This particular Wingstop was clean and inviting. Staff upon walking in greeted us and took our order when it was our turn. He was friendly and food came out hot. I give this place five stars. Under new management too! Employees were working together to get the orders out. Perfect place to get a good hot meal and skip the cooking. read more

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This store, first of all I expected to be very clean, was still quite dirty. The staff was obviously very overwhelmed and definitely not able to keep up with the orders. I appreciate during these times they are working, but there were 10 plus people in the store waiting. My order was ready at :30 past and did not have it in my hands for 20 minutes. I returned home and I was given the completely wrong order. I called and waited 10 minutes on hold, and hung up and called back. I was told I had to wait again, but stated I already waited and wanted to speak to a manager. Then I waited and was told they were too busy and I would receive a call back to which I did not. The gloves the staff used were ripped and there was quite a lot of cross contamination. They were not following CDC guidelines and just honestly completely overwhelmed. This store needs some work. I don't like giving bad reviews, but unfortunately this place just did not meet many standards. read more

Love it hereeee. Monisha at the front desk is very professional and sweet. And the restaurant is super clean and well kept

Food is always decent, but NEVER ready within the given time. Customer service is extremely questionable as well.

The food is fine, however every time I go to this location I have to wait 30 minutes to an hour for my order that to actually be given. the ambiance is always packed with people just waiting on their food even if it's just a small order it will still take forever. read more

The Food was extremely excellent, the service wqs amazing i was immediately was greeted with a smile and a extremely nice worker I didn't quite catch his name but he was working on a monday at 4 o clock and was extremely nice! The place was also extremely clean and the bathrooms were nice. read more

this is my go-to wing stop! the employees are supper chill and kind, the wings are always delicious. especially the mango habanero, yumm I dream of them. the fries though.. today I ordered extra well done with extra seasoning and I even picked up my order 5 minutes early but the fries were not well done and had barely any seasoning, less than the normal amount ;// oh well, the wings is where its at!! and customer service has always been great here read more

This place is horrible I placed an online order through their website and paid $17 dollars to be door dashed. An hour went by and my order was not delivered. Then I receive an email telling me that my order was cancelled through Wingstop when I called to see what happened the shift manager hung up on me not resolving my issue so I was pissed and called back and then he changed his story, that they never received my order which is BS if they were able to cancel it on their end. Proof below AND then when DoorDash called to get them to reorder it since they received the request the shift leader still stayed with his story that he did not get the order in his system and refused to give me a refund. At this point I am fuming I will NEVER go back to this shitty place I will drive the extra mile to go to another wing stop. I called customer service and they are processing my refund and I made sure to let them know about their unprofessional shift leader read more

Wingstop - Chicken Wings Near Me - The Woodlands, Texas

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I have to say... I've NEVER been THIS satisfied with this location of Wingstop. We ordered pickup through Uber eats and asked for everything to be fried hard. We also asked for three different flavors. Nothing was drenched in oil with little flavor, nothing was missing, and EVERYTHING was fresh! To the two young men that were working; KUDOS to you two! I want to always order during their shift! Coworkers should take notes! read more

the person who took my order was nice, but there was another worker (white male, short curly hair) who was rude to me because I asked for RANCH. I asked him if I could have ranch, he said "it's extra" with an attitude. pardon my French, but I didn't fucking ask if it was extra like I didn't ask for all that I just wanted the ranch. Instead of ringing me up for it, he walks away and starts talking to the other employees. So I had to wait an extra 5-10 minutes for my ranch because the other employee that was actually working was taking orders. I'm not sure if that's how this establishment was made to be run, but that's ridiculous. read more

Took the 35 minutes to get me ten wings and then they got my order wrong. I will never go this place.

Not fast service, but the food is fresh and hot. Friendly staff. Easy access from parking lot and great location. read more

Top of the line service! I was greeted and just as soon as I ordered my food, it was done soon afterwards! Great service overall!

Awesome staff and always great food! Drive past three other Wingstop to get here!! My husband just won the wing competition which was awesome! read more

Wingstop - Chicken Wings Near Me - The Woodlands, Texas

0 STARS!! Went to this wingstop around 10 this past sunday, the wings smelled like grease poured on a plate, and the ranch tasted like sour cream. I was so disgusted I didn't eat any of the food, your employees need to do better. Money gone to waste. read more

Wingstop - Receipt - Chicken Wings Near Me - The Woodlands, Texas

I decided to go to this location, since it is near my home and call in. The phone rep was very adamant about the pronunciation and spelling of my name... (not something your experience often) I was told the call time and arrived a few minutes early. My order was correct, hot and fresh! I was pleasantly surprised and will definitely return again! read more

Wingstop - Chicken Wings Near Me - The Woodlands, Texas

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Have been going back, over the last few months, hoping it would return to normal. It has not. Every time we order, we have issues. We will not return again. I love wing stop wings, but that is not what you get at this location. Very disappointing! read more

Completely new experience from past visits. Staff was very helpful and although very busy they communicated perfectly and let us know we were waiting on fresh chicken. read more

They never answer the phone!!!! They got my order wrong one time, I asked for bone-in thighs, I got bone in wings which was really upsetting because I didn't realize until I got home. I order the same thing everytime & I pay a different price everytime I go. The workers that open have terrible customer service. My food is always good tho. read more

I really enjoy the teriyaki and hickory smoked BBQ sauces, but the boneless chicken is very hit and miss. I will order an eight piece combo and maybe get five good wings and three fatty, chewy, nasty wings. Twice all eight have been delicious! Charlie M. loves to order the Cajun boneless wings when the Rockets are playing. Sometimes I am willing to risk bad chicken, and sometimes I am not -- never am I willing to watch a Rockets game :p read more

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A bad day for wing stop . I waited over thirty minutes,for not receiving my food . My boss who ordered after me , received and had eaten his . Did not appreciate the rudeness from the manger,when asked for a refund . I was told it takes over 18 minutes to cook my order for. She pushed my refund in my hand and walked away. I'm not impressed there was only 3 other costumers at tables & no one in line . So much for costumer service . read more

Sorry but this place is lousy. I ordered some wings one night to take home. Waited forever For a bag with some skinny dried up wings with NO taste whatever. Such a waste of money. And the people that work there are rude. read more

Unable to take online orders. Also not honoring corporate email specials. Very disappointing during COVID.

