Had a bogo from T-Mobile so decided to try it out. Ironic part is that I cracked my tooth on the bone unfortunately. Well so much for saving money on the bogo. Ordered online and the Order was ready by the time I got there. They mislabeled our boxes. But the total order was correct. Parmesan garlic has a lot less Parmesan than I remember from a while back. But lemon pepper was about the same as before. Pieces were fair sized. Staff was nice. Inside was empty on a weekday around 6 pm. read more

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Wingstop is one of the best when it comes to wings/chicken! Food is always hot and fresh when I get it. I decided to try their new chicken tenders 3pc with new sauce (hot honey chili) which is an Asian inspired sauce. It was good. They were also not stingy on the sauce. There's also something about the ranch here. It goes perfectly with everything. I ordered through the app and the service was fast. He let me get my drink while I waited a few minutes. Restrooms and the restaurant in general was clean. read more

Wingstop - Chicken Crispy Tender By The Piece (4 Piece) - Chicken Wings Near Me - The Woodlands, Texas

I legitimately re-downloaded Yelp to leave this review. I Put in an order for 8:15 at 7, it's 8 oclock and all staff is sitting at the tables (I guess a meeting hopefully). 8:15 rolls around and no one is doing a thing. Don't take orders if you know they'll be ignored during a meeting, or do it after/before hours. 8:30 and still nothing, with like 3 orders on the board and other customers getting upset. As a business owner I'm legitimately baffled something as ridiculous as this is even happening, much less a billion dollar company. I've seen multiple other comments about management specifically, seems there's a pattern of incompetence. This is so unbelievable I'm HOPING there's something I'm missing. One poor girl was doing everything on her own 15 minutes after my order. I literally had to leave without my food and my girlfriend got it because I don't have time. Will NEVER come back to this store. (Nothing against employees, this is very clearly a management issue). If higher up management is reading this, ya got an issue. (Update: My girlfriend informed me the people behind her also were trying to refund for it taking to long and the manager was basically useless) read more

Wingstop - Chicken Wings Near Me - The Woodlands, Texas

I went inside the restaurant ready to place my order in person. However, the cashier told me that I could only order online and refused to take my order at the register. A few moments later, another customer came in, and she took his order without telling him he had to order online. I felt confused and honestly disrespected because I was told something different than the other customer. I just wanted to order food like everyone else. I believe all customers should be treated fairly and consistently. I would appreciate it if you could look into this situation and ensure better customer service in the future. read more

​To Whom It May Concern, ​I am a former employee of the Wingstop on Sawdust, where I worked for seven months. Having been in the food service industry for six years, I operate by the principle of treating others as I would wish to be treated. I believe we go to work to serve those looking for a quality meal and that our job is to do it right. However, during my time at this location, I witnessed a complete disregard for food safety and professional standards. ​The most egregious incident occurred on Super Bowl Sunday. Due to management over-ordering product, there was a massive surplus of chicken. Instead of discarding the spoiled meat to maintain QSC (Quality, Service, and Cleanliness) standards, management proceeded to sell chicken that was two days old or older. The product had a foul odor and had clearly perished. I was the individual responsible for cooking it, and I dropped at least $5,000 worth of chicken--half of which was expired. When I informed management that the chicken smelled off, they admitted they were aware, stating, "We sell expired chicken all the time." ​The leadership at this establishment is severely lacking. The store is run in a disorganized manner, comparable to being managed by a 16-year-old who just left high school and lacks the ability to coordinate operations. During my tenure, there were two managers, Renee and Phil. These managers consistently practiced favoritism, which I have observed to be a recurring issue across multiple Wingstop locations. Each store appears to have its "favorites," most of whom are female. While they speak about having a "team," the reality is that no one works together. ​This establishment is highly unsanitary and unhealthy. Food safety protocols are routinely ignored, and half the employees do not care about the customers. I am leaving this review to warn the public that the Wingstop on Sawdust is not recommended. If management and the crew do not care enough to follow regulations, the store will never achieve the results customers deserve. This has been the worst store in the area for some time, and my experience there made the reasons why very clear. read more

Wingstop - When I sent him a review of a customer, this is what he said to me as the general manager of that store and I was an employee - Chicken Wings Near Me - The Woodlands, Texas

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Normally I read reviews before stopping at any location, but it was near my home and decided to take a chance. And trust me, did.not.disappoint!!! Food was fire tonight, presentation was superb. Possibly be back, if in the area that is. Hats off to the cook!! read more

