So I reviewed these idiots last month complaining about the exorbitant fees they charge: $400 for a basic tune and a new tire. This guy Chad reaches out and offers me a partial refund of $69.99. Of course I accepted and thanked him. A week goes by, nothing. Then I get an email asking if it's okay to accept a store credit for $100. I say no. I want the cash. That's what you offered. I pointed out that the refund was his idea and that to renege and offer me a store credit was shady. I still haven't received the money. read more

I have a Canyon Aeroad CF SLX that was frame warranty and needed all components transferred from the old frame to the new frame. I had the technician come to the house twice and left my $6500 bike in horrible shape. The technician did not have the proper tools, knowledge (of internal Canyon wiring), or support system (could not get hold of his reps). The bike was eventually brought to another shop and the damage is extensive along with a scratched new frame. If you have a basic bike I guess Velofix Orlando can work on it but do not give them your expensive bike. Two and a half months later, I still do not have my bike thanks to Velofix Orlando. read more

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What a terrible service! I made an appointment to have a technician come to our home and I booked it three weeks in advance. Now I receive an email unilaterally from them saying they're changing my schedule for no reason I called and they said if I don't like that time then it'll be another three weeks for me to wait. Totally unacceptable. The operator was nice but had no information and couldn't do anything about it. I do not recommend this company at all. read more

I recently purchased a bike from priority bicycle shop in New York City. I chose to have Velofix assemble my bike. The fellow that came out his name was Josh. He was absolutely terrific! He tightened every single nut and screw on my bicycle he tested every single part of my bicycle and he even test drove my bicycle. If you are getting a new bike and Are not comfortable assembling it yourself then you need to choose Velofix of Orlando as your bicycle assembler. You will not be disappointed. It is worth every single penny you spend to have Velofix put together and assemble your bicycle. Again ask for Josh he is the best of the best! Lest I forget, the owner's wife, June, was absolutely wonderful on the telephone!! Charlie Barrett Orlando Florida read more

Velofix - Orlando - Josh(the best of the best!!) from Velofix Orlando and Charlie Barrett (Happy bicycle owner). - Bike Repair/Maintenance Near Me - Orlando, Florida

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Love this guys come right to the front of your residence and basically same prices as a local bike shop read more

Velofix - Orlando - Garabaruk 48t oval chainring thanks for the recommendation guys - Bike Repair/Maintenance Near Me - Orlando, Florida

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What an unbelievably great service! I had a flat tire on my Walmart Special bicycle, and I couldn't find the size of innertube I needed to fix it myself. I found out about Cooper and Velofix through a neighbor on Nextdoor. This is a legit rolling bike garage! He fixed my flat and tweaked some minor things for an incredibly reasonable price, and they have a whole "contactless" process for COVID safety. I'm so happy to have my bike back in working order, and Cooper couldn't have been more personable and professional! An unqualified RAVE!! read more

Velofix - Orlando - Velofix mobile service van - Bike Repair/Maintenance Near Me - Orlando, Florida

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These guys were great. Set a time for them to come and they texted to let me know they were on their way and when they got there. They gave my MountainBike a thorough tune up and even let me know about an unrelated issue to keep an eye on. Great service. Highly recommended read more

Great experience. Jason was our tech. He arrived on time. Tuned up the bike and gave it back in under an hour. Great service for the same price as a bike shop but without the hassle of dragging the bike back and forth. read more

I'm a repeat, happy customer. I originally purchased an eBike on Amazon that was a total mess. It was damaged and had missing parts. I don't have a car and didn't know how I was going to be able to take it to a bike shop for it to be fixed. ** Then I discovered Velofix which drives their bike shop van to you! I scheduled an appointment online. Jay took a look and showed me how it wasn't safe to ride without replacement parts. He wouldn't repair it unless it meant I would actually be safe. You know you're working with good folks when they put the customer's safety first. ** Jay also mentioned that Velofix has a couple used eBikes where the funds go to the local Special Olympics Florida Triathlon Team. The price was great and they were happy to let me do a test ride for free. (And offering to come back again if I wanted to buy it later.) I scheduled another visit with Coop (the owner) and he spent an hour with me teaching me everything I needed to know about maintaining an eBike. He made sure that my use case was right and that the fit was right as well. Fantastic experience and I'll keep coming back as long as I live in the area. read more

ElliptiGO bikes are hard to transport so it was great to have expert service from Jarrod. He responded quickly and guarantees his work. read more

