My wife and I are travel nurses and we're on the road from VA to IN. We stopped to get gas and our…read morecar lost power and the check engine light came on as soon as we left the gas station. We stopped for the night and I I found KD on yelp. I gave him a call that evening and he showed up the next morning at the hotel. Very very nice man! I had thought we maybe got some bad gas but after running a diagnostic turns out it was bad spark plugs and a coil that had gone bad. He was able to quickly get the parts delivered and changed in no time. He is amazing knowledgeable very personable and really fair man. His rates are much better than if I had had to take and leave my care at a brick and motor garage and wait on them to get around to my car. If you ever have car trouble in Berkeley WV you are doing yourself a disservice if you don't call KD. KD I hope your business is a great success and I really appreciate you for helping us out. Thank you!

Not thrilled with my experience. I requested a receipt and OBD scan report through Facebook and…read morenever received one. I had him come out for a pre‑inspection and to fix a coolant leak on a vehicle I was test‑driving. The repair was simple, but I was charged $180 for what was billed as two hours of work. I already knew about the coolant leak and had tried to plan ahead, but the part I ordered was incorrect. He went to O'Reilly to get the right one, which I appreciated. After the repair, I asked him to test‑drive the van to confirm it was in good working order. He said he drove about 80 mph in Beckley and that it seemed fine, though he did mention a whining noise. He stated it was definitely not the transmission or pump, even though three OBD codes pointed toward transmission‑related issues. My mechanic immediately recognized the noise as a classic sign of a failing transmission -- something any experienced mechanic should have caught, especially with multiple codes indicating a problem. Long story short, the transmission is completely shot. I genuinely wonder how hard the van was driven during that 80 mph test run. Overall, not happy with the experience and do not recommend.

William was our driver. I will never call another tow truck company. He was fantastic!!…read more My 8 year old was with us. She was so scared. Crying on the side of the road. He told her not to worry. He was going to take care of the truck and get us home safely. He made all of us feel better about our awful situation. And it was not too expensive. Thank you all.

I have required a tow many times and the most reliable company is 2 Guys! Tim was very nice and…read moreprofessional and handled my vehicle as if it were his own! I will always call them and request Tim when in need!

i walked in this morning at 10 am for new brakes and a oil change, simple right? , wrong they took…read more4 hours to do it and they didn't even have the brakes nd they have to order them and they tried to charge 211$ for all of it

First class operation that is locally owned. There isn't a lot of garages I would necessarily want…read moremy wife or daughter to be stuck at for an extended period of time; however, this place is professionally run. They have a nice waiting area and a reputation for fast, friendly and fair service. I feel like you get your money's worth shopping with these guys. The service is above what you would find at a big box store! These people sponsor things locally and your money stays here! I been going there for 20 years and have never had a bad experience.

Fantastic customer service and fair pricing. Have had several repairs done there and always have…read morethese guys do my oil Changes. Honest and fair.

My car has always needed to be cranked three or four times to start, but last Tuesday it wouldn't…read morestart at all. I called Bailey's and they said to have it towed in. They didn't even put it up on the rack for 6 days, and then called to say they needed to replace the fuel pump. It took them three days to do that and I had to call, for the third time, to get an update. They said they had just put it in and were going to wait 40 minutes and then would call me. Three hours later, they finally called and said they would come to pick me up. On the way to the garage, I told the guy who picked me up that I had noticed a pulsing in the brakes and wondered if the rotors needed to be turned. He said they would rather get new parts than grind the rotor, and that if I would contact them so they could order the parts in advance, I could bring the car in and wait while they fixed it. It would only take an hour and a half. They would order parts without even LOOKING at the brakes? And they could do a brake job in an hour and a half, but it took them three hours to make a PHONE CALL? When we got to the garage, I had to wait behind one of their employees, who was explaining to another customer that they couldn't finish working on his truck because THEY had broken one of the clips and couldn't find the part. I did not even get out of the parking lot before my CHECK ENGINE light came on. They hooked it up and their device said it was running lean on bank two. The guy said it was an old code and acted like it was no problem, but he did tell me it might come back. The only code I had ever had was due to a problem I had fixed almost a year ago, and this was not the code. They showed absolutely no interest in resolving the issue. "We got your money, now get out." And the Check Engine light came back on 5 minutes later and has been on ever since. They evidently used the access port in the trunk to reach the fuel pump. I know, because when I went to put groceries in the trunk later, I found everything in the trunk pulled out of the way and the trunk liner pulled down -- they never put it back in place. The place is closed all day on Saturdays and Sundays, but the owner wasn't there while I was -- he had taken the day off. They were so busy it took them 8 days to change a fuel pump, but he needs three days off a week? I have absolutely no confidence in their work and I will never take my car back there

My grandmother and I were on our way to Savannah when an incident with a broken curb in West…read moreVirginia resulted in two flat tires that looked like they'd been slashed. I called my way through a list of businesses, looking for someone that had a tow truck. Shuff's came immediately to see if they'd be able to help, checked the damage, gave me all of the possibilities for repair, then brought in a tow truck. All of the gentlemen who worked with us were nice, professional, and didn't condescend even though it was clear I didn't know much about tires. They went above and beyond to make sure I had what I needed to get to Savannah and then back home to Ohio safely, and for much less than what I'd anticipated.

Robert helped in a big way today. He arrived within…read moreminutes. Got my vehicle loaded and rolling just as fast. Laxton has been my goto for towing in Beckley.

They are very nice and helpful. Their pricing was the best I have had. Pick up was on time.read more

We were on a trip from Cleveland Ohio to New river gorge area. Started getting a bad vibration…read morefrom my tires. I got them from Discount tires ,but the closes one was 70 miles away in Charlston WV. They took me in pretty fast balanced my tires. Even replaced a missing lug nut. I would recommend them.

The big guy with the grey beard has the worst customer service I have seen in a while. Came in from…read moreout of state, caught a nail & was looking to get it patched. He proceeded to take 2 phone calls and help a customer who came in behind me before he even asked what I needed. The shop was not busy, he just chose to ignore a paying customer

While driving from GA to NY, we had an issue with our car and called Goodyear. Spoke to Brett and…read morehe said to stop in and they can take a look. Brett greeted as we came into the shop and got right to work. He resolved our issue efficiently and had us safely back on the road. We really appreciate his professionalism and his attention to detail. We highly recommend the Goodyear location in Beckley. Thanks to Brett for the great customer service!

Decent tire shop but like everything else the tires aren't cheap..but it is Goodyear brand so that…read morecan be expected. Very friendly customer service and they looked to make sure tires fit first. Gave us ample time and pressure to buy. Also several ways of financing your tires and discounts.