Yesterday as I was leaving for a Dr.'s appointment, I discovered that my car wouldn't start. Had to cancel my appointment. So I called Triple A and they sent out Wind N Sea Towing to tow my vehicle to the Fairview Ford dealership in San Bernardino. The battery would not stay on very long. I am sorry I did not get the young man's name who responded to the towing request, but he came earlier than I expected and handled my tow very professionally. I rode with him to the dealership. No problems at all. Turns out I needed a new battery for my hybrid vehicle, a 2022 Ford Escape. read more

Kept harassing me when I was driving yelling stuff out the window almost ran me and my kid and my family off the road!!! Crazy drivers from this company wouldn't trust. Wouldn't do any business with them. read more

I recommend AAA; it's fast and safe, with excellent service and friendly drivers. Thank you, Luis Romo, for your service and kindness.

They picked us up from an accident through AAA. They horrible communicators we felt like they were trying to scam us. Zero communication and we tried no one would call us back. I was told we would not be charged storage then they tried to charge us $100 a day. Beware do not use them. They are dishonest and rude. Black's towing is always the best used blacks towing. read more

If you're in an accident and AAA sends you this company cancel ASAP.... They will tell you the car can't be taken to your home that it has to go to the there tow yard since it was involved in an accident and it can't be released until insurance company reaches out to release it. Which is total BS and a scam. We got scammed for all their fees which was a little over 1,800 CASH . Oh and of course they don't accept credit cards and there was nothing we could do about it. So plz be careful all 3 insurance companies we dealt with told us that information the tow yard was giving us was untrue. Lesson learned and just want to give people heads up so they don't have to go through the same headache. read more

Doesn't even deserve 1 star. Called AAA at 9:15 this morning, put in the request and was told they would be there in 2 hours. That's totally fine. It's the middle of the summer, 108 degrees out and I waited over 12 hours and they NEVER CAME. Every time I would request the status, more time had been added. Usually it was another 1-2 hours. They finally called me a 6:00pm, told me they were coming, then 7:30 rolls around and they still were not there. I finally canceled the request at 9pm. What a complete waste. You all should be ashamed. read more

Antonio, our tow truck driver, was awesome! He showed up earlier then expected and literally had the car on the flatbed in 5 mins. He wa courteous and efficient! Thank you Antonio, 5 stars from the gold Hornet owners! read more

Worse towing company seating here for almost 4 hours they keep lying about the ETA if you around the Perris and you call AAA make sure they DONT DISPATCH this piece of company refuse to get them.. they call another company after waiting for 4 hours it took another company 1 hour to get here... Fuk wind n sea Towing read more

Requested a tow through the triple A app, got a call from Wind n Sea shortly after confirming the service and within an hour the tow was handled and done. read more

Excellent customer service! I spoke with the manager, Rudy, who was very professional and knowledgeable about their services. He promptly sent one of their best tow trucks to assist me, and the driver was also friendly and courteous. Overall, a great experience I definitely recommend them! read more

Amazing! Got in contact with Wind & Sea towing through AAA call as my 2023 Tesla Model Y was dead. I had already called Tesla service and got the run around, so I called AAA who got me in touch with Wind and Sea towing, they took care of the rest. One quick call explaining my situation and they said, "No problem we'll send someone out to look at it." Once the technician arrived they took care of my problem. I can't say enough great things about this company and its service. Prompt and efficient what else could I ask for, thanks again Wind n Sea towing! read more

Tow time got pushed back 3 times, waited over 3 hours, never showed. Absolute joke of a business. read more

Gracias to the 2 Homies who came through rather quickly , helped me load up my el Camino and get it to the shop for repair . Thank you again solid work . Friendly , fast. Easy money .!! Hope you enjoyed the sodas thanks guys! read more

Wind N Sea Towing - El Camino off to the shop, !! - Towing Near Me - Perris, California

I needed my battery replaced asap They were at location within 30 min Really nice guy with great customer service Owner went above and beyond to help me! read more

On 5/3/23 the remote for my car wasn't working so I used the key in the door. My key got stuck in the door of my car. I called AAA and they gave me the choice of a truck or a locksmith. Because we were in Mentone, the locksmith wanted $400. AAA would pay $100 and I would pay the rest. We chose the truck! We figure the drivers know a lot and can probably figure it out. Well, in about 20 minutes our truck arrived. This really surprised us since the locksmith made a big deal of our location. We explained our situation to Richard and he got right to work. After opening my car door, Richard went in the side of my door and was able to get the key out of the lock. He explained to us that the reason it was jammed was because someone tried to break in to my car and messed up my lock. I went to start my car and it didn't start. Richard gave us a jump. He saved the day. He was very fast, friendly, and efficient. I wish all of the people we had to deal with in life were as helpful as Richard. Richard was great. Based on his service I recommend Wind 'N Sea Towing. read more

