The office staff is grossly incompetent. Dr. Murti has been my General Practitioner (GP) for over…read more10 years. During my last bi-annual visit with her on August 25, 2025, her office scheduled a follow-up appointment for February 16, 2026. Forty-five minutes prior to that appointment, I received a call from her office informing me that my appointment had been scheduled on one of Dr. Murti's days off. I took a day off work and drove for 2.5 hours (128 miles) only to find out that her office had scheduled my appointment on her day off. Her office staff had over 5 months to correct (reschedule) an appointment that should have never been scheduled in the first place, yet they waited until the last minute to try and do so. Why would anyone entrust their healthcare to an organization that they can no longer trust simply to schedule an appointment? Suffice it to say, I have a new GP now.

The wait time here is absolutely ludicrous. Waited over 2 hours and had numerous people who came in…read moreafter us be called back before us meanwhile we were forced to sit in pain for 2+ hours in uncomfortable chairs. Would never recommend coming here if you're in any discomfort. There's barely any people here at all either and the wait is astronomical. Ladies up front were nice though but I think they all forgot about us. EDIT TO ADD : It took 2 hours and 40 minutes to finally be seen and this was only after we finally came up to them to ask what the hold up was after yet ANOTHER person who came in over an hour after us was called back before us. They forgot about us entirely and we were sitting in front of the front desk.

Wait time was ridiculous. Arrived at 1:50 pm and was advised that attending nurse / physician had…read morejust left for lunch (surely you have more cover than just one nurse / physician). Eventually was taken back at 3:35 pm. Care was good, but front of house communication was exceptionally weak. Wake up Baptist - you need to recognize that the patient is always first. Best to avoid this location unless absolutely necessary.

So I helped bring someone to make their appointment here. I would say that this place is very…read morewarm, welcoming, and helpful. The nurse that assisted the doctor, Brionna Beals, was very helpful, funny, and down to earth. The staff gave a patient-centered care that is very appreciative. They gave suggestions and were willing to hear my friend out while discussing his medical history and what has helped in the past. The doctors name is Wendy Powell. She was also very attentive, helpful, and great with giving recommendations while assessing anything that needed urgent attention in case she needed to make any calls for him.

I had an appointment at 11:00am today to see Doctor Carma this morning due to me not being able to…read moreget my blood pressure steady and the person who brought me to the back to check my blood pressure took me to a room and after she shut the door she came right back into the room and told me that Doctor Carma said that I'm good and told me that I can leave !! She didn't even come to the room to talk to me or anything not even 30 minute ago my blood pressure was 142/102 how is this good ??

Appointment at 12:30, saw NP at 1:58. Dr spent 5 minutes with me. prescribe antibiotic for sinus…read moreinfection. i was not given any paperwork of any kind when I left.

Billed well near $600 for a basic visit, after insurance I had to pay $225 of it, and for what? A…read moreless than 2 minute visit after I wanted 75 minutes to be seen. No doctor, only a physician's assistant. I spent $135 on Rx. After I finished the medication with NO change, I called back to see if I could see the PA again without paying (since I already paid so much and was misdiagnosed). Spoke with Brandy and she told me I would have to come back in to see the same PA or would be billed again if I saw someone else. No problem, that PA would be there Tuesday, so I waited to go back. I went this morning and AFTER I had the visit they said I would have to pay again. The PA saw me for less than 2 minutes again and seemed annoyed that I was back to follow up. NEVER AGAIN. Go anywhere else. Better yet, go see your primary care doctor.

had gone to the Winchester location and was told to go to Cordova location, after checking in and…read morewaiting for Ober an hour, was told no xray and would have to go to Desoto minor med?? I had already wasted 2 hours of my luvh break- what a waste of my time and money. They took my copay but did nothing for me except to say no xray!

Do not go here. The receptionists are rude and they do not want your business. I was treated bad…read moreby a receptionist this morning when i went in with a piece of glass in my foot. She was very unprofessional and told me on the phone that they were busy and when I got there 10 minutes later there was not one person there. if you go here you are wasting time and money. Read the other reviews of this place. They are worthless. Do not care about the patient at all. Stay away!!!!!

Wonderful staff with great attention to detail and awesome attitude. I was end and out in no time…read morewith my prescriptions sent immediately to my pharmacy. 10/10 Highly recommend this location!!!

This place is a joke. I went in on July 8th for a Covid test and on the 12th I called to see if my…read moreresults were in and I got the run around. The Clinic Manager was supposed to call me back. I never heared back from that person. I called the next day only to be told that my test has never been sent to the lab. They are committing insurance fraud. They charged my insurance for a service in which they did not provide. Do not go to this place!!

Came in for blood draw.. The attendant was kind and friendly . She checked everyone in spore and…read moredecisvienes

Although they have two wonderful nurse practitioners who are available part time, the full time…read morephysician there, Jana Robinson, is horrible. She is rude to her patients and refuses to prescribe necessary medication. She lacks basic human compassion for her patients' pain, and she does not respond when you try to reach out to her. Avoid this place at all costs.

Shartondra Armour is one of my favorite caregivers. She is very friendly, knowledgeable and does…read morenot rush you through your visit.