Four years ago, my wife and I visited this establishment and had one of the best customer service…read moreexperiences we've ever had. The employee working that day was welcoming, knowledgeable, and genuinely invested in helping us enjoy our visit. She guided us through wine tastings, answered questions, and created such a memorable experience that we purchased over $100 in wine and merchandise. In fact, that experience was so exceptional that it was the main reason we decided to return four years later. Unfortunately, our recent visit was the complete opposite. When we entered, the employee working was on her phone and did not acknowledge us at all--not even a simple "hello" or "welcome." We spent time browsing and discussing what we might purchase, and I even commented out loud that I wasn't sure what we wanted to buy. Despite several opportunities, no assistance or engagement was offered. The only reason we made a purchase at all was because we remembered and wanted to relive the wonderful experience from our previous visit. We purchased frozen sangria slushies, but we had every intention of buying much more. I was interested in purchasing wine, a tumbler, and a hat, and we were considering additional bottles of wine as well. However, when my wife was placing our order, the employee seemed irritated that she had to repeat herself and raised her voice in a way that made us feel like we were inconveniencing her. At that point, we decided not to spend any additional money and left with only the slushies. As someone who manages customer service for a living, I understand how much impact a single employee can have on a customer's perception of a business. Based on our experience, I would encourage management to review the level of customer service being provided and invest in staff training where needed. Exceptional customer service creates loyal customers and drives sales; poor customer service does exactly the opposite. We returned because of the outstanding experience we had four years ago. Sadly, this visit ensured that we will not be returning again. It's disappointing because the products are great, and we genuinely wanted to support the business. Unfortunately, the customer service we received made that decision difficult. One employee created a customer who came back four years later. Another employee lost that customer in a single visit.

If you are looking for a business where you automatically feel welcomed by your best friends, then…read morethis is your place. Debbie & Lettie are the absolute best at giving you the best experience. Make sure to get the tumbler to-go for discounted prices on refills!!! We'll be here every time we're in Fredericksburg.

Just a short walk off the main drag of Main St. is this honest hideaway, tucked back off the street…read morea bit on Llano St. Worth a search as the place is amazing! Jim and Nancy the couple/owners are great people! The wine tasting room was not very busy when we came in so we got fast service at the tasting/bar area. Not much outdoor seating at all in the front patio except for a few chairs and tables. Very nice design inside, welcoming, open, lots of natural light, a modern feel to it. We both did wine by the glass vs a tasting flight as we found wines that jumped at us both right away. I did a 22 Valley Mills Albarino and loved it, my wife did a Muscat Canelli and also enjoyed that. Our chat with Jim was priceless. What a cool guy and how friendly! We could have sat and talked with him forever I swear. He also let us each try a sample pour of the 20 Rustic Spur Semillon they have and I enjoyed that as well. Lastly was the half glass each we tried of their Lava Bluff 21 Montepulciano. I love my Italian classic grape varietals so this was a nice comparison. Thumbs up all around by both my wife and I. Very good wine! Another must-stop spot in Fred if your in town and want great experience with great Texas wine.

I looked at a handful of wineries/tasting rooms on yelp & chose this one for my friends and I to…read moretry out. Excellent choice!!! There is a reason Vintners has 5 stars fr all of the reviews. We walked in & were greeted by Dana. Dana took us on a journey through wine! She was friendly & taught me more about wine in an hourish than I'd learned in years. I just drank it occasionally. I'm going to keep this review short & sweet (like some of the wine we tried). We loved this place. We loved the atmosphere, the staff & the wine. Try it out! Cheers!

Stopped in at Fiesta winery after the teal/Tiffany blue (everything) lured me in (lol). It is my…read morefavorite color afterall. There was a bit of a crowd so I browsed around! Right when you walk in there's the wine tasting area and winery merch but way in the back there's also a super cute boutique! If you've never been to Fredericksburg, you will learn when you visit that they have the best shops/shopping experience! Fritztown is wine country but I come mostly for the shopping lol Anyhow, I scored on a few things, one being; the cutest German shepherd sticker for my hubby since he loves them so much! I'm glad I stopped in! Staff is so nice and helpful!

All I was looking for on Main Street was a wine slush, and this did not disappoint! My waitress was…read morevery knowledgeable about the area and was helpful in making selections. They had several bottles on sale which was a great deal. It was a fabulous place to stop!

