I'm visiting my kids in Richmond who both ha full time jobs & a 4 year old. They're so busy the cars don't get washed. I did a search for Mobile detailers & decided to go with Wings Detailing service. Nichola Johnson arrived on schedule to the house & spent the next few hours cleaning a very crusty car. The job was great, I hope they get the time to have the other car done soon. Thanks Wings for the great job. read more

I had them come out to clean two cars. The detailer was very personable and since I have back issues, I did not go immediately and examine the cars. Big mistake! One car which was hardly dirty, was cleaned well. The other smaller car still had dirt on the back seats, and the floor mats were not cleaned. When I looked on the back seat, all the cans of cleaning products (about 10 cans) were left on my back seat. I called the company and they said they would return to make the cleaning "right." I have yet to hear from them again. These two detailings cost me $330.00. What a ripoff!!! I will never use them again. I'm sure I can find some company more reliable and cheaper. read more

They were a no call, no show. Manager later called and tried to offer a 10% discount. I took off work for them to come to my house to detail my car and lost income because they never arrived to do the job despite confirmation of booking. This company sucks. read more

Amazing service with detail oriented professionals . Arrived on time, spent more than 2 hours and made my car sparkle! Highly recommend this company! read more

We were thrilled with the service provided by Wings. We are in the Richmond VA area and Jahkil did an amazing job. He went above and beyond our expectations. The communication was great and very professional. I highly recommend their work. read more

Hope service gets better and they show up. I had trouble getting someone to servic. it's ok though I ended up using someone else for $79.00.

I booked my third detailing appointment and again, was so happy with the results! The guys at Wings Mobile Detailing are so nice, friendly and courteous. The convenience of having them come to your house is awesome. And the price for a detailing is very reasonable! Great value! I will probably order gift certificates to give to friends & family around town as gifts. read more

Original Review: I signed up for Wings Mobile's monthly detail package for my brand new truck and was initially very happy with it for the most part. After a couple months I started to notice odd scratches all over the outside of my truck bed's paint that ran in random directions and changed directions mid-scratch which confused me about where they could be coming from. Eventually I came outside while the truck was being detailed and found the technician had draped my floormats (which like most floormats have some amount of dirt or gravel in them) over the side of my truck bed with the dirty side up against the paint. This was right over where all the scratches were coming from. I told the tech and then later told Andre about the scratches and he said that he would make things right. After a few months of giving them more business while waiting for some sort of resolution, I came out after my truck had been detailed by a new technician and there were an unbelievable number of scratches along the side of my truck. I took pictures of it and immediately suspended my subscription while trying to get in touch with Andre. After a couple months I got a voicemail from him after I missed his call when I was in a meeting and have been calling and calling to get back in touch with him ever since. Its been five months of radio silence from Wings Mobile Detailing. Update Jan 22: After I posted this, Andre reached out to me immediately and was very apologetic for the scratches and for missing my communications for the last few months (he said he hadn't received my messages due to their answering service not functioning as it should which I believe). He said they would come out asap and repair the scratches for me and he never once mentioned my bad review or asked me to consider updating it. Its hard to run and grow a small business so I think the real judge of a company is how they respond when they get something wrong - on that count, so far so good. I'll update again once the scratches have been repaired. Update Jan 29: Andre got out and repaired the scratches on my truck, I have not had a chance to see them in person since my truck is at the dealership for some big warranty work. I will update again in a couple weeks once I get back out to the dealership and can see the repair work myself. read more

Jonathan was my service tech. He worked a solid 4 hours on my car; it ended up just as clean as the day I drove it home from Richmond Ford. The value for the amount of service performed is exceptional. read more

I recently had Wings Mobile Detailing perform a "Deluxe + Polish and Sealant" service on my truck. I am very disappointed and would not recommend them. I watched the technician as he worked from inside my residence. He soaped and rinsed the entire vehicle in 15 minutes. Naturally since he did not rinse as he went the soap dried on the truck. He was supposed to Clay Bar the vehicle; this service was not performed. The technician polished and puffed the front fender, drivers door and one side of the truck bed. The remainder of the vehicle he applied what I assume was sealant. The work performed below the chrome strip on the doors was very poor, there were insects on the front bumper when he was finished and fingerprints remained on the touch screen on the inside. I usually detail the truck myself but was unable to this fall. I should have gone to Flag Stop or Car Pool. I would have been much happier. If you have $380.00 to throw away you can hire Wings or go out and have a nice dinner and bottle of wine. read more

