SLOWWWWWWW! The last two times I have been in there I have had to wait forever for my order. Both times I placed the order online or with the app. I would go pick up the food five minutes after the time they said it would be ready and ended up waiting 15 minutes more for the food. There were also others there to pick up their food that were waiting long as well. Not knocking Wingstop in general, just this location. Poorly managed and incompetent employees. Food is fine. Its fried chicken tossed in sauce. How hard can it be. read more

Called ahead for an order recently and was disappointed. First, there was only one register open and one person working the counter. It took a very long time to just pick up an order I placed over the phone. Second, the wing quality was lacking this time around, they were overcooked and hard. We ate a few from each box and underneath, there were wings that still had many feathers still attached. We ended up throwing the rest away. So disappointing because this location is my go to for when my family wants wings. I might give them another try later on, but this has put me off for a while. read more

Greetings, I just picked up my order at your establishment off of Stetson Hills. I reviewed my order to make sure everything was in the bag. I noticed I didn't get ANY dipping sauce for my chicken tenders so I politely asked for a Ranch. The young girl was going to charge me $1.39 for ONE dipping sauce, which At ANY business dipping sauce comes with the chicken fingers.... I asked for the Manager, Lorena introduced herself and told me that she would not give me a ranch for my chicken tenders unless I ordered a COMBO or paid $1.39 for One sauce... I politely refused and left. The Manager gave me the owners card. I then emailed the owner of this establishment but no response as of yet. My family and I have been a tenured customer for years.. EVEN WHEN YOU MESS UP OUR ORDER. and I can't even get a ranch sauce for my chicken tenders. I can see if I didn't order tenders and just wanted to be greedy and have extra but that wasn't the case. This is bad customer service and I will be blasting this on EVERY SOCIAL MEDIA site as well as yelp.. $1.39 is worth all this????? Really????? read more

I love wing stop BUT they really need to do better with their time management. Every time I come here with a time they tell me it will be done the food isn't ready until like 10 minutes later. It's ridiculous!!! Do better people would rather be there when the food will actually be done not waiting forever after later. So.. if you want to wait forever pleassse come here. Get better with your time estimations it makes for a better customer experience!!!!!!!!! read more

Dear wing stop all I want to you say is that your food is good and I love your corn. It's just that you guys sometimes overcook the lemon pepper and it's crunchy and has little to no chicken in it. read more

What can I say but don't know how to take an order over the phone, girl on the phone had to be new or just slow. Wrong number of wings.. soggy fries. Over 0/10 probably the worse one in town read more

Ordered online, arrived when instructed (an hour after the order) and still ended up waiting about 45 minutes. Multiple people had been waiting to pick up their order for about an hour. Had a customer walk in who apparently knew the manager by name and the manager stated she would "bump" her order up (in front of everyone sitting there). Some poor customer's order had been sitting there for 30 minutes since neither the cashier or manager attempted to call the name when it was placed there. Walk-ins were getting food faster than anyone who ordered online. Place was filthy. Trash on the floor, flies all over the place. Looks like they were doing construction, which is great, however not dirty due to that. Food was luke warm and ok. read more

Honestly impressed. Most wing shops are really good for a little bit, then they seem to lose quality and raise prices. But so far this place is a little gem, the staff is a pleasure to work with and the wings are good. They taste like real fresh chicken, not that soggy squishy shit. read more

Way to mess up our order . We waited 45 minutes for a to go order of 25 wings. My husband picks it up, brings it home and realizes they gave us 9 chicken tenders. We were very disappointed to say the least. I called back and the lady who answered was very friendly, and offered us a free order of the 25 wings for next time. However, some of our chicken tenders seemed under cooked so we couldn't really eat most of them. The fries were not great either. Very disappointed , won't be back. read more

Every single time we order something is either wrong or missing. Tonight it was a missing order of boneless wings. After waiting for 15 mins while on hold, the manager said she can only give us a credit for another visit. At this point, I'm not convinced we will be coming back. #thieves read more

