The manager named Moises is the GOAT My order was made in less than 6 minutes fastest time I have ever received an order read more

ordered online as usual to avoid waiting and to make pickup easier for everyone. When I arrived, I checked the order and realized it was incorrect. I was then told that all the wings had been combined together because they "didn't have time" to separate them. That made no sense since the order was placed online and organized for each individual person. When I politely asked if the wings could be separated correctly, the manager responded rudely and kept insisting that the entire order was there. I explained that I simply wanted the wings separated the way they were ordered. The manager then went to the back, separated them in front of me with an attitude, and repeatedly said, "All the wings are there," in a rude manner. The issue was never about missing food -- it was about the poor customer service, lack of organization, and unprofessional attitude. Unfortunately, after this experience, I will not be returning to this location again. read more

Had a huge order to feed guests, super disappointed in the quality of the wings & fries. Wings were cold, lacked flavor and were dry. Fries were cold and unedible. The cost of our order was a waste. read more

I just ordered the 20 wings Super Bowl deal combo and they made my boneless wings so fire. Each flavor was well coded and extra seasoning was appreciated. As soon as I walked in my order was ready. Xoxo read more

Costumer service is amazing Karena took my order she was accommodating going above and beyond with her service. Very sweet and on top of everything. The food was fresh restaurant was cleaned. read more

Wingstop - Chicken Wings Near Me - Grand Terrace, California

Everyone was so nice and accommodating, great customer service from everyone that worked tonight, 9/20/25.This wingstop was very clean. The wings were delicious, we had lemon pepper and hickory BBQ, with and without bone. Plenty of parking. read more

Disappointed in my meal is an understatement. The fries were dry, and the garlic parmesan and lemon pepper wings tasted greasy and reheated. I tried to eat a couple of them since I hadn't eaten all day, but I ended up with food poisoning--most likely from the ranch. The only decent part of my order was the Sprite that came with my combo. This is actually my second bad experience with this particular Wingstop, and unfortunately, it will be my last. I've definitely learned my lesson and won't be returning. read more

They are usually good, I guess things change , the last two times they gave us all drums and 2 flats out of 20 wings. And also I have to mention I look forward to the seasoned fries but they also forgot to season the fries last time. Please don't lose your guys touch! Thank you for reading read more

New flavor Smokey chipotle on the sandwich is so gas with the voodoo fries for 10 BUCKS CMON NOW read more

Wingstop - Chicken Sandwich Combo - Chicken Wings Near Me - Grand Terrace, California

We love us some wings and have been regulars here since they opened! Always cooked right and fries seasoned nicely, never a complaint. Special shoutout to the amazing staff, always polite, professional and friendly especially Karena who's wonderful attitude made our day! read more

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this is starting to become such a run down wingstop. the employees usually have an attitude, for the most part we wait an extra 10 minutes before going to pick up our order but today was the worst experience. so many people were waiting on their orders , cups were being left behind because the workers weren't providing refunds on orders that were combos and came with a drink even tho their soda machine was down. I'm paying for a drink I can't even get because of their machine. hope they can turn this place around read more

I got charged for food I never received nor was it ever made!!!! The manager was rude and didn't even want to help. Beware when placing online orders. read more

Came here wit my boii a couple days ago and the front desk lady(didn't get her name) and Caesar were amazing. Great costumer service and the food was above standard read more

Wings are always hot ,usually always fast although Friday nights they are usually really packed and can take a while to get your order. read more

Wingstop - The front area - Chicken Wings Near Me - Grand Terrace, California

Amazing customer service. Karena was our cashier, she had a great attitude and answered our questions. She definitely knows what she's doing. Although it was packed she still went above and beyond to welcome us and acknowledge our presBest wingstop I've had. read more

Wingstop - Chicken Wings Near Me - Grand Terrace, California

Karena and Gabby are the most welcoming, friendly and skilled service professionals. Only ever visited this location...are all Wing Stops this great? The staff are amazing, the food is always hot, crispy, fresh and delicious. No doubt, the BEST hand made chicken in the area. How many restaurants to you visit where they remember your name, order and treat you like your the most VIP customer ever? Really a great experience every time I visit. A+++ read more

The workers are rude asf even when I try to be as nice and understanding as possible. I get working fast food is hard I genuinely do but like I'm not forcing you to work there. They got attitude up the ass no matter the situation. read more

Great service and fast!! Workers where very nice and friendly Food was just how I ordered it! Clean and plenty room to sit down with the family! :) read more

Tried for the first time. Im waiting on my order but so far... not a good start. They dont take 100s, which I can understand, but they are out of ice. I could even forgive the ice but they didnt inform me until after I purchased my cup. So now im sipping on warm lemonade. Got our order home and received 0 Ranch dressings. This is the worst WingStop. Do yourself a favor and avoid this location at all costs. read more