Anthony was a very respectful guy when I came through to pick up my order always love coming here

We went here again last night. We tried it again after the conversation with the owners. My husband called in a to go order. My husband has a simple name, almost like joe. The girl couldn't figure out his name and then hung up on him. He called back and told them he had a coupon. She put him on hold and then a guy got on the phone. Said hello twice and hung up again. Well, he called back again less impressed and very pissed off. He ask for a manager and the guy said it was him. They spoke, an order was placed, he apologized for everyone hanging up. The food was dry and tasteless. The staff are a bunch of idiots and we will not return. read more

Pretty good food, but we were talked into the combo for 2 people.. it could have fed a family of 4! We'd never been to a wing stop before and proceeded to order a 7piece strip fries and such... The clerk told us we should just get the combo with 10 strips... we obliged, big mistake. It was more expensive and way toooo much food.. We took the extra 4 strips home and will use for for a salad or something. Service was adequate and the food was acceptable, nothing to write home about.. Although the fries were pretty good. read more

This place should be out of business. They do not have enough employees and the ones they have do not care about anything. I will never order on the app again because it doesn't give me an option to pay at the dump they call a restaurant. My wife gets there in 20 minutes because that's what the app said she had to wait over an hour after getting there. Like I said the owners should be ashamed they are thieves and now I know the reason they don't allow to pay at the dump although it's an option that does not work on the app. DONT DO IT!!!! Last time I asked for well done fries but they were barely cooked so I guess they showed me. read more

Great wings, great service. Don't get much better than that. Wings came out promptly after order and tasted great. The workers were smiling when I came, it was warm and inviting. read more

Very disappointed- I won't be coming back here. My entire meal was way over cooked making the wings just dried out. Customer service : I don't believe they know how to address issues, their excuse for dark potatoes "it's cold out north, the potatoes are cooking darker than they are supposed to" Their excuse for the overcooked wings; "they shouldn't be, we cook them for 13 min" I know if I go to a different restaurant they will replace my meal or give my money back. Here the manager just walked right back to the kitchen. read more

Wingstop - Chicken Wings Near Me - The Woodlands, Texas

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Usually always order from here and sometimes I have issues with wait time or didn't give me full order but never have i got a bloody chicken wing I threw up all my food and just won't ever be eating Wing stop again and will be contacting whoever is the higher up that was the most nasty thing ever ! read more

Wingstop - a person holding a piece of meat in their hand - Chicken Wings Near Me - The Woodlands, Texas

I waited over 30 minutes for 5 wings and some fries. There's at least 7 employees visible and only about 10 customers in the store right now. I've watched all the carry out orders be taken care of before mine. The staff wasn't friendly, they were yelling at each other in front of customers (like YELLING yelling), and even though the orders were slow- at least 2 of them were just standing their idly. On the upside though, the wings were great. The fries were like a 6/10. read more

Great wings. Freshly made each time and full of flavors. I also like the rolls, so soft and good. My favorite flavor is not listed on the board it's Medium. You just have to know to ask for it. read more

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went inside and was ignored by 3 people standing at the counter, never looked at us or acknowledged us in any fashion!

Out of ice. Out of most drink options other than soda which I have not had for years and my mother cannot have because she is diabetic. Service was incredibly slow and most orders were returned to the counter for being wrong. Bugs climbing on the windows inside of the restaurant...My first experience inside of a wingstop and most likely my last...This location should hire new staff immediately... read more

Very nice store. I came here with my family on a Friday night and ordered a 30 pack food arrived fresh and very flavorful. Food did come a litter bit later than expected but the staff was apologetic and kept us updated on our food so there isn't any reason to fuss. Definitely worth the trip here rather than the other location. read more

There are a lot of wing stops in the area, this one is by far the best. Service, food, and cleanliness are all amazing. Terrific staff and management. Everyone looks happy hear and they all work as a team. read more

This is the third time I've ordered from this location with inaccuracies in my order. I ordered 5 mild and 10 plain and they gave me something completely different. By the time I realized the mistake I was already home and didn't want to drive back. This is not the first time something like this has happened from here. read more

Worse wingstop ever! They took for ever to just take my order I had to repeat 3 times it looked like they didn't even know how to use the computer thing they take orders in! Waited for a long time so we went to check and they had our food just sitting there and never got called that it was ready! read more

I don't know where to start. Walked in right at 11, when they opened, ordered, and was told there was a 20 minute wait.... ok. Well 45 minutes later we get our food. My fries were cold so I took them back to the counter and stood there for 15 minutes waiting for more fries. Staff walked in late. They obviously weren't prepared for the day. They were filling call in orders while the entire dining room waited for food. Unorganized, unprepared, and putting out cold food after a 45 minute wait. The staff remained professional and courteous even though they were busy. They definitely need some training and to not take 20 to go orders all to be picked up at opening. We won't be back. read more

Best wing stop in the world, the workers are great and super helpful. I stop by everyday cause the environment is so addicting.