Prompt and in time. And the job was great. Price a lil high but that's what you pay for with great service. Overall great job. Thanks. read more

Wings Mobile Detailing - My car - Car Wash Near Me

I must say for $375 for a car detailing, it was a horrible job! I requested several months for the gentleman to return to do a better job that he admitted was a rush job, and he was by himself for an SUV job. Today, I'm posting this review because he never returned after he said several times he would. Save your money, folks, you can do a better and quality job yourself. read more

First off I'd like to say that I'm posting this review for my mom (Karen Lunceford) who got her car detailed at her place of work in Mechanicsville today. She made an appointment over the phone with Wings for June 24th at 2:30pm. They never showed up so she called them around 3:45pm to ask where they were. Whoever she spoke to tried to say that she had texted them to switch the date which was in fact not true. He then apologized after "having her mixed up with another lady named Karen". They then said they'd come out Friday (today) at 12:30 to fix the problem and make things right. I'll also add that my mom selected the deluxe package priced at $100. This package included a deluxe interior detail with hard surfaces protection, fabric softeners, detail brush, vinyl conditioner as well as the exterior detail, carnauba wax, and the basics which included wheel bright, door jambs, windows, and tire protector. This package as stated on their website was suppose to be a 2 hour and 30 minute service. The guy shows up today at 11:20 to get started and left at 12:55. The guy called my mom at 12:51 saying he was done with the car and wanted some water. So she let him into her store for some water and he left right after. Shortly after he left, between customers she walked out and looked from the back angle of the car and thought it look okay since it was shinier than before the service. I came to pick up her at 3:30pm and got out to look her car over and it looks TERRIBLE. I'm livid for her, especially considering they were already skating on thin ice from the no show before. We will NEVER deal with Wings again, nor recommend them to anyone. It looks as if the car was halfway washed, there were a few vacuum marks in random areas, the door jams were not clean, dog hair still on door handles and on surface of seat, soda residue on surface of dash, windows were halfway washed, white specs were left all over the car, side mirrors were dirty, bottom of the windshield where the wipers are had dirt and leaves everywhere, and the list goes on. I don't care if you're paying $100 or $1000 for a car wash, this is unacceptable and poor work. The owner (I'm assuming) tried to make up for the no show on Wednesday by giving a discount of $15 off of the $100 fee. However even at $85, this was a lousy job done. I've been through automatic car washes that have cleaned better than whoever cleaned it today. Attached are pictures. read more

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A lot to like about Wings: Good work, easy online booking and payment process, excellent communication, friendly, mobile operation that comes to you, and competitive rates. I would not hesitate to use their services again. read more

The detail they provided was worth maybe $200 but they charged $575. There was still a bug back the rear window, dirt in the side door cups, and the headlight restoration was just okay. So overall the detail would've been fine if cost $200, but was overpriced at $575. read more

This was my first time getting my car detailed and I was really excited. I chose the deluxe full shampoo service that focused on the interior while taking care of the outside some too. A bit pricey but my car really needed it. I feel like this was not the most prepared service. I had to run out into the street at 9am to help them find my house in a not-so-difficult to navigate neighborhood. This definitely was not a big deal but contributed to my 3 star review after everything was said and done. I wasn't told that the provider would need access to a hose so I had to stop what I was doing to be called outside a handful of times help him try to access one. Eventually we discovered neither hose could reach his van so he had to use his generator. I normally wouldn't mind having to be called out of my house to help if I wasn't paying $250. The finished job was definitely an improvement from the shape my car was in previously. All the upholstery stains were taken care of. Everything definitely wasn't spotless, as this car hadn't been deep cleaned since I purchased it years ago and had been through the ringer. However, there were still some hard surfaces that hadn't been tackled entirely. I had to take some wipes to get some grit of off the cup holders Again, not a huge deal if I wasn't paying $250. The worker did inform me that he was new. I get it. Being thrown to the wolves at a new job is important in order to learn quickly. It's just too bad that this had to be the case for such an expensive service. He was a really nice and polite worker and I still tipped him 20%. I just wish the entire experience was worth the amount that I paid. ** having this been my first car detailing experience I know I don't have anything to compare it to :) read more

Booked service. No show on the date scheduled. Detailer called to reschedule blaming weather. No weather issue where vehicle located. Rebooked. No show again. They lost our business read more

They spent 5+ hours cleaning my car for $150. It's never been this clean! Definitely recommend and will scheduling our other car asap.

