I went to Wingstop because I was craving French fries and I went to grab my fries and pulled out a big ass potato with no seasoning what a disgrace I'm so upset read more

Wingstop - Big ass potato in my fries - Chicken Wings Near Me - Oakland, California

Tried ordering my wings all flat and I got told I couldn't lady I spoke to was the manager so I had to order from a new location service is bad here always read more

I just ordered a combo with original hot and bbq. It took over 30 minutes for my order and it wasn't even busy. They food they gave me was not okay, and there's no way the person who made it didn't know, they apparently just don't care. There is barely any sauce on the wings. I order this all the time and I have never received dry bbq wings. The chicken was absolutely disgusting. There was no seasoning on the fries, which is usually my favorite part. Just completely ruined my order.This was a total waste of money, and I am very disappointed. I know there is a standard to preparing the food and this location obviously does not care. They just carelessly throw things together and give you whatever. read more

Wingstop - Original hot. - Chicken Wings Near Me - Oakland, California

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I don't normally write reviews, but for this one I just had to warn people to STAY AWAY!!! Worst Wingstop we've been too! Horrible customer service!! Our order was to go, when we arrived home what should had been MILD flavored wings were dry, overcooked and with NO sauce or seasoning. NO FLAVOR. read more

Wingstop - Dry!! No sauce on wings!!! - Chicken Wings Near Me - Oakland, California

Good service love the wings especially when your high they hit the spot yummmYyyyyyyyyyy

My order was wrong when I picked up and they were really busy ot his Friday night. However I was helped by Nathaniel who provided outstanding customer service. He was friendly to myself and the other customers that came in as I waited. read more

Never again bruh. I gave this location hella chances because they're down the street from me, but they keep fuckin up. On 2 separate occasions they messed my order, gave me the wrong wings, and this most recent time they forgot my ranch. Mind you it wasn't busy, and I couldn't even finish those dry ass wings without it. (Check the bag before you leave and I guarantee you they fucked yo order up)And shawty in the back didn't have a mask on when she was cookin shit. We out to fire wings. read more

I had amazingly efficient service when I ordered ten 10 piece combos for our class party today. Mileah took my order, numbered the orders and it was ready to go at the time I requested. We'll done Wingstop! Mileah was super efficient ! read more

Not the greatest location and wait time but guess it does the job. Sometimes hit or miss with their meals.

I ordered on Doordarsh, delivery was perfect but the food was horrible. I got 8 pc n 6 pc wings with fries and fried corn. The food was so bland I couldn't finish it unfortunately. The only item seasoned well was the corn. read more

What the heck , do y'all need sauces or what? I can't even with y'all dry ass Mc Donald's chicken nugget looking ass wings you call. Wings were drier than my phone never again. read more

This place deserves 0 stars! The food is terrible and the workers are over worked and miserable. They take orders on the phone while taking orders from people that are there. They look over you when you are the first in line. The lemon pepper wings are Under cooked and under seasoned. Osvaldo is a good worker and the girl working in front with him was very nice. Those workers need more help. read more

This is where you go if you want very poor service. I could understand good food with badd service but not badd service and barely cooked chicken on top of that the manager Kim is extremely rude running a childish staff!!! Oh and they will blatantly ignore you. They need to step their game up. making wingstop look bad!!! shame on you Kim and your poor staff. read more

I've been doing Doordash for almost 6 months and I cannot believe I thought that all the wind stops they were garbage but not on this one the one that I just came and pick up an order everything is very clean sanitize and a guy who's taking care of it his name is Aman when you guys come in here come and ask for him he will take care of you keep your everything on time if your thoughts driver I will recommend you to come and pick up your order and this wind stopped because the one at Edgewater Road is the ghetto mad and this one Aman will take care of you read more

Ordered a 10 piece meal to be delivered. The delivery took extra long, which is expected since there is a stay at home order in place as a result the food was cold. Also it seems like they just drizzled sauce on the wings because some parts were plain. On top of that, they forgot my drink. Overall experience was trash. Won't be back at this location again. read more