Velofix - Orlando - Expert ElliptiGO service at our home. Thanks Jarrod. - Bike Repair/Maintenance Near Me - Orlando, Florida

Velofix Orlando has gone above and beyond to help me get (and keep) my bike on the road. Not only does the team at Velofix provide friendly service, but they also take the time to teach newbies, like myself, how to proper manage and maintain my ride. Expert knowledge and passion are what drives Velofix, and I can't recommend them enough!! Thank you!! read more

This company is top notch Cooper was knowledgeable, honest and friendly. Did a fantastic job. Highly recommend him and Velofix! read more

Service is very convenient since they come to you. I was initially happy with the service until I had to put air in the tires. Velofix replaced my presta valve with a standard valve tire. I wish they had said something or asked. Both of my air pumps are for presta valves. Ended up having to skip the ride in order to go buy a new pump. Not a huge deal but it ended up being an unnecessary inconvenience and hassle. read more

I can't rate their service because they never showed up. I got a call an hour after they scheduled time to come out and said they would be another hour. They then just did not show nor did anyone contact me. read more

I needed my new bike built and my girlfriend's needed tuning so started looking around to drop them off at a shop but fortunately came across Velofix. They offered similar rates as the shops I saw, yet they come directly to your house! Within an hour or two of inquiring, they contacted me and set up a appointment that week. Came out and did a great job in just over an hour for both bikes. Very professional and good business concept delivered properly. read more

Excellent work and service. Really worth the price to know things are assembled properly.

I highly recommend using Velofix for all your biking needs. Jared is very friendly and knowledgeable. Goes above and beyond to make sure your bike is absolutely perfect before he gives it back to you. Super convenient because the shop comes to you. He also takes the time to teach newbies like me how to do the preventive maintenance on the bike so that I get the most out of it. read more

"Above and beyond" would be an understatement. I highly recommend this business! Both of our bikes were in rough shape, but Velofix made them ready to ride. So glad we used them. And we never had to leave our home! read more

Not even messing around when I say this was the best experience with my bike ever. And I am an IronMan who knows bikes! I dread going to actual shop shops because I'm afraid I'm going to be taken advantage of. Furthermore I feel like no one cares about my bike as much as me. With Coop and his team, it felt like my bike was their baby and I literally watched him tune me up with so much care and precision.....it was unreal. A one-stop MOBILE shop.....amazing. Never going anywhere else. read more

Great service very friendly and knowledgeable what highly recommend using them for all your bike needs. Josh is an excellent technician

I did not, too expensive. I don't need a bike tune up, just the derailleur to be adjusted.

This place is GREAT! It is clear that the owner and his wife not only care about great customer service but also in making quality repairs for a fair price on the bikes they service. If I need any other work on my bike done, this will definitely be the place choose again! read more

I am in the area temporarily helping my parents coordinate some healthcare issues. I've been riding my father's old Roadmaster mountain bike each morning to maintain my sanity. This bike had never been serviced and was in dire need of some maintenance. Velofix responded within minutes of my Yelp request for quotes and was able to provide next day at-home bike repair at a rate comparable to the best shops at my home in DC. Technician Josh was communicative, proficient and courteous. Best bike repair experience I've had on 25 years of biking. 5 STARS! read more

Wow...such a great business concept! They come to you by appointment and you test ride on the spot to make sure everything is working. Rates were VERY reasonable, especially when you factor in the convenience. Did a tuneup, accessory bar mount, and fixed a nagging seat post problem. I am completely satisfied. Jay was great! read more

I don't have a bike rack for my car and I had a few broken spokes that I needed to get fixed. I was so glad to see that they come to you. They were quick, expedient, clean and thorough. They tuned up my bike and they did a right proper job of it too. read more

I called Velofix to get an appointment and Cooper was able to fit me and repaired 3 of my bikes. The service was fast and excellent. Great customer service, I will definitely call Velofix again for any future repairs. read more

I was in a jam this weekend, unable to remove the sprocket cassette on my bike to replace a few spokes. It requires a specific tool I didn't have. Velofix came to me with a complete super organized shop on wheels. The owner Jarrod really gives his customers service with a Wow factor. Very professional, friendly and prompt. Just a great guy who knows his bikes. He had me going in no time. I would highly recommend Velofix to anyone with a bicycle need. You will surely be impressed as I was. read more