everything from setting up the appointment to getting the inspection was great. Very friendly,…read moreprofessional, and knowledgeable.

This is only the second time I've bought a house so I'm a little fish out of water in this process…read more Luckily, my realtor steered me towards Sage! The first thing that stood out to me was their prompt service. We were able to schedule on my time, which was very convenient. The inspector was thorough and called my attention to details I hadn't noticed. I really felt as though the inspector treated me like his daughter, trying to see everything that could go wrong and document within his report, including pictures. Now that an issue has arisen, I'm even more grateful to have used Sage Home Inspections. Norm came out in person to look at the dishwasher and referred me to an excellent company to begin the repairs. I am beyond grateful to have selected an ethical business that treats their customers like family.

Excellent Service!!! I highly recommend Mr. Don Haefner for your home inspections. Buying or…read moreSelling your home; a home inspection is one of the MOST important investments, one of your FIRST investments if you are buying and one of your LAST investments if you are selling. The detail and attention given to the home inspection is very clear and organized. For every investment we have made; personal or business, we have used Mr. Haefner and he has always been fair and honest. If you would take a $10,000.00 car to a mechanic for an inspection before purchasing it, why would you not consider having one of your biggest investments looked over by a professional? Thank you Mr. Haefner for your service.

Heartland did a great job for me. He looked at two houses for me. The first one he did he found…read moreeverything that could be found. The second house he did for me he was up front and told me what was wrong and what I could do to fix it. I ended up getting that house and have not had a problem with my new home. So happy that he did such a great job and works for me and not the seller....

Josh was wonderful. Really took the time to explain each area he inspected. My husband and I both…read moreasked tons of questions and really did stay on his heels, trying to learn about our new home. He was just so patient! The report that comes after, is very detailed and really informative. I love the fact the inspection report stays online on housemaster website (the cloud). It will allow us to update our home and any improvements we make throughout the years. I would suggest a better secretary whom answers the phone. Not informative at all. I felt like she did not answer certain questions (perhaps she did not know, or was pre-occupied). However first impressions are everything and I truly almost went somewhere else, because of her. However, I loved the reviews I read, the website was informative too. Referrals will come, but again....a helpful first communication point.....is very important!

Received a very good full house inspection. Took time to explain all the findings. Inspector was…read moreextremely courteous. Price was better than two other competitors that I called.

Jason was wonderful doing an inspection on my home that I was purchasing…read more Jason arrived early and was very nice. Jason stated I could follow him around, but I declined and just told him if there was anything he wanted me to know just to let me know. I was only there waiting for my realtor. Jason was very personable, built a report and asked me questions to get to know our situation. Even if things were OK he explained how he looked at them and why he chose to look at them a certain certain way he was very detailed. The sewer company also highly recommended. Jason said that he does amazing work. I received my report the same day. I highly recommend.

I paid BPG $1,530 for a home inspection including a gas safety inspection. After purchase I…read morediscovered a gas leak you could smell the moment you opened a closet door, plus plumbing problems that cost $12,000 to fix. They charged $225 specifically for gas safety and missed an obvious leak. Several significant plumbing issues were also either missed or not flagged clearly. I understand plumbing is not all visible, but I would have appreciated it if they noted to me that the water shut-off valve is completely non-functional. When I reviewed the fine print, I found the liability is capped at the inspection fee and complaints must be filed within 14 days, making it nearly impossible to seek recourse after the fact. To their credit the report is transparent about being a visual-only inspection. But for $225 you think they'd give it a sniff at least?

The inspector missed clear signs of mold in the utility room and under two sinks, ended up having…read moreto pay thousands for mold remediation, probably about half of the mold that was there they should have picked out. If you do an inspection with them or honestly any other company, make sure you get a separate mold inspector if there was a history of mold. Their tests just test airborne mold on a swab in one room. Leaves much to be desired.

I will say that I was NOT impressed. Yes the inspector was super friendly but because the house…read morewas only 3 years old, I felt he did a rush job because he knew he didn't have to look to hard. My problem is that he missed a few items and for the price you pay, I guess I expected more. For instance, the vinyl siding was cracked along the bottom of the back side of the home as well as. This was not even called out in their inspection report. In fact, a picture taken of the downspouts and included in the report showed the cracked damage. So the damage was right in front of their eyes and they didn't even see it to include it in their report. This company came recommended by our real estate company (Delhougne Realty Group - DRG). However, if I had to do this again, I would seriously think twice about using this inspection company.

He did my home inspection. Was extremely thorough. Professional, timely, and helpful. Also keeps…read morehimself available if you have any questions. I would and will recommend him to everyone. I will never use another inspector!

We retained Chris during our house hunt over the course of 8 months. He inspected three separate…read moreproperties for us and we are very happy with his services and the way he runs his business. He is professional, thoughtful and through. He and his team are easy to work with and they promptly produce reports and he was available to answer any additional questions we had after our inspection. I would strongly recommend this business to anyone who needed their own house or a potential home inspection.

