In truth, I'd give this a 4.5 if half pints were possible. I've been to this location a handful of times, and all other experiences were maybe 3.5, as the service was pretty basic. It's hard to flop on the food from one location to the next, but I've had a few instances where ordering over the phone was interesting to say the least. The gaps between what was said and what' was input as my order are quite comical. Tonight though, there is a young lady who made the service experience refreshing. She wasn't transactional or short with me, she was pleasant and engaged. I told her that she was very wonderful human to have encountered tonight, especially considering that it's just after 11pm. My only wish, for the interaction this evening, is that she would've told me her name when I gave her mine for the order, so that I could properly boast about her here. Either way, if I were the manager, I'd back track the schedule to see who was on register, and make sure I'm giving her the maximum hours within her position and availability, because she's a great addition for your location. For reference, she wears glasses, and gives off big sister vibes. read more

I always have a great experience at this location! The staff is very friendly. They're always on top of things. I went during Super Bowl time and they were cranking out everyone's orders. They recently added a screen that shows everyone's orders that are in progress. We usually go for their 70 cent wings. It's such a great deal and has a good amount of protein! I've never eaten at the restaurant but they have a ton of indoor seating. read more

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The guy , Kevin was great, so nice and helpful. He was very patient and smiled the whole time making it a great experience

Nothing really against this specific location but I don't get how Wingstop has so many locations. It was my first time trying wingstop. We got the chicken tenders combo which comes with 3-4 tenders, fries and a drink. I got the Cajun seasoning. The tenders were not crispy at all and there was very little cajun spice. It was mostly just buffalo sauce flavor. The fries had good potato flavor but they were also a little sweet? So off-putting. I've never had sweet fries and I did not enjoy it. read more

Wingstop - Tender combo with Cajun sauce - Chicken Wings Near Me - La Mesa, California

By far one of the most wing places I've ever tried. I headed to this spot to binge after a hefty construction day. Everything is so salty and soggy! I tried three flavors of traditional wings which might've been a mistake in hindsight considering all Wingstop is known for are their boneless wings. The Cajun and hot honey were practically inedible. They both had very similar spice blends and were ridiculously salty yet flavorless. Mango habanero was semi decent and had a mostly sweet and spicy kick to it. The fries were flavorless and soggy. This location was an absolutle letdown. Overly salty food that couldn't even be saved by the ranch. Definitely would not recommend this spot. read more

Wingstop - Mango habanero, hot honey, Cajun - Chicken Wings Near Me - La Mesa, California

Easy parking, inside and outside seating, fast service, good food and value, ambiance so-so, 10 lemon pepper classic wings combo with cheese instead of ranch with a regular fry and fountain drink fanta zero cherry or grape under $20 two tv's. read more

The food the customer service are 10/10 staff great as well. Wait time not long at all

Great customer service from Ms Cristina at this particular location!!! I Swear She Made My Friday!!!! Please acknowledge her once you see this to the general managers, supervisors on staff, & coworkers!!! read more

Wingstop - 10 OF MY 20 HOT HONEY RUB PIECES - Chicken Wings Near Me - La Mesa, California

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I empathize with the team members during these busy times, especially with promotions like T-Mobile Tuesday, which can be challenging. However, my experience today was disappointing due to the lack of friendliness from the team. I placed my order at 6:17 PM and didn't receive the correct and complete order until 7:36 PM. Around 6:50 PM, I politely asked the front cashier if my order was being worked on, but both he and another team member (a lady with facial piercings) ignored me. After scolding her colleague, she rushed me off and told me they were working on my order. My order was finally called at 7:27 PM, but I was still waiting at the pickup window for an additional three minutes. When I asked for an extra ranch, the team member told me it was already included. I requested another, given the long wait and poor customer service, and was met with a scowl before it was added to my bag. Whole time, once I got to my car, I realized I hadn't received my beverage! So I had to go back to the store and wait another 3 minutes to get it. In addition to the service issues, the overall ambiance was tense and disorganized. People were waiting around aimlessly for their names to be called, and it was hard for others to place orders in-person. I also noticed that some individuals who ordered in person received their orders sooner than those who ordered online (like myself), which seemed a bit unfair. That being said, I ordered the Three Garlic Parmesan Tenders Combo, which was delicious and fresh. It was very well prepared, and you can't take away from that experience--it was the only highlight of my visit. The team did their big one in preparing the food, but the service and organization needed significant improvement, no shade. I understand it's a busy time, but the lack of customer service and attention to detail was frustrating. Please improve your service. read more