I would give this go-called towing a 0 rating if I could. I had AAA call to have my truck towed to a shop to get fixed. I got a text when the driver was to arrived. I waited 5 minutes passed his arrival time and I was told that he would be there in 3 minutes. 5 minutes later, the driver showed up. No communication from the company nor a text saying the driver will be a little late. The driver's arrival time at the shop was 2.5 hours. I called the shop an hour and a half after arrival time and the truck driver has not been there yet !! I called the tow company and the driver called dispatch cuz he got a flat tire and had to wait to get his tire fixed. The employees are very rude and unprofessional on the phone !! Any tow company should and would call or text you in there was a problem with the tow company !! But Not This So-Called Tow Company !! P.S. They did not think that they had to call you for any reasons !! Stay away from this company. Have AAA send a More Reliable Tow Company to Tow Your Vehicle !! read more

I usually don't write reviews but my experience with wind n sea was excellent! I believe my drivers name was Cristian. He was so kind and timely! Thank you!! read more

Best Tow Service Ever. My car alternator completely crapped out on me while I was off-roading near Joshua Tree. Luckily I was able to make it back to the town on just my battery's juice. Anyways parked my car in a parking lot and drove the 127 miles back home to OC, as we had another car in our group that could take our whole crew back and it was already 2am at this point. Fast forward to the next day and I'm calling AAA for a tow thinking I'm screwed and I'll have to drive all the way back out there. Well I lucked out big time getting connected with Wind N Sea Towing. Not only did they accept my 127mile tow request at 8:00pm but they also told me that I could save myself the trip out there as long as there was a way to get them a key. Well luckily I keep a spare hidden outside the car for emergencies and boy that came in clutch. They were honest and true, towed my car all the way back to my house safely, nothing missing from inside. They're a great crew and very friendly and understanding. If I ever need a tow again out there, and hopefully I never do, I know who I'm calling. read more

Requested a tow through AAA and got them. Made the call at 9:30 in the morning and still at 6:30pm my time was extended. Every time I called to check status, they would Extend their arrival time.This is not the first time Wind and Sea has did this!!! This is the 3rd time!!! I finally canceled the call since my mechanic has a gate and it was past business hours. Horrible, horrible service!!! I can't believe AAA does business with them. read more

Wind N Sea Towing - The conversations with AAA regarding my status - Towing Near Me - Perris, California

We had a flat tire but were able to get to a safe place. We called AAA and they connected us with Wind & Sea. They arrived within the time frame stated. Once the tech arrived he realized that the hole in the tire was too large to fill with air so we could drive to get it repaired. He then called for a tow truck. The tow arrived earlier than anticipated and quickly got the car up on the lift. He drove us to the tire shop and was courteous and friendly. read more

The dispatcher would not tow my car to my house because of an oil leak/ tire blowout. So they drop my husband off and drove it all it all the way from Murrieta to their wind n sea in Perris. The told my husband the service would be free because the city could claim it as city maintenance. They lied. Wouldn't they be more cautious about the oil leak if they just dropped it off they already went through the neighborhood and we don't live in apartments. They said they it's their protocol for apartments??They tried charging 900$ to get it back then gave us a 200$ "discount". read more

I didn't get a review option from a tow I had last night.. so here ya go! Devlyn was my driver and he was awesome!!! Thats one best drivers I have had and have had many towes!!! ... my Daughter also was quite impressed and wind and sea should be extremely happy to have such a great dude!! Thanks again for the quick service and am a very happy AAA member!! read more

I was involved in minor accident that required a tow, and as it was late at night, the tow driver for this company suggested I have the vehicle towed to their yard nearby, and then in the morning I could tow it to a repair shop after contacting my insurance company. The next day I contacted the insurance company and they arranged for a tow that same day; however, it ended up being the following day before the vehicle was towed (so it sat at this two yard for 1-1/2 days, or about 36 hours). A few days later I was informed that this company billed my insurance company $1781 (most of which was for storage). I contacted the owner, Rudy, and he told me, "your vehicle was at our yard for six days". I told him over and over again that he's wrong and it was only there for 2 days MAX. He said he'd look into it and call me right back (that was 10 days ago and no call back). This company flat-out fraudulently bilked my insurance company out of $1000-$1200 (more like robbed), and you should avoid this company at all costs. read more