Not a Detailing service, but car wash. I decide to choose the company for being well ranked, both on YELP and on GOOGLE. I regret it immensely for having paid $ 250 for a service that is not from Detailer. Firstly I contacted the owner of the service to schedule a visit, this one told me that it was not necessary and just by phone could pass the values. For me, okay, I thought it was professional so I agreed. There was a delay of 1 hour of the combined time. The boy who came to wash my car disappeared with my car and came back some 3 hours later. So far so good, until I realized that the car was still dirty even after a detailing service. This made me very upset that made me contact the owner of the company. I made my complaints and was attended promptly and he informed me that he would send another team to correct the details he had pointed out. The car got much better after that other team came. However the service of this company does not compare with the detailing service, 4 days after the services I still find miss spots. So my advice and do not waste your time or your money go find another company that offers a service according to what you are paying. ----------EDIT---------- After an hour I posted this review, Andre contacted me apologized, said that the service was not done correctly and gave me back part of what I have paid. He really cares about the quality of the service, I hope that with this review his company can improve the service for his customers read more

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First time potential customer, I booked with them 7 days ago, I received two confirmation emails. My time was set for 10am to 12 noon. It is 4:01PM on the same day I was to receive my service. No Call, No Text, nothing..... I called, after sitting home all day to be told that no tech was assigned to my car and he could give me a 10% discount. Brandon, who answered the phone, said he saw my name on today's work order, but no one should up.. NO THANK YOU, first impressions are lasting. A no call/ no show is unacceptable. I will look for some place else to take my money, I am chasing a company down to give them my money.... nope. I am done. read more

I left a message and someone called me back right away. They were on time, thorough, efficient, and had great communication. They brought everything they needed to our house, detailed and washed both our cars, and I paid with my card when they were done. It was awesome. Thank you so much! read more

Such a disappointment! I gave Wings detailing to my husband for his birthday and told the service technician it was a birthday gift. He didn't even vacuum the trunk at all. Then he forgot he had the keys in his pocket and took off with them. Never responded to repeated calls about them and finally returned them 12 hours later without any apology. When I requested a partial refund from the manager, no one even responded. I've used them for years and been pleased but never again. Terrible experience in multiple ways. read more

Had to have someone come out to redo the work because it was not cleaned fully and to the reviews standards. Rechecked it once I got home the second time and there is still fur and dirt all over the back seats and in the crevices. Not very happy at all. Was hoping this would have been done to perfection because the reviews are amazing. Paid $350 for something I could have done myself. read more

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I reserved a $250 Deluxe Cleaning from this company 2 weeks ago and planned to bring my car to be appraised by Car Max directly afterward as my husband and I will be moving out of the country in a few weeks. They were scheduled to come to my office to clean the car today at 2:30 and it is currently 4 pm and they have not arrived. Someone from their company texted me around 2 asking if I'd like to reschedule because of the rain (it isn't raining and is not supposed to). I texted back immediately telling them how important it was for the car to be cleaned today and that I wanted to keep my scheduled appointment. I still have not heard back from them and now I'll be scrambling to get my car cleaned somewhere else this evening. Would not recommend this service at all as you obviously can not count on them. read more

John and Artis are as professional as they come. Communicative, on time and with a deep sense of customer relations. Enjoyed working with them. The Pilot looks like new again. Thanks so much gentlemen. read more

January 26, 2023. Had car detailing appointment made online for 9am. Get a text from Chris that he will show at 9:30am to let the frost go away - it was not that cold - above freezing. Figured he wanted to sleep late - he shows up at 10am and didn't seem to care that he was late, saying he could detail my car in 1 hour. I passed. Do not recommend companies who employees cannot bother to show up on time. read more

Andre and Wings mobile detailing are absolutely fantastic. I was gifted with a car detail by them last Christmas and again in the beginning of the summer and my 1998 car was honestly like brand new. Aside from the best detailing I have literally ever seen, the customer service is phenomenal. I'm a very indecisive person and I'm always changing my mind about what I want done to my car and they are SO understanding and patient. I was going to have the standard detail package but I decided I wanted to wait a little longer and do the leather shampooing- they were so understanding and just could not have been nicer. For as long as I'm in Richmond I will never have my car touched anywhere else. Kudos to an amazingly run business all the way around!!!! read more

After researching and talking to a multitude of detailing companies, I am so glad I went with Wings Mobile Detailing!! Not only were they professional and efficient from the very start of my first contact with them, but the service was extraordinary!! I am super pleased with the interior detailing they provided to my car! Bobby ( who did the detailing) was super pleasant to converse with and did an amazing job! Would recommend this service as it is 10/10! read more

