I placed an order today at 2:15pm My estimate order delivery was going to be between 33 to 44 minutes Ok hour and 20 minutes went by and was thinking where's my food waited a little bit more and still no food. I decided to call Wingstop and asked about my order. Manager came on the phone and told me that something has happened with the Uber driver a.k.a. delivery driver. That is gonna take a little bit more and they're gonna send another delivery driver out with my food. So another hour went by and still no food called again as to talk to the manager waited another 20 minutes on hold and still no manager came on the phone to talk to me. Tell me that they just got a hold of another delivery driver to send my food out. just know that my food still hasn't been sent out yet and it's already 5:49 this place is a joke run by nothing but kids that don't know nothing about service even the manager this place needs to get new management fast and associates read more

Sagelynn was so friendly and very helpful as this was my first time ever trying a wing stop. I asked her what were her favorite sauces and she stated that she has dietary restrictions so she doesn't eat there as much as she'd like to. She did go over the most popular though. She showed me portion sizes and I wanted wet hot honey and before she bagged my food, she showed me them and educated me on their rub and hot honey. The restaurant was clean, smelled delicious and the music was feel good (Jackson 5). Once my food came up, she told me where everything was placed in the bag. Amazing service!!! My only complaint would be not only cold but old fries. I won't hold it against them though. The wings were nice and fresh. This is a total sidebar but a gentleman came in for an interview and she was so kind and courteous with him also. Placed him at a table and gave him a cup for a beverage then thanked him for his patience. I'm so impressed! Bravo Wingstoo read more

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For some reason, this place never lives up to the brand. The staff are usually teenagers with very little experience and no customer skills. Service is slow and almost always with mistakes. Checking your order before leaving is a necessity here. The wings are priced on the high side and are just OK. Nothing special about them at all. The sauces are average and usually not as spicy as advertised. The place is usually clean and smells good. Overall, not a top spot, but if you need wings, stop by, but with realistic expectations. read more

1. Location, Parking & Seating Wingstop is located in a convenient spot on John Wayne Parkway. Parking is usually fine, with enough spaces available nearby. Inside, the restaurant is fairly clean, though seating is limited -- I would think not that many people typically dine in at this type of location, so it's usually sufficient. 2. Service Experience The staff does greet you when you arrive, whether for pickup or ordering in person, which is appreciated. The main issue here is order accuracy. In my experience, about 99% of the time something is wrong when I order -- whether by phone, online, or in person. I usually request well-done chicken (fried longer), and normally they'll drop it for an extra 5 minutes when asked. This last visit, I called ahead after ordering online to confirm my garlic parmesan chicken would be fried longer. They told me it was "just going down now," so I expected it to be correct. Unfortunately, when my fiancé picked up the order, they had given me boneless chicken instead of the bone-in chicken I ordered. The rest of the order was correct, but the mistake was frustrating. 3. Packaging & Food Handling Issues The first order we picked up was also poorly packaged. The takeout bag was extremely greasy, almost as if a ladle of chicken grease had been poured inside. The container holding the chicken was also coated in grease, and it had soaked through the paper bag. When we took the incorrect chicken back, that container was also very greasy across the entire lid. It looked like oil or seasoning had spilled over when everything was stacked together. A quick wipe-down before bagging would have gone a long way in making the presentation cleaner and less messy. 4. How the Mistake Was Handled I called the store, and they told me they'd speak to the manager. The manager approved remaking the order but required me to bring back the incorrect chicken so they could verify the mistake. This meant a second trip back to the store -- and they did actually take the chicken back, even though I had already taken it home and it had been handled. I honestly didn't care about keeping it, but I feel like for health and safety reasons, food that's left the store and been touched shouldn't be taken back. While I waited for the replacement, they offered me a drink, which was a nice gesture, but it didn't really justify the inconvenience. The two trips equals gas burned. My other chicken was sitting at home getting cold while everyone waited for me to return with the corrected order. When they remade the order, they gave me the correct flavor and bone-in chicken -- but it still wasn't fried longer as I had originally requested, so technically, it was still not correct. 5. Pricing Concerns Honestly, the only reason I went back this time was because they had a 20 for $20 deal. Otherwise, we've been avoiding this location because the price of chicken has gotten extremely high, and you're not even getting a whole wing anymore -- the pieces are separated and sold individually. I understand many places do this, but when you combine that with frequent order mistakes, it starts to feel like you're not getting what you pay for. 6. Consistency & Overall Experience We used to come here often, but over time the combination of wrong orders, greasy packaging, and high prices has made it less appealing. The chicken itself is really good -- the flavors are spot-on, and fresh-dropped orders taste great -- but the inconsistency keeps me from fully recommending them without caution. Final Thoughts: Wingstop on John Wayne Parkway has great flavors and fresh-tasting chicken, but pricing, order accuracy, and packaging issues take away from the experience. I'd still recommend them to an extent, especially for flavor, but go in knowing you should double-check your order before leaving. Rating: (3/5) -- Great-tasting chicken and flavors, but service and value need improvement. read more

