The staff here are incredible. I've been to several David's Bridal locations, both in MA and in CA…read moreand OR. I had the unfortunate circumstance of my bridesmaid dress no longer fitting, which I realized just 10 days before the wedding. I called ahead to inquire if they had the dress in stock, hoping to try on a few sizes, return the one I had, and rush order a new one online. When I arrived, they were waiting for me and had dresses ready for me to try on right away. Once we settled on the right size, they got to work with the exchange. A return would not be allowed, so an exchange would be necessary and the store would have to order the dress to be shipped there, rather than directly to me. The arrival date was 2 days after I needed it. SueAnn, Evelyn, Louann, and another young lady worked tirelessly (given it was nearly 9pm) to call corporate and insist on rush shipping from the warehouse to the store. SueAnn even followed up with them the next day and demanded overnight shipping if the order had not yet left the warehouse. The staff understood the urgency of my situation, and although it was my fault that it was so last-minute, showed no judgment -- only compassion and dedication to helping me get the problem solved. The dress arrived 3 days before I needed it -- perfect timing that would not have been possible without the tremendous efforts of their team! I know there are a few locations surrounding the Boston area, but the Danvers location is the best!!! I cannot thank them enough! And the bride never has to know. ;)

The most rude staff I have ever met. I was a bridesmaid and…read morethe bride thought it would be fun for all the bridesmaids to try on bridesmaid dresses together. So, the bride made an appointment for us to go. The bride had already bought a wedding dress prior to the appointment. The appointment was only to choose bridesmaid dresses. When I was walking around holding several dresses I planned to try on, one of the staff members saw me and immediately ripped the dresses out of my hands. She said that I cannot try on dresses because brides tend to like all the attention on them during appointments. (Ironically, the bride is the least vain person I know and is definitely not one to seek attention!) I explained that she already had a wedding dress and we came here for bridesmaid dresses. Even after explaining, she did not believe me and put the dresses behind the counter and walked away. I eventually had to get the bride to come over (which pulled her away from looking at all her friends trying on dresses!) and explain the same thing to her. Then, the staff member finally believed my story but she did not apologize or give me back my dresses. I was forced to start all over on looking for dresses from the racks. It made me miss out on trying dresses with everyone else because I had to spend more time in the racks looking. By the time I found some more dresses, everyone else was pretty much already done trying dresses on. I will never shop at David's Bridal ever again.

I brought my sister to shop here and immediately a lady told me that I can't bring my dog in…read morewithout even asking if he's a service dog or not. Then proceeded to say that he's gonna scare customers (even tho people were greeting my dog) and then told me I had to hold him even tho he's on a leash and does not bark. He has anxiety and so do I. I respect store policies but not workers who are passive aggressive especially at a retail job. But I can say there was one other lady that was so sweet and kind and actually greeted him. I'm pretty sure it pissed the other coworker that was being rude. All that attitude for 3 customers in the whole entire store in different areas mind you. I wouldn't come here again. 0/10 would NOT recommend.

Zero stars!!! We spent approximately $600 on my daughter's…read moreprom dress here in early December. During the appointment, the staff specifically asked for her school, grade, and which prom she was attending. That strongly implied the store tracks this information to avoid selling the same or very similar dresses to multiple students attending the same event. Despite that, at least five other girls from her graduating class have since purchased extremely similar dresses from this store. As a result, my daughter no longer feels comfortable wearing the dress she was originally so excited about. I contacted the store directly to ask why this information is collected if duplicate dresses are still sold for the same prom, and to see if there were any options to resolve the situation. The store never responded. For a business that charges premium prices and markets a personalized prom experience, this is unacceptable. If there is no exclusivity policy, customers should be clearly told that upfront. Collecting detailed school/prom information while continuing to sell near-identical dresses to the same event is misleading. Future customers should ask very specific questions about duplication and exclusivity before spending this kind of money here.

I walked in, and every dress was immediately in bags, shoved onto racks to the point you couldn't…read moreeven tell what style they were the few that weren't in bags I touched and immediately thought that they felt like horrible quality and was utterly shocked when I looked at the price tag and realized they were over $500 each. There was a lack of variety, and the staff was less than pleasant.

Ordered a dress 6 months ago. promised it would be in, in April. Nothing…read more Have made numerous phone calls to find out where it is only to be told each and every time they don't know, we're going to look into it and get back to you. NEVER EVER GET A CALL BACK! Drove down to talk in person 3x and still no answers. The customer service sucks, No one does their job, always passing the buck off to someone else. Let's see if they'll do the honorable thing and refund me my money w interest. This is for MOG dress in 2 1/2 months. The stress alone they are causing me is unfair.

