The food was great. I really enjoy the fresh food and friendly staff. Everyone always seems eager to help answer a question I might have or help me decide what to get. The environment always seems friendly, clean and welcoming. read more

See all

Wingstop has some solid options. I enjoy their ranch, fresh cut fries, and chicken offerings. This trip was a little underwhelming due to the fries not being seasoned. I haven't found a sauce I absolutely love with their tenders yet. read more

See all

Wow. Went to pick up order. They gave my order to someone before me. So they all stand there for 10-15 minutes arguing who made it. I bagged it. And whole time I'm patiently standing there and finally says listen. It's been 10 minutes and yall are still dumbfounded you gave it to another persons. Can you please start remaking my order so I don't have to wait here all night. The girl goes to back to tell cook. Long hair dread guy and he start cussing saying he ain't tell g me shit. Manager comes out very unprofessional yelling at me saying I can't tell his employees what to do. I explained I said please start cooking and stop arguing between each of you. The muster toy gave it to someone else is not my fault so please remake. They were all cussing and laughing at me. So I asked for refund and Jay who said he was manager could not give refund since it was online order I would have to call in couple days when gm was in. So I left with no food and no refund and horrible immature employees laughing whole time and cussing read more

Food was decent. A previous reviewer mentioned the chicken sandwich being a bit rubbery and I agree with that assessment. Boneless wings were ok.. garlic Parmesan sauce was more like Parmesan cheese sprinkled on the wings. Fries were seasoned ok but inconsistently cooked. Some were crispy but most were soggy. The place itself felt very dirty and unwelcoming. No one at the counter to greet you and no one in the dining room cleaning up the dirty tables, soda machine etc. Would give 1 star but the food was ok so two feels about right. Another recent reviewer says don't come here if you are in a hurry and I agree with that as well. Waited about twenty minutes. Won't be coming back. read more

The system online placed my order wrong called within 3 min to fix it just to get told they can't do anything about it that my order was ready within 5 minutes of ordering , when wait time was 60-65 minutes read more

I had a great experience, I'm very happy with the service here I felt really taken care. Thank you to Amanda!! tried the hot honey btw and it's 10/10 I recommend! read more

yeahh , soooo it eating wing stop is based off this location, i'll never go back . this absolutely cannot be the same wings that Rick Ross eats bc they are TRASH . we ordered online for pick up . hot wings , extra crispy "supposedly". we picked up our food . dig in the bag . they were not crispy . and i don't know what buffalo hot is supposed to be, but it's not that . i just know , they are plenty of other wing places that are wayyyy better than this , and i will NOT be back . read more

After reading the reviews I was a little worried about wait times in particular, but I've been dying to try the new sandwich so we headed over. We dealt with both Samantha and GM Amanda Myers and everything was great! We had to wait a bit (maybe 10 or 12 minutes, completely acceptable), but chicken takes time to cook properly and there's no controlling that. The food was hot, fresh, and tasty. The lunch rush was a constant flow and these two ladies held it down like champs. I was literally watching people start to get frustrated waiting five or ten minutes, so I know exactly where the reviews are coming from. If you want instant food, go to a true 'fast food' joint. If you want a tasty lunch worth a few minutes of waiting go to Samantha and Amanda!! It was perfect! read more

Wingstop - Add the house ranch on top and the new sandwich is delicious!! I tried the original hot, but you can do any of their sauces. - Chicken Wings Near Me - Monroe, North Carolina

Ordered through door dash and the food was great but as I arrived I was still waiting for another 30 minutes. So I was not happy to wait there, there weren't many people waiting but still my order came out last with the group I was in. read more

On 4/20/24 ordered on line. Got there to pickup order and sat in the drive drivethure for 15 minutes. I decided to go inside to get it. Walked in and nobody to greet me. I asked the girl at the counter if she had my order. NOT READY she said. 20 minutes later I told hey it's been a hour. She didn't say a word to me and walked over to the rack of bags and handed me my order. Well needless to say I told her how felt about the hole thing. Should've checked my order before I went out the door. Missing a item! Management needs to get rid of her! She was like that to everyone. Wings were great! read more

Ordered online and waited an hour past the pick up time, the staff just acted like you were not there. The food was good but don't go if you're in a rush. read more

Wings were good but chicken sandwich was like eating rubber almost like the meat was bad and fries soggy af

If you want to eat here, just don't. It'll take about 2 hrs before your order gets put in. You will have better luck if you call in your order then pick it up, maybe. If you're bored and just want to sit, this is the place for you because you'll come for lunch and you'll get your order around dinner time. read more

