We purchased Granite countertops from Art Granite almost 7 years ago and they did an excellent job…read more Five plus stars for sure. Well we needed their help with a new dishwasher that needed to be screwed into the quartz rather than the sides of the cabinet. Abt installed the dishwasher and due to a vent under the peninsula could not push the dw back far enough so it would have to be secured from the top and they wisely would not drill into the quartz. We called Anna at Art Granite and asked for help and of course Art was ready to help us out. He got the job done and for a very reasonable honest charge. If you need countertops and are thinking not interested in any big box stores think Art Granite in Schaumburg, they go all over and are the most honest and professional anywhere!!! Highly recommended!!

Anna and Art were a pleasure to work with. We needed about 60sf of counter for our kitchen and…read moreAnna recommended many suppliers to check out. We selected our quartz and it was installed within a week. Art's workmanship was flawless and we couldn't be happier with it! I wouldn't hesitate to recommend Art Granite Countertops to my friends and family.

Henry and his crew were very responsive to my needs and they have done an excellent job of…read moreinstalling the vanity quartz counter top for us.

Natalia was outstanding, and the countertop was exactly what I was looking for. They went above and…read morebeyond to help and finish my project quickly in time to put my house on the market. Will use them again for the new house!

Joe and his son reattached my undermount stainless steel sink to my countertop. It had been pulling…read moreaway from the countertop. As Joe put it after fixing it, you put a 500 lb man in that sink and it would support him now. The cleaning and sealing of the sink was perfection. Trustworthy and kind people.

Amazing, my very spotty bright blue, quartz countertop looks brand new…read more Mr. Stanger and his son did a great job explaining what they were doing and educating me on what to do if this happens again. He came a long way to my house and did not charge for travel, for which I happily would have paid. I highly recommend this business.

IYKYK but I was in full stress mode after falling in love with a quartz counter I saw on line…read more Only one place said they had it in stock and I was very concerned about keeping the full kitchen reno moving along. Spoke to Irene Lopez and went down the next day. She showed me my "chosen" Terrazura and also had another slab she thought would work. Both slabs looked great with my flooring, cabinet and paint colors. I went with the Terrazura and everything continued to go smoothly through installation. I'm beyond thrilled with my new kitchen and love my quartz. Highly recommend Factory Plaza! And big thanks to Irene for seeing my vision and Alex for a flawless installation. I've forgotten the name of the gentleman who measured but he made a suggestion to add a strip of the quartz behind my stove and it made the whole look so custom. So highly recommend!

They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability…read more I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability. I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. * Unacceptable Communication: Untimely and inconsistent responses. I'm having to reach out to them again and again and again waiting usually almost a full business week if I receive a response at all. As a business owner and full time mom, my time is valuable. I don't appreciate them wasting mine. * Lack of Transparency: It was never mentioned to me during the process that they would not be caulking the counter to the wall. When I brought it up, it was brushed aside as something in their lengthy contract. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.

We had our kitchen remodeled, used Cabinets City in Lisle and could not be happier with the our…read moreexperience and our new beautiful kitchen. Volkan, Yennifer and Nikki were so knowledgeable and helpful. You can tell they are passionate about their job. They provided amazing customer service; helping with any request that we had. Yennifer did an amazing job designing our kitchen and was helpful in finding ways that we could save money. The selection of quartz was outstanding. Our cabinets are solid wood and feel very high end, but were very reasonably priced. We would recommend Cabinets City to anyone looking to remodel their kitchen. Great experience!

I highly recommend Cabinets City! I worked with Yennifer, Nikki and Vulcan at the Naperville/Lisle…read morelocation. I knew exactly what I wanted and they helped me realize my design goals. I selected in stock cabinets that are 100% solid wood construction, soft close doors, very nicely built and reasonably priced. The cabinets were delivered a week later and Mark did a great job with the installation. He took his time to ensure the cabinets were placed just as I requested. I've had several construction projects, and this was one of my best experiences. It was a pleasure to work with Cabinets City. They did a great job and I would definitely go there again.

Second time working with Cathie at West DuPage, just as great as the first experience. Basement…read moreshower broke and needed to be gutted. Had just completed a kitchen project and this was completely unexpected so our budget was going to be tight, but Cathie completed both the shower and adjacent bar under budget while she also navigated the 2022 supply chain issues with ease. Can't say enough positive about working with her. Truly wonderful.