This Wingstop is trash!!! I've given them multiple chances and they never cease to fail me!! I called and was answered by an associate who barely spoke English and after asking to speak with someone who could speak English I was placed on hold for a period of time and then eventually hung up on. I called back, placed my order which was an order of all flats and of course I get there and I have a mix of flats and drums. I expressed to the new associate that assisted me that I had issues in the past with them messing up my order and asked if she could read order back to me, she agreed but still got my order wrong. I also asked for ranch that she wanted to charge me $1.50 for because it's store made. They will not be getting my business again. read more

Right into the trash. Seriously. My wife wasn't cooking and went out to grab some wings for us for dinner. Not a bad thing as I love wings. So I get home and it's waiting for me on the counter. Take the styrofoam packages to my seat and start. My wife grabbed the mango habanero for me and they had an extra bit of BBQ that they tossed in as a bonus Even the bonus can't save this place. First off. Guys. Light on the sauce. Seriously. Leonardo was swimming around looking for Rose in this sauce there was so much of it. We actually asked for light sauce but they don't care Breading. Wow. Like a little chicken with your breading? Come on by. Want to over dose on bread carbohydrates? Have I got boneless wings for you... I tried the parmesan ones my wife had and I seriously could not taste chicken. I looked, there was chicken in there, surrounded by so much bread it was disgusting. Total bites: I had one bbq boneless wing. I had one bite of the mango habanero boneless wing (left the other half) I had one bite of the parmesan garlic (left the other half). That is how bad this food was. This from someone that has no problem savoring haggis and boiled cabbage. I can and do eat pretty much everything... Except wingstop. read more

I called at 7:00 the night before Super Bowl to see if I could still order 100 wings for a party tonight. The gentleman on the phone was very courteous and said "no problem" and patiently took my order over the phone. When I arrived to pick it up busy would be a serious understatement. The shelves were full with large bagged orders, employees were working together at a furious but efficient pace, and I was sure to let them know. So many bad reviews and unhappy customers taking things out on these employees working so hard so that I didn't have to cook dinner tonight. :). Thank you for demonstrating impeccable customer service under very difficult circumstances, please know that you are appreciated! read more

Was extremely disappointed we spent 30 dollars for 2 8pc combos, waited 20 minutes for our food boneless wings were barely warm and couldn't even eat the fries. EXTREMELY SALTY. We will never go back read more

Some of the best wings in Colorado Springs. Be sure to say hi to Gary! read more

Wingstop - Chicken Wings Near Me - Colorado Springs, Colorado

Forgot my sauce. When we called and asked about it, she wanted us to put in ANOTHER order with door dash. Um no, I already paid for 1 delivery fee. You guys are the one who forgot my ranch. Then they take 30 minutes to bring me ranch dressing. I live 1 mile from the restaurant. read more

Love Wingstop? Never go here. As soon as they take your order, you might as well come back in 30-60 minutes. Oh, your order is ready but it just sits there in the kitchen. read more

If I could give a 0 star I definitely would. Customer service is absolutely awful. Staff is rude. Our food was over cooked to the max where our wings were basically like beef jerky and our voodoo fries tasted like dog food. Definitely go to a different Wingstop for a better experience, avoid this location if you can. read more

My husband and I went yesterday to eat there and the food was terrible! The wings were overcooked and nasty! They use to be so good, but I definitely will not be going back to this location! read more

I understand it's very busy with the Super Bowl, but the team you have working doesn't help. Terrible service, communication was a big problem. Not just with me but with other customers inside, food was beyond terrible. Super overcooked and dry, taste and smelt like dog food. Voodoo fries tasted like something in it was past due. Just a disappointment and wouldn't recommend this location read more

Update: ok, so I added a star as the manager (who seems to actually care about his customers) called to apologize. He's going to comp us another order, done right. It's too soon to eat wings again, so once we do take him up on his offer, I will change my rating, if appropriate. ****************************************************************** We asked for light sauce and they were drenched. I'm sorry but a simple request like this, especially when it's given as an option when ordering, should be followed without a problem. read more

I have always liked this place. But recently their service is not good and the food is cold! If you want good wings go somewhere else!