Wingstop - Boneless chicken - Chicken Wings Near Me - Maricopa, Arizona

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I used to love Wingstop, the best fries, awesome blue cheese, and great seasonings. We went today and were highly disappointed. They barely put any seasonings on the wings. The fries are not fresh cut anymore.They said their recipes changed. Emma was very helpful at the register. I did notify her of our disappointment. read more

Wingstop - Chicken Wings Near Me - Maricopa, Arizona

2 words.. Ok 4 words... Honey Hot Dry rub! This dry rub is seriously good! The Mango Habanero and the Spicy Korean Q are also great! The wings are always cooked perfectly! No worrying about rubbery skin at Wing Stop! All flats if an upcharge but so worth in IMO. The service is good and the staff is friendly! read more

The food was not good. The customer service was not good and there's absolutely no ambience. If you want chicken growing and cook it yourself this place is not the place to go. read more

If I could give zero stars, I would. I just spent an absolutely ridiculous amount of money and time at Wingstop, and I'm still trying to figure out what exactly I paid for--no corn, cold wings, and the most unprofessional management I've ever encountered. Here's the kicker: when I asked to speak to a manager about my order being wrong. They told the employee to handle it--they're too busy." Excuse me? You're too busy to deal with paying customers after screwing up an expensive order? That's not just bad service--that's cowardice and pure laziness wrapped in an apron. Let's be clear: it's NOT the employee's fault. The worker was polite and clearly overwhelmed. The blame sits squarely on the manager hiding in the back like a ghost, collecting a paycheck while dumping the stress and complaints on frontline workers. That's not leadership--it's exploitation. So congratulations, Wingstop. You've lost a customer who's done putting up with this kind of trash service. And next time your "management" is too busy to show up, maybe they should just stay home and let someone capable run the store. Do better. Or close the doors. read more

Subpar wings, service and facility. Would not go there again, which is sad because it could be much better!

Is great love that Hawaii BBQ sauce. Sage is the best cashier friendly and professional. Atmosphere Is chill. read more

Always order ahead, food is never ready when it says it's going to be. Never even ready when I show up later than it's supposed to be ready, kids that work here are a mess read more

Food was good service was absolutely horrible not to mention they forgot my corn! Was really empty for a Sunday

STAY AWAY FROM THIS PLACE IM WARNING YOU I rather take the risk and drive into town and go to another Wingstop then risk my health Terrible service so bad made my whole family with food poisoning would've Been better off going to Pizza Hut if Maricopa really cares this place should be shut down asap still is currently disgusting of 2026 ordered the 24wings combo and ended up getting food poisoning Im traumatized from this location I don't want to get sick read more

Perfect -- here are both versions you can use depending on where you want to post: --- Short & Punchy (Google/Yelp Style) I had a terrible experience here. I arrived at the scheduled time for my pickup, but kept getting told "10 more minutes" which turned into nearly 40 extra minutes of waiting. The staff was not honest or upfront about wait times, and many other customers were experiencing the same issue. When we asked to speak with the manager, Brittney, she was extremely rude, dismissive, and unprofessional. Instead of apologizing or trying to help, she told us we could just get a refund and buy food somewhere else. No empathy, no accountability, and absolutely no customer service. read more

So tired of this Wingstop location. I placed my order online because I dont have a vehicle, after about an hour I finally got my food. Half of my order were not sauced correctly. I called to see if i can get a remake which they in fact denied after being on hold for 20 mins.They asked that i bring the food back and i would get the remake. Im 6 months pregnant along with 2 other kids in the house. Why is it so hard to put in a remake? read more

Hour wait for walk in order. 2 kids on phones in kitchen 1 cook trying to keep up with orders

It takes forever!!!! Two small sandwiches and I'm still here sitting about almost an hour. Also the app was down so how are you guys taking long read more

Unfortunately it's hit or miss here now. Took a friend here because he was in town and wanted to go. When it first opened the staff and service were great but now it's changed hands a few times. Food was blah. It's become crowded and difficult to carry on conversation so it's a noisy environment at the time of day we went. Like most things in Maricopa, it becomes stale. I hope they can turn it around. read more

Girls at the front need to be fired. Tons of attitude, too busy on their phones to help customers, tossed my food on the counter and immediately turned her back to walk away. Immature and unprofessional. read more

I ordered from the online, it gave a time that the order would be read. We showed up and they told us that they don't start the order until we r in the store and it would be 20 more min. Just ridiculou, whats the point of ordering online then. read more

