Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

Currently forcing tenants to remove their Barbecues , Bicycles and kids toys from the outside…read moreareas in front of your apartments . You can rent a storage area not located close to your unit. If you do not remove your personal items, they will dispose of them. They plan on upgrading with Flowers and shrubs, for that reason you must remove your outdoor items ASAP. They dug up all the grounds to install a new sprinkler system and made a horrible mess with the outdoor areas. Holes , Dips uneven grounds., exposed ports. which we are sure was very costly. Plenty of flower beds already exist. In the meantime Squirrels and racoons are eating through unused A/c Units, that are not protected and entering into apartments and attics. This used to be a great place to raise your family . Cheap on the heat and hot water during the winter months. Too many dogs not enforcing the clean up rules. Should expand the maintenance hours to one Saturday a month or one late night a week other you will need to take off hours from work. Honestly the high rents are for the neighborhood and not the apartments , They are really old.

Lived here for 5 years and the only reason we stuck around was because the rent was incredibly…read morereasonable for the space and the area. You are basically on your own, management does not care about anything, are often rude, and always dismissive. Maintenance department is great, and the maintenance people are also always complaining about management as well. Just a small selection of the issues we've had: 1. Every other night, if not every night, water from the tub faucet is dark brown. Unusable and disgusting. When we repeatedly let management know over the years we were told it's soil run off and there's nothing they can do about it. This was never fixed or addressed. 2. We dealt with mold in the bathroom for years, and only after complaining for 2-3 years on and off they finally sent someone to simply wipe it away with Clorox. When it came back, they refused to do even that and said we have to find a service to paint over it because "mold is part of routine cleaning" that isn't management's responsibility. 3. The bathroom ceiling would leak and fill up with water for almost 3 years. Finally, an empathetic maintenance guy came by and fixed it after years of complaints. 4. A large medicine cabinet affixed to the bathroom wall broke off, damaging the wall and sink and nearly landing on my wife. The maintenance person who was sent to fix it was from the emergency maintenance company and he specifically said "we have told management that these medicine cabinets are too heavy and improperly affixed, but they do nothing until it falls"... implying that this has happened in the past. 5. Any request, question, or concern brought to management is immediately disregarded. The lady at the front desk will pretend to make note of it and then no one will follow up until they are bothered by the amount of times you show up or call. They do not try to be helpful in any way. The lady at the front desk is always miserable and it is clear that she has developed the attitude and demeanor of speaking to tenants from her superiors who are clearly affecting her mentally to the point that she has cried multiple times when challenged about concerns. She has no idea what she is doing half the time and the job is way too stressful for her, no one else in the management office ever seems to be doing any work and they are on break for most of the day. 6. They partner with a towing company that has "free reign night and day" (as told to me by the proprietor of the company) to come into the parking lot and tow cars that do not have a parking sticker - a clear violation of NYS law, as every towing requests must be specifically called in for each individual car. After my wife's new car was towed (because we hadn't received a sticker yet) I asked management about it and they were unaware that it was towed, why it was towed, or that the truck had even come by. She referred me to the tow truck company's number in order to find out what happened to the car... completely careless. Are they getting kickbacks from the tow truck? 7. When the towing company was unable to tow MY brand new car (for the same reason - I hadn't yet received my parking sticker) they put a sticker on the car with a warning that was not compliant with NYS regulations for adhesives on tenant property. When I asked the management about it they said "oh really? we didn't know they even do that, usually they just take the car...". None of the maintenance employees (all of whom know my car due to the license plate and exotic model) knew about anyone putting a sticker on my car. The sticker was unable to be removed by a professional car detailer without a specific adhesive remover that ate away the premium clear coat of the car and cost me $600 to replace. Management wanted nothing to do with it, claiming they had no idea who did it or why. If $600 was a big enough deal to waste my time suing them I would have done that. 8. What eventually led to us moving was a severe cockroach infestation which was slowly affecting the entire surrounding area of the building we were in. We complained many times for over a year and the only response from management was a boilerplate schpeal about signing up for the exterminator who "comes twice a month on Wednesdays". The exterminator (who was a very nice individual himself) showed up twice, and never came back despite us being asked to be kept on the list multiple times. About a year later after we had already bought and tried many things on our own to curb at least the roaches in our home, another complaint to management caused the maintenance guy to show up with glue traps and combat gel, give them to us and said there's nothing else he can do unless we want to fumigate the home. We had already signed a new lease and were leaving by then. Some of the roaches moved with us which we had to pay money to exterminate. A lot more issues over 5 years, they probably have 100s of DOB violations. The heating issue is also very true.