Edit in regard to their response: They did not explain that their services covered the condition…read moreof the pipe on the day of inspection (that was never a conversation). You know why? They didn't need to! That was never under question! I never stated conditions worsened, only that they failed to note any water intrusion from a joint ON THE DAY OF INSPECTION because it was CLEARLY IN THE VIDEO that Superior Sewer and Pillar to Post provided. All they needed was a note in their inspection report stating: water intrusion from joint at x ft from the cleanout... I don't care if they recommend a fix or not, their inspection didn't note it. Now onto the regular report: They really don't think they missed anything, I'm impressed! A non-operational grill (due to a bad igniter) is not the same thing as leaking natural gas! Now that they are disputing that part of my review, let's list some of the other things that they missed: a leaking shower valve (separate from a leak they noted in their report), a non-functional AC unit (wall unit), two saddle valves in use that are not up to code, a foundation crack and some drywall cracks (foundation crack was behind a flower plant, so I don't entirely blame that on the inspector, and I'm not mentioning other cracks because they were behind items they aren't supposed to move). Additionally, I paid extra for use of the IR/thermal camera and they were supposed to use that in a very specific way in accordance with their own Standards of Practice (SoP). Specifically, to check for loose connections in the breaker panel the process is: take the front panel off, turn on a high load appliance such as an AC unit, and take a reading with the IR camera. They took a reading with the front panel on (so no useful thermal measurement was taken) and no high load appliance was running. There is no way now to know if there was a loose connection or bad breaker during the time of inspection. Any inspector worth your money would use a temperature sensor to measure the temperature of air coming from air registers to ensure an appropriate temperature drop when the AC is running. They did not do that, hence the broken AC unit that was missed. A lot of the things they missed on the regular inspection report I didn't blame them for missing. I've had way more time than them to find problems, but their response to some criticism is what really makes this company the worst. Original: I hired them (and they hired sister company, Superior Sewer) to perform a sewer lateral inspection. They missed a break in the lateral that cost thousands to repair. I got the line rooted and part of the line had so much water intrusion that the rest of the line couldn't be rooted (water was saturating the 6 inch line). This was clearly visible during their video inspection and they didn't even note it in the report (not quite as much water, but still a waterfall in the lateral line). They refuse to acknowledge they missed anything stating water intrusion in clay joints is "normal". I agree that ground water seeping in is no big deal, water POURING into the lateral, which was happening during inspection, is NOT normal. They refuse to acknowledge any fault or even refund the cost of the inspection despite the fact their miss cost THOUSANDS of dollars. Don't use them. They also missed a number of things during their standard inspection and, during their Gas/mechanical inspection, they missed a natural GAS LEAK in the grill.

Amazingly thorough inspection. Kyle was great, so informative and hugely reassuring for us as first…read moretime buyers of an old home. Would recommend them to anyone who wants to know the full scoop on any property and it's really nice to be able to choose from a menu of options. Thanks Pillar to Post!

Gerry is a great inspector! He performed a standard home inspection for the house I am purchasing…read moreat the moment, and he also performed a Radon screening and a termite inspection. Him & his company also hooked me up with a much desired sewer lateral inspection which is verrry important if you're buying an older home. (This one was built in 1925....so I decided it would be a good idea.) Gerry is a Professional Engineer and I for sure only wanted a P.E. doing my inspection. I'm also an engineer and I know how intensive the process is to become a licensed P.E. It's also a good idea to hire a P.E. for an older home or if you are interested in making any structural changes to your current home. They can give you the safe and correct advice to help you with your project. Plus if you ever want to sell your home, having a P.E.'s comments on the inspection is a good idea. ;) He was verrry thorough in pointing everything out that needed work or was a minor concern. From some ungrounded outlets, to carpenter bees in the pergola, his inspection was honest and professional. He also has a great sense of humor which made the whole process a lot more fun and enjoyable. The following day, my report was available for download on the BPG website. You get a code and username emailed to you and you just download the files as .pdfs. It was super easy and convenient. Also the sewer lateral guy will hand you a DVD with video of the inspection with comments. Pretty nifty. I liked how the info was at my fingertips so soon! Excellent turn around time! :) The report itself was very comprehensive and he even included photos of specific things that needed to be fixed! I would definitely recommend Gerry for your home inspection. He has many years of experience and some great stories to share. I don't know all that much about the company he works for (or is contracted by?) but it seems that home inspections and home warranties are their specialty. Also the prices were very fair. I called around for quotes from different inspectors. Not only was his the cheapest for my house's closing price, but he was also able to do the inspection the earliest which was crucial since I only had 10 days to get an inspection done! (Also I hope I typed the info for him into Yelp correctly...!)

Gerry was great! He was SUPER thorough (some of the things he pointed out I really had to look hard…read moreto see even though he had pointed them out to me how he saw them on his own is a mystery to me) and he was VERY knowledgeable (he was able to explain when something looked like it may be concerning but actually wasn't and could explain issues in a way I could understand). He also had a great sense of humor. He was very respectful of my time-he did as much as he could from the exterior ahead of time so he could just point out key things when I got there. All the documents were detailed, included photos and were available within 24 hours. I would hire Gerry again any day!