Our wings had great flavor and were cooked really well. The chicken sandwich was nice and crispy with mild sauce and pickles on it and I added some of the included ranch dressing (of which there was plenty provided). My only issue with the experience is about the little "Cajun" fried corn sides. They were very dry, over-seasoned. So you're really left with only a few passable bites. Otherwise, everything was great! read more

Wingstop - Dozen wings, a side of fried corn, one chicken sandwich, plus two containers of dressing for dipping. - Chicken Wings Near Me - Maricopa, Arizona

I'm trying to leave this review without my anger. I had three different people tell me about different specials when there was only one, manager told me that they were high schoolers. I know you can train people in high school because Burger King, Wendy's, Mac, Kentucky fried Chicken. Have very knowledgeable and friendly employees. Actually the problem was the manager. 20 wings 4 chicken strips, No ranch, ask for more they want to charge you I understand if it was a 10 piece. Food is good. Not returning to Maricopa Wingstop, by far not the first problem here probably the third. read more

I had stopped in to Wingstop to get some food as I have never eaten at at a Wingstop before. I don't know if it's the Holidays or if it was just Saturday night. lol But I went in and there was one cashier and all the servers were busy getting online and pick up orders ready to get out. I said I was dining in and she gave me a shocked face. lol She took my order and told me the card machine was down and it would be an hour wait as they were backed up. Also, while I was standing there, she was trying to help with the other orders and some one had walked in to get their pick up. She finally came back to me and I said cancel my order. I'm not waiting an hour and your machines aren't working anyway. They should have closed the Lobby if they were that backed up. Anyway. She was nice, though, but, yeah, hopefully they get their orders sorted out and be able to serve instore costumers as well. lol :) read more

We are first timers to Wingstop. My husband really enjoyed the wings. They were larger in size than other wings and tasty. I had a chicken sandwich which had a sauce on the chicken and it was surprisingly really good. Their corn on the cob very nice flavor bites. Their fries were seasoned and we both enjoyed our choices. This is a good restaurant to try. They have more than just wings. We had our food delivered to us and it all went well and in a timely manner read more

Placed an order online. Came to pick it up said it would be another 20 minutes. I asked them to cancel it but they can't give me refund since I ordered online. They weren't even going to tell me until I asked for a receipt. She said she'd have a manager call me in a few days. Ummm absolutely not. I'm not going to get snotty with teenagers so I said fine, keep the order then. Got the order and the food was terrible. Soggy fries, wings not well done like I asked and food was lukewarm. The current 2 star rating is generous at best. read more

I recommend the classic wings with lemon pepper and Cajun! I used to get original hot and it was always so bad... But now I know Cajun is the best. Their seasoned fries are sooo good. For the drink, I always get sweet iced tea! So delicious! I always get take out from here. No one is ever eating in store. I'm always seeing people ordering to go haha. Anyways, I definitely recommend this place! read more

Have ordered here several times in the past year or year and a half, wings are always over cooked. Sauces are great, if they could get the wings right they'd really do well. read more

when there making the food they don't wear gloves at all that just nasty and gross like there finger are all over my food and don't want someone touching my food with no gloves on I'm am very upset about this read more

I'd really like to give 2.5 stars. When I get delivery I'm always missing a drink, my side of carrots or extra ranch that I paid for. WITHOUT FAIL. I've started to do pick up instead and had better luck since I can check the order before I leave but still most times missing an item or the wings are not well done. I want to shoutout Amy and the black guy with dreads who always go above and beyond to assist and check for accuracy. The rest of the employees have major attitude problems and get upset when the customer is pissed because they are missing food. Customers wouldn't have an attitude if the expensive ass food that they ordered was right. read more

If I could this place a 0 I would. It's gross, it's not clean, I think the manager was yelling at a worker. Absolutely not clean, I was honestly nervous to eat the food. Not good. Don't come here. read more