Ordered a 10 piece online and got nothing but drumsticks. Not a single wing. Come on. Jfc. read more

Wingstop - All drumsticks? Really? Jfc. - Chicken Wings Near Me - La Mesa, California

I had placed an order online and came by to pick it up within the window that was given on my confirmation email (roughly twenty minutes after I had placed it). It was not ready when I came in, and I had to wait an additional ten minutes. The staff was apologetic and made sure my order was packed nicely once it was finished. Unfortunately the quality of the food was subpar. The wings were on the cold side, I didn't receive one of the flavors that I had specified, and there wasn't the correct amount of ranches that I had ordered. I had unfortunately discovered the mistakes once I had gotten home. I appreciate the staff's urgency to make my order, but I hope that there will be better attention to detail next time. read more

I just had to give the Lake Murray location a SHOUT OUT!!!!!!!! I live closest to the El Cajon (Jamacha Rd) location and the Rancho San Diego (Avacado) location, BUT I come to the LM location because it always hits like Wingstop should! I'm currently going through chemotherapy and I always crave ramen and wings when I can eat food again. Today's pick up is/was gooooood (I've only had 3 wings so far and I'm just so happy). So I just had to give a shout out to say thank you so much for this delicious meal! P.S. Only advice I have is to wipe down the soda machine. Other than that all was amazing. From the moment I was greeted to the moment they said have a nice day. read more

My wife came here to order and mentioned the customer service was rude and unprofessional conduct with customer interaction.

The new Spanish chick is cute but she forgot my little sister's order and I paid for it. I know I should've checked but I thought it was easy enough to remember. Gave my wings to my sister and it sucks because I wanted wings :( It is not rocket science. It is simply just wings. read more

They say they will contact you but it never happens. Poor leadership reflects on the customer service from the employees.

Wingstop... why is everything so soggy? I ordered their classic 30 piece crew pack which came with three flavors, large fries, veggies sticks and three dips for pick-up. Out of their 12 flavors, I chose Hawaiian, original hot and mild. For the dips, I selected ranch. The estimated wait time was completely off and I had to wait an extra 20 minutes. =FOOD= Wings came lukewarm with soggy skin. *Fries: limp and unseasoned. Didn't taste fried. Please add salt. Came in a small plastic tray. *Ranch: average. *Veggie Sticks: small portion of carrots and celery for 30 wings. They were crunchy and fresh though. *Hot: not spicy. Could have used some more kick since it resembled buffalo sauce. Still the best of the three. *Mild: barely coated in sauce. Oily with remnants of buffalo sauce. I can't tell if the base sauce itself was lacking in flavor or it was so poorly made that not enough sauce made it onto the wing. Probably both. *Hawaiian: was going for a tangy Asian inspired profile but came out as a one note sweet sauce. The combos themselves aren't very impressive considering the sides were small and poorly executed. The 30 piece combo was recommended for 4-5 people but it would be comical to see everyone eat one veggie stick and four fries. Not the best of deals nor wings, will Wing-stop going here. read more

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Clean establishment from most Wingstop I've been to. Great customer service from all employees. Cristina took our orders and was very pleasant and thorough. Would definitely come back to this location again. Well done team keeping this place looking immaculate. read more

Boiled and soggy food. Tasteless I don't know why they bother. I bought this for myself and friends. I was embarrassed to serve it

