On a recent shopping day, I decided to shop at Winn-Dixie. The store is in a convenient location, right off Collier and parking is good. The store is clean and has a layout that's easy to find things. I was a little disappointed with some of the produce, the Bok Choy was still good, although not as crisp as it should have been, Likewise for the salad section, although the tomatoes and oranges looked fresh. The seafood department has a varied selection and so does the meat department. The salmon I bought looked fresh and was priced well. One of the things I liked are the BOGO specials like Publix has, plus they have the Fresh Pet section and my dogs appreciate that. Service is good, and the lady who checked out my order was friendly and helpful. Winn-Dixie has a good selection of products and they are customer friendly. read more

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first things first it is hotter than heck in this place second of all I want to apologize to the cashier who I apparently hurt his feelings. I had headphones on and I guess he was trying to ask me a question when I took the headphones off. I asked him did I ask you a question he said yes I asked how you were doing three times with a very uncomfortable and unprofessional attitude I wasn't aware that it was a requirement to not wear headphones and respond to someone who is asking how you were doing. I actually have a sore throat and was not interested in talking to anyone however to appease him I took my headphones off and responded so I do apologize for the very sensitive man that was at the register today at 5:31pm Monday, June 1 I hope he doesn't have to go to therapy or see a counselor for someone not responding to him promptly. read more

If you want to know why Winn-Dixie is suffering, visit the store on Collier Boulevard. You will find they are frequently out of basic staples. Good luck getting any help. And when you go to the checkout, it will be hit or miss whether you get somebody who is friendly. Today, a woman named C**** seemed actually annoyed I was inconveniencing her by using her checkout line at a time when the grocery store was nearly empty. I had placed all my items on the conveyor belt, and she was next door with one of the other clerks. I asked the other clerk if somebody was going to come to this register and she shuffled over. All in all rather unpleasant experience for something as simple as groceries. So much for "service with a smile." read more

been coming to this store for 3-4 years. The checkers that check you out never speak to you. No "hello" and no "thank you". Do they even speak English? my bill was almost $400 last time I was here and this guy checking me out cannot speak to me?? plus I had to bag my own freaking groceries! This is not a one time issue, it has become the norm. I now drive the extra 10 minutes to Publix read more

I enjoy going this store it's always clean and the produce is always fresh and priced fair. The problem today was while I was standing at the deli I could see five people with no masks. Even Walmart has someone standing at the door and no one gets in without a mask. Has the management of this store failed to realize that WE ARE IN TROUBLE HERE FOLKS THERE IS A Disease OUT THEIR THATS GOING TO KILL US. The law states you are required to wear a mask when we are in a public business. read more

The produce beats Publix hands down. Excellent selection of wines and the attached liquor store has knowledgeable and friendly servers.

I went to winn dixie once and ever since i started loving going their, their always having great deal, their produce section always clean and fresh their worker are nice and the cashier that check me out the first time was splendid he was a black handsome tall boy his name started with a Q i think. He was making the whole checking my items out entertaining by talking and his bagger was also making it fun, best store i been in. read more

A new Winn Dixie close to our home. The store is gorgeous! Great parking. Very nice, polite and responsive employees. Weekend sale item out at 4 pm on a Saturday, but advised available Sunday morning. I should have asked "when". I'm looking forward to using this location more often! Like, tomorrow!! read more

This location is one of many bought from Sweetbay. While this store was great in the past, the new management has completely ruined this place. Deli food has become tasteless, in many causes almost inedible. I would avoid the deli subs at all costs. Customer service is nonexistent and much produce is overly ripe or bruised. One can safely say, Winn-Dixie has successfully destroyed what was once a great place to buy groceries. read more

Winn-Dixie - Winn-Dixie sub. It's worse then it looks. - Grocery Near Me - Naples, Florida

Thank you for not coming after those of us who have underlying medical conditions and cannot wear a mask due to not being able to breathe!!!

