I left a review a few days ago. And all of a sudden it's gone off Google reviews? How did that happen? I have emailed twice and called repeatedly. No answers. No satisfaction. When I wrote my review this place had about 3 stars, now it's a barely 2 due to others recently having issues. I think this place needs new management. It's really a shame. The food isn't bad but the "service" and execution thereof is heinous. read more

Wingstop - Chicken Wings Near Me - Brockton, Massachusetts

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It was just OK. Not worth all the hype on TikTok. . The fries were ice cold and the tenders were not crispy as advertised (we got the new crispy ones). We also got 20 regular wings and there were way more drums than flats. I did order the large thing of ranch and it came in five little containers, not the large container which was disappointing. read more

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Ordered their 6 wing combo and chicken sandwich via grubhub. The wings combo includes fries and fountain drink alongside the wings. So, here goes my take on their wings. I ordered wings with Louisiana rub. Wings are not crispy, they came off dry and the rub's taste overpowers. The fries still have skins on it (yay!) but its too salty. They gave me 2 cups of ranch sauce and the sauce what made me gave them extra star. Chicken sandwich is also have much to be desired. The chicken fillet is a bit chewy. read more

they gave me some of the smallest pieces of chicken and then ontop of that the ranch was so watery it didn't stick to my food and it tasted awful. Heard of people glorifying this ranch just for me to try it and realize exactly why I prefer the blue cheese. read more

I never leave bad reviews, I feel like it's bad juju. That being said, this place is trash. Pros: Nothing. Not one damn thing. Cons: (you got a half hour?) - over an hour wait for 2 orders of wings and a sandwich - soggy sandwich - soggy wings - restaurant is a dump - bathroom looks like an abandoned bathroom in a flop house. Zero stars for food Zero stars for restaurant and will never return to this complete waste of space. read more

They gave me Old n cold burnt fries with dry chicken and over seasoned lemon pepper chicken .. when I tried to get my money refunded they would not pick up or reply on email just terrible customer service and service in general read more

Probably the worst experience I've ever had with wing stop. The carrots were rotten, they gave us all drumsticks and they forgot our dipping sauces. And the restaurant was dirty. Not going back save yourself the trip read more

Wingstop - Rotten carrots - Chicken Wings Near Me - Brockton, Massachusetts

Food isn't bad here. Sometimes it's a 50/50, so really your gambling your money like your at las vegas. if you get some kind of adrenaline in terms of that, then this is your spot! The fries are actually really their top tier item, not their wings. Their fries with ranch (trust me) is actually top notch. Service is slow that's why i always order pick-up or delivery if im even ordering here. I don't wanna waste my time, so adapt to habits ‍. the wings aren't that bad, i'm not really a wing connoisseur so i wouldn't know if they're god tier, but their definitely in the average range. My favorite flavors are mango habanero if i'm feeling for something sweet and spicy, the original hot isn't really spicy to me, just tastes like a load of salt that happens to be spicy. not my fav. looking for more flavors to try so i'll update soon. overall this place seriously isn't that bad, it just has occasional slip ups. they need a carmen from the bear i'm not gonna lie. read more

I've been going to Wingstop for a couple years now and I'll say sometimes it's OK but not all the time they got my sauces mixed up and they gave me this. I was Shocked when I saw this. After I ended up eating it, I got explosive mega diarrhea it was awful read more

Wingstop - Chicken finger - Chicken Wings Near Me - Brockton, Massachusetts

Went there last week with my little one.. we ended up getting 20 boneless wings (mango habenero, garlic parm, lemon pepper, and plain) with a large fry.. the employees were polite and very helpful, the food was delicious and the restaurant was clean.. We will definitely be back again. read more

Tried for the first time . I got a combo meal and ordered ahead of time. It is Saturday night and very busy!!!!!! I have to say that the people working there were showing a lot of teamwork in preparing the orders! It was swamped in there! I tried a combo meal......Garlic Parmesan Chicken Wings were delicious. Got the boneless mild ....tasty however a lot of grease on the container.....fries were good and the veggie sticks were amazing! Not very healthy however if your on the mood for this type of food it will do the trick . read more

Wingstop - Chicken Wings Near Me - Brockton, Massachusetts

Ok finally went. Sandwich and wings were fine service was good. The expert that is my 16 yo son says it is not as good as kfc. I disagree. It was yummy read more

Customer service is terrible! I ordered 45 mins ahead and still have to wait over 30 mins for my food. There was no sense of urgency to attend to my services. I had to ask about my order 3 times, even when i got my food there was no apology. This poorly ran and manage establishment would never see my money again. read more

