could give 0 stars I would. This place is falling apart, the units are very poorly designed,…read moreand staff is spotty at best. Also SHADY!! They didn't let me tour my unit before I moved in saying it wasn't ready, then when I did move in there were so so many things broken already and the place had a weird smell. By poorly designed I mean I have to turn my plates to the side in order to fit them in my kitchen cabinet, or there's a huge pillar right in front of the door when you walk in which makes moving furniture in very complicated, or there's no overhead lights anywhere besides the kitchen and bathroom. Staff and maintenance take at least 2 weeks to get back to you, which can mean no working light in your bathroom or not being able to use your dishwasher for 2 weeks. There's also MOLD in the unit in multiple spots and they came to inspect it multiple times and each time they just cleaned it with bleach, covered it with more paint, and would blame me and say I need to open my window more often (which I open it every night). Also parking, including visitor parking, absolutely sucks and there's not enough, and you can get towed even for back-in parking. Plus, hella ants and spiders. The only good thing about this place is that it's pet friendly.

Couple days late…read more I recently moved to this amazing complex, literally last minute. The place it's self is unique well modeled and absolutely abundant amount of room. Extremely clean place also convenient and the neighborhood its self is full of life. I want to mention the staff member who helped me get the perfect apartment especially last minute. Tatiana - I really appreciate the kind answer and the knowledge you provided, getting everything all done and set up for me, very professional and informative. I hope more people get to tour with you and make this their new home. Thank you so much for all the support and encouraging words.

TL;DR - * nasty, absentee manager…read more* no background checks on employees (you'll want to see those details below) * constantly up in your business * never get dates right for inspections except fire alarms (not an exaggeration) * buildings are filthy * always trying--or just going ahead with--signing you up for add-on 'services' * told that employees are not favoured over tenants (totally untrue) * AI assistant is sooo bad * Ad-copy is lies: there is no retail within any walking distance The manager Abby is worse than useless. She's never there, doesn't keep appointments, and doesn't respond to calls or email. The ONE response we did receive was rude, insulting, and inaccurate! They do not do background checks on their employees. We're not in the habit of snooping on our neighbours. After getting screamed and cursed at for taking out recyclables (?!), and having had dealt with music so loud we could Shazam it in any room for over six months (with, once again, worse than no help from the office), however, we used our OSINT skills to advantage. The loud neighbours in question were an older couple, one half of which was head of maintenance who uses an alias, has been nailed for burglary, and something much worse I won't mention here. Oh yes, and their frequent domestic disputes were lots of fun--nearly had to call the police. Positives: Beautiful nature park nearby, excellent espresso at the Great Scot cart (Erik is the best).

Seems like in the past year Canyon Creek has had a change of management and staff, and it's all for…read morethe better! Ariel and Jessie handled my move-in with ease and I feel like any and all issues can be relayed to them instantly, with a quick return time of what needs to be done. The girls keep things positive and bright, which is extremely important to the cohesion of a management-tenet partnership. They both will listen to your concerns and seriously consider any suggestions-- if you are kind with your language. Terry, the lone maintenance man of the complex, (This will change shortly, Greystar is hiring more people) is an absolute rock star and has been punctual and communicative with all maintenance requests. I've never had a problem with parking, the trash service, or payment. The reason for a 4-star review is the amount of dog waste around the outer property, upper management needs to facilitate it's staff so that more doggie bag stations are available to the tenets. I will come back and change this to a 5-star if this is fixed.

