After my AC units suddenly stopped running, I called this company for an initial visit -- and I'm…read moreso glad I did. They quickly figured out that my old system had been completely fried by lizards (welcome to island life ). Since the system was already older, I decided it made more sense to fully replace it. From start to finish, the experience was excellent. Makana was incredibly kind, responsive, and easy to work with. He took the time to explain everything clearly and helped me feel confident about the decision. Chris and Dylan showed up right on time, were friendly and professional, and clearly knew what they were doing. What really impressed me was how fast and efficient they were -- they completed the entire install in just one day. They worked hard, stayed organized, and left everything clean when they finished. Truly, the nicest guys ever! Overall, such a smooth and stress-free experience. If you're looking for a knowledgeable, professional, and reliable AC company, I would absolutely recommend them! Mahalo plenty, Makana! Wishing you nothing but continued blessings and success.

We Had the pleasure of contracting Makana Hapakuka of RIP ( Relax in Paradise) Air Conditioning for…read morethe installation of a 3 ton split air conditioning system for our existing two bedroom Vacation rental on Maui. We received several bids for the job that ranged from $18000 to $34000 as we had several optional accessories included in the bid. Not only was Makana the lowest bid but he was the only contractor willing to design a system incorporating all our concerns. Our concerns were as follows: 1) Timeliness of installation 2) Aesthetic impact to the unit 3) Noise generated by unit 4) Compliance with HOA requirements 5) Cost of both the installation as well as the operation of the unit Concerning timeliness, downtime is costly in the rental business. Makana promptly answered our call for a video consultation and subsequently submitted a bid for our consideration. He requested 5 days for the installation so we blocked out one week. He arrived 30 minutes early each day to prepare for the day and promptly began working at 9:00 in full compliance to HOA guidelines. He completed the job in three days including sheet rock repair. In fact we were able to rent the unit to a new tenant on day five. Concerning Aesthetic impact, Makana was the only contractor that understood our concerns. Our building has concrete exterior walls, ceilings and floors which make running air conditioning lines a challenge as most contractors run the lines in plastic chases attached to the the walls in the unit. The only visible chase is on the riser extending from the compressor on the exterior wall in the corner of our Lanai. Once inside he attached the lines tightly to the ceiling and built a chase of framing and Sheetrock across the master bedroom to the framed suspended ceiling of the bathrooms and closet areas. He then came through the closets near the ceiling to attach the lines to the evaporators in each bedroom including inline pumps to remove condensation through return lines running to the sink drain in the main bathroom. You cannot see the lines even when the closet doors are open. He did the same for the main room evaporator running the lines directly through the wall. You honestly see nothing but the actual evaporator units in each room. Concerning noise., the compressor unit is very quiet and has the ability to run in an even quieter evening mode. The interior units and the inline condensation return pumps are equally quiet as well. Concerning HOA compliance, he built a completely closed system and I never received any noise complaints. Concerning cost, as I stated before, his bid was the best value for this custom Installation but more than that he provided us with several options to reduce our operating costs including interior units that have motion sensors to shut down the individual room unit when there is no movement in a room for 20 minutes. He also installed door sensors on the Lanai doors so that the entire compressor will shutdown if either door is left open for more than 5 minutes... ( so we are not cooling the outside). We also had him install WiFi controllers on each unit so we could control the unit from our phone application anywhere in the world in the event a tenant departs and forgot to shut down the air conditioners. I could not be more pleased with this contractor. He and his crew were punctual, professional, conscientious, kind and clean. In fact they used the last hour each work day to completely clean the job site and even hired a professional cleaner to deep clean after the job was completed. They far exceeded m expectations on every issue... I highly recommend you give them a call should you need this kind of work.

I'v had this company out to my home twice for two separate issues and they we're completely…read moreincompetent. First time I had them out for an issue they said required parts from Oahu, three weeks later they came back and installed it improperly, I had them come back only to have the same guy jerry rig-it again. Second time, I had them come out and check a leaking drain pan, the technician said they would need to use nitrogen to clear out the, at which time he said the office would call and schedule a time. No call back. I called another company and they found the main issue that Scott's didn't. I don't like beating up companies as people make mistakes, but I didn't get good service. On a good note the office lady taking the calls was super nice.

