Austin did à find job replacing my battery and even installed a new terminal. Please if you're able tip BSP or tow truck driver. read more

Wind N Sea Towing - Towing Near Me - Perris, California

Quick service. They arrived very quickly and their technicians were friendly and professional.

Had to tow my car because of the brakes, and Louis Romo was very helpful and went above and beyond to get it to my auto shop! Genuinely the nicest person ever to come out whenever i requested roadside assistance through AAA read more

Tow truck driver Osvaldo Mendoza was dispatched to assist me last night. From the initial phone call, he had a very poor attitude and was extremely unprofessional. He told me that I needed the tow more than he needed the job, which was completely inappropriate. Instead of helping, he made the situation worse. He refused to take my car and became upset when I politely asked him not to lean on my vehicle. This was a frustrating and disappointing experience. I would never recommend this tow service, even as a last resort. read more

I truly appreciate the services provided by AAA, and I find them to be very valuable. However, I wanted to express my concern regarding a service tow that I requested today at 9 AM. The estimated time of arrival was 11:45 AM, and while I was perfectly fine with waiting, it is now 4:56 PM and I have not yet received assistance. I noticed that the app frequently updates the ETA, which has created some confusion, as I saw it change from 5:06 PM to 3:50 PM and then back to 5:53 PM. I also attempted to reach out for an update and unfortunately was on hold for 56 minutes. After calling multiple times, I was informed that I would receive a callback shortly, but I have yet to receive any communication. I have noticed from others' experiences that this seems to be a common issue, and I sincerely hope that AAA can review this situation. HORRIBLE It's now 4:56pm eight hours later.... still waiting read more

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Had to contact AAA for towing. There was a miscommunication on both sides. Wind N Sea Towing contacted me and took care of everything.

Rudy did such a great job towing my completely dead electric car to the dealership. It was a challenge to load the car while locked up but his skill was impressive to observe as he got it loaded up and delivered with care. I appreciate his professionalism and help. He was a life saver! Thanks, Rudy! read more

I had to have my wife's ram truck towed. Wind and sea arrived. The driver couldn't have been better. Christian was very professional, on time and all around great guy!!! I will definitely request him if I need a tow. read more

WInd & Sea is AAA contracted - I scheduled a Tow at 8:04 AM, the ETA at the time was 9:58 AM it was updated to 9:21 AM and then to 10:36 AM then I got a call from AAA that at 11:52 AM because the call had not been fulfilled they indicated that they were "monitoring" the service call and Wind & Sea would arrive within the next 45 minutes. It is now 3:27, I received a call from a different tow company stating AAA reassigned the call after wind & sea cancelled. No call from Wind & Sea and the availability of the new company would make it so that the car arrives at the receiving shop after hours with no one to receive it. I suspect Wind & Sea would rather wait callers out into cancelling their service call so that AAA members cannot bash them on their survey. If AAA assigned your call to Wind & Sea have them reassign it unless you enjoy spending your day waiting for a company that doesn't have the courtesy to CALL and give an accurate ETA. read more

Had my car towed from Murrieta to Torrance an 1hr drive and Louis was very kind. He made me feel very comfortable the entire drive. He has great customer service!! Would definitely recommend this company and that Louis services!! read more

Wind N Sea Towing - Towing Near Me - Perris, California

Extremely prompt. Precise placement of vehicle. Friendly and communicable. Would definitely recommend.

Luis was such a great help, he was very mindful of the weather and made sure I was comfortable. For that I will be making this my go to tow service when in need! read more

RUDY WAS THE BEST AT HIS JOB! He had a difficult challenge lifting my car from my slanted drive without scratching it. He succeeded and I am so appreciative. Also friendly, polite and professional. Thanks Rudy! read more

These guys took a AAA call, continued to tell me it would be another 30 min each check in. After 2 hours, AAA switched to a different company. Don't tell customers you'll be there in 30 min if it's not likely possible. read more

I was just picked up by Windansea towing driver name Jayro N . This driver arrived 30 minutes sooner than the ETA that was provided upon picking me up. He not only had exceptional great customer service and conversation that took my mind completely off of the situation I was in, but he also went a step further to give me some tips on what the possible problem could be with my car, which turns out to be much cheaper than what I thought so basically I'm saying this is a great tow truck company. He is an excellent driver. He's really good at calming the situation, assessing the situation and getting you to your destination as quickly and safely as possible. This kind of customer service cannot go unnoticed. Thanks again Jayro! read more

