Unbelievable, how terrible this Wingstop is. I ordered lemon pepper flats, and it had speckles of lemon pepper. This is the worst Wingstop experience I've ever had again I say terrible. Steer clear of this Wingstop. Seriously!!! read more

Wingstop - Chicken Wings Near Me - Oakland, California

Had a Door Dash delivery at 10:55 pm. The food arrived hot, fried twice on EVERYTHING, it was crispy, crunchy and delicious. We were all happy with the quality of this delivery that arrived in just under an hour. It was for a graduation turn up, and it did NOT disappoint. read more

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Paid 42.09 for undercooked chicken wings. I ordered "extra well done" It is not even cooked all the way read more

Wingstop - I ordered "Extra Well done" wings. So upset. Paid $42.09 for undercooked chicken wings. - Chicken Wings Near Me - Oakland, California

The so called Manager who name was Ashley was very rude and very young! I come here all the time and they wanted me to buy a ranch dressing after spending over $40! Maybe I will try a different one next time read more

The wings look like they are freezer burnt. There is not enough seasoning. They are dryed out. read more

Wingstop - This is supposed to be lemon pepper!!! - Chicken Wings Near Me - Oakland, California

I eat here about once a month. Today's experience was far superior than ever! The fries were perfectly cooked the chicken was crispy I was even greeted as I entered the restaurant, and "have a good day" as I exited. read more

It's a hit and miss with this location. Sometimes they have it together and sometimes they don't. The parking sucks as well.

There's Wingstop, and now there's "Thighstop." Thighstop is a menu option inside selected Wingstops. This is in response to an apparent "chicken wing shortage." Also, it offers up the same Wingstop flavors and rubs, but with a more meaty piece of chicken. Ok, DoorDash (DD) is currently offering a 20% Off deal on a $15 order. So I ordered the 5-pc Combo, and 2 extra pieces, with a BBQ & Garlic Parm flavor mix. Total ran up to about $16 with DD promo. How was the food? Grade (3/5) at best. Different location, same old food. Thighs are small, but meaty. Lightly battered and fried. They had a nice crunch, but some pieces were overcooked. Overcooked meant dry and stringy meat. Actually tasted good after you drown it in Ranch Dressing. Fries came with the order. Thin fries don't travel well. Soggy and limp. So if you like Wingstop, but with bigger pieces of meaty chicken.....bone-in or boneless.....try the Thighstop menu. read more

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I was telling my son how delicious the French Fries are from Wing Stop. He said Wingstop seasons them with a blend of spices that includes sugar. What? I checked out copy cat recipes and yup, a hint of sugar! Doesn't matter. My personal trainer says, "There's always tomorrow to reset!" BTW: This location provides the best take out service. Accurate orders, neatly prepared food, and packaged! Other Wing Stops should take note! read more

Wingstop - My son never forgets me! Lemon Pepper inside. - Chicken Wings Near Me - Oakland, California

Food was made just right when I picked up my order it was still hot and fresh the French fries was made just right and my chicken had enough sauce through out thanks wing stop read more

They had me waiting for 40 mins for my order just to tell me that I had to wait another 20 mins because they didn't have drumsticks and when I asked for a refund they had me waiting another 10 mins just to give me my money and then whole time I can hear the staff talking smack about me never eating here again read more

Horrible service, horrible staff. I was told "5-10" minutes only to wait and never get my order. After 25 mins they told me 5 minutes again, after 40 mins they told me 5 mins again only to tell me that they gave my order to the wrong person. Then I waited 20 mins just a for a refund. This is the worst wingstop in the bay. They're so disorganized Its not worth it to come here and wait an hour for your order. Call ahead 2 hours before read more

Great service, our food was done on time fast. Hot and ready.. Nyasha is very helpful and sweet!

Ordered via postmates. Ordered 40 boneless wings and 10 bone in. They gave us 2/5 sauces, barely cooked the fries (we ordered well done with lemon pepper) and didn't season the fries. 2 sauce cups for 50 wings is damn near a sin. Felt like these were cooked with hate and anger. read more

I got three flavor of wings but they all tasted and looked the same. Was really disappointed but I knew better. It wont be the first nor will it be the last time they've barely added any seasoning. Should've driven the extra 8 minutes to the Alameda Wingstop to get my moneys worth. They never disappoint with the seasoning. read more

Wingstop - Lemon Pepper, Louisiana Rub and Hot Honey Rub - Chicken Wings Near Me - Oakland, California