Wingstop - Barely any sauce on mango habanero wings. - Chicken Wings Near Me - Oakland, California

Normally wingstop is cool, UM NOT today @ this location. I have never only just received drumsticks in my order. Like come on flats as well and on top of that my food is cold. Almost 30.00 try to support the neighborhood but um I will not be spending there again. I will gladly ride out farther to get good quality of what I paid for. Thanks MacArthur for the time you did serve me read more

I was finally able to visit the neighborhood wing stop. I was a little disappointed in food. I ordered bone in 6 piece combo. Fries were Luke warm, chicken could have been crispier. Unfortunately I didn't receive my drink cup. Partly my own fault for not remembering until after I left. Will try again in a few months, to patronize neighborhood businesses read more

Review of an indecisive neighbor. Wingstop and #1 seafood across the street. Yes, I told myself I'd go to the Planet Fitness today but don't judge me. I opted for hush puppies, fried rice and lemon pepper wings, corn and fries with veggie sticks . What can I say, I'm greedy yet will eat off of this more than once. Customer Service was on point and Susan was super helpful with my order and patient! I'll def be back yet hopefully not too often and not after a work out cause that is a whole thing as well. read more

For starters the customer service is horrible from the phone order to ordering inside. I was not greeted by anyone and everyone who worked there just stared and spoke in Spanish. Once someone came they didn't say hi but proceeded to als me if I was ready to order in a quick uneasy manner. Who ever is doing the hiring at this place needs to look for better hospitality because this whole 40 min situation was horrible and only horrible because of the lack of professionalism and hospitality. read more

Worst wing stop ... the food tasted so nasty like old reused oil, from the fries to the wings, wings had some strong odor , even the kids said they taste nasty .... never again ... stay away from this place read more

Food is good but service is super slow and having to do online order for it to be faster it is the slowest services ever

Needs more work gets orders wrong to much should not have check if you pay 50 for wing my opinion

The new WingStop in my area was pretty good! The restaurant actually looks nice in the inside , because it's New . I came here on this Thursday night for the first time !. I can say it was actually busy tonight. I did a phone order and I went there to pick up my food. I probably waited about 10 to 12 mins for my pick up order to be ready. They also had a new soda machine with a lot of flavors. One good thing is all the flavors were available!! Which is awesome I had alot of choices to choose from. The worker inside are younger adults and they actually had good customer service which was nice !. My food was made right just how I asked for over the phone and I was very happy about that. My chicken wings were actually nice size too , that was great !!!. I order all Flats half Lemon Pepper, half Garlic parmesan. I got the 10 wing combo and I get my fries cooked medium well. I live in the area and I will definitely be going back. read more

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you gotta should not be open at ALL you do not know how to do conduct business nor know how to answer the phone when you have customers calling!! you guys are literally up the st from me i was trying to give y'all benefit of the doubt and yet again you disappointed me, my order was missing my dipping sauce wings BARELY had any coating & had the nerve to have hair on it? smh how do you mess up a simple 10pc combo order? NOBODY told y'all to apply for wingstop if you hate your job that much just f*cking quit read more

Wingstop - hair was STiLL on my wings and BARELY any coating ‍ - Chicken Wings Near Me - Oakland, California

Updating review just because Rohan, who I assume to be the owner took my review to heart and responded quite professionally which I appreciate. I do plan on going back and hopefully, by then. Customer Service and professionalism would have improved and quality of food remain great! I got high hopes since it's in our neighborhood. read more

Yal be goin overboard with the salt on the fries and never fill up the ranch dipping container. It's always half full .

Omg. I never knew such great tasting wings. It's all in the sauce. I had 3 different sauces. Can't wait to go back.

