The food is good and consistent everytime The issue is the service. I go there regularly and the woman at the counter just acts like she doesn't want to be there. The guy is not as bad but he not exactly friendly either I just went there this week and she was borderline rude and we were literally the only customers in the place Just don't want to go back anymore read more

The food is always great and the orders are always accurate. Portion size has got smaller somewhat recently.

Great food and service. Definitely would go back! Servings large enough for two! Go hungry

The best and most authentic Korean fried chicken joint in Charlotte! I've tried many places over the years and nothing came close to the KFC I tried in Korea, but this spot does it right! We've tried a variety of flavors over the years and loved every single one but the secret spicy sauce is our absolute favorite. 10/10 on the food. Staff are always extremely friendly and welcoming. The seats aren't the most comfortable or welcoming, but truly, the food will make you forget about it all! The photo I have is from takeout. Absolutely worth the recommendation! read more

bb.q Chicken Arboretum - Secret Sauce Boneless and Ros Ddeok-Bokki and Cheesling Fries - Chicken Shop Near Me - Charlotte, North Carolina

We were in the area, so we stopped in to try their chicken...and well, I've gotta be honest. First of all, the place was almost inhospitable in its stark-white ambiance, with just a few tables squeezed in together. Our table wasn't even clean, so I had to clean it myself. I felt as if I was eating in a hospital. I've seen other bb.q locations in other cities, and this has to be the smallest...and worst in terms of ambiance. The counter service was friendly and attentive...no issues there. We ordered 3 different types of chicken in easier-to-eat boneless versions...Golden Original, Honey Garlic and Gangnam. We also added Fries, Fried Dumplings and Rose Tteokbokki. Well, the Honey Garlic was absolutely delish (and crispy), and we all liked that the best. Gangnam was really good too, but not as crispy...and I didn't like the Golden Original at all. It was only barely crispy, which I found surprising. Also, it was dark meat chicken....quality chicken, but I'm just not a fan of the taste. I didn't try the Fries, but they were supposedly spicy...and they seemed to enjoy it. The Fried Dumplings were undercooked, so not that great to me. If they cooked it longer, they would have been crispier, and better. Rose Tteokbokki was really good...but I found the Rice Cakes were cut too big...so it was a bit hard to eat. Overall, the foods were really good on the most part (but some misses - Golden Original and Fried Dumplings)...but at the same time, disappointing. Why? Everything was SO overpriced, I just expected better. I mean, 8 pieces of chicken for 16 bucks?!? Also, the chicken wasn't all that crispy...not even half as crispy as the double-fried Bonchon's. Also, everything was delivered in these to-go boxes, not even on paper plates either. I really didn't get this part. I told them we were eating in...yet we got everything in these To-Go boxes anyway. They had plenty of paper plates...so why the boxes?? With all these chunky boxes and paper plates that we requested, I found the entire eating situation very messy and difficult. In short, I realized once over that this was NOT the place to eat in. If I ever return to this location, it'll definitely be to go. read more

I usually order my favorite, honey garlic chicken and I also like ddeokbboki as well . Love reddish pickles. read more

bb.q Chicken Arboretum - Honey garlic chicken - Chicken Shop Near Me - Charlotte, North Carolina

Been to Seoul, South Korea and had Korean Fried Chicken there. This is without a doubt the closest you will get to the authentic thing. Including the small shop feel. I knew when we walked in an ordered and they told us it would be about 20 minutes, we were already off to a great start. It meant it was going to be made fresh. I had another favorite wing spot in Charlotte, but this dethroned it. And the cheese sticks were next level, also! Already can't wait to get back and try more. read more

bb.q Chicken Arboretum - Cheese Sticks - Chicken Shop Near Me - Charlotte, North Carolina

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Food tasted great. Chicken was crispy!! Service was also spot on. Met a co-owner who was very friendly, even let us try the secret sauce! 10/10 would recommend. read more

10/10 - pricey but worth it . Always spectacular chicken! The best friend chicken!!! read more

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Quick lunch before a Dr. appointment. I stopped in not knowing that it was Korean BBQ. I enjoy Korean BBQ because of the flavors and crispness Of the chicken. I had no idea what cheesling fires were and after asking the server about it, I decided to give them a try. I also got the Galbi boneless chicken which i enjoyed. It came with a small cup of Dikon which is definitely an acquired taste. Overall the service was friendly the restaurant was very bright and clean. I recommend this place when you are in the vicinity of the arboretum. read more

bb.q Chicken Arboretum - Quick lunch on a Wednesday. - Chicken Shop Near Me - Charlotte, North Carolina

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Honey Garlic Wings (4/5): The crispiest wings out of the three I tried. Very sweet glaze that wasn't too saucy. Spicy Galbi Wings (4/5): Sweet and just a little bit spicy. Maybe a bit too much sauce and could've been crispier.  Gang-Jeong Wings (3/5): Pretty similar to the Spicy Galbi, but the cinnamon was weird. Also a bit too much sauce and could've been crispier.  *Pretty small wings  RATING SYSTEM 5 - Great (Need to get this again) 4 - Good (Would get this again) 3 - Ok (Might give this another shot) 2 - Not Good (Won't get this again) 1 - Bad (Telling people to avoid this) read more

