Have expressed our opinions in an earlier review and the complex answered publicly months ago that…read morethe regional manager would respond. No one ever contacted us. Don't move here if you have any interest in a complex that cares to address real issues for their residents, rather than passing out fines for garbage cans out at the wrong hours.

she's very thorough. Got the job done. I'm all set. I'm happy with my professional from one to…read more10. She gets 10+ from me Zilbeth Rivera.

We rented a house from there this past March. I just realized that our security deposit was not…read morereturned. We are now at the end of May. I called and asked about it and they said it was an oversight. 2 days later they said that they were keeping a portion of the security deposit due to a dirty grill they also said we did not pay for the grill. We were told we would have to pay cash for the grill upon delivery to the home, which we did. We cleaned the grill and returned it in the same condition it was brought to us. Be careful and document the condition of the property and such. They are quick to take your money. In addition to this, the pool heat and Wi-Fi did not work properly. I would highly recommend using a different company! I should also mention I have rented a home in Florida for the last 15 years and this was the first time trying this company. Highly disappointed.

I removed my previous post about property managers that did an appalling job at managing a home…read morethat was used as rental property from a family of essential workers. I was notified that this is a realty company and that I must have the wrong person. But upon further investigation Homes of America Realty Group LLC is also the same address and same suite as the management company. I private messaged homes of America Realty group LLC, and apologize for any confusion that I might have had. My question is this to anyone who reads this, how is it that someone can share the same business address including suite number and claim that I have the wrong company. I call to question The credibility of this company currently. A family must pay to replace all items that Peter Chadwick and his wife Debbie was supposed to oversee. This same Peter Chadwick homes of America management company. So either there are two separate entities that need to work together to resolve an atrocious grievance or someone is trying to cover up, either way I will be following up on all avenues until these companies come together and fix their problem.

There is no quality. The bar are is dirty. Bathrooms are a worse and the food is less than…read moreappetizing. The service was like a free for all. Don't know where they got the bartenders. But the do not know how to wait on people. They were rude and disrespectful

If zero stars were an option i would have given a zero!…read moreThree years in a row we booked a home here (10 months in advance) for an extended weekend for the half Ironman triathlon race at Haines city. The location to the race is perfect and the homes are exactly the size we needed. The issue is with the new management company that took over, Tropical Escape Vacation Homes. Since they have taken over our reservation has yet to be honored. Last year they tried to cancelled our reservation 1-2 weeks to our arrival date and then after many complaints they tried to push us in a significantly smaller house than what we reserved. Eventually manamagent found us a house at the last minute. Th is year they called us Wednesday night before Thanksgiving to tell us the home we were reserved in had plumbing issues and they needed to cancel. We requested a call back from a supervisor or manager and never heard back. They simply outright cancelled us. They claim the home has plumbing issues but it was available for rent the week before and the week after. Amazing how the predicted plumbing issues are just the weekend we are scheduled to be there. We think they overbooked and the fact that we reserved ten months in advance or are a repeat customer doesn't matter to them. We had to scramble to find a home in another community. Next year we will not even bother trying this one and I suggest others do the same. They are untrustworthy, liars, don't hold to their own contracts, and unreliable.

I will not be able to recommend this management company to anyone in the future…read more I engaged Peggy for tenant placement services based on a referral from my agent, who assisted me in purchasing my first investment property in Orlando, as I reside out of state. My unit remained vacant for three months without a tenant or any discernible progress. My calls went unanswered, and I had to repeatedly contact her via text messages, to which she would typically respond two days later. When I brought my concerns to upper management, she attempted to rectify the situation, but unfortunately, it was beyond repair. Ultimately, I had to terminate the agreement. I then engaged a management company that proved to be exceptionally proactive and communicative. They successfully identified a new tenant within a week, and the tenant moved in the following week. It is truly regrettable to operate and work in such circumstances when one cannot conduct business professionally. I have unfortunately expended my time and resources by placing my trust in a central Florida management company that proved to be untrustworthy.

I have been working with Daniela for two years. She has been great getting my properties rented…read more She is very professional and the communication is top notch. The reporting keeps everything simple and payments are on time. I highly recommend them if you want a smooth and simple process.

Great company. They take care of their clients and are a pleasure to work with. I have a 30 unit…read moreapartment building in Apopka Fl. There was a lot of deliquency going on here & Maple Management has worked with 100% of the tenants here to get us back on track.

From the owner: Maple Management LLC offers reliable, long-term property management services designed to maximize…read moreyour investment's value. From tenant screening and lease signing to rent collection and maintenance coordination, we handle every aspect of your property with care and efficiency. Our experienced team ensures consistent communication, reduced vacancy rates, and tailored solutions to meet your unique rental needs. With a flat, low monthly flat fees. We provide seamless property management that delivers peace of mind and long-term success — without breaking the bank. Let us handle the day-to-day, so you can focus on growing your investment.

Reached out to Matus Management regarding a few projects for my home in Orlando, FL. They were able…read moreto get me an affordable, competent resource to complete 1 project so far (Front Porch). The quality of the work was excellent. Based on that job, I have total confidence and peace of mind moving forward with additional home project.

From the owner: They say "Home is not a place. It's a feeling."…read more At Matus Management, we understand the profound significance of this sentiment. As specialists in property care management, we are dedicated to ensuring that every aspect of your home embodies the warmth, comfort, and security that define the true essence of 'home.' Our expertise extends beyond mere maintenance – we curate an environment that nurtures the sense of belonging and tranquility you deserve. Explore a new standard of care with Matus Management.