Ordered some wings & fries. Unable to eat more than two wings & a couple of fries. The wings and fries were way over cooked & super dry. Had a nasty smell & taste of old frying oil. I'll be making my own wings from now on. Waste of time & money. read more

Placed an online order for carry out on their app- easy, right? Not easy at all! Arrived at the store and the employees couldn't find my order, despite displaying my confirmation. Then they said that half my order was complete, but that it wasn't made to my specific order (as displayed on my online receipt) and refused to change it. Furthermore, they claimed that they didn't receive the other half of my order that was on the same receipt! It would have been negligible had they been professional, but they were very rude and downright uncivil when they're the ones who made the errors? Save yourself the trouble and go across the street to KFC. The food quality is not worth the effort. read more

Wingstop - Confirmation of order - Chicken Wings Near Me - Oakland, California

Not only did we order 30 minutes before arriving.. upon arrival the staff just began cooking our food. And they only started making it because we arrived expecting it to be ready. Once the staff realized they were behind on orders they rushed and cooked the wings. I genuinely think the wings were under cook read more

Wingstop - Semi cooked wings due to rush preparations - Chicken Wings Near Me - Oakland, California

Ordered two sides of fries Well Done w my chicken sandwich just to come home to soggy fries, don't recommend this location, Wingstop @ Nob Hill ( Alameda) better read more

Wingstop - a person holding a banana peel in front of a window - Chicken Wings Near Me - Oakland, California

Who didn't like this Wingstop? At least during quarantine, they did not treat us bad at all. It was the Wingstop boneless wings that we were expecting and we were craving for at the time. Hickory Smoked BBQ, Mango Habanero, Louisiana Rub, and Cajun. In my humblest opinion - the best 4 flavors Wingstop has as a franchise...but I digress. The delivery was completed surprisingly quickly and the meal arrived exactly as ordered. No complaints whatsoever. You'll notice in the pictures the order might look a little skimpy - it's not Wingstop's fault, I couldn't help myself and ate a few before letting my camera get the first back. Blame it on the Stay-at-home order. read more

Wingstop - Cajun (with Hickory Smoked BBQ underneath - sneaky lil fella) - Chicken Wings Near Me - Oakland, California

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Ordered a 20 piece boneless combo and they forgot one of the flavors, which was 5 of the 20 wings. We noticed after we got home and had started serving the food. We called to ask about coming back in to get them, but they said because we had opened it, they couldn't help us. So because they messed up the order, I have to pay for it. Terrible policy and terrible customer service. read more

We know what to expect at wingstop, decent wings and below average service. One thing this Macarthur location specializes in is FORGETTING ITEMS. Out of the 10+ times I've been here. There's probably been twice where I've had my order complete or correct. They forget sauces, sides, even whole orders of wings. So check your order before you walk out. I highly recommend fire wings over this place now. read more

I love the wings here, lots of yummy flavors, great French fries, the option to have my wings extra well done... and decent prices. I've only ever ordered delivery, so I can't speak to the ambiance- delivery is prompt and wings arrive hot! read more

Food will ALWAYS be good,I order online through wingstop so I don't have control of which store I get.Lately I've been getting delivery from here and it sucks.The quality is just not the same.The other reviews on here definitely make sense.I'll rather wait and go in person at edgewater than order from here. read more

Wingstop - Supposed to be "lemon hot" but got original hot instead plus Louisiana rub - Chicken Wings Near Me - Oakland, California

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I've tried this wingstop a couple of times. The plusses: people there are nice, the food is hot because they make it fresh for each order (you're best off calling in your order or using the website). Fries are good but maybe overly spiced. It's near my friends house. The minusses: the lemon pepper wings are pretty salty to me. Going with three stars. If they can sort out some of the spices they could be four. read more

Review for All Wings Stop Locations. #1 Lemon pepper boneless with ranch is very good. Garlic parmesan boneless is good too. #2 the classic wings are too skinny and way overcooked and inedible. There is a way to make classic wings without the wings looking like there is meat on the bone but the meat has been fried for so long it disappeared. Evaporated... I guess The fries are limp and not tasty. Add more side options like rice, make the corn more appetizing with cream and cheese. The rolls could be greatly improved. Overcooked chicken is a waste of that chickens life that was sacrificed for us to continue to eat, work and be merry. You do not have to burn chicken to prevent salmonella poisoning. Everyone likes new and exciting changes to food menus. It makes us feel alive and happy when we have varieties. Try not to wait too long to make changes. On a good day I can eat the yummy cheese fries tho. The ranch is amazing unless it goes bad. The Asian sauce wings would be amazing if it wasn't slapped on charred off chicken bone. Would recommend... read more

Yeah, I've been to this spot a few times and it's a let down each time. My wings were either really overcooked where the texture is like jerky/crunchy or steamed. Wings tasted plain, the ranch, blue cheese and veggie sticks has a weird taste. Overall a lot of Wingstop has fell off, I wouldn't be surprised if this place shut down in the next year. read more

They don't wash the chicken comes out of bag raw and then goes in fryer. The bacteria is then cooked into the meat.