After viewing multiple units in Mr. Jones's portfolio and moving into our favorite, I can…read moreconfidently say he runs a tight ship, making sure both prospective and active tenant are happy with the quality and condition of their apartments. Having lived in 5 different apartments under a variety of different property managers before Mr. Jones, I can say his communication and transparency is a rarity and refreshing change in New York. The quick responsiveness to address any questions and concerns I've had has been greatly appreciated. The unit we've moved into is a true gem in Clinton Hill, with some of the best value for my rent I've come across in all my apartment hunting. If you're looking for a trustworthy landlord, while feeling confident in the apartment you'd like to move into, look no further - you've found it.

After reviewing a "blank" contact of their services, a call was scheduled. On the day of the…read morescheduled call, I was unable to reach them (kept reaching their voicemail...). After numerous attempts, I was texted, "I'll call you back as soon as I get off of the phone." That was November 1st and it is now November 3rd. Unfortunate... I am disappointed since the description of this company and their services is written so professionally, I was really hopeful they would have provided excellent service. I wish them the best of luck!

I've worked with a lot of property managers over the years, and I can say this team stands out!!…read moreThey're responsive, kind, and genuinely care about the people who live here. Every time I've had a question or request, it's been handled quickly and professionally -- no runaround, no attitude, just solid service. The property is always well maintained, clean, and feels safe. You can tell they take pride in their work and treat the place like they'd want to live here themselves. Special shoutout to the staff -- always friendly and helpful, whether it's a quick fix or just a smile in the hallway. Highly recommend to anyone looking for a well-managed property and a team that actually shows up for their residents!!

I have been waiting for the refund of my balance since when I sold my co-op apartment in August,…read more2025. In a phone call REM, staff even acknowledged that I had that balance of over $1,100.00! REM is till holding my money! J. W. 3/3/25

Jeff is simply the best. Not only is he an excellent highly experienced realtor He's also a great…read moreperson. Jeff is a true professional and it was a pleasure doing business with him.

We loved working with Jeff! He is very familiar with all of Long Island real estate. I think a…read moreunique aspect he brings is being very knowledgeable about what makes a home a good investment and focusing on what is going to make a home a good fit for you. Interpersonally he's incredibly friendly and caring. Would recommend!

Kimmy was on time and communicated well with me! I was very impressed with her professionalism and…read morequality of work! She is now our go to house cleaning service and I love how she left everything looking immaculate!

First house cleaning was Excellent all around,owner spoke and understood English fluently, wore…read moregloves and masks at all times,did everything that we had requested, including things that were missed by other services, like dusting mouldings and baseboard heating covers. Would highly recommend.

WARNING: This company falls under the name Queens Quality Management. There is NOTHING quality…read moreabout them. They allow their properties to be filthy, not maintained and without a super. They increase the maintenance costs due to "operational expenses" and provide no information on what it's for. They allow the president of the board and what they claim is an "on-site manager" to manage the property I live on. They recently revamped their website to try and make themselves look more professional, but I'm begging you to check the reviews everywhere. You will be robbed of your money with no clarity or transparency on what you're paying for. They will send companies to try and fix things in your apartment that are super cheap because they don't fix anything properly. The property I live on is falling apart. They claim to have 24 hour surveillance. That is a BLATANT LIE. The president of the board and the "on-site manager" have cameras on their phone and in their apartment. We are charged for a security guard monthly. It's such a scam. Who is going to be on the property to help someone who is being attacked? There is no security. Queens Quality Management and B&L Management is a scam. I'm warning you, do not buy or rent from this management company. You will lose out. You will be treated very poorly. I promise you that. Please stay tuned for pictures of my property. I will be posting them.

Had a question about apartment complex managed by queens quality management Spoke to a young lady…read morenamed Elizabeth. She was very helpful and pleasant

This is the second time I am using Chrome Realty ( Harry Pateroulakis) to help with Power of…read moreAttorneys, Apostille,Translation issues, Greek Consulate and more. He is an expert at what he does and he works very quickly. I can tell you that the services that Harry has provided exceeded my expectations and have made my life much easier. I would give him a 6 star rating if I could. Once Harry understood what I needed, he took charge of the situation and and quickly managed to resolve every issue without exception. I wouldnt know where to begin dealing with the Greek Consulate and all the legalities required for documents to be valid for use in Greece. Its was a nice feeling knowing that Harry was in control and that he would get things done. Thanks very much Harry

From the owner: We provide official translations, Greek into English and English into Greek, Power of…read moreAttorney(Plirexousio) For Greece, Apostille, special notarization's & authentications, and commercial sales & rentals within the United States. If required we can help you abroad as well.

Adrian managed my co-op building for years. He is such a hard working individual. Always…read moreprofessional, always detail-oriented, always knowing who the right company to call for any issue that comes up. He follows up during each project stage and is knowledgeable in every aspect of taking care of a property.

I needed a property manager for my condo in NYC and found Adrian through Yelp based on his good…read morereviews. Adrian has been very good with prompt and accurate communication as well as smooth execution, all of which was exactly something I was looking for. I highly recommend Kahana Management for anyone looking for a reliable property manager. Looking forward to working with you!