Excellent care along with excellent Physical Therapy. The staff is exceptional, helpful and knowledgeable.

I went to Woldenberg Village for rehab after a broken hip repair. The unit is housed in a separate building and is called Willow Wood. I found this to be a first-class facility across the board. I recommend it without reservation. A physician and nurse practitioner provided medical care and were on site a couple of days a week. The facility was able to contact them if the need arose at times when they weren't actually on the grounds. My room had an adjustable bed with a comfortable mattress and cable TV. Ample storage was provided for patients' belongings. The facility was well-maintained and spacious. The grounds were well maintained. A variety of entertainment, bingo, and activities were offered daily. Transportation to and from doctors' offices was provided and a staff member was assigned to accompany each patient to assist with their appointments. The nursing staff was outstanding. It consisted of one LPN per unit per shift with numerous CNAs who did most of the patient care. With very few exceptions, they were competent and caring. They seemed to love their jobs and taking care of patients. Of course, some were better than others, but all provided more than adequate care. The therapy staff was likewise first-class and caring. Physical Therapy assigned a different therapist to each patient every day, so you had a variety of methodologies and viewpoints. Occupational Therapy also assigned different therapists depending on your needs, as did Speech Therapy if you needed it. Housekeeping kept the facility spotless. I found the food to be varied and good. Patients were offered menus to choose the following day's meals. I would choose Woldenberg Village without hesitation should I need rehab services again. read more

If I could give 0 stars I would. The staff is rude and don't help their patients at ALL!!! My mom has a broken ankle and not a lick of assistance! This place needs to close down with no A/c and fans blowing through out the building. I wouldn't wish this type of care on my worst enemy! They have poor communication with the family and the shuttle bus drops off your family member at the back door and leaves like a package delivery! I hate this place if you have the choice to be admitted here do not choose this place just be aware there are better options! read more

this place is a wonderful place to come they have very nice employees they keep everything clean when you ask for anything they are there to do it will recommend to any one read more

I chose Woldenberg Village from a list of Skilled Nursing Facilities that was offered to me by WJMC because I had broken my ankle initially, had ankle surgery and since I had no family to help me recover at home, I needed to go in such a facility. I also chose it because it was close to my home and it looked very nice from the outside. However, the night in which I was transferred to there, I was greeted by a CNA with the welcome of "Oh f..." Now I have to admit you!" Excuse me, but I had interrupted her time on the cell phone. Then a few minutes later a nurse had come into the room and said she needed to do a body cavity search. REALLY? I felt so violated. She said every patient had to undergo this procedure. I asked the morning RN if this was true, but I never received an answer. Also, every night when I received my medications - which was usually between 11pm and 12:30am - I questioned why I was not given all of my meds. Almost all of the nurses said that I was given everything that was prescribed. Well, my personal physicians have me on a regimen of 6 pills a night. Believe me, I can tell I was only given a Colace and a baby aspirin. It was not until I went through withdrawals for several days that my patient advocate who is a doctor, called the RN who was working that day and noted how important it was to receive my meds that any action was taken. I could also tell of the horrific conditions several of the patients had to undergo, but I will leave their families this mode of avenue to voice their situations and concerns. read more

The experience my mother just had is the same as the review Ramona P. gave above. No one made any effort to assist my mother to the bathroom or to get up and move around. Had a family member not gone by they would have left her in bed and in a diaper all day. When the staff was asked for help they said they were not capable and it took close to an hour for someone to come who could assist. I would said something even worse about these people but am going to refrain. I think my point has been made. read more

This is for Woldenberg Village NOT OF THE AZALEAS but of the other part, the part that offers physical therapy treatment for those patients who have just left Touro hospital, but were not well enough (or well off) to go home just yet. So, my mom got her knee replaced at Touro Hospital. While she had an excellent surgeon, and was treated royally while at Touro, things changed while here at the WV. The first day she came, she was practically ignored by a apathetic and indifferent staff. This staff was manly the nurse assistants and the ladies who are in charge when the doctors and real nurses were not there. Sadly, my mom sat for hours, unattended, in pain, wet and confused. She was not greeted nor fwlt welcomed into her new unit. The next day, things did turn around, she got her voice back and got her nurses, pain killers, hot meals, coffee even, and her therapists. She has a clean and warm room, and the food while hospital grade, she says she never goes hungry. There is a mini fridge in the room, basic cable and the doctors come in 2X a week, which is not like Touros revolving door of Doctors, but its a 3 star. I will update when there is more to tell. This same facility is the same one which had good reviews for putting your elderly loved ones in when the time comes. I have seen profoundly deteriorate adults here, and while their cries often go unanswered, the place is very clean. read more

THE AZALEAS is the absolute worse place to bring a family member. The administrator, the lobby secretary, and the social worker/manager are liars. They do not care about the residents of the facility. This is not an assisted living facility. It is a nursing home. The truth is: there is no nurse there 24 hours a day to take care of your family member. The nurse/LPN they have there is unskilled and incompetent. The facility functions more on "covering up" what is going on there: falls, deaths and neglect. There isn't any wonder the census of the facility remains down. The theory is that you get what you pay for. This is a complete and absolute lie. Whenever a caregiver voices concern for a resident--the concern fall on deaf ears. The social worker, well, let's just say is "not in accordance" to her license to aptly report, document and advocate for the residents. This is a dangerous assisted living facility. You do well to "not" bring your family member here. It is all about the money--understanding that The Azaleas Assisted Living community is a for profit entity. However, employee concerns, and grievances...on behalf of the residents fall to deaf ears. Do not bring your beloved and cherished family member to this facility. I had to pull my mom out of here. She went in at a health weight--and now is malnourished, which caused her to fall and injure herself. When I "asked questions" the caregivers never knows what happened. When speaking to the LPN Wellness nurse, nothing. Then on to the supposed concerned for care social worker...nothing. They are more concerned about covering up, rather than taking stock in facts. Do not bring your loved ones to this facility. No where near it. There are other facilities that care for your loved one, and not concerned about "when the rent is due." Please, stay away from Woldenberg and the Azaleas communities. Thank you. read more

House of Horrors My grandmother was here for two weeks of skilled nursing rehabilitation following a stroke. She experienced persistent, intense pain, *screaming for hours* on multiple occasions because the staff failed repeatedly to dispense her prescribed medication. As a previous reviewer remarked, the staff are generally apathetic and show casual indifference in dealing with intense pain. I would urge family members to consider other options for skilled nursing. Woldenberg is no place to send a loved one. read more