Wingstop please educate and train your employee. This employee is harassment me. Look at her answer after I posted review in Super Bowl. If she want to work in food service industry, she should has this kind of attitude. I hope Wingstop corporation will see this post. You can ask Gabrielle S who answer my review. I hope no customer has to go through with this experience. read more

Wingstop - Comment - Chicken Wings Near Me - Grand Terrace, California

Just horrible!!! Ordered online came in to pick up my order just to be told they never received my order. I showed them my confirmation and all they could say was sometimes it doesn't print out. I already paid 70.00 and now I have to wait 18 mins. I understand things happen but this is not the first time I have had a bad experience with this place. But trust me it will be the last time we get anything from here. If you are okay with waiting forever for your food, this is the place for you! I was not the only unhappy customer that day. read more

Despite the other reviews I went twice in a row and the customer service was IMMACULATE. First time bit of a wait for the food but it was fresh. Fries could've been better. Second time I called in and it was ready as soon as I got there STILL FRESH! Fries on point this time. But each the customer service was A1 Definitely plan on returning! Oh and to the person who left the review on the African American female, if that's the same person I encountered on my first visit. She is NOTHING like how you depicted her. She was sweet as pie And went above and beyond to make my fast food experience easy. read more

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I ordered a large order on 4th of July and I made an error by ordering boneless instead of classic. I called in and spoke to DIANA. She was really sweet by refunding the order and making a new classic wings for my family and myself. Thank you DIANA for the great customer service. They should give you a raise! We will be coming back read more

Ordered some boneless wings . Gabby helped me decide which flavor and recommended the combo . Wings were fire. Store was clean and welcoming. Got my wings in about 10 mins they're on it . read more

Wingstop - Boneless combo - Chicken Wings Near Me - Grand Terrace, California

This location is it! They got the memo about customer service, getting orders correct & cooking the food right. I will pass one other location (in any direction) to come to this one, where I know they will get my order right and be polite. Other WingStops are notorious for getting everything wrong, so pass those and come to this Grand Terrace location for your meal;) read more

The food was great, Kimberly has great customer service definitely needs a raise, y'all don't deserve her fr, she got it down and makes the place light up making the ambiance amazing. read more

Leaving 5 stars for excellent customer service and Karena prioritizing the customer experience.

Ordered for pickup: - asked for extra crispy fries, but they were soggy - all of my wings had barely any sauce/seasoning overall super disappointing read more

This is wing stops new location and I gotta say, I am impressed. The staff was extremely helpful, friendly and welcoming. (Kayla and the manager guy) We will definitely be back to this location again. And will recommend to others! P.s the boneless wings are huge, and THE RANCH IS TO DIE FOR!! -see photo for proof- (Not recommended if you're lactose intolerant though, I can tell you by personal experience ) 10/10 Awesome Location read more

Wingstop - Chicken Wings Near Me - Grand Terrace, California

food was ok but they are extremely slow food took about 20 min to receive. might have to consider coming back. read more

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The service was great. Everything was fresh and tasted amazing !!!! This is by far the best wing stop I've ever been to, know questions asked. read more

If the pickup time says 5:30 the wings should be done at 5:30. they hadn't even started our order when we got here on time we waited over 20 minutes. read more

Just ok fries way too salty Wings ok but over priced don't think I will be ordering again read more

Wow there's definitely a reason why my wife and I always go to this specific Wingstop instead of the one near us. The customer service here is immaculate and I've been to plenty of wingstops. Other wingstops always mess up our orders, give us cold food or rude service. Karena specifically gave us exceptional service; she's been the best host in all the times I've ordered at the counter. She was very attentive and gave us options we had never heard of before. We'll be back for sure, thank you Karena! read more

Stopped for lunch Cece and Karena both helped us. The service was excellent and the food was cooked to perfection. Thank you for the great experience! read more

I want to shout out Karena and sly for being super helpful and giving us some new recommendations to try new things.

Ordered food, came home, and then they forgot my fries. All good mistakes happen. I called and went back to get my order. Assured the wingstop team that it was no issue and I do not mind waiting while they fix the mistake. I got my fries and asked for one ranch to set things straight. My dude told me, "You're lucky I made the food." Understood exactly what he said and wished him a good day. Don't be nice to them, stand on business because they aren't professional at all. read more

Food was delish and hot when I picked it up. Karina and Omar made sure my correct order was in the bag. Super friendly too. Would order again from this location. Ranch is amazing also. read more

Karena was amazing and so sweet! She really made sure to take her time with our order to get it right. Amazing service and very clean restaurant read more

This was my friend's first time having Wingstop and Karena was so helpful, patient and knowledgeable. The level of professionalism was unmatched. read more