Quite possibly the worst customer service I've received in a restaurant. Our waitress had no…read moremanners and was abrupt in taking our orders. When we mentioned a problem with one of our meals, she acted like it was our fault (the turkey cranberry wrap had no cranberry; our waitress acted like it was high maintenance for my grandmother to get what she'd ordered, but okay, she'd go get *extra* cranberry for her). The poor service could have been forgivable if the food had been great, but ...nope. It filled our hungry bellies but that's about it. To top it off, there's a sign posted above the cash where you pay saying "no pissy attitudes". Classy.

Had supper here the food was ok not great . The service was good…read more Nice friendly people

Is the food good? Yes. How about customer care? Nonexistent. I preordered meals for a small group…read morefor pickup at an agreed time. My husband waited over 60 minutes in this place before the food was ready. Of course they took payment as soon as he arrived. They have my number. "We're sorry but we are behind in our orders. We can call you when yours is ready if you like." How long would that phone call have taken? Instead, my husband lost over an hour with his family on Valentine'd Day. Absolutely unacceptable.

We love this place. Food is outstanding. Service is always fast and friendly. Love trying the…read moredifferent dishes!!!

Came here with some friends for some drinks. Had a great time did not have any food. Place is very…read morecasual and the service was great. Good stop.

We were recommended this place by locals a few times so we decided to try it out and are very glad…read morewe did! Staff is very friendly and also gave good food recommendations. We both got the Candied Apple cocktail and it was the best cocktail of our trip. For an appetizer we got the Brie; it was pricey but so delicious and looked pretty. Woulda like just a couple more crostinis but either way, we still enjoyed it very much. For our mains I ordered the Cajun Chicken Fettuccini and my fiancée got the Blackened Salmon and we both absolutely loved our meals, everything was cooked and presented to perfection. Highly recommend stopping by!

Had Brittany as my server and she was amazing. She ensured our food was perfect! She was much more…read morepleasant than servers we have had before. Way to go Brittany!

Swiss Chalet..it is what it is..good chicken, good prices…read more I ordered the hot chicken sandwich, but was told it was more like a hot chicken mess, so ordered the gravy on the side Good recommendation..very tasty..could add the gravy to my desire

As a Newfie living on the mainland now since '93 my first stop when I'm home is a chips, dressing…read moreand gravy feed. My cousin reminded me about this spot in the Gould's and I was over the moon. I ordered the turkey delight and the plate was piled high and could've easily been shared lol. It was SPECTACULAR in every way. The gravy was delicious and exactly as it should be and the chips are fresh and look hand cut. The green peas were something I would never ask for but was a very pleasant addition in my opinion. There is usually a wait since the restaurant is small but it's usually just 15-30 minutes. They offer take out as well and both times we were there it was booming. I have already told my cousin that Keith's is our first stop on my next trip home lol. The staff were so sweet as well which always heightens any dining experience.

Had the appetizer platter. Shared between 2. Plenty of food. Reasonable price. Tasted great!!read more

Shame on me for not taking pictures. Food and service was equally top notch. We were in a group of…read moresix and everyone loves their meal and attention given by staff. Food was top notch. It's a must visit in St. John's.

Wasn't really all that impressed. I wasn't treated at the…read moredoor. I then just went to the bar. Bartenders were really good and friendly. The food was just like any other pub; but there are some good choices too. The vinegar pie is NO longer on the menu. I was super disappointed. I tried a blueberry tres leches cake. It wasn't terrible but wasn't the best. They seem to try and create a pub environment and a casual setting in same restaurant. I personally feel like it's loud and not great for a small personal experience. I would return to try other offerings on the menu.

Our server, Michael was fantastic. We were there the Saturday before St. Patrick's Day. It was…read morepacked. Being a celiac is nerve wracking when dining out. He was so well informed, took care of my needs. The food was delicious.

Food was great. It cane out in a timely manner, was hot and greenery was fresh. Had seconds on…read moredrinks without having to ask. We were served by Katie. She is amazing. Good job girl!!

If you're a foodie and have money to splurge, book a table at Mallard Cottage. Inside a 19th…read morecentury building in Quidi Vidi, Mallard Cottage defines modern cuisine in a historic space. My friend Taylor and I walked in on a Wednesday evening in July around 8 p.m. and got a small table near the bar. Here's our experience. 1) Food: The cod tongue was the best dish of our trip according to my friend. The two sauces it comes with were unique and brought out the taste. The mushroom pasta was tasty as well. The noodles were a tiny but dry, but overall good. 2) Drinks: We ordered their two sours and enjoyed both- a raspberry and a blueberry one. 3) Service: Our server was quick and personable. He had a good energy about him. 4) Space: It's in an old building with beautiful decorations, lights, and atmosphere. The restrooms come with toothpicks, floss, and mouthwash. 5) Area: The little bay in Quidi Vidi is beautiful with a number of shops around it. If you want a nightcap, walk to Quidi Vidi Brewery for their sour ales and iceberg beer. There are a few small lots to park nearby, but they fill up fast.

Really delayed review as my visit was back in July. Our first meal after we landed in St. John's…read more We came straight to Mallard Cottage from the airport to celebrate a special anniversary dinner. I'm glad we had the dinner menu because I had no idea the brunch menu didn't have any seafood (from looking at the prior review). We had the rack of lamb, cod tongue, mussels, and carrots. I never had cod tongue before this, so I had no idea what to expect. It's hard to describe the taste, but it's more like a fish nugget in a way, that resembles a hybrid fish and a somewhat scallop-like texture. I really enjoyed it. They even gave a cheesecake on the house since it was a special occasion for us. I love the charming little restaurant and décor, and we were seated overlooking a window. We didn't make any reservations; we just landed and went straight to the restaurant on a weekday night closer to 8pm. Though it's just as easy to book a reservation on Yelp. The service was also friendly and attentive. I would definitely recommend this spot for dinner.