The last two times I've been here they have had my order ready and it been right. It seems like they have new management and workers that are there to do the job. read more

The wings are good and the service is OK I went to the one on MacArthur Boulevard in Oakland California. It was busy as hell but the food was good. French fries was good so I will be re-ordering some more food by coming in by phone or online. read more

Once again forgot an item... why have a combo deal if you forget the tenders. Last time it was the corn . 75% of the time they forget something and it's so annoying. It's getting to the point where I won't come back Update 8/22 wrong order- 3 ranches instead of 2 blue cheese and one ranch. I just paid 3.20 for two dips I don't even want. like get it together people read more

I placed an online order pre paid. When I went to pick up the food they told me someone with the same name as me took my order but on the app it said they took it at the time I arrived so I would have seen the person take the order. I guess they never made it and they started making it when I got there. They offed a partial refund and the food but the employees became very impatient and kept telling me the food will be ready in 6 mins. While trying to ask how I would get the refund they ended up canceling the order for a full refund right when I can see my food going in to the bag. I never got my food . Which should have been done when I got there. AVOID THIS LOCATION NEEDS NEED NEW EMPLOYEES OR TO BE SHUT DOWN. read more

Is it just Wingstop in general last two set of wings had feathers they must've changed where they get their chicken from this time it's my word I won't be going back. This location and the lake location all BAD!!!! read more

Bad service due to the lack of professionalism and handle order. They sent the wrong order out not even checked if everything was done properly with the customer requested read more

On Jan. 27, 2024, the manager (Charlie) allowed a panhandler/beggar to solicit my elderly mother as she paid for her meal. Neither he nor his employee provided a helping hand to ease him off my mother so she could focus and pay for her meal. Instead, they allowed him to solicit and annoy her during the money transaction. While distracted by the panhandler/beggar, the first credit card she used was declined, so she used cash before changing her mind to use a different credit card. The chaos from the panhandler/beggar caused the cashier to forget to give her the cash back after charging the 2nd credit card. SHE HAD TO ASK FOR HER OWN MONEY BACK! They apologized to her but there was no solution to stop this guy from bothering my mother and honestly her meal should have been free!!!! I called the store and told the manager Charlie that he and his employees need to be retrained on how to look out for their customers in general ESPECIALLY the ELDERLY! DO NOT COME HERE! THEY DON'T CARE ABOUT THEIR CUSTOMERS!!!!! read more

Off to a Good start at the beginning... great customer service but execution on orders big failure!!! Always order extra well never is n reheated rolls unacceptable!!! read more

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Worker was to try speak to us. Let them know that we are deaf. They got paper and pen gave us for order list. So wonderful! read more

This is the place to go to have delicious lunch, Staff very professional, place is clean and fast service, our lunch was ready within ten to fifteen minutes, I was so amazed. AAAAA++++++ read more

October 26th 2023 ~10:45 pm, I order pickup through UberEats, I come in, the guy says "5 minutes", I am leaving and coming back 5 minutes to midnight (an hour later). The same guy is now telling me that my order was picked by "a black guy" (quote) with my name shown on his phone - like, really, someone else has access to my UberEats account? What is it people, you thought I won't be coming back and you can just steal it? "I cannot help you" he says, dude, really?..I cannot believe how low you should fall to do and say that crap and how theft is so commonly tolerated, I know it's "just $20", but that's just sick. read more

Don't go to this location! They Don't care how they serve their food. I ordered chicken online from their website and received 15 pieces of under cooked chicken that was still bleeding. Every last piece? When I finally got them on the phone two days later the manager told me they fry their chicken for 13 mins each time and that my food couldn't have been undercooked. He was unwilling to compensate me for my $39.91 plus tips fee. I couldn't eat the chicken for fear I would get salmonella poisoning. I will never order from them again. The other location always over cooks the chicken and dries it out. They don't look at what they're sending out to customers? Can't win for losing. read more

Wingstop - Chicken is still raw...13 minutes my a...! - Chicken Wings Near Me - Oakland, California