Told 18-20 mins for our simple order (18 boneless wings) and ended up waiting almost 40 mins. Looked like lots of others in the same boat and staff couldn't provide anyone an update. Cost for 18 wings was more expensive than the 15 wings with fries and 2 drinks but they don't post just wing prices so you don't know until you order. Facility itself looks like a mess. Not very clean and paint marks everywhere as if they wanted to paint but couldn't be bothered. After all that, wings were only meh. read more

One of the worst places to get wings from . We have order a group pack ,we waited an hour to get our wings . i finally decided to get up. The girl at the register had told me after I spent $50 on my wings they ran out of BBQ sauce , after the fact that I spent $50. read more

They have some new employees who do not care about quality of food or service. This use to be the best,now sadly will not be returning. Employees checking their phone around the food station, another female employee picking her teeth. The worst. read more

my order was all wrong and when I called back and I wasn't able to get my order delivered and was told that I would get a store credit after I paid for delivery fees and tip....mind you, I order from the actual wing stop site. If I was able to pick it up in the first place, I would have. I spent over $80 for my food that my family won't eat read more

they won't get a second chance with us: the wings are simply awful, starting with the cheapest, bottom shelf wings they can find, and frying the soul out of the poor things. they come out dry and tasteless, but still two bucks a pop. you gotta have good product to make good food, and which they don't, and competent staff, which they don't have either. Their fries are ok-ish, but the choice of sides is, well...there is no choice except carrot sticks. Never again. read more

I previously wrote a rather scathing review after 3 consecutive visits to Wingstop which proved a big fail. Shortly after I received a call from the manager George apologizing and offering to make it right. After a few communicative misses, yesterday I returned to Wingstop and was pleased. The wings were cooked properly and were delicious and the fries were as fries should be, crisp and flavorful. I commend Wingstop and George for doing the right thing and for improving the quality of their food. Thank you George and Wingstop. read more

I ordered a 30 piece today and was quite disappointed with the entire experience. First there was no option to add an extra flavor online, so I had to call in my order. When I asked if I could add an extra flavor I was advised that there was an upcharge for doing so. I agreed to the upcharge and was told that it would be $1.39 total for the extra flavor. Then I was told that there was no delivery option if you did not order online. In this type of environment where covid is increasing in my area you would think that restaurants would want to accommodate their customers; however obviously this place it's not in the business of being customer oriented. After paying my bill and being presented the receipt I noticed that they had charged me for three flavor add-ons, despite the fact that I had only ordered four flavors. When I had inquired about the charges the front staff was unable to explain why I was charged for more flavors than I had. They brought the manager out, who could barely speak English, who graciously tried to explain why I had more charges than I had been told I would have. Turns out when you do the mix and match for each type of wing (bone in verse boneless) you are charged for an extra flavor even though the flavor is the exact same on each type of wing. Needless to say I will not be going back to this restaurant ever again nor do I recommend it to anybody. The fact that the customer service is poor and the nickel and dime you suggest that this company does not care about their customer base in the least. If I could give a zero-star review I would. Overall perception: poor staff training, poor communication skills, poor pricing, and subpar food. read more

Good wings, good variety and flavors, wait time a little too long and prices are little high. Wish there is a way to get rid the grease at the bottom of each order before serving to the customer. Other than that it's good. read more

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BDubs is very lucky that Wing Stop keeps their spots small because they have the best wings hands down! If you want hot and fresh wings then this is it. If your looking for s sports bar with sports bar wings then go to bdubs. The fries here also never disappoint. Keep it up! Well that was my last review since "new management " or something happened. This place is NOT the same and has lost its touch. read more