Came for a tasting. Service was so good. Great wine. Beautiful area for bird watching outside…read more They have a Summer Tanager on their label. This is now Llano Estacado winery. Good place.

Kyle was our guide during our visit to Airis 'Ele. We…read moreenjoyed the wine but Kyle made the experience worth while. The out doors was well appointed and the tasting area what beautiful. Great interaction with staff and wine was very well presented as well. Also important to note the tasting room opens at 10am which is an hour sooner than most so good place to start.

Stopped in this tasting room on one of our visits to Fredericksburg and had a grand time sampling…read morelocal wines as well as some really hard to find wines. In fact, we sampled and learned so much about wines, some I'd never even heard of before. The sommeliers are experts specifically when it comes to local and Texan wines. As I said, we learned a lot and did it tastefully. Get it? See what I did there? We also purchased a few bottles to give as gifts to family and friends. Fun spot for sure.

Right on Main St. Very good customer service... ask for Denise..Really sweet and knowledgeable…read more Good selection of wines from across Texas, not just Fredericksburg area. Try Texas Vineyards very own Peach Wine. It was surprisingly good. For the wine snobs out there don't think of it as something you would sip while dining a fine meal, but rather pour over frozen peaches and enjoy while sunbathing on your yacht. ;-) $1 per taste...decent pour.

Seven generations of winemaking expertise shine through at Andreucci, where they produce truly…read morebeautiful Italian wines. The Fred area now features several wineries showcasing non-Texan styles--including Coordinates (South African) and Calais (Texas grapes with a French influence). Be sure to read up on the fascinating family history behind this winery! We sampled a variety of their reds, and every single one was full-bodied with its own distinct personality. The Cab Black was highly complex with lovely hints of oak. Their Chianti, the Costaveccia, was a traditional, high-end Chianti --dense yet smooth, and something I can easily envision pairing with my Sunday sauce. Another favorite was the Nero d'Avola, which drank incredibly smooth with a perfect balance of fruit and tannins. We were so impressed with their wines that we left with several bottles and a new wine club membership. The tasting room itself is bright, cool, and comfortable, complemented by a great patio, a spacious members' area, and a large function hall for events. Service throughout our visit was exceptional; the knowledgeable sommeliers expertly guided us through our five tastings. If you are a fan of Italian wines, then do plan a visit to Andreucci.

The best experience in Fredericksburg! We ubered here after a day of wine tasting and were so…read morepleasantly surprised with the experience. The owner Tony came over to our group and took us to a table right away. He explained the menu and where the wines come from in Italy. He gave us the whole story (including his own story) and we literally loved him! But also....these are the best wines...because they are from Italy. Beautiful TX setting, but great Italian wines, yes please! I can't wait to go back here. Tony made out experience above and beyond special. By the end we all hugged him on our way out. After our tasting in the dining room, we had a glass on the patio until they closed. I also bought a bottle of Montepulciano to go. I would totally consider joining this wine club if I could visit often. 5 star experience. Great italian wines and even better people!

Enjoying some Texas wine along side a beautiful zen table. Charleston Taylor Estate was a relaxing…read moreexperience. Great food, wine & customer service. So good we grabbed a few bottles.... #DiningWithTheAndersons #Texas #TryingNewPlaces #WineTime #Familia

My girls and I did a weekend in Fburg and kicked it off at this spot in Johnson City. It's been on…read moremy list since they opened and we're really glad to have stopped in. We didn't have a reservation (which I recommend making) but were still taken care of by Luis! We went over to the brewery side first to get some pizza and salad (which were all good but did take a while to come out) and then went for our tasting. Luis was incredibly knowledgeable and really made the experience personable. Highly recommend coming here and asking for Luis! We will be back next time to do the cooking class as it was sold out by the time I looked!

First time here and it's actually peaceful! Get here early because spots fill up on the outside…read moreconsidering the views are beautiful. Stop here before heading to other wine vineyards. I was happy with the rip rap choice it was a great taste, light and flavorful, easy to drink while sitting outside. The service was quick when ordering and they stayed away with the occasionally "everything good ". There's dogs roaming around but they are good dogs don't really bother and are super friendly.

The absolute feeling of being at home in this smaller winery in the gorgeous Texas Hill Country is…read moreonly one of the reasons we love it here. The selection of wines, the breathtaking views and the amazing staff are a few of the other reasons we love it here! Some of our favorite charcuterie selections in the region are found here as well!! We recommend it to all of our visiting friends!