I cannot even begin to express how pleased I am with my entire kitchen remodel from West Dupage…read moreCabinet and Granite! I recently purchased a home in the downtown Naperville area and WDC came highly recommended by several of my neighbors. Cathie was such a pleasure to work with throughout the project! I wasn't exactly certain what I was looking for regarding the design and materials I wanted to use and the thought of such a large project was overwhelming at first...but as soon as I started working with Cathie...I had no worries. She took time to explain all the different cabinet styles, flooring types, and countertops available. She is exceptionally creative, and I couldn't be more satisfied and grateful to her not only for the end result but also the process. She constantly stayed in touch, giving me updates, asking if I was happy with how things were progressing and seeing if I wanted to make any adjustments or modifications along the way. I genuinely felt like this was an experience fully tailored to me and I honestly enjoyed it. The level of personal attention and customer service was outstanding. The attention to detail was absolute perfection. I have had so many compliments and inquiries as to who did the work. I will absolutely use Cathie and West Dupage Cabinet and Granite for my next project. Thank you again so much!

I've been thinking of remodeling my kitchen for at least 10 years. The process started by sitting…read moredown at Lowe's with one of their kitchen designers and getting a free layout and cabinet estimate. Over the next 10 years I took that Lowe's layout to no less than a dozen cabinet companies to get their pricing. The pricing always came in around $10,000+ (except for one importer who sold cheap, rather than good cabinets in a limited number of styles and colors. None of which we liked.) Then a month ago, driving north on Gary avenue in Carol Stream I just happened to spot this place and thought I'd try again to price out the Lowe's design because we were now ready to do something. I went into the place and immediately started walking around. I didn't wait for a sales person because I wasn't sure if I'd like the place and didn't want some fast-talking salesman to start accosting me for my business. I'd looked for a few minutes before I was approached by Jim, a pleasant older gentleman. He was nice so I told him what I was looking for and we casually discussed a few options. I told him I had the Lowe's kitchen design and he said he'd be happy to price it out with the cabinets I liked (he didn't want to see their pricing). I emailed him the design minus the prices and he came back with some design drawings. We talked some more over email and I asked him to stop by my house to see my kitchen. He did and we had a great conversation and we got ideas for other ways to do the kitchen. After looking at the kitchen, Jim put together everything we liked, added in the monthly manufacturer promotions, and ended up THOUSANDS less than any other quality cabinet place. So today we visited the showroom to go over every part of the cabinet order before putting down a deposit. After all was said and done, even after we added many pullout drawers, did some upgrading and getting some trim pieces (not on the original Lowe's design), he beat my 10 year old barebones Lowe's kitchen design price by over $1,500! I can't recommend Jim and this place strongly enough. (I'll let you know if things don't go smoothly once we receive the cabinets.)

Updated review after having it for 3 years: We've had the kitchenette, bar with built in…read morekegerator, and theater cabinets for a few years and they are all still very beautiful. I added more pictures (sorry for the darkness). The basement is always met with ooohs and aaahhhs and still looks brand new! We love it! I always recommend cabinets and granite direct and Jim for helping us save money (lots) and help our vision come true! FYI... we installed ourselves (it wasn't hard). See previous review.

Ordered a quartz countertop and a sink from Victor who I found through Facebook Marketplace…read more Picked it up on Friday and Victor wasn't there but his employee was. The employee put the sink on backwards. He had to rip it off and put it back on again. He did not do a good job as it shifted off of the countertop on our way home. Plus there wasn't a good amount of sealant or whatever between the sink and the countertop. I reached out to Victor and told him, sent pictures per his request and no response. Reached out six days later and still no response. Even got a read receipt from his iPhone saying he read it. Had to remove the sink ourselves and found the sink was defective with a bump in the porcelain plus his employee got adhesive, (like caulk but nothing would take it off), on the porcelain. Had to order a new sink. As my spouse and I were installing the sink correctly, we realized Victor's employee had cut it wrong. The unfinished side with the side splash should have been seven inches and the finished side should be six, (as it's not against a wall). Instead the unfinished side is six and the finished side is seven. With the side splash on it looks ridiculous and uneven. I messaged Victor, (no idea if that's even his real name), though Facebook messenger and he wasn't responding even though I could see he was reading my messages. When I said he doesn't care because he had his money he sent me a message back that made no sense and blocked me. Absolutely will not recommend. Avoid at all costs. This guy and his team are a scam and have no business doing anything with quartz or granite. Shoddy work. I'm out hundreds of dollars, but you don't have to be! Find someone else. Anyone and anywhere else...just not this place. This place shouldn't even have one star. It's that bad.

Excellent workmanship. Value for money. Highly recommended. Julian is very helpful, knowledgeable &…read moreflexible.