As a resident, I truly wanted to love living at Canyon Creek because the property itself is…read morevisually beautiful and has so much potential. The grounds, nearby parks, and overall atmosphere create a very upscale and welcoming environment at first impression. One of the best parts of the area is how convenient everything is -- stores like Target and Costco are close by, there are beautiful walking areas nearby, and even local community touches like a woman selling honey from her own farm and bees that make the area feel warm and unique. There were also genuinely enjoyable moments within the community itself. Resident events and the overall energy often brought a lot of laughter and life to the property, and you could tell many employees were working very hard while trying to balance a large amount of responsibility at once. However, over time, my personal experience living here became frustrating due to ongoing operational issues behind the scenes. Multiple maintenance concerns and work orders in my unit remained unresolved or were marked completed without being fully addressed, which made it difficult to feel heard as a resident. Communication and follow-through often felt inconsistent, and it seemed like management was struggling with limited resources and inconsistent staffing support. What disappointed me most was the gap between the luxury image the property presents and the actual resident experience when concerns needed to be resolved. There is clearly potential for this community to be exceptional, but stronger organization, consistency, and long-term care for residents would make a significant difference. I genuinely hope the property receives the support and structure needed to reflect the standard it aims to provide, because the foundation is there.

I have lived at Devonshire Manor for almost 5 years now and I can only say good things about this…read moreplace. Megan, the office manager always has a great attitude and is always willing to help with anything I need or having questions answered in a timely manner. The maintenance men are professional and prompt on taking care of any issues and always say hi to me and my doggie when we're on walks. The facilities are very well maintained and I highly recommend anyone living here, whether you are single, married, have a family or elderly. It's a quiet and safe place to live.

I love living here I have lived here about 12 years it's pretty quiet and the staff are all very…read morenice...

I called yesterday to schedule a tour around the property…read more The lady who answered sounded like she didn't want to help me out. I spelled my name for her "Kimberlynn" and she didn't get it correct so I said "it's spelled the normal way for Kimberly with two N's at the end" and she snapped saying that Kimberly with an E (Kimberley) is the only way she knows how to spell it. Lol I'm pretty sure Kimberly is more common than Kimberley, but no need to snap about it. I say that to everyone who can't spell my name and no one has ever responded like this. I then asked her which direction the unit available is facing and she said she doesn't know but it's facing boones ferry rd.... Aren't leasing agents supposed to know which way the unit is facing? I've looked at over 10 complexes this week and Sofi was the only one that couldn't tell me. I'm not from here and don't even know where boones ferry is. I had to open my map and zoom all the way in to get an idea. After a while of me trying to figure it out myself she then told me it's facing south, but it's actually facing east which is a really big difference in amount of sunlight that hits the unit. I drove to the unit and used a compass app. She told me she would send more information the next day via email because she was already off of work. I never received that email. I drove around the complex and only seen one visitor parking. Parking is also VERY scarce. She even told me that over the phone, but in person it's a lot worse. I don't see enough parking to cover 2 people per household, so if you're a couple, family, or have visitors over good luck. I won't be applying here due to the unwillingness to be helpful from the front desk and the parking situation. Sounds like issues in the future if I were to move here.

I have lived in a lot of rentals, from not-so-fancy to downtown high-rises, and the most important…read moreperson is your maintenance staff. Once you become a tenant, they are your singular point of contact, and ultimately shape how you feel about the place you call home. No matter where I have lived, I have respected and appreciated Maintenance, but I have to say the Maintenance here is exceptional. Jason seems to know the issues he encounters as if he has encountered them a thousand times before, has the most pleasant of personalities, and most of all, he is conscientious. He seems to legitimately want to do the best job he can both for the owners and tenants alike and he accomplishes that goal. We recently had a lengthy ice/snowstorm, and while everywhere I have rented has distributed salt/de-icer, I watched Jason meticulously make sure the salt made it up every step to every single door. A task that certainly took significant time and energy, but no doubt saved us all. I have also had him in my home on several occasions to rectify some failures from the previous owner that were done precisely and to the highest standard. Something I truly appreciate. I also honestly enjoy his presence in my home, something that I can rarely say I have thought of with other Maintenance. I do hope Jason is appreciated because he is truly a gem.