Don't waste your time or your hard earned dollar at this Wingstop. Since this location has been under new ownership it's gone to crap. Last four orders were horrible. NO seasoning on fries, even if you ask for extra, I've literally begged every time for seasoning only to get them without anything....wings are the size of a small cornish hen leg and so dry that you can't get enough dressing on them to go down your throat. Don't bother calling to complain, it will get you no where other than more frustrated. So done with this Wingstop location!!!! read more

Coming here was a mistake I'll only make once. We decided to give this place a shot on Sunday night. I was planning on making wings, but I just couldn't after the Broncos/Seahawks upset. So, we thought we'd give this a try based on the reviews but man did I have a different experience than most of these reviewers -- don't know if things have changed here or if we have different standards. But I don't normally give 1-star reviews, so I'll elaborate. FOOD: Just because I make my own wings at home does not make me a wing snob. All it takes is a good sauce, crispy skin and juicy meat. I have gone to BDubs and really enjoy their dry rub. And I've had them from other establishments -- to-go and dine in. We ordered the bone-in Honey BBQ, Original Hot and Louisiana Dry Rub with a side of cheese sauce (to go with homemade pretzels we had at home) and blu cheese (for veggies we had at home and the wings). The cut of the wings had a good amount of meat. So, I can appreciate that. But everything else was mediocre to disgusting. They also weren't packaged well for to-go. I only live 5 minutes (2.3 miles) away, and my husband literally inhaled what he did eat of the wings because he said they were "just warm" when I got home and getting colder by the minute -- and I was there waiting for the order so it wasn't like they were sitting around. Original Hot: These hardly got eaten. I had one, but it was too greasy for me to eat any more of. My husband only had a few before the grease in the sauce, the dryness of the meat and the soggyness/fattiness of the skin just were too much. There was so much grease from these that when I pulled the box out of the bag in the car to check my order, the grease spilled out of the container and all over my car (which is now stained -- however, I wouldn't detract that from how they taste if they were good). Louisiana Dry Rub: The spices are great but were offset by the fact that 60 percent of them were covered in grease and sauce from the Original Hot. They were put not just in the same to-go box as the Original Hot sauced ones but under them, too -- making them soggy and greasy. The ones that weren't effected had a pretty crispy skin though and were by far the best thing in the bag. Honey BBQ: I didn't have any of these, but my husband ate them. The sauce on these is THICK -- almost like a molasses consistency. It was just too much for me to even attempt. And he complained about them being really dried out. Dips: The cheese was good for dipping pretzels in. I think they use it on their fries. It's not real cheese though, which I wasn't expecting anyways. And can't vouch for the blu cheese because they gave me ranch (which I don't like). [And for the record -- unless you let your wings sit and marinate in a sauce, spices or brine (which is pretty much worthless because there's so little meat -- I've researched it and tried it) you can't give them more flavor.] SERVICE: I ordered our meal online. Easy ordering. Everyone there was really friendly even though they were slammed. However, they gave me ranch instead of blu cheese -- $5 worth of ranch. And there's the catastrophe of the packing -- which I feel was a common sense kind of thing. It took 20 minutes from the time I ordered until it was ready. But it was Sunday night during football season. Totally reasonable. LOCATION: Everything seemed really clean. Decor is cute. Love the plane theme. There are a few tables and two televisions if you're going to eat there. PRICE: $25 for 30 bone-in. Normally, I'd say great price. But considering we didn't even eat half the wings and won't be reheating them for leftovers, meh. And you can either get a regular size dip for .99 cents (which isn't enough for a dozen wings) or a large for $5 (which is way too much). I was willing to pay it though and figured I'd use it on salads -- unfortunately, I didn't even get what I ordered. $5 is too much to pay for anything I don't eat. OVERALL: It is possible that the problems I had could be attributed to the fact I was a to-go order. However, I haven't had these problems with other places I've ordered wings to-go at. But it's possible that was a contributing factor to my bad experience. I will not ever be ordering wings from them to-go again though. If you do, I would recommend telling them to put each flavor in its own box and open all your containers in the shop to make sure everything is correct. read more

