Great place to take your car Quality work Tripp is class A mechanic . Everybody in the front is…read morealso great and they do give discounts to seniors , military, and first responders

Called spoke with Trevor, described what was needed and was advised they couldn't get to it that…read moreday but first thing the next morning. We took my car and left it for the next day. They actually were able to get to it for diagnostic and they called before close of business. They were very accommodating with my schedule with some hiccups on my end but they were able to get my car fixed the very next day before noon. (The most immediate need) I will be taking my car back to them for the other repairs needed.

I must respond to the caution comment. You must be mistaken Richmond Roadside Assistance is in the…read morebusiness of providing emergency roadside assistance to pedestrians in need , they do not sell vehicles. So I would like to praise the work and service their employees provide. I have only experienced the most respectful , knowledgeable , honest technicians I have come across. They are prompt, professional, and get the job done!!!

public warning, beware, caution caution. one of my good friends, a great guy, just got ripped off…read morebad by this company. hes to good of a guy to do this, so i am because you cant do this to people. theres consensus for your actions, and karma. he sold my friend a car claiming he installed a rebuilt engine in it and its a great car. 7000.00 for it and engine blew before he drove 45 miles. on top of that he prepaid these guys over 1000 for work. well 2 months goes by and work never got done. since he went to another shop to do work, these guys wont pay money back saying he shouldn't have got impatient and go somewhere else and there keeping his money. can u believe that. its not right. go somewhere else if u need a mechanic seriously

These garages must be under alot of regulations. I had three problems and fixed them. They found…read more6 more after I took it back.. one was brand new shocks They installed last year.

Taylor's is a great place. They only do what needs to be repaired. A well run place. Prices are…read morereasonable

I was out of town and selling an automobile in Virginia. My daughter had all of the documents…read morenecessary for the sale. I called Snatched Towing & Recovery. I spoke to Ethan. I explained that I needed Ethan to tow my car to Carmax, in Midlothian. Ethan provided very customer centric service. He kept a dialog going and set-up the pickup with my daughter. She happened to be closing on a home that day. Ethan waited on her to complete signing her paperwork with the buyer and completed the job. Both my daughter and I were very pleased with Ethan and Snatched Towing & Recovery. I genuinely recommend their service (AND THEIR PRICING!!)

This is a first class operation. I've used them twice in the last 3 weeks to move a broken down…read morevehicle. Excellent and quick communication. Timely service delivered when promised. And the gentleman I dealt with (presumably the owner/operator) is a great human being who's fair and community-minded. If ever I have towing needs again, I won't consider calling anyone else.

Fletcher's Towing is the only company you should be calling to tow your vehicle!…read more I was stranded on a Saturday night with mother's day being the next day. He dropped everything he was doing to come get my car where it needed to go! He is thoughtful and treats your car exactly how he would to his own. I always have peace of mind and trust for my Corvette to get handled perfectly. It is very inexpensive for the quality of work. Look no further and give them a call! John

This is a five star review so you already know my thoughts, but after speaking with Chris today I…read morethink it's important to go into a bit more detail. For any company out there HOW they do business is just as important as whether they do a good job. Read on. I'll try to entertain you along the way I promise. I don't know jack about cars. It's not my thing and never has been and I always feel like an idiot when something goes wrong because while it would probably be a good idea to learn what makes my car go VROOM VROOM life is too short and I have other things I'd like to spend my time on. So one day I wake up and my car won't VROOM or even turn on. Crap. It's stuck in the drive way and there's no easy way to jump it in the position it's in. How do I even jump a car? ::Googles how to jump a car:: "Jumping your car might lead to injury death and maybe destruction of electrical equipment/starter" oh nice great easy I'll pass thanks. I called a few shops, some big, some small. All of them tell me it's an alternator problem based on the dash lights, age of the car, etc. I'm told I shouldn't try and jump it because it could die at any moment which might lead to me dying any moment so just have the car towed and they'll do some diagnostic work on it. My BS detector starts perking up but again, not a car guy. I look on yelp and see that Sam's is pretty close to where I live so I put out a request for a quote. Yelp told me they would send it to a few people I said sure fine whatever. Within a few minutes I get a message from Chris asking for some details about what's wrong with my car. I tell him it won't start and relay what the shops told me. He gave me a quote and said he could squeeze me in sometime today (we spoke yesterday evening). Oh I also got an automated message from another towing company this morning, and the third one never bothered to respond. Fast forward to this morning Chris shows up at my house and immediately pulls out a jump kit to get my car started to rule out the alternator problem. Why? He's the guy towing my car why does he care....? It starts and stays start-ed. He tells me to skip the shop and go to advanced auto where they can test my battery and throw a new one in because it's definitely not my alternator. (I also googled what an alternator was because cars are ::waves hands:: made of magic or something). There was a service charge for him to come out which I felt was more than fair for the amount of money he saved me. Turns out it was just a dead battery most likely from the heat and not going anywhere/working from home. He could have made more for towing me a mile down the road and let the mechanic figure it out but he didn't. That is....so important these days. In the business I'm in, integrity is in short supply (Real Estate. Don't even get me started), and honestly it seems like it's in short supply everywhere. Nobody is honest with each other and it's very rare you come across people, let alone business owners, that aren't trying to skin you alive and pull a fast one on you to make an extra buck. Chris didn't do that. He was professional and honest. I know he wasn't trying to just fix the issue so he could cut and run to the next job. We sat and spoke for a bit while the car ran just to make sure it wouldn't abruptly die. After he left I almost felt like I ripped him off for not ripping me off. Is that weird? That's weird isn't it. Anyway five stars A+ would definitely call him for any future towing needs and you should too.

1000/10 service. We had the pleasure of being able to use this company through AAA. Stuck in the…read moremiddle of nowhere, I had my car on a tow truck within the hour of requesting service! I can't help but mention how comforting and kind the dispatcher was. I would highly recommend this company to anyone. I wasn't able to catch the name of the kind gentleman who came out to help, but he deserves a raise !

Not a good business to work with!!! , this company towed my out of service vehicle in they area…read morecharge me $4,780.00 ,and ruin my rearend !! in the process and refuse to help me !!!!! , costing me not hundreds but thousands of dollars !!!!!!! , Im headed to smalls claim court for legal actions - Manager refuse to talk and Dispatcher Hung Up on me And they wouldnt provide me Owner Contact ! Very Unprofessional , and completeley Unethical PLEASE DON'T USE THIS COMPANY it MAY HAPPEN TO YOU !!!

A driver by the name of Rodney just dropped my car off in the most unacceptable position. Like who…read morewould do this. Now I have to pay for another tow..How do u place a car sideways in two spots . And the dispatch lady all she could say once we'll it's my fault I should have been outside.. poor customer service on both the driver and dispatcher. I spent almost $400 for this type of treatment

. My car was totaled on I95 out of state. The gentleman who…read moretowed my vehicle was tremendous. He helped me & my young daughter get a hotel room close to a car rental. He helped us unload all my belongings from totaled car. And he was great emotional support too. The office has been tremendously helpful in this situation too.