Jennifer is not the manager anymore, she hasn't been for several years. No idea who the current one…read moreis, they seems to change every time you go into the office. The rents keep going up while they slowly take away the amenities. The "clubhouse" and "business center" are basically just part of the office and you have no access to them after 6:00pm so they should not be featured as an "amenity." Maybe if you could access them with a key or keycard once things were quiet without people buzzing around the office, then yes, they would be an amenity, but they are not if only open during busy hours with maintenance men coming and going!!! It is nice here during the winter but hot and miserable sometimes during the summer. They do NOT provide AC like it says in the ads. You have the privilege of forking out your own $ for a big bulky unit that you can PAY their staff to install, then you have to take it down in September and figure out where to store the huge thing! The pool is open from 10:00am-10:00pm in the height of summer/heat. It would be nice to go for a swim at 7:00am before work, but for some reason this is not allowed. For the high cost of rent we deserve much better. I guess they don't have much competition so they can get by with providing the bare minimum. It is pet friendly, there are poopers everywhere either leaving their droppings on the ground or putting them in the trash can by the mailboxes so you almost faint from the awful stench when you go to throw out your junk mail :( Update: Ok, I guess I was basing my review on the high standards I was used to on the East Coast. My last apt was fully air conditioned and included free water/sewer/trash and basic cable and internet and the right to take my 6:30 daily morning swim. For Wilsonville/Oregon obviously there are much lower standards, which is sad. Reading other apartment reviews for this area makes you go eeek and be grateful that you don't live in a scary place where they don't repair things or take out the garbage! I have felt fairly safe here so fingers crossed that this continues....

Since moving here less than a year ago I have had one issue after another with the management. They…read moreare unprofessional and incompetent. They tell different residents different things on what they are allowed and not allowed to do. They had my car towed from the premises when it was not supposed to be then took absolutely no responsibility for their negligence and ended up costing me hundreds of dollars . The pictures below are from a roof leak that occurred in December. The roofing company said this was a result of lack of maintenance in the roof which the management denied. It took them over a month to "fix" it. The pictures don't even show how terrible it really looks. I had the manager , Rebecca, come and look at it herself. She claimed it was wear and tear of an apartment and that was the best they were going to fix it. When I expressed my concerns and how I thought it should be fixed correctly she became upset, leaving my apartment and slamming my door behind her. It is not inexpensive to live here so I would expect a much higher standard that they would hold to this property. But obviously they don't care and they'll do the cheapest job they can.

We love our Portera home! The sun deck is wonderful, the amenities are exceptional and the spirit…read moreof this community remains even through Covid quarantine times. So eager to celebrate living in this beautiful building with other 'better-than-55-ers'!

My first review of Portera has been well received. Please feel free to read that and add the…read morefollowing: Time has passed and here I am again. I cannot put into more adequate words how comfortable I am here. I feel safe and sheltered. The neighborhood and apartment neighbors are friendly and caring. I have privacy when I need it. Maintenance is swift and responsive. Amenities are kept in good order. Portera is well situated for health care and shopping convenience. If an over-55, independent-living accommodation is for you, this is a fine place to live.

Hathaway Court is the best apartment community that I've lived in. It's a very dog-friendly…read morecommunity with walking paths all throughout, these paths are also well lit at night. The office staff and maintenance staff are so great to work with; very courteous, helpful and knowledgeable. There are so many things close by; in addition to the on-site park, there are a couple of big parks up the street, various restaurants to choose from in the area, shopping, easy access to I5, great back roads to use. I'm so happy I chose to move here. I love it!

I've only lived at Hathaway going on a couple of months as of yet so this review may be a little…read morepremature. So far, I really like it for the most part. The Good: The area is nice. Wilsonville is just big enough to have most things you need nearby without having to deal with the freeway. The apartments have a lot of trees next to the building which I like. They provide some nice shade in the summer as well as some privacy. The office staff are very friendly and helpful. I haven't had any major issues they've needed to help me with. I did get an Amazon package that didn't show up and the office staff went way out of their way to help me get the issue resolved even though it wasn't their doing. I called once about an outside light burned out and it was fixed within the hour. The Bad: This complex is owned and operated by CTL Management which also owns the complex I just moved out of. I don't care much for CTL due to my previous experiences with them so was hesitant to rent here. There are quite a few families that live here with kids which can occasionally be noisy. Wilsonville road is next to the complex so you get some traffic noise during the day but it seems to calm down later in the evenings. So as far as I'm concerned, this seems to be a decent place to live.