Called for a tow...first estimate was for 75 minutes... 15 minutes after the 75 minutes passed another estimate for another 60 minutes. Waited that hour...Called AAA and they said they would investigate. 20 minutes later another estimate for another 75 minutes. After that I gave up and requested any other tow company. Tried calling Wind and Sea directly and they hung up on me. Avoid this company at all costs! read more

I had a tow this morning to mechanic shop from good smelling Davey, last night the tech was Daniel I believe. Both guys were so awesome, I have never had service like this from a tow Co. I would highly recommend this Co. For any of your towing needs. They were timely and very professional. I will use this Co. Again. Thank you guys! read more

We called AAA and needed our car towed to a repair shop in Redlands. The car would only go in reverse and would not go forward. The driver was telling us to go to another shop but I said no and the owner of the shop is expecting him. The driver, Chris dropped the car off in the street partially blocking the driveway and backed up to another car. Chris didn't bother going into the shop to tell them he was dropping it off with the keys in the car. I called Chris when I found out what happened and he said that's what he does all the time. I asked him why he didn't even bother going into the shop and let them know it was out in the street. Chris had no answer. The shop owner said they were going to have to push it into the shop!! The shop owner showed us a video of Chris dropping the car off and driving away. Very bad experience. I have had other experiences with the same company on other tows with no problems but I think this driver, Chris maybe getting a kickback for getting business to the other shop. Filing a complaint with AAA read more

Two different drivers, both were amazing! As a senior citizen, I really appreciated their professionalism and kindness. The first driver Martin, was friendly, respectful and changed my truck tire that had a piece of rebar sticking out of it! Luckily it wasn't flat. He put the, never been used before, full size spare on for me and aired it up to the proper psi. I went a about six miles down the road and my air pressure indicator light came on because it was down about 30 PSI. I stopped at an Arco but of course their air filler worked but wasn't enough pressure to make it go past 50 which was too low for my tires. So, knowing I had to go 70 miles home, I called AAA a second time but this time for a flatbed. Then Ronnie arrived. Once again, he was another wonderful young man who was very courteous and great with my F250, diesel, crew cab, Lariat 4X4. He drove me and my truck home and was very careful getting my truck off the flatbed. Both trucks arrived much sooner than promised and I appreciated that because it was cold and my 93 year old mom was home and waiting for dinner. Both men were gentleman. I have had nightmare stories with a few other two companies in the past. So this was a refreshing and good end to my somewhat challenging truck adventure! Thank you! So much for hiring mature young drivers who both have a good with ethic and great personalities! (No one promted me to write this review. I always write honest reviews, especially when I am treated well. It is refreshing to see that some companies care enough to do the right thing) read more

AAA MEMBERS BEWARE! You do not have priority with this company. I needed a tow today and was told 1 hour. Close to an hour I received a message stating 1 more hour. I requested the tow at 11:55am and by 3:15 pm I received a message saying it will be 1 more hour. After waiting another hour I contacted this company directly and was told to wait 45 more minutes. This would make the wait time more than 4 hours. I decided to cancel the tow and pay out of pocket for a better tow company. If you request a tow from AAA, make sure you ask to have this company removed as an option because you will wait a while. read more

So I'd give the driver himself five stars, but man it took forever for a truck to get to us, we had an appt for our car at 9, called at 8, they didn't get out to us till almost 10. Cornnalias not sure how to spell his name was provided excellent customer service and fast service loading and getting our car to its Auto repair shop. read more

Rude driver, almost ran me over. Missed me by 6 inches when I asked him to PLEASE leave private property. Our parking lot is not rated for heavy vehicles. This was a large flatbed truck. The driver didn't even let me finish why I was asking him to leave. He sped off. read more

AVOID USING WIND N SEA TOWING! This company deserves far less than one star. My husband was in a minor accident, and when we called AAA, they sent Wind N Sea. The tow truck driver falsely claimed he could only tow our car to their yard,My husband had never been an accident prior. Thankfully, he called me, and I immediately recognized the deception. With prior experience, I knew they were trying to exploit the situation for profit. After calling AAA again, the dispatcher confirmed our rights and instructed my husband to tell the driver to release the car. Even she knew that Wind N Sea was trying to pull a fast one. This company's unscrupulous practices are unacceptable and should not be tolerated. read more