I've never actually written a Yelp review before. As somebody that worked in kitchens for years, I would do anything not to complain about a restaurant. But this is absolute insanity. As a former cook, I get it. Feathers are normal when you're frying chicken wings. But you can't send them out like this. Food, served the way this restaurant has recently has, is how you end up with a lawsuit. This is how you make people ill. I used to love this spot. Even when it had trash reviews I didn't care. I didn't care when people complained, but these wings ranged from raw to completely inedible. It's sad that this food made me sick. Have some integrity in whatever food you make and know that it's important to care about what you do. read more

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Not bad... I ordered Lemon pepper wings and fries. Got the well done like I asked that was a plus. Food was hot and fresh. A bit too salty for lemon pepper is really my only complaint. Not bad for my first time trying them. read more

Wingstop - Lemon pepper wings - Chicken Wings Near Me - Brockton, Massachusetts

food was fantastic!!!! service was horrible....ambiance was mid. overall be careful when going here..

When I walked in the lady at the front didn't greet me or my family and had what seemed to be an attitude when taking our order.We waited over 25 minutes and still didn't get a complete order.Then she gave us the rest of our orders without boxes.The incompetence at the location is at an all time high. read more

I've been twice ... first time it was great ... food was exactly what I ordered ... second time they screwed up my order ...

Worst Wingstop I've EVER BEEN TOO. No, I take that back. worst RESTAURANT I've ever been too. I got with my little brother. We both order chicken sandwhiches. We go home, I eat mine, he opens his box and has corn on the cob. Not even kidding. So we go back to get his sandwhich, and when we get home, we see that he was given a RAW SANDWHICH. read more

Wingstop - Chicken sandwhich - Chicken Wings Near Me - Brockton, Massachusetts

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this place gave me the wrong order. so mad i got too many wings and i wanted 20 boneless. i made sure the order was right and omg wrong wronv wrong boooo thsi place ass read more

They don't pick up the phone and get your order wrong anyway don't go here it's trash!!

So, if you are really, really hungry and cannot wait to get to any other wings then go here. The quality doesn't match the pricing in any way. Very low standards for staff are clear. Avoid this place. It's a shame to say it because I support Brockton businesses but this place has ten foot pole marks all over it. read more

The drink machine dirty. Food is cold, and service is poor. Bring your own customer service

Walk in and there is no greeting. Girl at the front doesn't greet us or anything.. just stares and seems annoyed. "You guys picking up". We say yes and she says it's not ready. A few minutes later she says, "it's 11:40 who the fuck orders food now. I'm locking the fuckin door"... proceeds to the front door... after comes back and realizes her car is moved to the front that another employee moved, but left her keys in it. She yells to him "you fuckin dumbass, you left my keys in the car" repeatedly. Her and the other employee end up going outside leaving the cook alone. Just unprofessional bunch. Fair warning, go to this Wingstop and be prepared for no greeting, stank attitude, and lots of swearing. read more

First of all they're under staff and secondly the wings were saturated with so much oil I could have added it to my hair as a moisturizer. I think the staff is overwhelmed which speaks for having a poor quality service and product. read more

The food takes too long to get at your table. I would prefer online ordering then this. I would be way quicker.

First off I'd like to say the employees name is SHAKERA. She was so disrespectful and rude. She was not helpful at all, and was giving us a really bad attitude even though we were trying to be respectful towards her. She kept rolling her eyes at us, making faces it was just ridiculous and we weren't being difficult we were asking questions about the menu. I honestly wish we would've walked out and went somewhere else. This is how the interaction went down: She was incredibly rude. When we first walked in she asked, "You here for pick up?" We said no we'd like to place an order, she goes "okay what you want?" On the website, it said this location was sold out of the chicken sandwiches. I asked her just to make sure and she said "I guess we have them," while sighing and sucking her teeth at me. Then I asked to order the "All in Bundle," and she sighed again and rolled her eyes at me. I asked her to do half one flavor of the boneless and half another flavor, she rolled her eyes again and said with an attitude "I don't know how much half is you need to tell me what you want." Then we started asking for the flavors for the tenders, and she snaps at me, "it doesn't come with tenders." And I said "I'm looking at it right here on the menu" and then she put it in. Then when it came to the sauces we asked for cheese, bleu cheese, and ranch for our three options and she snapped yet again, speaking to us as if we were 2 years old: "you can only pick one sauce and you'll get three of those, you have to pay extra if you want other ones." That part doesn't make sense though, seeing as on the website I can choose 3 separate sauces. Now it's time to pay, she just about snatched my card out of my hand, and when she handed it back to me she put it on the table super close to her, expecting me to reach over and grab it. Then had me sign a receipt and slammed it and the pen down on the counter. Overall, poor customer service for no reason at all. read more

