I had an ankle strap fastener replaced on a vintage pair of Neiman Marcus heels. The date of completion was delayed by a little over a week for an order to be delivered, I was understanding. I received the phone call that my shoes were ready only to get them home and notice an Ivanka Trump stamp on the hardware. I'm unhappy with the outcome. Using Ivanka Trump hardware on vintage Neiman Marcus shoes compromises their original character and value. Please go somewhere where this is understood and respected. read more

Legacy Shoe Care - Strap Repair - Shoe Repair Near Me - Frisco, Texas

I highly recommend to read bad reviews about this business before choosing shoe repair place. Unfortunately I read only good ones! Mistake! Everything people say about having to come multiple times before your order finally ready, them naming one price and then charging a different one and not returning tax, ending up with poor quality job done, and bad customer service is true!! I thought it may be just me disappointed in quality and waste of time but when I read bad reviews it all makes sense now. It's a pattern!! [[HIGHLIGHT]]And no apologies were offered or even any efforts of being friendly after three visits to pick up the boots that every time we're not ready![[ENDHIGHLIGHT]] Please go elsewhere with your favorite shoes!! read more

I urge everyone to check the negative reviews before deciding whether or not to visit this place. It is truly terrible. They require payment upfront, and when I went back two weeks later to pick up my bag, it hadn't been repaired at all--in fact, it had sustained additional damage. They also refused to issue a refund. Please, do not go there. read more

Legacy Shoe Care - damage - Shoe Repair Near Me - Frisco, Texas

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He tried to make me pay upfront before my shoes were even accepted to fix, without me even knowing if he was going to do a good job or not... or if I pay up front then he does a sorry job and wouldn't refund me. [[HIGHLIGHT]]This guy seemed rude and snippy and even when I asked for a military discount, in a condescending tone he said no that he does a good job for everybody, so nothing special for the military.[[ENDHIGHLIGHT]] He just gave us bad vibes all the way around, so we did not leave our shoes and we will not be returning to give him business. read more

Very good shoe and suitcase repair. [[HIGHLIGHT]]Extremely friendly and fair prices.[[ENDHIGHLIGHT]] The owner and his wife are very knowledgeable and will fix whatever you bring them honestly and with great skill. read more

Do not, I repeat do not go here. Dropped a pair of boots off was told they would be ready in 5 days. Called 10 days later was told they would be ready in an hour, went next day and still not ready. Had my sister in law stop by on day 21 and was told they would be ready in an hour. Today is day 29 and you got it, still not done so I ask for my boots back and the owner starts screaming at me another customer was in there and she said I won't be back and left. [[HIGHLIGHT]]Owner refused to give me my boots back while he continued to yell at me.[[ENDHIGHLIGHT]] Police had to be called as he would not give me my property back. So please be warned about getting anything done here. read more

Completely ruined my suede loafers and then threw away the laces to my common projects without even asking (even if they're dirty, at least ask). The suede loafers look like he took sand paper to it. read more

Legacy Shoe Care - Shoe Repair Near Me - Frisco, Texas

Very good work and very friendly. He repaired the soles of 3 pair of sandals. [[HIGHLIGHT]]Appreciate his work[[ENDHIGHLIGHT]]

If you're looking for a place to fix your favorite shoes (boots or sneakers) or your bags, take it in. He's reasonable and does a great job. I've used them to fix my favorite boots (resole the heels) and my bag straps. We love being able to repair our favorite things. read more

Legacy Shoe Care - Bag strap repair - Shoe Repair Near Me - Frisco, Texas

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Amazing restoration of my 15yr old Louis Vuitton carry-all, I'm in love with it again! Also my go to for protecting my red bottom shoes Highly recommend! read more

Dropped off 15 year old Gucci loafers and he put new soles and refinished the leather to look like new. Love supporting local family owned businesses and he did not disappoint read more

Legacy Shoe Care - Shoe Repair Near Me - Frisco, Texas

This guy is amazing. Great work. Friendly. Fast turn around time. Keeps his shop open late for emergency repairs.

Zero stars. Dropped boots, still not ready after two months. When I called the owner made up excuses and said he would have them ready by 3 that day, I showed up and they were closed. I will not return and will not suggest. read more

Excellent work. Professional and quick turnaround time on all work done. Never disappointed!

