DO NOT HIRE THIS COMPANY - I HATE TO WRITE THIS, BUT I HAVE TO WARN OTHERS…read more
I really hate having to write this because, honestly, I liked Mike--he seemed like a good guy. I wanted to give him the benefit of the doubt, and I even went out of my way to help him when I didn't have to. But after everything that's happened, I can't stay silent.
It all started out fine. The materials for our metal roof arrived on time, and I was hopeful. But once the installation began, the problems started piling up:
Two pipe boots were installed backwards, and all three were done so poorly that they look like someone just globbed on silicone.
The last four roof panels were cut too short, so they patched them with extra pieces that look awful.
Mike lied about installing a trim kit on our skylight--I had to call him out before he finally admitted it.
His workers nailed into our brand-new deck just to hold their ladders up, damaging it.
When I brought these issues up to Mike, he promised he would make things right, fix the mistakes, and complete the job--including installing the gutters we had already paid for.
Before any of that, though, I did something that, in hindsight, was a huge mistake--I gave him an extra $2,000 in good faith because I felt bad that his workers had screwed him over. I also just wanted to make it easier for him to come back, fix everything, and get this job over with. Unfortunately, that money seemed to take away any sense of urgency on his part.
Since December 21, 2024, Mike has told me 11 different times that he or his crew would come to finish the job. No one ever showed up.
To make things worse:
We never even received materials for the gutters--let alone the installation.
A second load of roofing materials was delivered when no one was home, and the delivery truck tore up my neighbor's front lawn.
I was incredibly patient, understanding that winter weather could cause delays. But there were plenty of good days when the work could have been done--he just never came back.
He knew I would have to write this review if he didn't make things right. He swore, yet again, that someone would come. Then he ghosted me.
At this point, all I asked for was the $2,000 I had put down as a deposit for the gutters--the other $2,000 was on me for volunteering it. But when I finally asked for my money back so I could just hire someone else, he stopped responding entirely.
I have all the text messages to prove every word of this.
Again, I really wish I didn't have to write this. I liked Mike, and I wanted to believe in him. But I can't ignore what happened, and I don't want anyone else to go through the same thing.
DO NOT HIRE THIS COMPANY.