I'm so happy I have a wingstop close by to my house!! Always stopping here when I can't decide what I want to have for dinner. This location is in small business lot and parking can sometimes be tight but usually I'm able to get a spot. It seems like they use this location for training because whenever I go there are usually 8+ employees there and it's a big wave of greetings into the store. They're so friendly and very attentive to everyone that walks in. I prefer to order in the app and pick up - it's way easier and they're always ready when they say they are! They're also next to a vons and 7-11 if you needed to get groceries and pick up dinner or grab a drink to pair with the meal read more

Wingstop - Bbq and Louisiana rub - Chicken Wings Near Me - La Mesa, California

I stopped in for a to go order of Chicken Tenders and some hot rolls. The rolls were an additional price. I don't understand why they don't include the rolls with the tenders as most place do. Well, they offer bread sticks. As for the chicken tenders, I went with the Louisiana Rub which was very tasty. They tenders were tender and had a good crispy exterior. I was not a fan of the rolls. They would of been better if they thoroughly warmed them up. They were half warmed up. They buttered the tops and the butter did not even melt well enough. Both the carrot and celery sticks were fresh. Service was good. The young lady at the counter had a good sense of humor. Very good tenders. read more

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We are happy to have a bit more variety within walking distance. We have been twice already and while they still seem to be working out the kinks, they are overall what you'd expect. I like the lemon pepper flavor, and we have also tried the habanero, original, Cajun dry rub, and Korean. Also the ranch and honey mustard dips, which were both quite tasty. The first time the fries were absolutely awful: soggy limp and dense. I'm also not a fan of the default seasoning which is slightly sweet. The next time we got them well done and they were good. Much better! Turns out you can get them with any of the powdered flavors instead so that's nice. The first time the chicken was tender and juicy, but then second time they were a bit more dry and a bit rubbery. Also, the second time mine were sitting in a pool of oil (butter?). The first time we went we got two combos and the bill ended up close to $40. Second time we got a combo and added on wings (plus 5 boneless wings with a coupon from the last visit) and it was less than $20 and was plenty of food. So we're still figuring this place out. We like it ok but are waiting to see if they get more consistent. read more

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I ordered 3 wing combos, all the chicken was undercooked and fleshy...The sodas were watered down, and the fries were bad. I'm not sure what's going on, but all the food and the drinks were bad! And the sauce was watered down! read more

I door-dashed Wingstop recently from this location and loved my experience! The wings are always delicious and the ranch tasted even better. Service was great as well with the driver and time management. read more

Wingstop - Chicken Wings Near Me - La Mesa, California

Terrible food portions. Boneless wings the size of my pinky. Was told by the manager that it was extra and I should be grateful as if they aren't just basically fried dough read more

Wingstop - Size of my boneless wings - Chicken Wings Near Me - La Mesa, California

So we ordered my food at 7:05, got groceries to make time while they make the food. We showed up at 7:50 to pick it up expecting it to be ready and experienced 25 additional minutes of bad customer service waiting for the food. Two walk-ins showed up, ordered food, got it and left before I ever got my order. Finally got my order at 8:15 and left without so much as an apology for the ridiculous wait time of 1 hour and 10min. Food was not good enough to risk coming back. read more

Probably the worst fast food I've eaten in ages. There is nothing to recommend this joint. It's the red headed step child knock off of BW3 and it's awful. I ordered in person (probably my first mistake) and waited 20 minutes as the delivery orders flowed out by the dozen. We had a 10 piece combo of wings. The fries were inedible almost burnt yet soggy ( not even my dogs were interested). The chicken across the board was dry and tasteless. If you are near a hooters...go there...if not do BW3...if neither is an option try the Mexican joint next door...no idea if that's any good...but it can't be worse than this mess. You have been warned. read more

Wingstop - Chicken wings and fries - Chicken Wings Near Me - La Mesa, California

Glad to finally have some decent wings within walking distance of where I live. Been here twice already, ordered and paid online and everything was hot and ready within 15 minutes. Wings were appropriately doused in sauce and fries were well done. The people behind the counter were friendly and courteous when walking into pick up my order. Hopefully they stay consistent with their service and food quality. read more

Door Dashed wings and they all came dry as f***. The mild didn't even look like they were sauced, tasted like plain wings....nasty Tried to call and they don't answer the phone. I ended up throwing them away. I'll never order from here again. read more

