My friend Betty enjoys her stay here very much. The staff is thoughtful and caring. You are greeted…read morewith a smile when you go for a visit. I was a guest for Thanksgiving and the food was delicious. The grounds are lovely. The rooms small .

My mom was in memory care at Sierra Oaks for about 10 months. For most of that time they were…read moreshort staffed. Staff was very young on the night and weekend shifts, did not seem to have an authoritative person in charge. They needed to do a better job of cleaning rooms and doing laundry and accounting for a persons personal belongings. When my mom passed, no one from management even called or sent a card of condolences.

We have had two family members at Willow Springs. Although it's not the fanciest of places, the…read morestaff and care for the residents is outstanding. Everyone, I mean everyone, knows your loved one's name, likes, dislikes, etc. The communication between the staff and family is top notch. There is a feeling of family. Activities are provided for the residents as well as family members. If you're caring for someone with Memory issues, you will understand how difficult Holiday gatherings become as the disease progresses. The entire family can overwhelm and agitate them. Willow Springs provide opportunities to celebrate Mother's/Father's Day, Thanksgiving, Christmas, Fourth of July, etc. with your loved one, without freaking them out. I've friends with other resident's children and spouses at these activities. It is wonderful to know you are not alone, in this difficult situation, with someone you love so much! Trish and Christina are very easy to work with, but the real gems are the care providers that are dressing, feeding, and entertaining the residents.

When our family made the incredibly tough decision to find memory care for our loved one, we prayed…read morefor a place that would offer more than just safety. We real connection. Willow Springs exceeded every one of our expectations from the moment we their doors we felt a sense of warmth and comfort that's hard to put into words. Brittney and Danielle along with the entire team our loved one level of kindness and respect that brought us immense peace they didn't just provide care. They built a relationship. They saw the person behind the diagnosis and celebrated them every day. The attention to detail in personal care at Willow Springs is truly remarkable. From thoughtful daily routine routines to engaging activities and meals that felt like home, our loved one was not just looked after they were loved. We saw them smile again, feel joy and be surrounded by people who truly cared communication with our family was just as heartfelt. Brittney and Danielle we're always available always honest and always supportive. They walked alongside us in this journey and became part of our extended family. We are forever grateful to Willow Springs for the compassion care they provided. They our loved one a safe, nurturing home and gave us peace of mind during one of the hardest chapters of our lives. If you're looking for an Alzheimer's care community, where your loved one will be treated with the same love and respect you would give further than Willow Springs. They are a true blessing.

Management has no clue what they are doing, pretty shady company cutting good workers to save costs…read morethat results in lesser care for the residents that live here. Go elsewhere

My Husband and I have been here for over a year and enjoy HIlltop Springs more today than the day…read morewe moved in. We live in the Independent side of the complex and are amazed at the opportunities we have for socializing, celebrating holidays, weekly social hours and plenty of Activities. Personally we enjoy the Pool and Jacuzzi (Both salt water) Bowling which is every level and a great place to meet new friends. I will admit that for a few months there were Meal issues, service, however Mosaic has gone to work by bringing us an Incredible Executive Director , Amazing Chef who cooks amazing meals, and New Dinning Manager who trains Servers and they are now properly trained and a wonderful eating expreience. Today is October Fest Bratwurst, pretzels with cheese beer dip and I could go on.... Our recent Chocolate Fest was sooo sooo good. I presonally enjoy taking time for card games as well as paint classes etc etc. etc. The holidays are coming and they provide wonderful dinners... and your family is included as well. My husband and I have some activity about every day. I assure you we looked at every place in Shasta and Tehama County. NOTHING COMPARED TO THE EXCELLENCE they provide to their residence. A recent change in Management and addition of new Employees has made a huge turn around.. Management is open to speak with and always responds in a positive matter. THE BEST PART IS . . . . . . . THEY HAVE JUST ADDED A DR. JOHN NEPOMUCENO, A Primary Care Doctor to serve our needs. We have already signed up to be his patient and he and his staff exceed any expectations you might have. He truly a warm and understanding Doctor who truly cares about the quaslity of life for his patients. THANK YOU, Mosaic and Tracy our Executive Director. Tha all time best part... I have NOT COOKED A MEAL for 14 Months.

I would never recommend this facility to anyone. The level of care was substandard. Many promises…read morefor more direct supervised care made by administration and not followed through with. Meals at first were prepared by a chef and were very good. Chef moved on and for the remainder of the time my family member was there, they ate their main meal around 3:30 in the afternoon - mostly sandwiches. The staff diminished greatly. Constant turnover. Mostly very young adults, observed yelling and playing up and down the hallways on their phones. During the pandemic we were not allowed window visits. Socialization was limited so we were not able to observe our family members deteriorating condition. Our family member did not receive very good care. I cannot recommend this facility.

Our mother reluctantly moved to Oakdale Heights 3 years ago. She soon grew to love her new home…read more Oakdale has a family atmosphere Mom loves and feels love from the caregivers and many friends she has made. The dining and activities are really excellent as well. I highly recommend.

What an amazing journey The Vistas has walked with our family. Thank you is not enough for the…read moregrace they showed Mom and each one of us in the family these past two years. Sherry Mundt, is the friendliest and most caring marketing director, as she guides you through the process of moving your parent into their residence all the way through Mom's passing. Each step was with true compassion and loving care. Sherry even remembers everyone's name along the way! Brenda Saephan, the memory care coordinator, was also a dream. She was available to help in any way we needed, showcasing the excellent food choices, the incredible and creative activities staff and the loving resident assistants who are all truly angels for their loving care of each and every resident. Our family, not all being local, were able to call in daily and speak with Mom, each time greeted by a kind and gracious team member, and we always heard their love for Mom, even over the phone. Our family also has a heritage of owning, operating and working in long term care facilities, so we really know what to look for and what to expect. The Vistas exceeded our expectations and hopes. Mom was so happy and well loved. We will be forever grateful for the moments in between our visits, knowing that The Vistas team was standing in our place. May you all be blessed!

I would not recommend this place to work. The Kitchen manager is a dick. They Always Promise You…read morethat they will pay you more and they never do. It's always Promises. And the raise is $.30 every year. They Never, Respect, your Schedule tthey give u to work and when they need you to work, you have to go in no matter what no questions ask and if you don't go in, they will write you up or they take ohours away from you. The Kitchen manager always sexual harass women as well, and they never Say Anything and the owner does not do anything. Either. He covers him up all the time. I will not recommend this place to work or live.good luck P .S.I Wonder why there's always new cooks. Cause they cannot keep a cook. Cause the Kitchen manager is a dick. There's always hiring people to cook. Look elsewhere employment Or living to This is my review. I used to work there. So I know what I'm talking about .

I see the first review has been deleted for some reason. I thought it was a pretty good one. What…read morewent wrong.... who knows? Well. I'm beginning to change my mind about the place. Not for the better. This is not the end of the story. Stay tuned. I'll be back. cb