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Two years after my first review and this restaurant has remained consistent. I've yet to have a negative experience. The food remains delicious and is worth the wait. Don't sleep on this KFC read more

bb.q Chicken Arboretum - Decor - Chicken Shop Near Me - Charlotte, North Carolina

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This is def a grab and go, or sit outside situation. Not a lot of tables and the atmosphere lends to a carry out model. I've never had a bad flavor but the original is the perfect fried chicken. Spicy, super crunchy, and juicy. Wish it was closer to me and I'd be there all the time! read more

Fire food. Ordered gangnam style chicken and it was bomb! Great customer service and clean establishment. I don't know how anyone can hate on this place. I came in around 7:30pm 6/10/2026 and whoever was in the kitchen needs a raise! read more

Perfectly fried Chicken! Crispy small pieces with the perfect amount of batter on them - If your looking for a good piece of Fried Chicken - Here it is ! read more

Great tasting chicken. So many flavors to try. And its tender, juicy, and just simply worth it.

Hands down best fried chicken in Charlotte!!! Crispy on the outside, juicy on the inside. The breading is light but flavorful and you can definitely hear the crunch. There are different sauce to choose from but my family enjoy just the plain original kind, the spicy original. I recommend getting the wings instead of the whole chicken. Get yourself some ddeok bukki as well to go with the chicken. There is seating inside and outside. The shop is small so not a lot of space but if you can grab a table, I recommend dining in since the chicken is best fresh. The folks who work there are nice and polite. We've had great experience going there every time. read more

A solid kfc (korean fried chicken) place with a variety of fun tteokbokis (seasoned rice cakes). I definitely recommend coming as a group because you can try out more flavors of fried chicken. Whenever I meet up with a friend, we always go here :) Service is a bit slow, but the chicken is made-to-order, so who can blame them! Overall, the aesthetic is clean and the oil smell is not strong enough to be off-putting. We got boneless gangjeon and gangnam style: both were well seasoned and well fried! The batter could have been a little crispier and lighter like Bonchon's but did nothing to detract from the experience. Gangjeon tasted like sweet soy sauce and gangnam was soy sauce, black pepper, and jalapeño. Gangnam definitely lives up to its name for its luxurious flavor! For tteokboki, we got the rosé treokboki, which is regular red pepper sauce with cream and cheese, and the mala tteokboki. Rosé was on the milder side and great for anyone who can't handle spice. Mala was SO SPICY! I was crying and blowing my nose, but I couldn't stop eating because it was SO GOOD (any other spice-lovers relate?) Recommend getting a coke to round it off! It doesn't hurt that its located right next to Kungfu tea, so you can get boba for dessert! read more

bb.q Chicken Arboretum - Mala tteokboki (front) and rosé tteokboki (back) - Chicken Shop Near Me - Charlotte, North Carolina

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Excellent as always. Our go to place when we come to Charlotte. Food is fresh, delicious and the staff is always terrific.

Best fried chicken in Charlotte! Also great friendly quick service at the Arboretum location.

I ordered for the first time via delivery and was surprisingly impressed that it was actually received crispy and not soggy!! Very happy with my experience read more

If I could order 2 of each, I could learn which sauces I prefer. Forcing me to order 8 of the same kind is a problem. We'd shop with you more often if I had this choice. read more

Staff was very friendly when I picked up my food and even after a 15-20 minute drive home, the wings were still perfectly hot and incredibly crispy!! read more

Foos was delicious and variety of sauces available. The chicken was still tender and crispy even after sauce was added read more

First and far most. I would like to say that I love the garlic honey wings. They are my favorite. Also, they are very welcoming and the customer service is great. Also, I love how clean it is inside as well. I come here at least once a week. read more

I love bb.q Chicken! I wished there were more locations throughout the state of North Carolina. I was in this part of town and decided to grab lunch. I stopped in and the place filled up quickly! I ordered... Fries: So crispy and delicious! The portion was huge! Enough for two people! 8-piece wing: So fresh and so clean! You can taste quality in every bite! I was a little bummed out that the wings did not come in their regular batter. It came in the regular + spicy batter. Rice: Taste like rice! Overall, if you don't know; bb.q stands for "BEST of the BEST QUALITY". They nailed it! What annoyed me was the fact that customers who ordered kept going to check on their order after every 5 minutes. This is not your typical Kentucky Fried Chicken! Everything is made fresh to order! Be patient yall! read more

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Had a craving for Korean fried chicken today, so I took a trip to BB.Q chicken. Man let me tell you the star of the show is always the honey garlic wings. These wings had a crispy batter on them that was still good 35 minutes after I picked them up. They have a sweet honey flavor with a kick of garlic that is like a perfect balance of flavors. The drive here was 35 minutes and worth every bit. The kimchi fried rice was ok. As it was lacking big flavors. I also enjoyed the spicy wings which was coated well and had a nice little kick. Overall the chicken is really good skip the Kim chi fried rice and order you some honey garlic wings. The wings are pricey compared to other spots. Almost 2 dollars for half a wing. But the honey garlic wings was worth every penny! read more

bb.q Chicken Arboretum - Chicken Shop Near Me - Charlotte, North Carolina

Best fried chicken I've had in my whole pretty long life!!! I normally dislike boneless but theirs are incredible. Still crispy even after a 20 minute drive. I've had 6 flavors and all great. Soy garlic is my fav. read more

