I'm going to keep my review closer to a 4.5 star review. Me and my wedding group were recently…read moreordered some suits for an upcoming wedding. The owner PJ was really friendly and professional throughout our entire visit. Price of the suit was pretty fair too for what it is prior to us paying. We were fitted for a suit really quickly but we were told that the suit would take 6 weeks to come in and we waited nearly 8 weeks and some of my friends are waiting more. If you need to get alteration it will add some time as well. Overall, the presentation of the suit and the staff every time I've been here has been outstanding not nonetheless. They take great Hospitality of their guests throughout the visit which makes up for some lost time. Definitely come back and check out their sales that they have at certain points of the year.

Still the best clothes and service around from the whole team. PJ is still one the best store…read moreowners I know. Happy Xmas everyone

Great store for all your prom & homecoming dresses & other occasions! Each time we have shopped…read morehere we've found the perfect dress for the occasion. The staff here are so helpful!

All of the staff was extremely nice and helpful. Loved the positive atmosphere. The had a great…read moreselection of dresses in colors, sizes and prices! We will be back for the dance for sure.

Lorenzo's is the perfect local family business that delivers an exquisite product! We searched…read morearound and tried many of the popular brand name stores for suits for our wedding and nothing hit the mark. My husband is a unique size and he deserved to feel as good as I did on our wedding day! Lorenzo's was fabulous. They are all knowledgeable, kind, and everything came together so well. I would recommend them over and over to anyone looking for tailoring and formalwear!

Lorenzo's Tailoring & Formalwear was amazing! Thank you for being so professional and personal at…read morethe same time. Fast, friendly and efficient.

Great men's clothing store for suits and casual attire... I purchased a black suit for an upcoming…read moreformal wedding.

Not a good place for wedding rentals. Pricing is at $340 per. Service was a bit slow for…read moremeasurements. The problem was when picking up, items for various men were missing. Which required a return visit. So unless you live in the neighborhood , not worth it. They should check that everything is there, before you are told it's ready for pickup. Disappointed.

We actually had a poor experience at a different Men's Wearhouse... but today, John exceeded our…read moreexpectations! He went above and beyond to make our experience so great! He answered every question, took his time with us, and was genuinely so helpful. Thank you so much John!

Very good service from John. Purchased 3 of the made in Mexico Abboud suits... these are…read moreinexpensive wool blends. But, with the in-house tailor the suits fit perfectly. Not as nice as the Abboud Bespoke 100% wool collection but much more affordable. I used to only buy Brooks Brothers 3-button suits when I wore suits to work every day. Now, I seldom wear a suit and these made-to-measure suits are a nice alternative. Deducting 1 star because the pressing machine has been out of order for 9 weeks, with no ETA, forcing me to go to the MW in Bolingbrook which is a little bit further away.

I would save your time and energy from this place! I struggled to order a tiara, let alone a…read morewedding dress!! I visited the Schaumburg location in May and also liked a tiara at that time. I was told to come in again for the tiara. I asked the associate about coming in again for the tiara because I lived kind of far and let her know this. She did not mention to me that they were moving locations a WEEK later! I called a week later to say that I'd like to come in to pick up the tiara (they sold the last one), but then they added that they are moving locations to Lombard and are pretty much packed up. This was unprofessional from the beginning since they could have mentioned this and saved my time and commute! I then was made aware that I could order the tiara through the phone and have it shipped to me since I told the associate that I live even FURTHER from Lombard. The tiara was ordered and no comments were made about picking up the tiara in store. They put my address on the invoice and told me it would be shipped to me. They added a shipping fee to my transaction. I called for weeks for a status update, but no one would try to help. THEN, they told me that another shipping fee would be added in addition to ship it to my house, otherwise I would have to come in the store to pick up the tiara. Every associate that I spoke with on the phone was rude and would not relay the message to a manager! I've been calling and asking to speak with the manager for MONTHS! Two emails were sent, still waiting for a reply on the second one. The first email was sent mid-August and a reply was given a MONTH LATER! The manager still didn't address added charges, poor customer service, and all the other issues I've been inquiring about. I'm still waiting to hear back from the non-existent manager about all this, as well as the tiara that was told to ship out at the MOST 6 weeks. It's been well over 3 months now. VERY UNPROFESSIONAL and sad that they are providing this kind of customer service to brides who are trying to enjoy this special time in their life! Seems like they take pleasure in stressing people out after reading all these other reviews!

Absolutely awful. Do not trust House of Brides in Lombard…read more If I could give zero stars, I would. This was hands-down one of the worst customer service experiences I've ever had. I strongly urge you to avoid House of Brides in Lombard, no matter how many positive reviews you may read -- let me walk you through my experience. I visited the store in December 2024 and was initially pleased. Lucy helped me find my dress and was kind and communicative. She gave me the store's number to stay in touch and assured me the dress would be ready by mid-May 2025. But when mid-May came and went with no update, I had to reach out myself. I was told the dress was "still in production and would be shipped in the next two weeks." Two weeks passed. Still nothing. I called during business hours -- straight to voicemail. I left a message. No response. Now we were in early June, and I was still completely in the dark. With my wedding in early August, I was understandably growing anxious. I followed up with Lucy again mid-June. She repeated the exact same message -- word for word -- from a month earlier: that the dress was still in production and would be shipped in two weeks. At that point, I knew I was being misled. By the end of June, still no update. I went to the store in person. Maria first told me they had no idea where the dress was and that it was "out of their hands." But when I pressed, she checked the system and told us the dress was in Texas -- so clearly they did have some idea, they just didn't want to take responsibility. Throughout this entire process, not once did Lucy, Maria, or Ava (the store manager) apologize for the delays, misinformation, or complete lack of accountability. The dress finally arrived in mid-July -- two full months late. When I showed up for my first alteration appointment (which we had confirmed by phone), the dress wasn't prepped or steamed. They had the date written down wrong and were unprepared. To make matters worse, I was sold the wrong straps for my dress -- straps I had already paid for. This meant the seamstress had to spend extra time reshaping them just to make them work. Instead of the expected three alterations, we had to go in five times in one month because of repeated errors and delays -- none of which were ever acknowledged with a genuine apology. The only bright spot was Toni, the seamstress. She was kind, skilled, and professional -- a total lifesaver. If you do end up here, I sincerely hope you work with her. Thanks to Toni, the dress will be done in time. But I've been a nervous wreck for nearly three months, and this experience stole so much of the joy and excitement that should have come with my wedding dress. Bottom line: I would never, ever recommend House of Brides in Lombard.

Formal Wear Rental Review!…read more My husband and I worked with Gerry from Essence Formal Wear to rent his wedding tux (jacket, pants, vest). Gerry was kind to let my husband come into the store a couple of times to try on the rented pieces with other items he purchased to wear. We were both impressed by the styles they offered, quality of pieces, and pricing. They allowed us to pick up the tux a couple days before the wedding and return it 3 days after. I highly recommend looking to Essence for men's formal wear rentals!

Gerry is the man! I went to Essence for my wedding and rented tux's for me and all the groomsmen…read more Gerry got us all looking real nice and I got a ton of compliments on my tux. 10 out 10 recommend using Essence Weddings!