I highly recommend you find a different shoe or leather repair company than this one. They did a very poor job on resoling a pair of leather-soled shoes a few years ago. I decided to give them a 'second chance' recently on a leather bag. This time I had to go back twice for pick up because they weren't done when they said they would be. Then when I picked up the bag it wasn't done correctly. What a disappointment this company is! There are much better shoe and leather repair companies out there - I recommend you use them, like I will! read more

I took my Louboutin's pet the recommendation of Neiman's. They added a protector to the bottom that looks great, the red leather lines are perfection. They also added a cost the entire shoe which was color matched perfect. The owners are really nice. My shoes were done in a reasonable amount of time considering they are working on precision. read more

Took my Louis Vuitton in to get the leather piping replaced and the handles because they showed wear & tear. The owner said 3 weeks, and suggested I have him polish the bag to fix the wear/tear at the corners. Said he's done it "many times" and it would be "beautiful". 13 weeks later, my purse is ruined! My authentic Louis now looks like a fake and is literally ruined. He used a brown leather spray paint (not sure what exactly it is but my bag now has sold brown corners). He created entirely new holes for the stitching and the sun shines through my bag. As if that's not enough, the stItching itself was done in a triangle pattern - LV doesn't do that. Back to Dino's for me with a 4 mth wait where my bags don't come back ruined. I've also called Neimans to tell them they should reconsider referring him. read more

Legacy Shoe Care (Saeed Mavadat). I don't understand how this place can get good revews. wear my shoes relying on good revews. This man has no idea how to repair shoes, he does not know how to listen to his client, and he is dirty, he does not take care of my shoes full of glue everywhere and dirty without having wear them. He offered to make a template which was badly cut, without precision, badly glued. and the markers of the shoes ruined are dirty with glue. He charged me $54.00 and did not want to return the taxes. He made me came back 3 times, and Finally he did not know how to repair my shoes, I DO NOT RECOMMEND THIS PLACE, it is a total waste of time. read more

As aways, another AMAZING job done! I was also grateful for their speedy turnaround time (didn't request it) they're just efficient like that. read more

Legacy Shoe Care - Top: before Bottom: after - Shoe Repair Near Me - Frisco, Texas

This business gets my highest recommendation. Legacy is the best shoe repair/shoe care business we have found anywhere. Took in four pair of higher end shoes (Mephisto & Seibel) to be spruced up, polished and one sole rebuild. Could not be happier with the work performed by this local small business. read more

Legacy Shoe Care - Shoe Repair Near Me - Frisco, Texas

Thank you Yelpers to leading me to Legacy Shoe Care! I needed someone to resole my louboutins and the only place I knew of that did it previously, was in Plano. So when I saw the photos of the multiple red bottom shoe options available at Legacy Shoe Care, I zipped right over with my shoes. While I was initially planning on going with the normal red vibram, I was so excited when I saw the red mirror soles which are an amazing color and finish match on the shoe. I also had the heels fixed. Both of my shoes look amazing and much easier to walk on...the new soles are sort of a rubber texture that doesn't slip and slide on carpet like the original sole of the shoe tends to. If you know the brand, you've probably nearly slipped at least once. Get your shoes to Legacy Shoe Care and have the red mirror soles added, you won't regret it! My shoes took a little less than a week to finish. I wasn't in a rush but they were ready a little bit after they were due, but that was no problem. Maybe give yourself a couple days cushion if you've got an event that you need your shoes for. read more

Legacy Shoe Care - Red mirror soles added to louboutins - Shoe Repair Near Me - Frisco, Texas

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I am SO GLAD I found this place. While their name says "shoe care" they're actually experts in leather in general, and the family that owns it are so nice. I've taken all of my old handbags here and they restored them waaayyyy better than I even expected. While nothing short of a wizard is going to be able to make them look "brand new", they look absolutely beautiful now, and they were even able to add leather to one of my fabric purses to cover up the scuffed/worn fabric at the bottom. My family was so impressed with their work that they've sent me here with several of their purses to have the same kind of repair work done. I will admit, this place isn't cheap, but you're paying for his skill, which obviously took years to learn. It kind of reminds me of the way trade skills used to be where you had to apprentice, journeyman, and work for years before you could master it - and this guy definitely has! Totally worth it and I'll keep coming back! read more

I had to find a new cobbler. I came here because it's a convenient location for me and they seemed to have experience with Louboutins and other high end designers. They have three different options of replacement soles. I used to do vibrams. But they have the newer trend, mirror soles. They are awesome! It has a shine and matches closer to Louboutin red than vibrams. They did a great job. I've taken a few pairs to them and I will continue to take my future pairs here. I highly recommend them. read more

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Rude and prices are outrageous. The owner needs to learn manners. To polish a small crossbody $60 Wow! read more

I have taken several brand name shoes to Legacy Shoe Repair and I have been happy with the work every single time. Recently, I took a pair of Chanel to him to repair the camellia flower on it. Part of the flower was missing. Saeed, the owner, did an amazing job restoring the flower. He is such as artist! He made a piece to match and restore the original and also did an amazing job with the resole of my shoes. He also repaired a pair of my Prada shoes and restored the strap looking just like a brand new one. I am very happy with the work and highly recommend him. read more

Legacy Shoe Care - Seed at Legacy Shoe Repair restored the Camelia flower on Prada shoes and did an amazing job! - Shoe Repair Near Me - Frisco, Texas

SAID makes magic happen with my CL Shoes Red Bottoms & My Louis Vuitton Backpack! I recommend for the quality and price!! read more

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My shoes were done quick and quality was solid. Price was very cheap compared to other places. Highly recommend.

