Dr Schreiber and her team are first- rate. I had recent cataract surgery and they were professional…read moreand calming for a panicked patient. Highest regard.

I saw Opthamologist Dr. Deborah Bernstein for the first time at Medical Eye Associates. I was so…read morevery impressed, from making the appointment through a patient referral, all the way to the extremely thorough exam completed by Dr. Bernstein and her staff. Speaking of staff, everyone I encountered was truly a professional; efficient, friendly and caring. The offices are modern and comfortably welcoming. I can say that this has been one of the best experiences I've ever had at any eye doctor's office I have gone to during my lifetime.

I highly recommend Dr. Anna Koeck at this location! I feel she really cares about the health of my…read moreeyes and takes time to be thorough. The rest of the staff at this location has been very helpful with insurance concerns and adjusting my new glasses.

I am a first time customer. I thought the doctor did a good and thorough job with the eye exam and…read morethe staff was very friendly and helpful. However, the lab they use to put in the prescription lenses is terrible. I had a very special, unique frame that I only wanted lenses for. This lab was careless and broke my frames! I did not find out about this until two weeks after my eye appointment. So I was forced to buy new frames. I did get the new lenses free and a reduced price on the frames due to the lab's error. However another two weeks have passed and I still do not have my new glasses (after a "rush" was put on it) and I am still stuck wearing my computer glasses. I am not sure if I will be going back there.

These are the Best two Doctors I have met for family eyecare. They were able to find issues that…read moreeven the Eye Institute did not. I will be forever grateful to them. Mary Ann

Dr. Maria Steck is amazing! Very competent and easy to talk with. I'm glad to have found a…read morewonderful doctor that I trust.

Been coming here for years! They carry plenty of fun glasses brands and contact lenses. Plenty of…read moreeye drs available so you can book an appt with convenient availabilities. Staff both the eye dr, assistant, and optician are helpful and friendly!

Dr. Brandt and Dr. Fabisch are amazing doctors! great selection of glasses. they provide medical…read morecare and optical care for glasses and contact lens prescriptions

If I could give a negative experience rating I would. I visited for an eye exam and made the…read moremistake of TRYING to get a new pair of glasses. Staff is very rude making for unpleasant interactions. I made the mistake of paying $305 up front for a pair reading glasses which I never received. After they told me the glasses broke in the lab and they would have to reorder, I made the drive in to receive the replacement glasses. They broke as the front office person attempted to put them on my face. I let her know that I don't want them if they are that fragile to break both in the lab and a second pair in their office. Response was that it was too bad and that I was stuck with this choice. She also tried to blame the breakage in the lab on my insurance which really is unrelated to the lab they use. Final straw was going back yet again, when they put a totally different (and uncomfortable) frame on my face. I told them this was not the pair I had ordered and that they were uncomfortable. They had no records of what I had selected in my initial order and were totally clueless. At that point I gave up but disputed the $305 charge which somehow went through in spite of my dispute. I would not go to this "practice" for anything and certainly not a pair of inferior glasses from their incompetent optical "department". Nothing but aggravation will result. I am not one to leave negative reviews but feel compelled to do so as a public service. They must have had family and friends leave some more favorable reviews - not sure how anyone could rate them higher than 1 star!

This was the worst eye "care" experience. In my 20 years of wearing glasses and contacts and being…read morein and out of offices I've never had a ruder staff or more indignant doctor. I cried throughout my appointment because of their rudeness. It never hurts to just be nice or barely kind isn't a bad option either when providing a service. My appointment was very short and I'm not confident that my prescription is correct. The contacts don't fit well but I didn't dare say anything because I just wanted to leave that horrible place and will most likely go elsewhere for another opinion once I can scrape the money together. I've already cancelled my partners appointment with them. If you have a higher prescription and want to be treated as a human go elsewhere. If you just want a good experience go elsewhere.

I visited this eyewear store at the end of the year to try to take advantage of my insurance, and…read morelater when I ordered on my HSA funds. They were able to open early to see me. Since it was the end of the year I had to get my exam in to take advantage before the next year, but then with my plan I do not think I would have saved too much so I held off on the glasses until later. Their availability is very good, there is another store in 'Tosa which was booked for weeks, I don't understand that. Later on, I placed an order for some nice glasses. They do have a wide variety and cost points which is great. I went back for an adjustment as my current lenses were flatter and the new ones were more curved. I had a minor fishbowl effect that was fixed on the first try, and also the edges of the lenses weren't perfect and she approved getting them changed out. Very happy with the final result. The timing was ironic as I placed the order for these, and I snapped the frame of my current glasses. The business deserves 5 stars. They are all nice, helpful, and professional.

While visiting family from out of town, my frames broke. The ladies at Kindy worked for over an…read morehour to repair my broken frames. When they couldn't repair, they found a different dealer in the area who carried the broken frames and helped get directions to the second store. We just happened to find them while we were driving, but would highly recommend them for excellent service!

Amazing service! With COVID precautions, the staff and myself wore a mask. I waited in my car until…read morethey texted me it was alright to come into the lobby. Everyone was very friendly and helpful. I looked around at frames until Dr. Katie Buchholz was ready to see me. She was great! Explained everything really well and went over my retina imaging with me in detail so I understood what I was looking at. After my exam, was finished the ladies up front helped get me fitted for my new frames, got my contacts delivery set up, and checked me out. They were helpful in explaining the breakdown of the costs and discounts as well. Highly recommend coming here!!

The worst customer service I've ever had. Twice I showed up for an appointment to adjust my…read moreprescription and was not even able to be seen. One time after 20 minutes I finally left since they knew I had another appointment and only had 20 minute window. Then I rescheduled and was told the doctor would be a half an hour late and after half an hour was told she wouldn't be in for another half hour. When I finally let them know how unhappy I was, they said the problem was both of ours??? The owner is the worst and blamed her intern, her doctor and me. Since I can't keep taking off work to not even be seen I asked for my money back . I was told I needed to continue to figure it out with them . In the mean time I still can't see !

Timely appointment. Tech were pleasant and knowledgeable. Office staff were comfortably friendly…read more My eyes are priceless and Dr. Mark Cook has had my complete trust since I moved to the area. His diabetic exams are thorough and pictures of the inner eye are well examined by this experienced,caring Doctor. He will make sure your eyeglass or contact prescription meets all of your vision needs.

Poor customer service and unsanitary. A person that was assisting me put some sanitizer in his…read morehand, then used the same hand to clean off the machine that I am supposed to rest my chin in. Then while I was reading the lines off the distant eye chart, another employee rudely interrupted the test and said that she needed help. The person then just left me there and then came back and asked me to start over. No apology and very rude. I didn't make it to the doctor, who I heard was one of the best.