Looking for a new Internet Service, and sooo glad I came to Yelp! This business does not have…read morerecommended reviews showing...Why?? The claims made in the "algorithm driven" NOT RECOMMENDED reviews are serious-- and should be factored into a decision of whether to choose this business. Thank god I read them! Just to see for myself, I called their office, and sure enough, IMMEDIATE VOICE MAIL. Read ALL the hidden reviews. THANK GOODNESS FOR YELP!!

For one year, the service was alright, the price was very good, and minor inconveniences, like not…read morebeing able to get hold of customer service, was put up with. This year, when their tower changed (from Gages), the whole thing crashed down worse than you can say "service from hell." For example, no one is around during stated business hours or days; no one answers the phone, or the voicemail is full. The manager refused (!) to say who were the owners, and refused to honor his promise for credit, and repeatedly blamed the customer for his business' ability to even answer the phone. On the half a dozen times I had to go in person to get service, at least two other customers were complaining too! Don't bother signing up with this business.

Its a really good tv provider its really nice because it lets you watch mostly what ever you wanrread more

Great Sales Team, Great Customer Service, Knowledgeable Service Team, Wide Variety of furniture and…read moreappliances.

From the owner: The Best Entertainment On Television Starts With DIRECTV At Zone Home Entertainment. At Home Or On…read moreThe Go, On Your Tv, Laptop, Smartphone Or Tablet Device (Content/Channels/Functionality Varies. Data Charges May Apply), DIRECTV Satellite Tv In Iowa Brings You The Biggest Sports Match-Ups, The Best Family-Friendly Programming, And The Latest Hollywood Hits And The Tv Shows Everyone Is Talking About. And With Access To Thousands Of Titles On Demand At Home Or On The Go, DIRECTV From Zone Home Entertainment Gives You More Of What You Want, Everywhere, Every Day (Access To Available DIRECTV On Demand Programming Is Based On Package Selection. Actual Number Of Titles Will Vary. Additional Fees Apply For New Releases. DIRECTV On Demand Requires A Broadband-Connected HD Dvr (Hr20 Or Later) And A DIRECTV Cinema Connection Kit.). Order The #1 Satellite Tv Service In The Country, And Get The Best Channels For The Best Price. Call Zone Home Entertainment, A Local Authorized DIRECTV Dealer, And Order DIRECTV Today!

As a Spectrum customer, I was delighted when Consolidated fiber came to my neighborhood. Finally a…read moresynchronous data transmission system that could handle today's household and work-from-home needs. Then it started going sour... First: Fiber cable installation. Nobody told me I'd have fiber cable strewn around my yard for two months before a third-party contractor showed up and started digging. Without contacting me. But it went okay, and I had few/no other issues with the fiber system for the low-cost first year. Then prices went to normal, and my billing got messed up. I started receiving threatening cut-off letters two days after the payment had been pulled from bank. Never did receive any reason for that other than I needed to set my auto-payments for at least 10 days before the due date. They don't mention that anywhere, and no other company who I allow to automatically get paid has ever had similar issues. That's a pretty basic thing to fix, Consolidated. Forward to a warm summer day, thunderstorms roll through and power is cut. Three hours later, power is returned, but the internet service doesn't come back on. Five days later a tech finally comes by and replaces the fiber modem. No word about why the device needed replacing after the power outage, but it did. Forward to vacation time. I decided I don't need my internet or wifi turned on while there's nobody home for ten days, so I turn all the equipment off (power buttons on the back to off, and then unplug them.) Return from vacation, start up the equipment one piece at a time with no success. It's a long wait on hold to be told it would be 3-5 days before I have the same fiber modem replaced again, this time by a third-party contractor. He mentioned that he spends most of his days replacing those fiber modems, because their firmware can't take a power cycling. You'd think that they would use equipment that can sustain being powered down. That's also a pretty basic thing to fix, Consolidated. Forward to recently, when I discover that Consolidated will happily over-charge you for their service, when their advertised regular rate (been a customer for over a year) is $10/month less than what I've been paying. Their rate may have dropped, but they damn sure didn't tell existing customers. If it were the other way, I guarantee they'd be making customers aware of a rate hike. So after waiting on hold for almost two hours (the first hour a guy from a call-center in India answered, said my phone number was incorrect, and hung up on me.) After another hour on hold, I finally got a person who was helpful, and even called back twice over the next couple days to ensure that my desire to change from Consolidated to their fiber subsidiary Fidium was on track. Very nice! Today, my Fidium install appointment was a window from 1pm-3pm. I gave up my entire Monday afternoon to be available. At about 3:45pm (45 minutes AFTER my window closed) I got a call from Consolidated Customer Service saying the tech was in town, and headed my way. At 5:15pm I still hadn't seen anyone, and called to re-schedule. Now I have to wait another week to give up another Monday afternoon for the HOPE that the Fidium tech will show up on time. Suddenly TMobile or Verizon home hot-spot solutions are looking pretty freaking good. Until Spectrum gets their service to be fully synchronous, I won't be using them. And with Consolidated/Fidium customer service continuing to be woefully inadequate, I can't say how long I'll stay with them. When the fiber works, it works great. But the mayhem dealing with CCI is seriously off-putting.

If I could put a zero I would Too much money a month for…read morecrappy service rude people, don't use hdtv it just blanks out your tv. Internet was terrible and full days with no service And noooo restitution. Don't do it.

These people parked a huge machine in my front yard for two days. Destroyed my lawn and cut my…read moreunderground fence. 2 winters later their poor splice failed so had to have repaired professionally. Can't get a response from them. Run from this company...as fast as you can.

Don't switch for the $100 Gift Card I started MetroNet back…read morein Dec 2023 and still haven't seen the gift card!!! Seems like bait to get new customers

Customer service thus far is fine however they price gouge worse than Comcast which I didnt think…read morewas possible. 79 bucks for just 55Mbps... Wow I have yet to see how the speeds or service is because I havnt moved into my home as of yet. But as soon as another player steps up in town I will be switching service... Come on Fiber!

This is the worst company to deal with. They use bait and switch tactics and are impossible to deal…read morewith. They called my residential number a business and refused to let me transfer my number to Mediacom. They also charge twice as much for the same service from Mediacom. They were rude to me on the phone making accusations toward me and treated me poorly. DO NOT USE THIS COMPANY!!!!!!

I have always found this store friendly and helpful. Today I dealt with Dave who was able to help…read moreme with my issue. As I was waiting I observe his care in taking care of three other issues and giving great service to each customer. Very helpful. Richard

Absolutely terrible customer service. I had an issue with not receiving a promo on my bill so I…read morecalled them. I was told they would look into it and call me back. I received no return call so I called again 2 days later and was told they would need to talk to the manager and would call me back in 1-3 business days. 10 days later and still no one has responded. I highly recommend you go elsewhere or just purchase all from Verizon direct and avoid this location!