I schedule a $210.00 level detail job online. I selected the appropriate date and time. Although the time and job were confirmed on line, Wings did not show up at the appointed time. Thirty minutes after the scheduled appointment, I called and Wings rescheduled the appointment without notifying me. That would have been inconvenient but OK. Approximately 15 minutes after the revised appointment, Josh called and told me he was running late and would be there in another 20 minutes. By this time, it was too late to complete the level of detailing service I scheduled. I cancelled the appointment. Based on the reviews, I had expected that Wings would show up on time and complete the detailing requested. I was disappointed by their lack of concern and contact with prospective and scheduled customers. read more

They were prompt, professional, and courteous, and they did a heck of a job. My car looks fantastic.

This review is a few weeks late, but the job they did on our cars is still sparkling. I wondered if it was going to make that big of a difference on our cars to do the premium package and wow, was I wrong! The cars are over 11 years old and look like new. Took the cars out and the newer cars were looking shabby and sad next to them. The clay bar that they used really makes a big difference in the shine. Can't wait to have them come back. They are really amazing people to deal with also, a real pleasure to deal with. The detailing they do is like nothing I've ever seen before. My husband is the car nut, and he was amazed. It's worth it, and we're looking forward to keeping our cars happy with them for a long time. Andre and Josh really are the best! read more

Great detailing! I got an interior clean and shampoo, and the whole inside of my car was spotless. Several stains I couldn't get out were gone. It is so much more calming to be in my car now! read more

Had a very great experience today with Andre and his partner. He was super professional and courteous and on time! Being on time is a HUGE factor with me because it shows you care about my time. We brought a mini van and it smelled and had lots of dirt. They cleaned it and took the smell out instantly. The entire process took about 2 hours. If we get another car or ever need a car detailed they will be the first we call. Super convenient in that they are mobile and I got to relax in my apartment while the worked in the parking lot. Thank you guys so much. Please keep up the great work and I definitely recommend them and I did lots of research prior. These guys are the best. Thanks Andre! - Chris and Ivy read more

Wings Mobile Detail is superb! Josh made my 2005 Chevy Malibu look and smell almost new! He did it in my driveway in the horrible heat with a smile and great attitude! I would recommend this service without reservation and will be using them again. read more

Wings Mobile Detailing were awesome! The owner was very accommodating regarding scheduling my appointment and the two employees he sent were very nice and did outstanding work! I have never used a detailing service that comes directly to my house, but it was worth every penny thanks to the awesome job provided and outstanding customer service from the two employees. Josh and Chett worked for about three hours on my car and were both professional and a delight to speak with! They worked so hard all afternoon and answered any questions I had about my services with patience and very genuine demeanor. The outcome of their work had my car shining like new inside and out. I would recommend this company and will be using them again! read more

My truck is 15 yrs old. After this morning it looks like it came off the showroom floor. Yes it still has some 'dings' but it looks brand new. No one else here in the RVA has been able to match this kind of outcome (and I've been to 4 of them). Skakeel and his partner did one heck of a job. This may very well turn out to be a Spring / Fall event. Got the deluxe shampoo, deep clean, and exterior wash, all for a fair price. Very, very satisfied, even the spouse 'loves' it. Oh yeah, got rid of all the dog hair. 10/10 great job !!!! read more

I found these guys through YELP so feel it's a must to also write a review. They were inexpensive AND they came to me, it was perfect!! They were professional, did a great job and made my car look like new. When I took it to the dealership to look at trading it in they even commented on how clean my car was!! I will definitely use them again! read more

I contacted Andre during the week via Yelp to schedule a Premium Deluxe package for my car and he promptly got back to me. To my surprise, he even offered to come on a Sunday to accommodate my busy schedule. Andre & Colin did a great job on my car and I would definitely use their service again in the near future. Highly recommended! read more

My car was not in great shape and I needed it to look good before selling. I couldn't believe my eyes when I saw the finished job. Really night and day. The attention to detail was phenomenal. I can't wait to use the service again in the near future! read more

Did not purchases services from Wings Mobile detail but spoke with Andre regarding removal of stock Ram badges to install aftermarket fenders. While Andre said they didn't offer this type of service, he was more than helpful and willing to recommend someone who did and also took the time to explain some of the services that he did provide. I will definitely be calling Wings Mobile Detailing for my future detailing needs. Thanks again Andre! read more