We were working in Naples and 5 hours from home and discovered our one month old alternator had gone bad in our 20 year old E150 Cargo Van. The owner was simply amazing. He not only replaced our alternator quickly (beyond our expectations) but also pointed out how some other recent repairs were poorly done and fixed them as well. I highly recommend using this company. I would give them 10 stars if I could. read more

Honest people, couldn't fix our problem in time but let us know well over the phone to save us all the headache. Much appreciated! read more

We had something rattling on our 2010 town and country. It ended up being a busted strut. They replaced both of them and did an oil change and we were on our way back to Ohio. Friendly staff, scheduler, and mechanics. They have a waiting area with a tv that makes the time go by fast while you wait. read more

Interesting experience. I arrived during their lunch break to explore cost to replace the radiator in my '71 Olds Cutlass. There was a vintage El CAMINO for sale in front of the office that I was admiring. Without provocation the owner manager yelled out to "get away from the car" and "don't touch the car", then "what are you doing here?" ...and finally "get out of the yard!" That was enough for me. They may be a good battery resource, but need some lessons and in basic manners. My rating is 0. read more

100% recommend this shop. These guys are trustworthy and very fair with their fees. I was in Naples on a family vacation and my car broke down on Easter Sunday. The alternator was shot. Had know clue where to go. Had to catch a flight back in Fort Lauderdale the next by 5 pm. The towing service recommended these guys. I got there at 8 am the next morning and theI got me right in. I was out there by 9 am with a brand new alternator that cost much less than I was anticipating. Would definitely go back if I ever was in town again and had a car issue read more

Car wouldn't start. Told them it was bad battery and/or alternator. They quoted prices over phone. 75 for service call. They sent a guy to the house who replaced battery checked alternator. Car running 140 for battery. They had the immediate capability to tow my car to their garage if it was found that the repair couldn't be made at my location. This place isn't cheap. But they were at my house and the car was running again within 3 hours of me calling them. Overall, Nick and his guys did fast, efficient work and I never had to leave my house. What I didn't appreciate was the attempt to squeeze an additional 30 dollars over the quoted price while on site and calling it "sales tax". Bull. Didn't pay it. read more

My first time there but was very pleased with the help with my car battery by the owner and men at Naples Battery and Alternator. Fast and efficient and not out to empty your pocket! read more

I was a rather lost female in the mans world of auto mechanics. I got lucky finding these guys. It seems Randy and Nick work their butts off! I can see they live and breathe automobiles. No BS. You get straight talk from these guys. No need to try getting involved with how you think they should do their job just let em' at it because they work quick, take over and get the job done like pro's! I trust this place. Lara read more

I didn't hire this company but I want to express my gratitude to two of their staff. I was trying to get to the airport on time and locked my keys in my car at a gas station in Fort Myers. I approached Randy and Adam and asked if they could possibly help me. They were so very nice and Randy spent a few minutes getting my rental car unlocked. They didn't leave a scratch on the car and when I tried to give them a little money as a thank you, they wouldn't take it. They were certainly angels for me on that day. I didn't miss my flight. THANK YOU to these very nice men! read more

Great guys who own this! Naples Battery has helped me out, my husband, and a lot of friends vehicles. There is a reason why they are still in business. I take my car to them all the time. And its nice to know great service! read more

I am an objective and fair person and don't expect much when it comes to auto repair businesses, but Naples Battery & Alternator is straight up,...a terrible business with terrible business practices! I would never take any of my vehicles there again, nor would I recommend the business to anyone! I hope this review can help spare at least one person the trouble that I had to endure!! If you want to know more, read on: On Friday, 8/21/15, I brought in my vehicle, introduced myself, and explained what I needed. I was told by Nick, the owner, that I needed to bring my vehicle in on a Monday. On Monday, 8/24/15, I brought my vehicle in and filled out the necessary paperwork requesting an oil change, tire rotation, diagnosis and estimate for a noise coming from underneath the vehicle, and diagnosis and estimate for the windshield washer that was not working. I explained that I was leaving the state for business and would not return until Saturday, 8/29/15. It was agreed that after diagnosis was complete, that a phone call, an email, or a text would be used to contact me and provide me with the estimates. Then, if I approved the estimates, the repairs would be made, and I would then arrange to have the repairs paid for and the vehicle picked up (as their hours are 8-5, Monday through Friday, and they are not open on Saturdays and Sundays). I also told them that I needed my vehicle to drive to work on Monday, 8/31/15. From Tuesday (8/25/15) through Thursday (8/27/15), while out of town on business, I received no calls, texts, or emails. On Friday, 8/28/15, I followed up with them. They told me they had changed the oil, rotated the tires and that the problem with the washer was that the pump was bad. I inquired about the noise under the vehicle and they stated that they couldn't find anything! I asked how it was possible that they couldn't find anything, when I could barely hear the radio due to it being so loud. I asked them if they took it for a test drive and they said yes, that they had drove it around their garage! Their garage was a small building in the center of a small parking lot. I was dumbfounded with their answer! I told them that they needed to take it for a test drive ON THE STREET! They stated they would and would then let me know what they found. Once again, I did not hear from them. Hearing nothing from them, and because it was approaching 5:00 PM (their closing time), I called back again. The gentleman stated that they could now can definitely hear the noise, but wouldn't be able to get to it until Monday, 8/31/15 (the morning I needed to use the car to get to work). Having no option, I had to make several other arrangements to accommodate their terrible business practices. But it gets worse! On Monday, 8/31/15, I still had not heard from them! So, on Tuesday, 9/1/15, at 10:15 AM (12 days since my first contact with them and 9 days since dropping off my vehicle to them for MINOR work and repairs), I called again to follow up and got their answering service. I left a message. They never responded. I had my wife contact the person who referred us to the business to let him know how disappointed we were and how we had been treated. He couldn't believe it, and because he happened to be in the area, stopped by to follow up on the situation. He talked to the owner and found out they they found a wrench in the spare tire well that a prior mechanic must have left (the cause of the rubbing noise under my vehicle), and simply removed it. He informed my wife, who along with a co-worker, went and picked up the car, and paid the bill (for an oil change and tire rotation) of $37.05. My wife was told that if we wanted to get the windshield washer pump replaced, they would have to order the part and we could drop the car off to them to make the repair!!! LOL I've got one word: CLOWNS! read more

I recently took my car to this place and let me just say I won't be going back the car was an old car a 95 corolla and the car wouldn't start after about a week they told me the distributor needed to be replaced and the part cost $235. I told them Okay no problem I really need the car. They changed that and Said the car still wouldn't start that the computer is burnt. And that a new computer would run me another $250. After I told nick I'm not putting $800 into a crap car. He told me he would fine a computer at the junk yard for me. I waited another couple days and it turned out they ordered the wrong computer. How you do that I don't know. Sp i ended up ordering one for them off ebay. Another week went by and now its been three weeks. The new computer came in and i dropped it off amd it took them almost 2 days to plug the computer in. Then i had to call to ask how it was coming a long to then be told the car isnt working come pick it up and i dont owe anything. So i had a car that got towed in and towed out. So i posted the car on craiglst for $300 because it didnt start! This guy came by and bought the car. In two hours he drove off in my car and told me all he replaced was the ignition coil. Which i saw on ebay for $20. Also let me add the originally I was quoted $98 an hour and after about 2 weeks and talking about in the end how much it would all cost the labor went down to 85 an hour. Next time I'm taking my car to this guys shop on green blvd. read more