I made a tow request through AAA for a totally dead vehicle in my driveway to be towed 5 miles to the dealership. It took them almost 8 hours to respond after giving a 2 hour initial estimate. They kept telling us a driver was on the way and would be there within an hour, then pushed the estimate every time an hour passed. When they finally responded, they managed to crack my windshield during the tow. I called to talk to someone, they told me a supervisor would call me back within 2 hours. Never heard back. I called back, they left me on hold for 30 minutes, now they won't take my call. I'm not holding my breath for them to take responsibility for the damage even though they're legally required to. Maybe small claims court... read more

Wind N Sea Towing - Cracker windshield - Towing Near Me - Perris, California

I wanted to give a review to Angel L from the Perris location. I hit something in the road last night during the rain and hail. I called for assistance to replace the flat with a spare. He was fast professional and did this in the rain. I would not want to do this in the rain at night. I did not want to wait for a survey to post a review. Thank you, not that I would ever want tire assistance again, but if I did I would use this company. Stephanie L read more

I would love to give Enrique a big shout-out for going above and beyond to satisfy my needs, first off would love to say his attitude was amazing very welcoming attentive to all his surroundings making sure we made it safely to the drop off point and he was able to squeeze his rig into some tight spaces on the property to make sure I could have the truck put where I needed man let's give him a round of applause for his execution on delivery very satisfied customer...! Steven leach P.s. he deserves a promotion give the gentleman a raise....he earns it..! read more

I've had many years of Wind N Sea coming out and helping me with various car and truck problems. They have either been early, on time, a rare occasion, let me know about the last problem they're helping was running longer. Last time I had a very scary blowout on the 10 freeway, I'm so sorry. I can't remember their names but those two gentlemen were so quick and so helpful and got me on my way! This time, Alex was so patient, very helpful and professional. Thank you again guys!!!!! Stranded on the side of the road is stressful and you're so helpful! read more

Rene was awesome. Fixed my issue in a timely manner. Definitely deserves a raise along with Tyler the driver

My moms broke down so she requested a tow through her car insurance. Got to us within a timely manner. The driver was very kind but I can't remember his name. read more

You Guys Rock saved my behind several times . Barring the circumstances always a pleasure. All they let me put is Five Stars so you got them. Second to none . Best service by Far. read more

Ronnie is the man! I needed to have my wife's car towed to the dealer to get looked at and got paired with Wind N Sea through my AAA service. The driver Ronnie called me after being dispatched to give me his ETA and showed up right on time. He got the car hooked up and we were right on our way. He shared a couple funny stories with me about his time as driver on the way and made the overall experience smooth and easy. I would call these guys up in the future if I need a tow. read more

Louis Romo helped me out with my car extremely quickly and friendly! Thank you! If I ever have a problem again I know who to call.

Ronnie was my tow truck driver, and he was such a great help. He was very nice and very helpful in the situation my car was in. The wait wasn't long at all and got my car move to a safe place. I appreciate this towing companies help. (: read more

These guys are swindlers and scammers. They convinced a family member to tow her car to their yard instead of to her house. They told her she could pick it up whenever with no cost. Horrible quality of service! If I had an option for negative stars I would choose that! read more

If there was a way to put these guys out of business or at least get them dropped as a "trusted" AAA towing service I would. I really didn't feel the need to write a review initially but their little muppet of a dispatch was too disrespectful and their reviews speak volumes. Don't use the service for anything! They will just tow your car back to their yard with excuse of "company policy". Every driver there does it and I hope more and more people refuse their tow service. How they haven't been shut down for their scams is absolutely ridiculous! read more

I used Wind n Sea Towing (Perris) again through my auto membership and as expected, they arrive quickly and are always professional. Chris assisted me with fuel and getting safely to the fuel station to top off on 11/3 and Julian with a tow on 11/4. Both technicians were great, safe, and willing to go above and beyond to ensure my vehicle(s) were taken care of and handled efficiently but with care. Their vehicles always look clean and maintained. Thanks again Wind n Sea. I appreciate the customer service, expediency, and safe, professional vibes. Check out Wind n Sea Towing for your auto transport assistance need(s). Stay safe out there, blessed, and be well. Thanks. read more