To Whom It May Concern, I'm writing to express my disappointment regarding an experience my daughter and I had at one of your Wingstop locations today. Earlier, the manager had asked my daughter to return at 5:00 PM for what we believed would be a follow-up opportunity. She arrived professionally dressed and eager to speak with him, demonstrating her enthusiasm for employment and willingness to work. However, upon arrival, we were informed that the manager had gone to another store but would return shortly. We waited patiently for over 30 minutes. When walking in to get my order I place while waiting in the car, I overheard inappropriate and unprofessional comments being made about my daughter by a group of employees working at the time. This behavior was not only unkind but completely unacceptable, especially in a professional setting and toward someone who is simply seeking an opportunity. I addressed the employees directly, and they had little to say when confronted. Ultimately, I decided to leave with my daughter, as I do not believe she should be subjected to a work environment where she is disrespected before even being hired. My daughter is a recent graduate and is excited to begin her professional journey. While we understand that not every opportunity works out, she deserves to be treated with dignity and respect, as do all potential candidates. I hope this message encourages leadership to reinforce the importance of professionalism and respect among staff--especially in the presence of customers and prospective employees. Workplace bullying, at any stage of the employment process, should not be tolerated. PS it's the one whim them orange braids and the one with the Afro Thank you for your time and attention to this matter. read more

Well it started out a little rocky with the cook telling the hostess/cashier it would be 25 minutes for my order Supposedly so I would have fresh chicken)! Ok it was 5:30 but others came in and got their order. Needless to say it was closer to 40 minutes before my 10 piece combo was ready. And the soda machines ice component was not working so no ice! Wings were at least hot and so were the fries. read more

The food was definitely hot and fresh, made to order. The service was fantastic. The cashier took our order without incident and then shortly thereafter it was brought to our table. (Never has happened in any Wingstop we have ever visited). Then, during our meal, the cashier came by to check on us: " did we need anything? Are we ok?" (Another first for us.) Almost a five read more

The store is filthy! I gave my food back. When you walk in, it smells like sewer and Jerri Curl juice. Your feet stick to the floor, and the counters are filthy! Someone call the health department...please! read more

Understaffed? 2 people working. 1 employee standing on the outside of the counter complaining about something. Employee in the back telling the employee at the counter to talk to the employee on the side of the register about hours? Pay? Order? I'm waiting in a line of a couple ppl to order as well as a couple people waiting on Togo orders. I only ordered fries & waited over 15 minutes! Multiple people got food that walked in after me placing new orders. I do not recommend this location. Not sure what is going on at this place. Service was bad. Inside the store was hot & smelled weird. The person in front of me that got a to go order had to come back in bc some of her food was forgot. Fries were awesome as always. So at least they got that part. read more

YES WINGS WAS SO GOOD , I asked someone name Jay to do my wings well done and they were GREAT!!!

I can't understand how anyone can sit in the stench of this place to eat. I may have made a mistake ordering wings to go. Especially at these prices. The service was ok. No prices posted for just wings & she didn't seem interested in helping me find the information until I explained that I wasn't going to order anything else & if I was required to I would find food elsewhere. read more

Service was terrible by the manager, I paid for my food and got home and was missing my fries. I called to get my refund and spoke to the manager on duty 8/29/25 at 9:10 pm he refused to refund my fries after they did not give them to me. I could not make it back that night for the fries and did not live in the area still refused to refund the fries that they never gave me and then hung up on me. read more

The food here is so good and always fresh. seasoned perfectly. the service is ALWAYS very welcoming and friendly. the vibe is super chill and yk everyone loves wingstop and this location is a classic wingstop vibe ! read more

Wingstop - Chicken Wings Near Me - The Woodlands, Texas

i came in at 7/13/25 at 11:24 to pick up a order i know its 30 min before close but man people in the kitchen cooking my food while on their phones with no gloves is a big no no, and having the floor wet with mop water and then hosing the floor down like i dont want dirty floor water splashing on my food like who would want to eat here read more

Wingstop - Chicken Wings Near Me - The Woodlands, Texas

Do not go here they will take forever and mess your order up and have your food sitting there after you ask if it's ready terrible customer service skills !!!! read more

I normally wouldn't give a wingstop a review on Yelp however the guys working today at 4:30pm were on their game, in regard to customer service. Wings were well seasoned and cooked crispy as I requested. The kitchen was clean, actually for there to only be two employees visible the entire dinning and cooking area looked well maintained for after lunch hours. I am writing review because both FM 1960 and the Spring Stuebner locations have been horrible when it comes to you getting what you ordered. The employees are having conflicts amongst themselves or they are low key disrespectful of customers. Don't they know WITHOUT customers they wouldn't have that job. This is my second time here and unfortunately for me I will have to spend the extra money for gas to purchase with them. Hope this wingstop remains dependable and consistent. Hey You guys, keep up the great job read more