Scotts Cooling ripped me off. The only positive thing I can say is they retuned my phone call…read morewithin 15 minutes and came out to my house on the Saturday before Memorial day. That was stepping up. Read more and you'll know why. Scott, when you were at my house you were here less than 1 hour, cleaned the outdoor unit, added 1 LB of freon, and failed to look further into the real cause of the problem. (which I found myself at the air handling unit, torn open ducting) This was an easy fix and you did not take the time to even check it out or repair it! We talked about working on overtime rates due to the holiday and I said fine but when you add it up Scott it was unethical what you did, for LESS THAN 60 minutes of work. I was left to repair the real problem myself. Truck Driving Charge $26 Overtime labor 3@ $158= $474 R-22 Freon $43.63 TOTAL with tax=$566.28 WTF, charging people $158 for driving across island and then again for driving back. That's $316 in made up bullshit, a complete ripoff. Furthermore you told me the dryer needed to be replaced and would email me a quote to fix that and also a separate quote to replace my entire system which is old and due to replace soon. I was open to that but your quotes or bids never came, no follow up, no calls, nothing. I ended up following up with Angel at your office and she said you would call me back and you still didn't! What a shame. If you are looking for professional service, with timely follow up, at an ethical price, Scott's Cooling is not the choice. If you want to refund me some $ and make things right I can adjust this review but as of this moment I feel violated.

Dane has installed several Fujitsu units for us personally, and for our extended family. It's all…read moreworking great, and were very glad we used his services. Very nice installation, thanks so much---ron

Using Island App was the best decision! They have installed several A/C units in our new homes in…read moreLahaina. They show up on time, and complete the project as promised. I will continue to use them as our "go-to" subcontractor.

I highly recommend Mark at Ohana Clean Air. He was very professional in all his communications as…read morewell as in-person. Mark was extremely knowledgeable and gave our A/C system a clean bill of health. We are planning to hire him again for our next project. If you're looking for a kind, professional, and knowledgeable resource, definitely contact this company. We're so glad we did!

Ohana cleaned my AC way better than the last (failed) attempt I paid for. Mark came and explained…read morethe work that was being done and walked me through the process... which made me feel sure about my investment. Love the story behind his business as well! Mahalo mark

Great service with aloha !! Bill and Matt were on time ,…read moreprofessional and did the job in a timely fashion. I will definitely use this company again . And thanks to Laurie who I spoke to on the phone for making it work .

I had a great experience with Electric Service of Maui! Starting with Laurie, the office manager…read morebeing great to communicate with, to Ikaika (electrician) arriving on time, being both the sweetest, most polite guy, and then doing an excellent job installing a 220 line for my ceramic kiln. He was apologetic about the cost when doing the estimate, and then came in quite a bit under the original estimate, which was even better! I'd be happy to call them again for any future electric needs.

I'm a remodeling contractor and needed help with hooking up the refrigerant lines to a mini-split…read morethat was purchased from Home Depot. Jordan came the next day, on time, and got the unit working quickly. He is easy to deal with, knowledgeable and dependable. Will definitely use him again and refer him to others needing HVAC work. Mahalo, Jordan!

DO NOT DO BUSINESS WITH THEM. First they charge $225 just to look at the problem. Then they…read morecharged us another $225 for work that we did not authorize and which did not solve the problem with our AC. Then they threaten us with sending it to collections when we refused to pay for the work that we did not authorize and which did not repair the problem.

My 15 year old AC stopped working a few weeks ago but I decided to get it fixed last week. I had a…read morecompany come out to fix it but it didn't seem to want to work. Unfortunately they informed me I had to replace the entire thing bc fujitsu no longer made my AC condenser. I received a quote but it seemed really high so I called several other places to shop around. Good thing I did bc the entire experience was excellent. I called Terry in the AM, he came by a hour or so later, gave me a great quote (~2000 less) and was able to install it the next day. The whole process was so easy and now I get to sit in my cool living room and write this review. All I have to say is this company is so professional, made sure my condo was cleaned up before they left and I was happy with their service. Their name guarantee AC is definitely what they provided. Thanks for the great work!

Camilo is our first point of contact with anything solar so when we found a huge bulge in our…read moreceiling due to a leaking hot water solar pipe we knew who to call for help. Camilo kindly did a quick face to face video with hubby so he could help him turn off the water to stop the leak instantly, and then Camilo came a few days later to do the repair. As usual he worked professionally, quickly, and was thorough and we had our solar hot water running leak free within an hour or two. Laulima is also very competitively priced compared to other companies, and Camilo is always on time and friendly, and totally trustworthy. I'm not the only one who has Camilo as our solar contact, read his reviews here and see how many other satisfied customers use Laulima too.

Camilo is responsive, knowledgeable, professional, and kind. Thank you for your help!read more