After living in the home for 3 years from December 2022 through December 2025 and always paying our…read morerent on time, we were extremely disappointed with our experience regarding our security deposit with Multi-Choice Management and the landlord, Yan Feng. Out of our $4,200 security deposit, only $2,155 was returned and the rest was kept, mainly for interior paint charges that we fall under normal wear and tear after a multi-year tenancy of 3 years. The interior was never repainted during our tenancy, and the home had builder-grade paint that naturally deteriorates over time. We also followed the move-out instructions provided by the management company, which specifically stated not to paint and instead remove nails/screws and wipe the walls. We have already agreed to take responsibility for the specific wall damage caused by a TV mount $300, however charging excessive repainting fees after 3 years felt unreasonable and unfair. We took care of the home during our tenancy and even paid out of pocket, with permission, to install a lanai screen on the property. To top it off, because the landlord lives out of state and the management company is apparently not authorized to handle legal matters on their behalf, we were informed there may be additional legal costs and steps required just to pursue the matter in court. I highly encourage future tenants to carefully document everything and consider all management options before signing a lease with multi-choice. Based on other reviews, repainting charges after move out appear to be a recurring concern raised by tenants.

terrible company!!!' During the walkthrough, the property…read morewas found to be in an unsanitary and unacceptable condition. Specifically, we observed: * Food left out and unsecured throughout the home * Evidence of German cockroach infestation * Food bags and trash hidden beside and underneath beds * Crushed crackers and debris under couch cushions * A mattress with visible biological stains, including what appeared to be menstrual (period) stains At that time, we explicitly advised that the home required professional cleaning and pest remediation prior to occupancy. Despite this, management refused to have the property cleaned and instead asserted that it had already been cleaned. The condition of the property as delivered is not consistent with basic habitability standards and raises serious health and sanitation concerns. A rental property must be provided in a clean, safe, and sanitary condition at the time of move-in. The presence of pests, biological contamination, and leftover debris clearly violates those standards. We will be getting an attorney due to them. If your cleaning crew cleaned, if you paid them they need to ret and clean it appropriately, due to the unsanitary conditions their is roaches

Stars = 2 only (based on the Pros and Cons) Pros…read more* Nice and new community in general * Swimming pools and playgrounds for the community * Close by shops and services * On property dedicated swimming pool Cons * The phone number that was provided to us to contact will never answer and always goes to a voicemail. After leaving voicemail. We never received not even one call back. The WhatsApp replies back in Spanish and stopped replying after I asked for someone who can speak English. * I had to call Marriott Homes & Villas to be able to get transferred to a live person that speaks English and can help. * We made the deposit via Zelle after we got on a call with the property manager and got the instructions but, we kept receiving texts and emails that the deposit was not made. * We were not provided a code to access the property, and we had to call to get it but we were told that we needed to make a deposit. We spent some time on the phone and on the street in front of the property waiting for the code. * The Door lock with the touch keypad was out of battery we had to get the code for a box with the 2 physical key. * Only one key worked the other key did not work so we couldn't leave the property as 2 or more groups to do different things. We all had to be together with the one working key. * The entrance was filthy. I informed the lady (Property manager) on the phone and send her photos with via Text messages to prove it. We were promised that someone will come clean it but no one showed up. * Upon accessing the Property, it was in an acceptable condition not super clean * The internet service (Wi-Fi in this case) was very, very slow and unusable (I tested and got 0.7 Mbps.) * The cellular signal inside the property was super weak (That is not under the properties control but with the Wi-Fi not being reliable our communications had to be done by stepping outside the house rather that inside (using WhatsApp or other Internet based apps) * We agreed to pay $90 for pool heating (we agreed to it late in the day and had to be activated on the 2nd day) we were told it takes up to 8 hours to heat the pool. In fact, it took almost a day and a half to become slightly worm. * The box next to the front door for Garbage collection will only fit one bag. There was no place for Empty boxes and other stuff. We end up having to take them with us and through them away in a dumpster. * We left on the 16th but on the 24th they said that 2 of the sheets has a spot and they need to send it to professional cleaning I did not agree to it as I have no way of telling that they are not just trying to take more money. They charged me $98.85 Thanks

Julie from Amazing Vacation Homes cannot manage these homes properly. I would not book a home with…read morethem since they make cancel and blame Airbnb because they can't manage their properties. We booked a vacation and they did not check their pricing so they canceled. They said that it was airbnb fault but they can check airbnb all the time to see their pricing. I am a host and I often check my listing and update it even if it over a year out. When Julie messaged me and told me the price was incorrect and she should have honored the price and she did not.

We have rented with Florida International Homes for 2 years, 5-6 weeks in Winter. They have been…read morevery attentive to any problems that we had. We are planning to rent from them again in 2026. The homes are clean and have a good supply of kitchen utensils. This is important to us, as we usually cook and eat in. The Southern Dunes golf course is a beauty, if you don't mind the many acres of beautiful bunkers. Very fast greens. We love the golf course.

This company is mismanaged and does not provide payments they collected to the owners of properties…read morethey managed. They refuse to turn over the funds they collected to the home owners. Stay far away from this company.

Awful experience! During our rental stay the water was shut off by county for over 6 hours because…read morethe owner did not pay his $900 water bill. A property manager lives down the street and came over to our rental to say no visitors after 10pm and that he would come back to do a head count. Cops were knocking on our door @6am because of a break in on a car across the street. Neighbors mentioned that it happens often. Villa4UFlorida said that it does not and that neighbors are gossipers. Do not trust your vacation to this agency. I'm still waiting for a phone call from manager!