Christina is a phenomenal tailor and was so easy to work with. I ordered a beautiful sample wedding…read moredress offline, which turned out to be about a size too big, and Christina altered it so it fit like a glove on my wedding day!! Her services are very reasonably priced, she works quickly, and she goes above and beyond to make sure you look and feel your best. We added straps to my dress pretty late in the process because I was started to second guess my choice of a strapless dress... she just whipped out her box of dress straps she's saved over the years and we found the perfect match! I would recommend Pins and Needles to anyone looking for alterations - wedding or other!

Christina did a phenomenal job with my wedding dress alterations. I was really worried about…read moregetting my dress altered as it needed some work and wedding dresses are expensive! Several of my colleagues go here and have raved about Christina and her work, so I entrusted them and her. I needed the back taken in as it pushed out too much, the bottom taken up as I'm short (even with heels), cups added into the chest area, and the bright white cups the designer put under the lace taken out. Christina did an excellent job with all the alterations she made. She was friendly, personable, efficient, and talented. At my final fitting, I wasn't loving how my chest sat in the dress with the cups and Christina made sure I was happy before leaving that day. We altered the cups quite a few times until it worked with my body. I am so happy I chose Pins & Needles for my alterations and would absolutely go back should I find myself needing alterations again.

Helped me out last minute and were so friendly and professional. Thank you so much for making me…read morelook for our friend's wedding. Wife approved!

Nicest people ever! Went in for a last minute tuxedo rental, needed it the same day, and they gave…read moreme the perfect fit. Got me in and out in less than 20 minutes. The owner is one of the nicest people I have met. Very rare to meet someone who loves his job and is as hospitable as the man I met today! 10/10 I recommended and rather cheap and affordable for a tux.

We had a wonderful experience at L'elite Bridal! The establishment was recommended by a dear friend…read morewho knows the best of the best of Boston. I joined my daughter, the bride, and her best friend on the dress shopping excursion. L'elite has a fabulously curated assortment of dresses, combined with professional and knowledgeable sales representatives. We worked with Shamim and she was excellent! Shamim was able to quickly determine which dresses would look best on the bride. We did not expect to buy the very first dress that she tried on, but that's exactly what happened. The process was that good at L'elite! In addition, Shamim made the experience fun and informative. Not only did we find the most beautiful dress but the experience was also the most efficient use of our time. It was an amazing experience! I would highly recommend L'elite!

My experience at L'elite was wonderful! Shamim helped me pick out several dresses that matched my…read morepreferences. The first dress I tried on happened to be the one but Shamim still encouraged me to try on others so I was 100% positive. Once we knew, she spoke to the alterations they could do in-house to make it fit perfectly! Can't wait for my dress to arrive and continue working with Shamim and team!

Very nice Macy's location at the Northshore Mall. I was…read morethere shopping the cosmetic and fragrances department looking to replenish some products that I was running low on. All of the counters for all of the various beauty brands were attractively set up and well organized. On this particular visit to the store I was looking to replenish some Lancome skincare items and the saleslady was able to quickly find the items that I was asking for. I also saw an eyeshadow that looked good so I decided to buy that along with the couple of skincare items that I was purchasing. The beauty department was running a sale for 15% off their beauty products so I got a pretty decent deal on my items. The saleslady who waited on me was efficient and was a pleasure to deal with. I am happy with my products and I would definitely consider shopping at this location again.

My husband and I were looking for a suit. Dennis came over to us and introduced himself. He was…read morevery helpful. More than that he was funny, gregarious and knowledgeable. It was a pleasure to work with him. It was like bumping into an old friend. We had so much fun shopping for a suit. The banter between Dennis and my husband was hilarious. He is truly an asset to your company.

I've been wanting to check this place out and finally got a chance to. The woman working there was…read moreso friendly and beautiful and welcoming, my 6 year old daughter Luna didn't want to leave her alone ‍. I loved the store layout and how all the merch was displayed. I found a cute top and Luna found a treasure chest near the fitting rooms--everything in there was only $5-inside I found a cute belt, another top and a teal beanie that Luna loved so 4 pcs for $40! I wanted to look around more, but my child was in dire need of a nap lol. I highly recommend checking this place out, they have very unique high-end pieces for very reasonable prices. Can't wait to go back alone lol. They also carry men's stuff too!

This place is a consignment shop that closed up without notifying any of its clients. They still…read morehave unsold items of mine and a check that has bounced. The owner Tachou has lied about returning my items and replacing my check. I'm sure there are more clients as frustrated as I am. I would give 0 if I could.