The food was pretty good but the fries were SUPER SATLED, it was to the point where I could not eat them, and the wings are super greasy. The service was pretty good. The restaurant smelled horrible and the floor was nasty. read more

Amaizing flavors Different sauce A lot of kind of soda We have a good time The company must employee someone to keep all cleaned read more

Wingstop - Chicken Wings Near Me - The Woodlands, Texas

This is my second review. The first, made a couple of years ago, was for severely undercooked chicken. I was later contacted by management in an attempt to resolve this situation. We have since tried to give them several more chances and after this evening, we are done. We are still waiting on a refund from the restaurant from 07/2022, after their website randomly cancelled our order. The staff told us over a span of several weeks that they would process the refund, but the person who could do that was never there. To this date, that refund has never been received. Our order on 09/23/22 was received via DoorDash and the fries were severely undercooked. And then this evening, 10/09/22, we ordered again via DoorDash. Our order included 2 chicken sandwich meals, 10 boneless wings, and a tender combo. The restaurant waited until our dasher got there to let him know that they did not have any boneless wings or tenders. I spoke to the restaurant who explained they could only make the sandwiches and I would need to contact DoorDash for a refund (which is understandable since that was where we ordered from), but there was no apology or concern on the part of the manager I spoke to. This location has consistently provided poor customer service and food quality with little concern for their customers. It's unfortunate because the location is convenient and we generally love WingStop. But, we will happily drive across town to go get our wings elsewhere from now on. read more

Wingstop - DoorDash receipt confirming order. - Chicken Wings Near Me - The Woodlands, Texas

Ive waited to leave a great review for this location. I'm consistently met with stellar service every time I walk through their doors. Crew is working hard and working together to create delicious wings and an awesome customer experience! I'm a returning customer of theirs and happy to brag these guys up! Thanks Wing Stop! -Matthew read more

Wingstop - Wings wings and wings - Chicken Wings Near Me - The Woodlands, Texas

Dominic and Joy hands down best customer service I really appreciate them make sure you stop be and see them

cashier angelica both managers Rene and Chasitti even the guy in back was very much enthusiasm with their greetings my food came fast less than 5 minutes it was fresh made with so much love they also gave me a ranch for free knowing I was in the rush I want to say thanks you guys so much they all dese a raised read more

They never and when I mean never I mean NEVER answer the phone. Horrible customer service at that location. Food always cold The employees be having their kids up at the location. I don't mind people bringing kids to work. But if you're more focused on your kids than actually doing the job. read more

We were in the process of moving and was craving some food. The hubby got it for lunch and everything was hot and fresh! The fries were even hot and seasoned well. I had placed his order online and it was ready only a few minutes after they said it would be ready. The customer service was excellent. The restaurant was clean. It was busy but busy with online orders. I went back for dinner to get my own rings. It was a completely different crew. They were also friendly. Was told my food would take around 30 minutes. So I left to go to a nearby store. Came back 15 minutes later and my food was ready. Fries were lukewarm and the garlic parmesan wings lacked flavor. Had to do some hot sauce at home. I would visit again but just earlier in the day. read more

This was my first time going into this location. I think they need a new phone or something. When I called the first time they picked up right away, however you could hear that there phone was giving out. I called again and placed my order. When I got there I can hear a male worker who's livid about some guy he wants to get deported along with his girl and cousin. After ten minutes passed I received my food the wings were fresh but the fries were not fresh. The night began to get interesting as I dined in. The music playing loudly in the background was not kid friendly and some may take huge offense to it. One song that was playing was "Touchin', Loving by Trey Songz and Nicki Minaj" the r rather version, directly after that was " Twista - Wetter " I kid you not the looks on everyone were shocking, to say the least. Other than this everyone verbally treated me with respect. Will I come back? Nah. Oh also if you order uber eats the drink machine goes down a lot. That's inconvenient for the customer and the drivers that need to be replaced. I saw an Uber driver wait 5-6 minutes after getting the food to fill two drinks. read more