This location is clean, the prices are affordable, staff seems nice and that's what keeps me coming back. I prefer this location over the one in golden gate city, it's not as crowded and the lines aren't so bad either. In & out for a busy mom like me! read more

They never have more than one person slicing the cold cuts. Today they finnaly do and I thought wow this will work. No, they don't know how to clean the machines after each customer so when I asked them to clean it it's messy side eye stares and since the machines look like they haven't been cleaned since yesterday it's taking 30 mins to clean it with what looks to me like a cart wipe. I can't with this. Your supposed to throw the first slice out due to contamination but he tried to feed it to me and rolled his eyes when I told him to throw the first slice out. WTF read more

Updated from 2016: Hurricane Irma prompted -no forced- this store to remodel. They are much cleaner feeling and have cute little carts so you don't have to lug the big ones around. I am short so I appreciate that. I actually go here. read more

This is the closer Winn-Dixie from my house !! Actually I should not give them any start, however this is store is disgusting about customer services !! The employee at the licour store is out of her mind!! Horrible customer services, you need to fire her with not excuses !! Really Winn Dixie.. the Managers was the best person ever, however his employees don't respect him ??? You have a homework now !? Why she is not doing her job and why she is not respect to him !! I saw a lot of racism on her part to me and to the manager !! This is bad and I will look for my lawyer! I paid more than 100.00 dollars !! I had with me my ID !!! She refused to sales anything to me aven when I have showing her my ID, she created something personal !!! And this is not right ! Let's create a good training program where your employees learn what is the law !! And to take care the customers well !! It is very shameful that employees of such a large company do not know the laws of this beautiful country !!! I have felt discriminated against in fact I have been discriminated against and offended !! The manager was not respected either from her, It is incredible that this happened!! Any question let me know, any way you will heard from me soon !! read more

Terrible produce. Wilted lettuce. Dried out ginger root. Prices low so I guess you get what you pay for. Employees were not trained well and did not know where basic items were. Store was well stocked with canned and packaged goods. read more

Looks like they got the start up issues worked out and it's a smooth running operation. The quality is not quite Publix but the variety and prices are better. The workers are pleasant enough and they staff all the registers on the weekend so you can get out quickly. The produce is hit or miss and better at publix. The deli carries Dietz and Watson as well as their own brands. The bakery is better than Publix. Don't mind coming here when in the area. read more

I love this grocery store, not only it is very clean and well stocked.. it is also very near our house. The produce are very fresh as well as the meat. My experience with this store is always positive. read more

If you want a clean store that is easy to get in and out you'll have no problems. Their bakery has daily bread is warm and fresh in the morning. Their deli staff are courteous. The produce is always presented nicely. As for prices they beat the Publix store a mile away on many items. I find myself shopping here more often lately and that will likely continue. read more

Ok, bizarre exchange at the deli counter this morning. I was practically the only customer in the store at 8:00 am. Deli counter rep was initially very friendly and pleasant . I asked for 1/4 pound of roast beef. She slices it and places 3/4 pounds on scale. I reminded her I asked for 1/4 pound. She gave me a funny look and took off about half of it. Ok, I am not that picky so I will roll with the overage. She asks if I want anything else. I ask again ( slower this time) for 1/4 pound of ham. She cuts and weighs out .55 pounds. I pointed out (again) that I asked for 1/4 pound. She got very belligerent insisting that I asked for 1/2 pound. I actually let her have her way and let it go. I live alone and never ask for more than a 1/4 pound of any deli meet. I now have about a pound to go through over the next few days....I think the problem is the lack of understanding fractions. I don't go here often but if I do I will write it out on paper. read more

First, Publix at Pebblebrooke is INSANE since they've built so much out here so my husband and I decided to "rediscover" Winn Dixie after about 20 years. Honestly their meat department and pre-made bakery are better than Publix. Yeah, I said it. French bread and garlic bread are amazing. Service is okay but again Publix at Pebblebrooke is abysmal (and notes to that management have yielded no results). There always seem to be some oddballs wandering the parking lot (possibly due to the bar Blue Monkey) but it's worth the visit, especially for the meat department. They also have some unusual things that Publix doesn't have and great sale prices. read more