Fixed a leather strap on my husband's favorite backpack, now it looks like new! Only drawback is that the bag wasn't ready on the date they promised, so we had to go back about 2 weeks later. I'd use them again. read more

I never write reviews but I'm so impressed and thankful to Legacy Shoe Care for saving my favorite OTK boots. I brought in a pair of Stuart Weitzman suede boots that I had damaged. The suede had completely rubbed off on the front. I had taken it to another cobbler and been told there was no fixing it and it was ruined beyond repair. I'm so glad I ended up coming here for a second opinion!! The man who helped me was super kind and explained he could fix it via two ways. He seemed super knowledgeable so I felt pretty comfortable letting him work his magic. I was not expecting the boots to look completely brand new though! I don't even know where the original damaged spot is anymore. 10/10 would recommend, super happy with my experience and will definitely be coming back again in the future! read more

My first night in NY a blue pen bled through my brand new purse!! I panicked and of course made it worse trying to get it out myself. Legacy shoe care worked their magic and completely got it all out!!! Could not be more happy with their work!!!! read more

Legacy Shoe Care - Shoe Repair Near Me - Frisco, Texas

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I love SaYeed and his wife Maryam. They're absolutely amazing and very professional. SaYeed has done all of my Dior, Chanel and Louboutin shoes. He's even saved my everyday shoes. Please support local businesses. read more

Always a nice job. No complaints and fair pricing. Give them a shot and you won't be disappointed.

Great service, quality work, price seemed a little high for repairing straps on a purse

Workmanship is outstanding! I brought in an old torn, battered leather briefcase and it came out looking like new. This is neither the fastest nor the cheapest place around, but the quality is top notch. If you are not in a rush and are looking for high quality leather repair, this is the place! read more

I was able to get my shoes fixed up within 3-4 days which is great. The turnaround time was quick for me. To get the heels replaced on my dress shoes, it was $30. One thing I wish was that I was offered more options in terms of branding/tiers. Alas, they did a great quality job and also shined my shoes. I'm happy with the customer service. Mary was very friendly and helpful. The location is in a nice strip mall - ample parking. Would recommend this shop for your shoe issues. It seems to be family-owned and operated. There is also a clear customer base with a lot of loyalty and community rapport. read more

Legacy Shoe Care - Shoe Repair Near Me - Frisco, Texas

Legacy shoe care was wonderful. They left both my bags looking brand new. I would recommend to anyone in the area looking for a reputable and trustworthy place for high end bag repair. They do take their time in repairing, but in the end it's all worth it. read more

Legacy Shoe Care is the only place I can trust with my new designer shoe purchases (so far about 10). I take all of them here for protection, and for the ones i failed to do when I purchased them, I have them fix the soles. They are artisans and have a true appreciation for shoes. They know the anatomy of it and will care for it accordingly. read more

VERY UNPROFESSIONAL VERBALLY ABUSIVE!!! STAY AWAY!!!!! AFTER I POSTED THIS REVIEW THEY HAD THE AUDACITY TO CALL ME AND YELL AT ME FOR POSTING A BAD REVIEW and VERBALLY ATTACKED ME CALLING ME NAMES. I was told my boots would be done a week from when i dropped them off. Then i was told they need an extra 5 days they didn't have the sole in stock. five days later I contact them and was told they will be ready to pick up in the morning next day. So i went to pick them up and was told they need another 4 hours to complete. So four hours later i contact them and they kept telling me 15-20 more mins which ended up being another hour. So when i finally was told my boots were ready i asked for a discount for the inconvenience and was told giving you my best work is a discount. STAY AWAY from this place very unprofessional and rude people who work here. On top of that the did a very poor job replacing my sole. Glued marks everywhere, several gaps, and a gash taken out the side! Complete nightmare! read more

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I brought in some Chelsea boots to be resoled, reheeled, and have the insoles replaced. They charged about $100 to do the job, which is reasonable for the work & materials. Well, 6 months later & the insoles are the only things that have held up. The heels are starting to come away from the boots & the soles have lost all grip on even slightly wet surfaces. I can't wear them if it is going to rain. Expecting a craftsman to stand by his work, I brought them back to be repaired. He agreed to fix the heels for free, but wanted to charge to replace the soles. I could understand if this had been a year later, but I expect brand new soles to last more than 6 months. Don't let them put the "pilot soles" on your shoes if you aren't prepared to pay to have them replaced in 6 months. read more

I would not recommend bringing in your new expensive shoes here for protective soles. When I received my brand new designer shoes back, parts of the shoes were scuffed. Either the job was rushed or the skills of this person was not good at all. read more