Wingstop - Supposed to be mild wings....no sauce at all. - Chicken Wings Near Me - La Mesa, California

Visited this new location over the weekend. Staff was nice and ordering was pretty easy. Once you place your order they make you wait outside until your order is ready. I would suggest ordering ahead of time, to reduce your wait time. I got the 8 piece boneless meal ( Bbq and the mango habanero). Not bad at all, when your looking for wings and fries. read more

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Wanted wingstop because we haven't had in a while and was very disappointed with the high price and small food portions. My husband asked for extra wet and they barely put any sauce on top of the small portion size. Definitely a waste of money . If I could get my money back I would. read more

Do not go here. They have the absolute worst food imaginable. Food was ice cold, one was raw and the other was overcooked. The fries were so salty they were inedible. I asked for a refund which they are still not giving me. Save yourself money and stay away from this place. read more

I came in for the the first time at this wingstop. I came in for a large order of wings. I asked for blue cheese dip to go with my large order of wings, and received one sauce for 40 wings. When I asked for another sauce, I was told I would have to be charged $3.40 for the sauce. It's just ridiculous when you order a large order of wings they give you one small sauce and proceed to charge you when you ask for extra. I've never had a problem at any other wingstop getting extra sauce for such a large order of wings. read more

My family out of state loves this place. They are always talking about how amazing it is. Unfortunately for me, all of the ones near us are trash. The sauces are the only reason I've tried this place more than once. The wings are always soggy. The fries are soggy. Today they even gave me raw chicken. I'm honestly not even mad, I'm just so incredibly disappointed. read more

Wingstop - Raw Chicken - Chicken Wings Near Me - La Mesa, California

Ordered ahead to skip waiting in line. The wings were great and always pretty reliable at this location. Very chill spot with good service.

This is purely on customer service, because I am waiting for my food while doing this. These people have great customer service while putting in work. I really wish they had a tip jar or something. Hope the food is at least half as good as the customer service. If not I'll update from le john. read more

I called in my order on the phone after work so I am stop by and get diner for my whole family. I get to wingstop about 20 mins. After I placed the orde I pay and they still made me wait another 15 mins to get my food. 35 mins. Later the food comes out and I tell them it took way to long. And how can they make it right because they had told me it was a 18 mins. To 20 mins. Wait and they were 15 mins late There response was sorry, we apologize. Like an apology is going to feed my family. If you live in la Mesa. Just drive to El Cajon or lemon grove. read more

Placed an order to go - 10 piece classic lemon pepper with corn & ordered a large ranch....i got all the way home and discovered what I got was boneless wings BBQ & hot honey? I have never been to this location - so disappointed I love my lemon pepper wings read more

The WORSE service I have ever experienced at a fast food restaurant. We were the only people in the restaurant and after 25 minutes still never got our food. I asked after 15 minutes but the guy at the counter could care less. I asked for a refund after 25 minutes and had to wait 10 more minutes for a second customer to come out of the bathroom and finish his transaction. They charged me for the soda I poured - and screwed up the refund. Avoid them unless you have lots of time. read more

Never again Ordered a 16 pc w/ a side of fries. Took an hour, only got 13 wings and my Louisiana dry rub wings were naked w/ no seasoning. Also the woman behind the counter was very rude. When I asked the status of my order she said they have more than just my order back there to work on. I understand that it gets busy and I am a considerate person. But when it's 40 minutes late for an online order. Add to that poor customer service, not getting what you paid for and the order is wrong. COMPLETELY UNACCEPTABLE!!! This is not the first time either. I guess it's my fault for going back. read more

I've gone ro this location twice, everytime I get my order, the fries are cold, the 2nd time I called the store and the person was rude and said they couldn't do anything about it. Today I get an e-mail saying I ordered from that store. I called 3 times and got hung up on, I explained that I have been calling to speak to a manager and they hung up again. I will not be going to this location, I Don't recommend this Wingstop at all!!! I would give it 0 stars! read more