Wingstop 20555 N John Wayne Pkwy Ste 108, Maricopa AZ 85138 October 8, 2021 Friday - 6:15 PM for dinner (Takeout) 2 Adults Atmosphere - 3 stars Food - 1 stars Service - 3 stars Background -My wife wanted to visit the new Sprout's in town.  I was craving wings and they were the closest place to Sprout's. Atmosphere - Office supplies and cleaning supplies sitting on a table and the dine in pickup window was full of stuff.  Do not worry they brought the food out to the customers dining in.  They do have a large out door dining area that was nice. Food Fries - Order of fries needed the microwave after getting home.  Over salted is the best way to describe them. 20 Original Hot - Overcooked, best one word description.  Dry and crunch wings, parts that I could not eat.  Sauceless, so if you are looking for mess free wing these are the ones to go with.  The sauce was cooked into the wing.  To me the last step of a wing should be coming out of the fryer into large bowl of your sauce of choice and tossed until coated.  That did not happen.  I had to grab my own Frank's hot sauce from the fridge, a little time in the microwave, this provided me a dipping sauce.  My wife ordered the Spicy Korean, 3 flame heat index same as my wings.  Mine were a zero on my heat index, my wife's Spicy Korean was a perfect amount of heat.  These wings were my main dinner thus the low score for food. 10 Spicy Korean - My wife's choice, I stole one early in dinner and later finished them off for her.  Nicely cooked and dripping with sauce.  Heat level was where you would expect on 3 out of 5. Service - Place my order online for a 6:15 PM pick up.  I arrived a few minutes early, I am very punctual.  By the time I was done paying my dinner my order should have been done.  During the whole time during this process she kept telling me my order was not going to be done on time.  After completion she said it will be another 7 minutes, what an odd amount of time.  I did not time them.  So I moved to the side and waited.  I watched others orders come out and the individuals name yelled out.  After a bit I watch an order placed straight on the shelf.  The names on the bag are very large, and saw my name on the bag.  Of course I have a common name and do not know for sure it is mine.  So I stood right there waiting for help.  A person finally came over and helped me.  I told her I was Paul and I see my name over there.  She just handed me the bag.  WOW!!  I don't ever know if this order is mine or not.  She did asked if I paid after they were in my.  I said yes and she was fine with that,  WOW!!   I told her my price and confirmed that it was my order. Why did they put my Classic Hot wings on the bottom a piece of paper and Spicy Korean wings on top of them.  You could not spare another container? Future - Unlikely, but wings are a classic so there is a chance since they are close to my house. read more

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Horrible waited for ever then came to the damn cashier she just left.. just trying to order take out. Damn.

I have to say not many establishments would react the same way as this particular Wingstop. The manager Arlo was quick to come to our aid when we had a problem. He was very professional. I want to say thank you. read more

Well....well..well. Greetings & salutations Yelpers. Apologies in advance- as I know my cult following of foodies await my...playful, witty....& priceless reviews. It's been a minute. No excuses. But here we go. I know a grip of peeps have been anxiously awaiting the grand opening of yet another...."fast food" joint here in the Copa. So with the opening of WingStop, that makes about 675 fast food parlors in Maricopa. JK. Excellent locale, right on the pike...or main strip. Bright lights, adorable seating (cynicism, satire)....most of all, friendly staff that actually laughed at my jokes and sarcasm. Big points. Well, the food looked amazing...my squad kill't it!! According to their slobbered up kissers and grimaces and sauced up digits....5 stars was the trend. So we'll go with that. The parmesan fries were off the heazy...carrots and celery were delish. It was definitely FEAST MODE. On the menu were: garlic parm, Hawaiian, and mild wings. Definitely will be back. Welcome to the "C" Wingstop. Will out. read more

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The speed of service here is downright pathetic. Not just bad, it's pathetic. 40 mins for 20 boneless wings and French fries? Severely understaffed and perhaps those who are there working might need direction from a manager who knows what they're doing. I'll never be back. read more

If I could give a 0 star I would,worse place to buy Wingstop at, they take forever and their environment where they work at does not look clean. Seems like it's not worth ordering online since people who just got here to order just got their food to go first when I ordered in advance to just pick up my food when ready but clearly they are way off their estimate pick up times,since I waited more than half an hour more for my food. read more

I have yet to find a well priced fast food chicken wing joint that doesn't sacrifice taste. I don't think it's too much to ask... being from Minnesota we don't have Wingstop's and a friend recommended it cause I'm a chicken wing fiend. Super super disappointed! The wings were fairly dry, you get charged for extra sauce or sauce on the side, it took forever to get our food, and it's about the same price as Buffalo Wild Wings. To add to the mediocre food, unlike BWW you also don't have giant TV's to watch your favorite ball players. Suppose it's a plus for people who want a quiet similar-to-Burger King kind of meal, but I would even take a double cheeseburger over these wings honestly. Won't be back, but at least we gave it a go. read more

Half the fries were burnt skin , Forgot my Blue cheese , And my order was sitting on the shelf for 15 minutes while I was standing there waiting for my order. Management needs to be fixed at this location read more

Horrible service all the tables were dirty and the associates were just standing around talking. The soda machine area was so dirty. We asked for a towel to clean the table and she gave us attitude ,horrible service I do not recommend at all -0 stars for this place ridiculous I will not be coming back here again also got charged for a soda when I asked for a water cup read more

Wings are always good. Their service is terrible. I ordered on line at 3:25 to pick up at 4:15. Arrived and 4:20 and was told it will be another 5-10 minutes. I waited another 30 minutes. So frustrating the employees just don't care and act as if they are doing you a favor instead of their job. read more