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    Wingstop

    2.4 (82 reviews)
    Closed 10:30 am - 12:00 AM (Next day)

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    Boneless chicken
    Paris M.

    1. Location, Parking & Seating Wingstop is located in a convenient spot on John Wayne Parkway. Parking is usually fine, with enough spaces available nearby. Inside, the restaurant is fairly clean, though seating is limited -- I would think not that many people typically dine in at this type of location, so it's usually sufficient. 2. Service Experience The staff does greet you when you arrive, whether for pickup or ordering in person, which is appreciated. The main issue here is order accuracy. In my experience, about 99% of the time something is wrong when I order -- whether by phone, online, or in person. I usually request well-done chicken (fried longer), and normally they'll drop it for an extra 5 minutes when asked. This last visit, I called ahead after ordering online to confirm my garlic parmesan chicken would be fried longer. They told me it was "just going down now," so I expected it to be correct. Unfortunately, when my fiancé picked up the order, they had given me boneless chicken instead of the bone-in chicken I ordered. The rest of the order was correct, but the mistake was frustrating. 3. Packaging & Food Handling Issues The first order we picked up was also poorly packaged. The takeout bag was extremely greasy, almost as if a ladle of chicken grease had been poured inside. The container holding the chicken was also coated in grease, and it had soaked through the paper bag. When we took the incorrect chicken back, that container was also very greasy across the entire lid. It looked like oil or seasoning had spilled over when everything was stacked together. A quick wipe-down before bagging would have gone a long way in making the presentation cleaner and less messy. 4. How the Mistake Was Handled I called the store, and they told me they'd speak to the manager. The manager approved remaking the order but required me to bring back the incorrect chicken so they could verify the mistake. This meant a second trip back to the store -- and they did actually take the chicken back, even though I had already taken it home and it had been handled. I honestly didn't care about keeping it, but I feel like for health and safety reasons, food that's left the store and been touched shouldn't be taken back. While I waited for the replacement, they offered me a drink, which was a nice gesture, but it didn't really justify the inconvenience. The two trips equals gas burned. My other chicken was sitting at home getting cold while everyone waited for me to return with the corrected order. When they remade the order, they gave me the correct flavor and bone-in chicken -- but it still wasn't fried longer as I had originally requested, so technically, it was still not correct. 5. Pricing Concerns Honestly, the only reason I went back this time was because they had a 20 for $20 deal. Otherwise, we've been avoiding this location because the price of chicken has gotten extremely high, and you're not even getting a whole wing anymore -- the pieces are separated and sold individually. I understand many places do this, but when you combine that with frequent order mistakes, it starts to feel like you're not getting what you pay for. 6. Consistency & Overall Experience We used to come here often, but over time the combination of wrong orders, greasy packaging, and high prices has made it less appealing. The chicken itself is really good -- the flavors are spot-on, and fresh-dropped orders taste great -- but the inconsistency keeps me from fully recommending them without caution. Final Thoughts: Wingstop on John Wayne Parkway has great flavors and fresh-tasting chicken, but pricing, order accuracy, and packaging issues take away from the experience. I'd still recommend them to an extent, especially for flavor, but go in knowing you should double-check your order before leaving. Rating: (3/5) -- Great-tasting chicken and flavors, but service and value need improvement.

    Melissa B.

    I used to love Wingstop, the best fries, awesome blue cheese, and great seasonings. We went today and were highly disappointed. They barely put any seasonings on the wings. The fries are not fresh cut anymore.They said their recipes changed. Emma was very helpful at the register. I did notify her of our disappointment.

    Dozen wings, a side of fried corn, one chicken sandwich, plus two containers of dressing for dipping.

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    3 years ago

    Slooooowwww. Unprofessional. And the wings were literally soggy with oil, with very little chicken, it was mostly breading

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    Business owner information

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    David G.

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    7 years ago

    Great food! Friendly service (shout out to Tye). Clean establishment. Ordering through the App, over the phone or in person is always easy.

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    6 years ago

    The wings were hot and fresh. Service was good. Team Lemon Pepper!

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    7 years ago

    Great service! Tasteful wings! Restaurant is always clean and well put together. Will return for sure!

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    I eat here every week! The food quality is great, love their chicken and cooking styles. Service is quick and never have any issues.

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    7 years ago

    As much as I love Wingstop flavour wings ..The wings they sell here are the smallest wings I've tried in a Wingstop ever.

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    7 years ago

    Wow! If you want ranch or blue cheese dipping sauce be prepared to pay because you get none with your order of wings!

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    Page 2 of 3

    Ask the Community - Wingstop

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    The food was excellent! Had the pulled pork and the brisket. Jill was an awesome waitress,…read moreattentive and good suggestions. Josh the manager even stopped by to ensure everything was good. Will be back!​

    This gem of a restaurant is absolutely fantastic…read more It's a little difficult to get to if you don't know the directions, but it's in an old-timey building that was once a consignment store. It's cool though because it's rustic while providing outdoor seating both upstairs and downstairs. This place kind of looks like a barn but in a very vintage, very cool way. The space within is open and comfortable; tables are reasonably distanced from each other, there's a stage with a drum set and mic for live music, and country themed string lights wrapped around the stair rails and upstairs banisters. Country music plays in the background and on the TVs above the stage while sports play on other screens across the restaurant. Shelby was very nice. When we initially arrived, she was the only server, so her manager stepped in to take our orders and help. I love this because more managers should be hands on and help their employees. I can't speak for the drink menu while I'm sober, but the food is as roadhouse as you get, but in a great way that isn't generic. You can taste the smoky flavor in the sliders from the sampler and even in the baseball sirloin. The meat is very tender. Even the chicken in the sampler was moist and tender. The cowboy bites were addictive with cheesy goodness and mushroom juice exploding on your tongue. Not a fan of the asparagus, which I felt was bland and overcooked, but asparagus is very difficult to get right, even among experienced cooks. The potatoes had too much garlic, but my husband liked them, so I guess that comes down to subjectivity. He loved the ribs. Excellent service and food for a moderate price. The steaks can get up there in price, so be prepared to dig a little deep, but everything is appropriately priced for what you're receiving. On our way out, a server greeted a pair of customers with genuine excitement: "Oh you're back!" And they told her they returned because of her. I think more people should understand that customers get attached to servers. So good service matters for more than a review or requirement. It makes people feel good, and it makes the servers feel good too when the service is genuine. I am inclined to agree. Everything about this restaurant was excellent.

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    Wingstop - chicken_wings - Updated May 2026

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