Their wings have an acceptable amount of meat on them. Their sauces are flavorful and satisfying. My favorites are the original hot and garlic parmesan. Everyone rants and raves about their fries. They are nothing to write home about. 5 Guys has better fries. This store also serves beer if you choose to dine-in. If you want to pack on even more calories, you can waddle your way to the Baskin Robbins next door after your meal here. Now to the bad. Nothing against this location, since they adhere to franchise standards. The wings are reasonably priced and cooked well. If you want to order anything else, like chicken strips for the kids, the order will break your wallet. Extremely overpriced for what you get. The workers there are friendly and they have never messed up my phone-in order. I give 3 stars since the only thing that I like here is their wings. Sides and other options are nothing special. Still, I plan on eating more of their wings whenever I get a craving. read more

I don't even know where to start with this place. First order they forget the sauce told me 20 minutes and after I get there it's an additional 20 minutes, second order they made it bone in instead of boneless and shorted me sauce also waiting additional time to the time they had told me. Third time I watched as multiple employees were touching the wings and fries with their BARE HANDS!!! And that was it for me. Asked for a refund, left and will never go back!! read more

Very average wings served up by very friendly help. We stopped in yesterday before the Superbowl rush for the wings and fries that my husband was craving. We settled on the 15 wing combo, which included homemade fries and two drinks for 15.99$. We choose the BBQ and Cajun wings (cooked well-done please!) and the blue cheese and honey mustard sauce. The 2-choices per wings/sauces were standard, and for $.50 more you can sub-divide the wings into more choices. The wings were served rather quickly (faster than the 17 minutes we were repeatedly promised). The BBQ wings were tasty, with the right amount of tangy, spice (but not spicy) and brown sugar sweetness. The wings had an average amount of meat on them, and the skin was done nice and crispy. Frankly, I'd recommend always ordering crispy wings, as the sauce really softens up the skin. The cajun sauce was not my favorite. I won't say they weren't good, its just that they weren't my thing. Our fries were served piping hot, which gets Wingstop big bonus points, but they were sooooo salty that we had to return them. We just couldn't eat them. To their credit, the staff easily agreed to exchange them for fresh fries. The service (for a counter service joint!) was by far the best thing about the place. IMO, there are better wings in CoS and Wingstop is just an average place, but I could see how Wingstop could make it on someone's usual rotation if they lived in the area. read more

We chose to come to wing stop today craving buffalo wings and saw that they had 60 cent boneless wings. That's an awesome deal and hopefully that never goes away! I wish they had a wider selection of sauces, like Buffalo Wild Wings does. But their mild sauce is the perfect amount of spice. The wings could have been a little more coated with sauce though. They were a good size and the chicken was juicy. As for the restaurant, it was very small. Like, reeeeally small. So pick up/ to go is definitely the way to go. I would choose BWW over this place though. Wing stop was just closer today. read more

These are the best wings ever!! I live an hour drive away and haven't found any in Denver that taste nearly as good. When I'm in Colorado Springs, I try to stop here. These wings are moist, fresh, and flavorful. I always order the boneless. My kids love the fries. You can eat there, or just order food to go. Today, it took 9 minutes to prepare my order, so it's not a long wait. Today, the servers were really nice and even gave my children tiny toys (wooden airplanes) to assemble and take home. read more

Go-to wing place that has excellent Louisiana Rub and Hot wings. Service is very spotty. I order afetr I land at DIA on my way home to pick-up and I'm never really sure what I have gotten until I get home and open it up and eat. read more

So dude thinks it's cool to come from the table where he was eating, to behind the counter to receive my payment and NOT wash his hands? Then get an attitude after I mention it to him as he attempts to bag my order? (He wasn't making it). Y'all need to teach y'all employees food safety and handling. It is inexcusable. read more