Shopping here is always a pleasant experience. Better prices for the area, a friendly and hardworking staff, and great location just on the outskirts of Naples. It's nice that the staff seems to want to hold a conversation- they aren't just harried into the do-or-die break-neck harried harassment that we all seem to fall into sometimes. Lets you know you're actually in the South. read more

Wow if you walk in to buy beer at this liquor store make sure you bring Id for everyone with you. If not just send the person outside that forgot it and Brett will take care of you read more

This store is complete disgusting..! It's always slow at the cash out registers and never anyone bagging..! You have to bag your own groceries..! Never busy and prices are not cheaper than Publix. Over Publix blows this place out of the water read more

Wow, if you are in a hurry, forget Winn Dixie, go to Publix instead. I tried to call to see if they had sweet corn, I was put on hold for 10 minutes, twice. Terrible customer service, take your money and go elsewhere. read more

Over the weekend I was in Naples visiting family and friends, some what a family reunion. So excited for a fun weekend... Until I met Candy! My 15 year niece just received her driving permit so I had her drive me around town to help with some errands. When I tried to purchase a couple of 12 packs of beer from your store I was asked for my ID and so was my niece. I laughed and explained that she was only 15....and did not have an ID, no 15 year old does. I was shocked and embarrassed when Candy refused to sell to me. I'm 42 years old, what's the problem. Is this a State Law? She said no it was store policy. Being completely embarrassed and shocked I asked for more information. She said this is not your daughter and I will not sell to you. Was Candy suggesting that I was going to buy this alcohol for a 15 year old? Would it have been any different if my 75 year father would have been in the store with her? I asked to speak to the manager and she smiled (sarcastically) and said your talking to the manger. I then asked her name and she smiled again (sarcastically) and said my name is Candy. Well.... I left with out a fight...went down the street to Public's and bought my booze there, along with Steaks and Burgers for the party. No issues, No questions, No smart comments from staff. I also told this story to my family and friends and asked them not to go to your store as the way I was treated by Candy was just wrong. Again, I'm a clean cut, straight as they come 42 year old gentleman, I had not been drinking or acting in any strange way. There was nothing I did to make Candy refuse to sell to me. And I am completely dumbfounded at the fact that I can not go to a liquor store with my 15 year old niece to buy beer. I have never spent the time to leave a negative comment about an employee, but this lady was just over the top. read more

I love Winn-Dixie. They have the best meat and their prices can't be beat in this town. Publix doesn't even come close!!! I didn't like this store at all when it was a Sweet Bay. I'm so glad Winn-Dixie bought them out but I wish they would have done away with the Sweet Bay layout! read more

I don't ever really do this, but coming from an extensive retail background I think Winn Dixie needs to level up their training on customer service in the front end. I had an experience with Tracey, a cashier, today that has unfortunately changed my entire perception of the store. For starters, greeting people in your line should be as simple as breathing.. but again, not everyone thinks like I do. However, After she totaled up my items, I noticed there was a sale that didn't generate correctly on the screen, I asked Tracey to check on the sale as it was tagged at 50% off on the shelf, Tracey asked me, "do you see my line?" ...after I asked her to check again, she grabbed her phone and in an annoyed tone asked for an override. When the manager came over and PROFESSIONALLY handled the situation, Tracey's subpar attitude was still in full effect as she demanded I swipe my card again since the transaction was cancelled due to my request. Given that I have a choice of shopping at a Publix on every other corner in Naples, yet I choose to pass them and shop at Win Dixie means that these types of experiences matter. I hope this review can guide management to better direct the steps of their employees who tend to make customers feel like an inconvenience to their obviously in-prioritized job. read more

Always super crowded, they got rid of the self check out and now after I shop u wait in line for 15 mins just to pay for ur stuff, they never have more then 3 registers open read more