They were very busy, around seventh in line to start. I was seen in about 45 mins. Very…read moreprofessional and helping staff. Would definitely go back.

stay the hell away from these crooks...seriously. Waited 2 hours for service and spent 5 minutes…read morewith the doctor for them to rack up a bill over $500. Please find somewhere else to go.

I went here yesterday. It said walk in so I did. You sign in at their kiosks . I had over a two…read morehour wait. Went back home . A half an hour before my appt. I went back. Sat in parking lot. She called and said come on in. I ended up with a double ear infection. She gave me meds and I was on my way. I was happy with the service I had . My doctor is not currently seeing patients in person. I would go back if needed.

I came in for a TB test and they scheduled a follow up to check the results two days later. When I…read morewent into the clinic for the follow up it said they were closed everywhere and not a single employee in the store knew what was going on. They were rude and unhelpful. Now I have to restart the entire testing process. I work in a retail pharmacy store very similar to CVS so I know how these stores work and I have never experienced such a lack of customer service before. I am very very upset and will not come back.

Took my mom here for stitches in her finger. They did a great job and were very kind! Also fast…read moreservice.

Do not recommend. We…read morewere seen promptly, but unfortunately the diagnosis and treatment were incorrect. We made it clear that we were at Scout camp and that the camper needed a thorough evaluation and definitive treatment so she could safely return to camp. Instead, her ear was flushed and she was diagnosed with an outer ear infection and prescribed ear drops. Her symptoms continued to worsen. After returning to camp, several experienced wilderness medics questioned the diagnosis, and later that week we had to seek care at another urgent care. There, she was diagnosed with a middle ear infection (behind the eardrum), not an outer ear infection, and started on appropriate treatment. The incorrect diagnosis resulted in several unnecessary days of pain, missed camp activities, an additional urgent care visit, and approximately $100 in unnecessary copays and medications. We are grateful that Palo Pinto General Hospital Urgent Care correctly identified the problem and got her on the right treatment.

Great experience! Despite the weather, I was able to get scheduled for a quick PCR test with…read moreresults the same day! Wonderful staff who were quick, friendly, and professional!!! I would highly recommend this facility for Covid and all medical care!

Great experience thus far. The staff is very pleasant. The facility is clean and organized.read more

Traveling from out of state and needed their assistance for hip & leg pain. Everyone was so nice…read moreand helpful. If your in the need for an urgent care type facility this should be your first pick.

I absolutely love this clinic. Everyone there is so friendly, caring and knowledgeable. They always…read moreknow exactly how to answer any questions or concerns that I have and take the absolute best care of me. I highly recommend the Jordan family clinic to everyone!!

This place is great will never go to another hospital or clinic again. Here there is more…read moreaffordable pricing and they have specialities that are needed. Need to loss weight, get a TB test, primary services its all here under one roof. They also speak English, Spanish, and French

First time coming to a virtual clinic…read more Came in for a cough I was having for 2 weeks. I was very skeptical before coming here because I was afraid the Dr. would not be able to diagnose me without being there in person. The receptionists were nice and they are the ones that help the Dr. see your vitals and such. Dr. Sam was very nice and he made sure he understood everything that was going on. The medication he prescribed to me are working and I'm very surprised that he knew what was wrong with me without being there. I still don't understand the concept but it works :) The receptionist doesn't really talk to you so it was a bit awkward but they were still really nice and took my vitals well. If you don't have insurance it's $79 and they will add additional cost if extra testing is needed. Very affordable and trustworthy. Getting swabbed to check for Strep was $35 Definitely will be a returning patient!

Dr. Sam is wonderful and caring. He really takes time to get to know you before just diagnosing…read moreyou. I have had the best experience here. You can walk in or make an appointment. It's a tele clinic which was a new experience for me but it's kinda cool to see what the doc sees in you ears! Super affordable...if you don't have insurance! Dr. Sam has got you covered!

Polite, friendly prompt service. They are also the only urgent care open after 4pm today (Sunday)read more

Waited in my car and filled all forms online prior to check in. Waited for about 40 minutes…read more Facility is clean and front staff was nice. My daughter had a fever (day 5) and was not at her normal baseline. She was tested for COVID and flu. Both resulted as negative. We were told it was a virus and that was it. No directions on follow up if things get worse from the appointment or what over the counter meds to take. The mid-level provider just told us we were free to go. I was very disappointed. One week later, my daughter was still ill and I had her follow up with her pediatrician. Her pediatrician did a respiratory culture and ordered a chest x-ray. We found out my daughter tested positive for mycoplasma pneumonia and the chest x-ray confirmed. She was finally prescribed antibiotics since it was a bacterial infection.