The chicken here is excellent! I loved the sauce I got which was soy garlic. The prices are fair. This seems to be mostly takeout but there are tables if you wish to eat in. I found the man at the counter to be very friendly and didn't mind my questions about the menu. I would definitely go back! read more

First time customer. The wings are nice size and very well done. Many choices, but order ahead of you think this is fast food. Each order is made at the time of the order, so expect to wait...for a wonderful wing! read more

Every time I order there chicken it always comes out fresh and delicious! The service is always really good and they are really helpful.

Consistently good! Foods always hot and fresh and is always ready when they say it will be ready!

came to dine in here 03/22/26 ordered food @7:15pm says on receipt and guy taking order was so rude proceeds to tell me that we have to leave @8pm and they close @9pm i asked why he said because he has to clean, then proceeds to pack online orders instead and brings our food out @7:42pm and brings it out already in to go boxes and says we got less then 20 mins to eat. we ordered fries brings us 3 little packets of ketchup and its 5 of us eating fries my father goes to ask for more and gives him 3 and my father asked if he could get a little more and he proceeds to tell my father that he already gave him 3 packets before that if he really needs 6 packets for each piece of fry, all this was completely uncalled for this is my second time coming here and last lost my appetite and didnt even eat, its a tall guy with glasses didnt get his name. would leave 0 stars if i could read more

Amazing. We just got the honey chicken and spicy galbi flavors between two of us which was enough food (though I secretly wanted rice). insanely crispy and tasteful. Manager was super personable and friendly. read more

bb.q Chicken Arboretum - spicy galbi - Chicken Shop Near Me - Charlotte, North Carolina

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Upon arrival we were greeted. The establishment provides quick pick up or small party dine in. The menu is simple. You have a choice of boneless or bone in wings and some side dish items. There are a good variety of flavor profiles to choose from. On this visit we tried the Galbi Spicy and Original Spicy bone in wings. We also ordered a side of Fried pork Dumplings (8). Take note the wing piece increments consist of 8, 16, or 24 and you can only get 1 flavor per set. To get double flavors we ordered two 8 piece wings. The order also included a small cup of pickled white radish which were tasty and perfect for cooling the heat of the wings. Loved the crispy yet tender wings. They were cooked and seasoned perfectly. The dumplings were good as well. I would have liked to seen a tasty sauce for dipping the dumplings but I just ended up making my own quickly once home with chilies sauce and soy sauce. Total bill for what we ordered was $43. This is a bit pricey for 16 wings and dumplings but we were pleased with the taste of the entire meal and will definitely visit again. read more

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Food was delicious. Soy garlic is my fave!!!! Bone in, crunchy and savory!!!!! Always fresh!

Come visit in person and eat this stuff fresh. You won't regret it. The menu here is full of specialties - intimidating for first-timers, but easy to learn. My cousin and her boyfriend (regulars) ordered the 16pc Honey Garlic Wings. (Protip: Soy Garlic is a great choice anywhere, but we think they nailed the Honey Garlic marinade here.) We also ordered the Sweet Potato fries, an 8pc Spicy Original, and an 8pc Gangjeong entree. No complaints, so good. I love half and half orders. The customer service here is just as phenomenal as the food itself. The guy ringing up our order was hilarious and welcoming -- stellar business partner, as we found out -- and he still went to personally check on every table. *Every* table. The other employee, a young lady, was very patient and kind! Listen to me very carefully: I've been waiting my entire life to eat chicken like this. The Honey Garlic Wings are perfect and tender and CRISPY, with a honeyed bite that actually doesn't taste overpowering after five minutes (Sometimes wings are *too* marinated, better eaten alongside a bowl of white rice). I'm not saying this is the best fried chicken money can buy, but our order came within 20 minutes and we didn't have to fight anyone to get it. (I'm looking at you, New York.) The sweet potato fries were some of the finest I've ever had. They were crispy, consistent, and pleasantly soft inside. Yes this is a fast food place. I have paid double the price at shmancy restaurants for fries that were worse. I'll be coming back. read more

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10/10 Always recommend. Food is always to perfection. We Need a Location Near UNCC CAMPUS ASAP!!!

Chicken wings were good, I will definitely return and try other dishes at this location

Placed an online order of: Honey garlic wings (small - 8 piece) and sweet potato fries. My total came to $23.76. The packaging is too cute!! I needed to drive home with the windows down because the garlic was so pungent! lol The chicken was evenly sauced and soo crispy. I typically dip my wings in ranch but didn't feel the need to with these. They are small; however, I was full after eating all 8 - so, no complaints from me. Sweet potato fries were good as well! A small container of pickled radish was provided as well. It's a small spot, seems like most people place their orders to-go. My order took ~ 30 minutes. I took the advice from a different review and placed my order online to prevent a long wait in the restaurant. read more

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