Just horrible.... wings where cold and fries where worst double fried to be saved from the trash barrel where they should of been... never again!!! read more

This Wingstop is one of the worst experiences I've ever had with any other wing stop. To start of, we were told a 7 minute wait, 10 minutes later we go back in for them to say 9 more minutes. As we're waiting in the lobby, they ask us to wait out of the store due to covid, understandable. BUT, while we're waiting outside 2 other people walk in and are able to stay in the lobby until the time our food was ready. (Approximately 15 minutes) Soooo.. we're asked to leave but other guest are able to stay for as long as we were in there? Mm.. okay not cool. I would also like to add, during our covid pandemic their mask weren't completely up, and they had no gloves on. Each employee was unprofessional in their own ways. As they were whispering in a some what of a group, & we could hear one of the employees whisper, "does she not get that her food is still not ready?" Mm well that's great customer service. Last but not LEAST, they put wayyy to much seasoning on the fries. I love my lemon pepper fries seasoned well, but when you do it to the point I can even taste the fries, there's a problem. I do not recommend this location as I've had way better food & service at other locations. To add this was a 10pm on a Monday night. Hopefully new employees will be able to change there status. Seems to me other people feel the same! read more

Wingstop - Way to much seasoning. Literally poured carelessly over fries - Chicken Wings Near Me - Brockton, Massachusetts

I was looking forward to my first time at a wing stop, however the lack of cleanliness and customer service was atrocious. Walked in and employees were listening to rap music blasting in the background and when we wanted to order we're mad we interrupted their conversation. Not good customer service. The floor was covered in food, trash, bugs, etc. Employees were seen using their cell phones then touching food with the same gloves. There was no trash can present. No forks, No napkins. Our wings had feathers still on them and they argued that they all look like that. Just absolutely disgusting and disappointing. read more

Worst service I've ever seen, you call Lynn nobody answers you place in order on Uber eats you get a notification saying that they couldn't complete your order because they're out of wings, how the hell is a place called Wingstop out of wings, it's like Dunkin' Donuts being out of coffee and donuts. If you call in and place an order nobody answers so you have to call back a few times until somebody picks up the phone then you're placed on hold for 10 minutes. The food is really good When they actually do their jobs, if this place was consistent and actually had good customer service I could easily give this place a five star, but honestly I would order from a different location. read more

The place on torrey st brockton is horrible.Dont order there. The workers look very dirty. They dont wash their hands Very unfreindly and the chicken was so salty couldnt even eat it. They dont even deserve 1 star read more

These look and taste terrible... I'll just make these at home from now on. Appreciate the effort though. 0lease improve the quality for future customers read more

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i order ranch to not find any and when I asked for some they said do I have extra money to pay for it that's not something u should say to a customer especially when ur a paying customer read more

I went to the Brockton site a couple of weeks ago and had always been a fan of their wings, but my last visit was not pleasant. The wings were extremely small. They also excluded the carrots and celery. For the money that was spent, I will not be returning. read more

This wing stop is the worst out of all the locations. I definitely like the Wing Stop in Randolph. My wings are never ready on time and then today when I called in to place an order the woman who picked up the phone was rude. I did place the order but decided I wasnt going to give that particular Wing Stop any of my money. Poor management I would say. read more

Love the wings here. I like the mild flavor but it should have a more kick to it, just a little. But the wings are meaty and perfectly sized. Consistency is not always 100%, sometimes they can over cook em. But do not get discouraged 2 pit of 10 times they over done. But they are quick to fix the mistakes. So if u get an inconsistent day try it again or get it fixed. Fried corn is great but ask for less seasoning on them. Super good. Best part is you can pick all flats or all drumsticks. read more

Called to place a order and employeee was very rude and hung up on me then spoke to manger tameka who was also rude and said they can't take my order because they short of staff and too busy. Customer service here is no good at all ! read more

Slowest and most unprofessional restaurant ever for subpar food! There is no way it should take 25 mins for 6 chicken wings when there is literally no one else in the restaurant. Terrible. read more

Wings are delicious and cooked nice and crispy. Both times I ordered via the app and wings were ready when I picked them up. Sauces and dry rubs are very tasty. My only "complaint" is that the hotter sauces aren't all that hot. For instance, a rating of 4 out of 5 chili peppers was only mildly to medium hot when they should make you sweat a bit. Haven't tried the hottest yet. Otherwise great wings and def one of the best chain wing places I've had. read more