Needed a tow on short notice and these guys came through fast. Driver showed up on time, was…read moreprofessional, and handled the vehicle carefully the entire process. Pricing was fair compared to other quotes I got, and there were no surprise charges at the end. Reliable, straightforward service and definitely a company I'd call again if I ever needed another tow.

My car broke down in the parking garage 3rd level at work this morning. Due to the low clearance in…read morethe parking garage my insurance company was not able to locate a tow service on their list to come tow my car. I was told that it was just too difficult to reach and that I'd need to figure out a way to get it out of the garage first. After 4 1/2 hours, calling literally 17 tow services and some unfruitful I'll call you backs, I reached SNAP'S Super Shop, Phenix City, AL. They were indeed SUPER and had the needed truck and equipment available. With absolutely amazing customer service and EXPERT tow truck maneuvering, Steven had my car picked up and towed less than 10 minutes after arrival. I would highly recommend SNAP'S SUPER SHOP for any towing need, but most certainly if you're stuck broken down in a parking garage!

5March2026. Overpriced with a side of attitude. Paying out of pocket to avoid insurance totaling my…read morecar. Written estimate about $11k. Too much for a fender bender. They said that anybody who quotes less will not be reputable nor will they do quality work. Next 4 quotes; $8500, $8100, $6900, $4700. Insurance quote $5130, not a total loss. CBW Northlake is the one quote so remarkably different and significantly higher. Alternatives to CBW Northlake are Massey's in Manchester or Castleberry's in Pine Mountain.

Communication and honesty! Our truck was there for 40 days,…read moreduring that whole time No one reached out to us to update on the progress. We always had to call and Never received a return call. They called us the day it was finished,, we had the insurance check.. I would definitely shop around before going here.

I've had work done in the past from them but this time the wait was entirely too long. I dropped my…read morecar off on February 6 for a "4 day repair" and now its February 22 and they continue to tell me the same thing "we'll have your car ready this afternoon" I won't be putting my car in this shop anymore.

Best body shop in town! Works great with USAA customers, I didn't have to do any paperwork or phone…read morecalling, they did it all for me. They even let me schedule when I could drop off my truck and just wait a couple of hours while they did some of the repairs.

Needed a rear main seal and starter replaced. He answered the phone and told me that this was…read moresomething he could not do. i am thankful that he did not waste my time and was honest about what he could and could not do.

Don't use this company. They will take your money and not repair your vehicle. They will ignore…read morecalls and texts. They don't have a physical address. Scammers. They were supposed to replace a part on my friends car. Showed up got the money for the part and disappeared.

C.P. Wrecker Services saved us in a pinch! We had a blowout on the interstate without the proper…read moretire tool to drop the spare. They showed up quickly, took excellent care of my vehicle and got us to Firestone to have it handled. We were out of town, and did not know what to do, and they made a stressful situation so much better. Thanks again!

lost a Uhaul tire, they were able to take care of the issue on the spot. Super friendly and…read morehelpfil. Their biggest concern was making sure we were safe.

My daughter and her boyfriend were driving to Grad school in Statesboro, GA from New Orleans,LA ,…read moreit was raining and she was driving a UHaul with a trailer and her car attached. Unfortunately, she clipped a curb and a trailer tire broke off in Phenix, AL. The traffic cop called Faulks to move her out the way. She was so greatful and appreciative of the customer service she received. I know my child was stressing badly and was a definite basket case. Bubba, her tow truck driver, went out of his way to help her. From guiding her through filing a claim with her insurance and dealing with UHauls lack of customer service to knocking off a good chunk of the total bill, to giving her some good advice on how to handle this unfortunate setback. He even called her later this morning to make sure they were doing ok, on their way and reassured and reminded them of all the good things that are on the way. Thank you Faulks and Thank you Bubba!

Stacy is a superhero! He went above and beyond to help our family and we can't thank him enough!…read moreLove the pride that comes with a family business that's been around for 75 years. Incredible service! Thank you a million times!