We are 0.5 miles away from this company, we have been waiting for over an hour and a half as they were being dispatched through AAA. The driver drove three times and never stopped. We called them and they were trying to tell us. It would be another 90 minutes. Worst tow company ever. I've been with AAA for 38 years and have never ever dealt with such such a terrible company. Don't ever let AAA dispatch this company again to anyone and I will be making a formal complaint. read more

This company is a SCAM! We were in an accident our car was badly damaged on the side of the freeway. I called AAA who sent this company out. As soon as the driver got out he started telling us that this type of damage isn't covered through AAA I asked what did he mean? He said he had to call them, I said okay. He didn't call AAA. He then says that he needed to call his office. I said okay. Didn't do that either. He then starts questioning me if our car had full coverage. I said yes, but what does that have to do with this? He said well most people would use the insurance instead of AAA. I said well I'm using AAA not my insurance for a tow. He said the best I can do is tow it to my yard (verses the collision center I requested) then you'll have to have AAA come tow it tomorrow. I said okay. Took a photo of the address they were taking it to and left. Called AAA. Next day told the lady what had happened she said no problem we will go get it and take it to the collision center. 45 minutes later I get a call from the new tow company saying he's there to get my car but they're saying they don't have my car. So I call and spoke with Alex who said ya your car isn't here it's in our over flow yard it will be here tomorrow. (Now 2 nights) I said I don't want my car sitting at your tow yard. He said you need to call your insurance and have them come assess it here then they can tow it out, So I hung up called AAA back told them they needed to get my car out of that yard it's someone they called. So they called and was told I verbally told the driver I was bypassing AAA and was going to use my insurance for the tow? So now they won't release my car to AAA unless I pay the impound and storage fees because AAA won't pay insurance fee and they won't adjust the fee. So I called my insurance and told them everything that was happening and they arranged to get my car out of there. I read through most of these reviews and this isn't a one time occurrence. I filed a complaint with AAA and BBB. Companies like this take advantage of people when they are in a vulnerable situation to make more money. Alex told me: Just call your insurance you're not gonna be charged anything. The comment is so telling. They want to rack up all these storage fees and charge the insurances to get paid more than what AAA has a contract for. read more

First off, not once, not twice, not a third but a forth with experiencing the worst response time and clearing a call before even arriving to the location. This is by far the worst towing company I've ever dealt with. I had a driver tonight that blew two stop signs with my vehicle on the back. I wish AAA wouldn't use their service and go with a different company, but I'm constantly stuck with dealing with this company every time I need a service. Where's Big Z Towing when you need them. read more

The young man who was helping with my car came sooner than what they said, he was very helpful professional and nice. Mathew I think not sure the name , I am sorry Thank you ! read more

Working through AAA, requested a tow and was told 30 minutes and then every 10 minutes or so, the automated update would change on arrival time. 3 hours later still no tow truck. AAA ended up reassigning this to a different company who arrived in 20 minutes and was courteous and efficient. Super friendly. So no, I would not recommend this particular towing company unless you want several hours of frustration. My situation was not an emergency so I understand if emergencies were prioritized, but just tell the customer that upfront. "I'm sorry ma'am. It looks like it'll be about 3 hours for your tow." That's all that was needed. I have communicated this concern to AAA as well. read more

Never showed up for a AAA tow. Called them multiple times and just left on hold. After several hours of trying to get them to respond I just had a friend go get my trailer and brought it home myself. read more

Waited all day with no service. We called multiple times and continued to get told they would be there in 90 minutes.

I requested a tow through AAA at 1:25pm and they assigned Wind N Sea Towing to do the pickup. Their eta to arrive at the mechanic shop was 2:25pm. Then it changed to 5:15pm which is AFTER the shop is closed. AAA contacted the company and was assured that the tow was about 40 minutes away and would arrive at the location at 4:40pm. Then I got another notification that the time changed AGAIN and that the new eta would be 6:45pm!!! So now the mechanic shop is closed through the weekend and we can't get our car back till Monday thanks to the unreliability and dishonest eta times from Wind N Sea Towing (Perris). Hopefully our car doesn't get damaged over the weekend. Please note that the Wind N Sea office is located 5 miles away from where pick up spot was but were still delayed 5¹/² hours. read more

I called to have my car towed since 11am, They haven't arrived for over 5 hours and kept calling AAA and they can't do anything about it. Wind n Sea Towing kept sending me continuous texts of the new ETA, but they still haven't arrived. This is the 2nd time this happened to me. Poor service. I should've had AAA requested another provider instead of Wind n Sea. They are not dependable. read more