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Outstanding Service from Rudy! I recently had the misfortune of my car breaking down on. 25179 Zircon Road in Menifee California. I called AAA and they got in touch with a local towing service called Wind and Sea in Lake Perris California and the experience from dispatch to the actual service was excellent. The driver (Rudy) arrived within 15 minutes exactly was expected and a true professional. Rudy was incredibly kind, polite, courteous, and efficient during what was a stressful time for me. He quickly assessed the situation and explained everything clearly, and loaded my Mercedes C250 on the flatbed with great care! Rudy made sure I was safe when he dropped me off at the location I wanted. He provided some helpful advice about the repair process. His high standard of service with his empathetic nature made a frustrating process so much more tolerable . I highly recommend Rudy and the Wind and Sea Towing Company for their exceptional service. People like Rudy are a great asset to any company and I will contact AAA/Wind and Sea towing if I ever need a tow again. Sincerely, Heidi Perrine Newport Beach California read more

If you have the opportunity to not use this company i would highly recommend it. Had a blow out and spun and hit the divider. Was able to drive to shoulder. AAA had wind n sea arrive to tow me. Wind n sea states they are REQUIRED to tow me to their facility and not location of my choice because they are LEGALLY required to if they didn't CHP can fine them Long story short i denied the tow. CHP showed up and stated that was in fact false. read more

Wind N Sea Towing - Towing Near Me - Perris, California

Tony and Luis were my light at the end of the tunnel. I was stranded and with completely shredded tire and no option for a spare. I was told it would be an hour wait to get my tow (late at night in the cold on the side of a dirt road), but guess who showed up in twenty five minutes? Tony and Luis. We talked the whole drive to my house about forty minutes away and they were hilarious. Two nice guys doing a job they like is a recipe for perfection. The pricing for the tow was a bit under the typical rate for the area as well. Over all just a great experience. Would definitely have them tow me if I get stranded again. read more

They just show up out if no where and picked up my mom's rental car after her accident, dropped her off at our house and took the rental car to their lot and would not release the car to her or the rental car company. This has resulted in a long drawn out issue with the rental company, my mom's insurance company my mom and this towing company for over 2 years now. My mom is 80 years old now and still dealing with the whereabouts of the vehicle. read more

I needed a late-night tow to avoid daytime traffic. Had been dealing with AAA to schedule a lift. After numerous calls to AAA (no one wanted to take the job) I got a call from Ray at Wind N Sea Towing. The tow was approximately 65-70 miles starting in Menifee. Ray took the job. He called, gave an estimated time of arrival, and showed up early. Ray quickly loaded the Truck, 1985 Nissan truck, onto the bed of the tow truck, and I hopped in the cab. The drive was long, a little over an hour 1/2 maybe. Ray was talkative and made me feel at ease. He was very professional, and knowledgeable about towing vehicles of all types, and before I knew it, we had arrived at our destination. Ray not only came to my rescue, he also helped place my truck in a safe location where it would not be tampered with...Thank you Ray for taking the call and making a stressful day an easy ride home. read more

An appointment was made through AAA for a tow. Wind n Sea NEVER SHOWED UP!!! No call or updates. AAA had to find a different carrier to come to the rescue read more

Just had my towed from Ricky, his customer service was great. Highly recommend. Quick service as well!

Tow truck driver was super friendly and helpful. Treated my Tesla well. Updated me on everything and when he got it to the location. I wish I remembered the drivers name. Young skinny kid w a great attitude though. read more

My daughter's car broke down a few miles out of Perris. We called AAA and Wind & Sea Towing was dispatched. The driver arrive within 15 minutes. He checked to see if the car could be fixed but it appeared to be electrical. We ended up being towed home to San Clemente. He asked us if we were comfortable taking the Ortega Highway with the car in tow. It was nice that he asked. It was a long drive home and the driver was kind and easy to talk to. I would highly recommend Wind & Sea. read more

I've had decent service with this particular tow company. Louis Romo was a very helpful and efficient technician when my I needed a recent tow. read more

Brian the driver arrived early. He was pleasant & knowledgeable. He took care of my dead battery quickly. We decided to purchase the AAA battery. He presented the facts & did not try to influence our decision. A positive experience for us. Would recommend Brian to those needing service in the future. read more

This place is a scam they try to take a car of mine to their yard without my permission and tried to get me to pay to get it out ? Don't even bother just push your car home read more