Quality workmanship. Great communication and response time. Purchased as a gift and was not…read moredisappointed. Will return again.

I needed a leather seat for a rocking chair I was restoring and Margaret was able to make one for…read moreme from a picture I sent to her. Got it quickly in the mail and it looked great. Thank you so much. Will definitely use again in future projects.

I posted a negative revies about this company in error. They called me back first thing the next…read moremorning to inquire about the complaint. It is not this company but an individual who is using a very similar name. The lady I spoke to was quite helpful and even attempted to find who the fraudulent dealer was but they are not legitimate.

From the owner: Great assortment of cowhides, cowhide accessories, smooth upholstery leather, embossed leather and…read morea few other goodies!

Odin is very sweet and this store has a wonderful selection of wallets to belts to handbags and…read moreother beautiful leather items. They even have fresh leather in the back to make your dream product. The service is very southern and beautiful. When you walk in it smells like leather and the products look freshly made. Very beautiful selection of scents and other leather goods.

I placed an order several weeks before needing the item. Only learned the day before I needed to…read morepick it up that they didn't have the leather to produce the item. Worst customer service I've ever dealt with in a long time. As a follow-up, I went in to get my $250 refund (receipt posted) and explained how disappointed I was given the present is for my business partner's birthday in 2 days. The response was " well, things happen for a reason and we have plenty of other work". I truly appreciate local businesses but this place is absolutely terrible.

Solid work, excellent turnaround and a true craftsmen of the trade …read more Would recommend to anyone looking to resole and re heel the boots .

I came in with black and brown boots that I've worn pretty much to every renaissance festival and…read morecold winter since maybe 2012 from a(now closed) store called, "Bakers"! I thought all hope was utterly lost until I came to JR's! I came to have both pairs assessed because I was SURE they were far too gone to repair! FEAR NOT-- hope was renewed as he told me he could repair my poor beloved boots. I put half the amount down so he could start and then came back 2 weeks later and they were finished! JR even cleaned the outsides for me really well and conditioned them! I actually didn't even know these boots were real leather, it had been so long and the tag on the inside is literally hanging on by threads. The only reason why I did not put 5 stars is because I had to call and ask about completion and I popped in 2 times to check. That was not a big deal for me because I live so close to the shop. However, if I were further away I could see how it could be an inconvenience. Thank you,JR!!! I wore them throughout the winter and rainy season!

This place was recommended by a friend and absolutely delivered. They saved my favorite shoes, ones…read morethat you can't replace since they just don't make that quality any more - and for a small fraction of the cost of replacing them. I'm very thankful. Five stars!

The Colony Cobblers is an institution. I've been in this area twenty-five years and the shop has…read morechanged hands once during that time. There was no interruption in impeccable service and artistry from one owner to the other. The delicate detail and skill involved in working with exotic leathers and irreplaceable, heirloom shoes, boots, belts etc is not lost on the current craftsman/owner. I began to understand early on why people drive to The Colony to get repairs. We are blessed to have this rare service in our area.

Amazing restoration of my 15yr old Louis Vuitton carry-all, I'm in love with it again!…read more Also my go to for protecting my red bottom shoes Highly recommend!

I highly recommend to read bad reviews about this business before choosing shoe repair place…read more Unfortunately I read only good ones! Mistake! Everything people say about having to come multiple times before your order finally ready, them naming one price and then charging a different one and not returning tax, ending up with poor quality job done, and bad customer service is true!! I thought it may be just me disappointed in quality and waste of time but when I read bad reviews it all makes sense now. It's a pattern!! And no apologies were offered or even any efforts of being friendly after three visits to pick up the boots that every time we're not ready! Please go elsewhere with your favorite shoes!!

I love lucchese, but my boots have an imperfection…read more I have several pairs of luccheses.

Walked in and was promptly greeted and offered water. Staff were all friendly, helpful, and I was…read morein and out in no time! Love their boots!

Very nice clothes. Good quality leather goods. The price of clothing is high but quality is good…read more Is it too high compared to quality? I almost got a light jacket call my wife and a shirt for me. But it was just a little on the high side even though it was good quality. I think 8 to 10% lower prices I would be a buyer. Love the store I will be back.

Extremely good work! Made my boots new again. This is a true step back in time - in all the best…read moreof ways. Great work, friendly service and good prices. Highly recommend!

This place is amazing. They resole, stitch up, and repair both my work boots for 125 dollars…read more Honestly a cheap price; and they did it fast and they look good as new. The older Greek man who is at the counter is a great, nice, and down right friendly guy. Coit shoe repair now has a customer for life. I'll suggest to others who need boot repairs to come here