MULTIPLE attempts and proof that this SAWDUST location is extremely nortoriusly, ineptly, consistently, and inconveniently REFUSING ANY INCOMING CALL IN ORDER REQUESTS! Regardless of the LIES they will tell you-- "Our phones drop calls... system this our system that.." BS!! The FACT is that this has gone on for at LEAST the last 1-2yrs. I have literally called and walked in as I dialed the store number only to HEAR AND SEE A VERY MUCHSO RINGING TELEPHONE!! As the phone is literally ringing, "staff" is talking, playing around, sweeping, just anything BUT answering the damn line!! ATP-- FIX THE ISSUE OR SHUT DOWN. If this location refuses CALL IN requests, too busy, too understaffed, or want to FORCE ONLINE ORDERS -- whatever the issue is just simply SAY THAT and customers won't CALL!!! Get it?? Pick one, but the constant inconvenience and high staff turnover is ANNOYING AFFF! This location changes management as much as a baby changes diapers, shhhht!!! No longer my FAVORITE, very HIT OR MISS quality of wings, feathers all over the damn chicken, over fried, so dry you can barely swallow, lemon pepper that don't be lemon peppering at all, undercooked or overcooked... I mean DAYUM. I'm done now. What a turn off. RIP WINGSTOP. Y'all done phucked up the whole brand for me and the reviews are all strongly similar experiences. The BEST, MOST CONSISTENT IN SERVICE AND QUALITY IS MAIN STREET in Houston, TX! read more

Wingstop - MULTIPLE attempts and proof that this SAWDUST location is extremely nortoriusly, inept. - Chicken Wings Near Me - The Woodlands, Texas

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Hands down worse location ever. How do you get an attitude with someone because they are asking about the flavors. And then when they mess up the order you try and call and they get an attitude and put you on hold for over 10 mins and never click back over. I won't spend a dollar there again. read more

This place used to be the best now it's the worst!!! We ordered online. Our order was supposed to be ready in 16 minutes and when we showed up it was given to someone else! The manager accused us of having someone else pick up are order so we could get ours for free!!!?? Seriously!? We don't have time for that. We will not be coming back. The place might have a huge sewer problem because it smells rotten in the store! read more

Wingstop - 201 - Chicken Wings Near Me - The Woodlands, Texas

delivery order was missing drink but workers solved the issue. it totally smells like shit inside too.

The manager is the friendliest person you will ever meet! I went back to complain about my order, after further investigation I was in the wrong. She was super understanding, the customer isn't always right. Cringe but funny. read more

Second time trying this location. First experience wasn't great but I wanted to try again to see if maybe I just had been on an off day. Was very disappointed with the food and the service at this location today. Ordered well in advance via the Wingstop app and when I arrived I still had to wait an additional fifteen minutes after my pickup time to receive my order. While waiting for my food my shoes kept getting stuck to the floor as it looked as it had not been cleaned in a while. Only one person working the register and as good of an effort as he was making there was no possible he could have kept up with the amount of customers there. Finally received my order and when I opened it to find my wings sitting in a pool of oil which caused at least half of them to be soggy and under seasoned. Very disappointing to say the least especially since this location is so close to my job. read more

Wingstop - Way too much oil in the bottom of the container. - Chicken Wings Near Me - The Woodlands, Texas

Absolute joke. This place needs serious help. Theses employees must not give a fuk bc this sht is wild. Bro gave me half a dozen brownies when i ordered wings like. are you dumb? do you need help back there? should i hit up the gm instead?LMAOOOO Reading these other reviews i'm literally dying it's so funny how sucky there costumer service AHAHAHA bdubs 4L. read more

promise is the best worker here period point blank ! shes always helping and on point with the order ! 10/10

Ordered online, food was good and ready on time, service was nice- best wing stop within 15min from me read more

Wingstop - Cajun wings - Chicken Wings Near Me - The Woodlands, Texas

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I rarely do this but last night wingstop did me so wrong. I ordered a 6 pc boneless wing combo last night thru Uber eats and when my food arrives it looks like someone chewed up my chicken and called it a day. Like? First of all it's suppose to be 6 not 5 1/2. Anyways. I won't be placing my order thru Uber eats anymore i will personally have to pick up my own order and count my wings since they wanna play. read more

Wingstop - Chicken Wings Near Me - The Woodlands, Texas

Had to order at this location due to the Rayford one always having their online ordering turned off. Picked up our order to find they didn't give us 20 wings. Called them and they told us to come back. Drive all the way back and when we arrived they couldn't find them. Had to sit there while they remade them. we use to love Wingstop, but lately these establishments feel like they just don't care who they hire. Looking for a better wing experience. read more

Wings were hard and cold and tasteless, price was decent and staff was friendly, but won't go back,

This particular Wingstop was clean and inviting. Staff upon walking in greeted us and took our order when it was our turn. He was friendly and food came out hot. I give this place five stars. Under new management too! Employees were working together to get the orders out. Perfect place to get a good hot meal and skip the cooking. read more

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