Great service "Chloe". Hot wings were good and so were the fries. Wife got a pain tenders that were on point. Will definitely go back. read more

You have to kind of try, to be as clueless as the employees of this location are; I put in an order for 12 Hot and 8 Mild wings. My pickup bag had 8 Parmesan whatever and cheese fries. Ok, drive back to Wingstop, make sure they get the order right. Get home; it is 12 Mild and 8 Hot. Really, this is Monroe's finest at work, but what are you going to do, go to Buffalo Wild Wings down the road, which is even crappier. Anyway, assuming you get the right order, it's wings and they are OK! read more

Imagine you're at the gym on the stair master like a good girl and you think, "Hmm I deserve some wingstop!" DO NOT and I mean it do not come here. I'm a little skinny queen that ordered ONE order of wings TO SPLIT and tell me why were here at 3, and it's 4pm and i'm just now getting my food.. there was one order in front of us in line. No one came out to let us know when anything was done. ONE HOUR. for one order of wings and a fry. Come here if you want your whole day taken up for one order of wings and you go home sad. I got my wings and honestly yeah they're good. but never again will i wait this long when i can go to the one in pineville and still probably get it faster. Would give it 0 stars if i could read more

Waited over a hour for my food to be ready and they forgot all 4 sides of fries. I highly dont recommend ordering from here

I've never had a bad order at this location. Fresh and tasty. Always ready on time. Staff is friendly too

The staff here will short you pieces of chicken. My advice: count your order or orders to make sure every piece is there that you paid for because this happened to us. Other than that, the chicken & service was great. read more

This is the absolute worst place. We ordered online and requested delivery. No where online did it say that the delivery would be via Door Dash. After waiting over an hour for our food, I called the restaurant. The person said, that they were going to cancel our order, because the driver just showed up and they have a 15 minute policy -- why they waited over an hour to cancel, I don't know. They canceled our order but still charged our credit card. Two days later when we saw the charge was still on our card, I called the store. They said it was Door Dashes fault. I reminded them our charge said "WINGSTOP" she said yes, but it's really Door Dash. I called Door Dash, they said that it is Wingstops fault. She put me through to Wingstop Customer Service. Kendra assured me that she would process the refund and it would be back in our account the next day. Not surprisingly, it was not. I called the local store and spoke with Samantha. She said she would contact corporate office. She called me back and said it would be in our account "momentarily, but definitely by tomorrow". And it wasn't. I called the store again, and Samantha then told me to call Door Dash. I reminded her that the charge was from Wing Stop. I called Door Dash, and was again put through to Wingstop customer service. I talked with Kendell he said that the previous person "did not complete all information" and said he would process the refund. After that, I went online and did the "contact us" on the Wingstop website. I put in a comment about the Horrible Service provided by this restaurant. Very quickly I received a phone call from Amanda, who identified herself as the manager. She was very short and very rude. She, again, tried to blame Door Dash. I interruped her and told her that our account says Wingstop. She said she would get back with me. She called me back approx 2 hours later and said "I personally contacted my district manager and got your refund". I thanked her and then she hung up. I have never received such horrible service. Although we are glad to get our refund, an apology and acceptance of their poor customer service would have went a long way with us. In other words.....STAY AWAY FROM MONROE WINGSTOP!!! read more

This store needs to close period. Order online to get ahead of the wait and arrived to pick up my order and waited another 30 minutes. Then I get home open my bag that is taped only to find my order is incorrect. Paid for all flats and got all drums. Got flavors I didn't even order and the flavors I got were dried out. I'm leaving this review because the last time I visited the exact same thing happened and the time before that. I've been to stores way busier and my order was correct and I didn't wait an hour for it. I can't understand what the issue is with this particular Wing Stop. I guess it's back to Buffalo Wild Wings for me. Three strikes is enough for me. I realize now they will never get it right. read more

Don't waste your time or $$. They missed a tenders order so I had to fix my kids something (so the whole point of picking something up was useless) Their "world famous" ranch was no where to be found even after ordering two just in case. And the wings skin was gooey...yuck. I called to tell them at least about the missing items they charged me for but they charged the full amount anyway. That was my one and only time. read more

this was really disappointing. i decided to get us some lunch, and decided to try out Wingstop since we had never been to it. we got boneless wings, and they were very gross. almost NO chicken, and the chicken that was there was very gummy-like and hard to eat. it was pure breading, the only thing inside was very fatty chicken, or just pure fat, and way too much seasoning on the wings AND fries. i do not recommend this place, don't waste your money. the only good thing is the nice employees. read more

Wingstop - boneless parmesan wings - Chicken Wings Near Me - Monroe, North Carolina