The fries taste old, wings taste like reused oil. Very disappointed never again! It said 15 mins for pick up. Took about 45 mins in total read more

I've come to this wingstop 3 times since it's been open on Mac Arthur and have been thoroughly disappointed each time . I left with food, I live down the st so it didn't take long to get home 1. Food was cold & fries had NO seasoning. Second time around, 2. I ordered 2 boneless combo wings orders ... separate orders ... as soon as I got home all I had was ONE order and NOT THE OTHER ONE . So upset I didn't even want the food anymore I went back to get my money back .. food was barley warm ... 3. Last time around the phone presence is horrible.. I just called a few mins ago said hello I want to place a order to go .... no one responded and I wasn't even placed on hold so I heard voices in the background ... I called out several times to get someone attention and asked if they want my name and number since they weren't saying anything... it was just ridiculous so I went somewhere else.... I understand this is a new business in this area and there maybe some younger new employees who are still training and getting it down... idk what management needs to do make this location better but PRACTICE PRACTICE PRACTICE it'll make a whole lot of a difference. Practice simulations when ordering, practice phone calls because it's really bad . read more

This Wingstop is terrible. The customer service was bad and the wings were not cooked all the way and my order was wrong.

Im currently here waiting for my order that should've been done 50 min ago according to the app the employees are very rude and the kitchen crew look like they having fun back there instead of making the orders i would never come here again nor would i recommend you guys to. I would be calling cooperate idk how is this place still running read more

Man this is the slowest laziest store ever one hour for a ten piece that was ordered online tf 20 minutes my nutss

If I could give no stars k would've. Came here to order some wings and when I got in the car they forgot the fries. Went back and got it to come home to find they didn't fill my whole order. I ordered the 30 pack and got 10 wings ‍. I called them to see if they could fulfill the order I paid for which they did but It was such a damn inconvenience to go home and drive back... never will I come to this wing stop. Before you leave this place look inside your bag and make sure you got your whole order... they said to come in 15 minutes. Came and still and to wait another 10 minutes... smfh never again.... read more

THIS PLACE SUCKS DO NOT GO HERE. The food sucks, the customer service is garbage. Any other wingstop is better.

Don't come to this wing stop. They don't give you dressing with your wings. Why do I have to pay for ranch/blue cheese when I ordered wings and veggies?!?! read more

Made a DoorDash Delivery under this address I received my order incomplete there was 2 drinks ordered under this purchase no drinks at all were provided by their employees to the door dash delivery guy. Definitely don't recommend doing a delivery or even ordering from here. Customer service is not good at all. Employees are not efficient. read more

I've tried this Wingstop multiple times thinking that maybe they were having a bad day. Today was just the last straw. Their service is terrible!! If this place wants to succeed I would recommend either better training or find new workers. They got my order wrong (not the first time). The staff seems like they have their friends come and puts them ahead of everyone that's in line. The wings were dry. My son says the Hawaiian was ok. But after spending $60 on wings I expect my order to be correct and it wouldn't hurt to provide good service either jeez. read more

Just ordered from here and had an issue with my order not being cook the way I specified and getting stiffed on sauce I paid for. I called and spoke with the manager he told me to bring my already cooked and sauced lemon pepper and original hot chicken back to the store and they will refry it. WHAT THE FUCKING FUCK?!?!?! EWWWWW!!!!! I'm never eating here again I don't give a damn how close it is to my house. They use to be the best one in Oakland now they just like the rest. read more

Today I walked in to order and I was greeted by this young couple. They didn't tell me their names but it was a young black man and and young Hispanic woman and they just brought joy to the room . I really liked their service and I didn't even ask if they were a couple I could just tell.I definitely will be coming back you would think they're both managers but the young man was just a worker, I asked why he wasn't a manager and he explained to me that he just started hopefully he gets the promotion. read more

This wing stop is the nastiest one ive been too the only thing good is the ranch and the fries and the veggie sticks , why are the flats and drums so damn bigg ?? Someone please tell me , cause i wanna know. Lightly sauced and slimeyy like a snail read more