I had an emergency gas leak that required a gas line repair, and it was honestly one of the…read morescariest and most nerve-wracking situations I've dealt with especially since it happened in the middle of freezing temperatures in January here in Ohio. We were without gas, heat, and warm water for the entire weekend, which made an already stressful situation even more frustrating and time-consuming. From the moment I called Five Star Home Services, I was met with urgency and care. The employee I spoke with over the phone immediately understood the seriousness of the situation and pushed me to the front of the line to ensure a technician arrived as quickly as possible. That alone brought a huge sense of relief during a very overwhelming moment. Austin arrived and was absolutely exceptional. He calmly assessed the situation, clearly explained my options, and worked diligently throughout the entire day to try to remedy the issue. When he realized the repair couldn't be fully completed on his own, he didn't hesitate to call for backup so additional help arrived to assist, and together they fully resolved the problem. As a single woman dealing with a major home repair, I was admittedly concerned about the possibility of being taken advantage of. That was absolutely not the case here. Everyone I interacted with was knowledgeable, sincere, and genuinely focused on finding the best and most appropriate solution and not the most expensive one. Austin remained professional, patient, and empathetic throughout the entire process, which made a stressful situation far more manageable. I highly recommend Five Star Home Services and would strongly encourage others to use their services. This team showed urgency, integrity, and true professionalism when it mattered most

Eddie was friendly and responsive to our questions about the service on our system. His excellent…read morecustomer service was typical of our experience with 5-Star. Very happy with our service contract.

We called Best Service after coming home from a trip to find our water heater was leaking from the…read morebottom and had shut down. They were able to come to our house and completed the work in a few hours. We have used Best for many years for our heating, air-conditioning and generator work and they have been wonderful. I highly recommend their company.

I've use Best Services to service my Furnace and A/C unit for the last 9 years. When we bought this…read morehouse I called them and have been very happy and they have always kept me up to speed on condition and never pushy to try and get me to buy a new system even tho my A/C was 23 yrs old. They warn me 2 years ago I needed to be perpared and it finally did go.But they never pushed and I appreciate that. Great Company and knowledgeable , friendly tech's

Our air conditioning stopped during 90 degree temperatures. We cannot express our appreciation to…read moreMike for his honesty and quality of service. Please do not hesitate to contact him for assistance.

We have lived in our new built home for almost 12 years. We have never had any issues with the…read moreheat/ac system in our home. When I got home from work yesterday the AC didn't seem to be working and when I went out side the fan on the unit was not turning. I put a request out and Pure Comfort Heating and Cooling called me with in 30 seconds of sending a request for a quote. They came out the next day and had the unit fixed in 15 minutes. THANK YOU THANK YOU THANK YOU! 5 Stars are not enough considering it's 95 degrees out today!

We are very disappointed in the lack of service and responsiveness. We had multiple arrival notices…read morewhen no one showed up. After talking with the office they contributed it to "mistakes". We requested a call to discuss the quote and ongoing struggles to schedule and after two attempts, we still have not received a return call. We finally called and told them we would not consider them. After asking us why we wouldn't consider them we explained the multiple issues.

Absolutely god awful, terrible experience. My rental agency (Progress) insists on using this…read morecompany and they are the least compassionate, unprofessional service I've encountered in a long time. Friday our heat stops working, turns out our unit was intended for climates that don't fall below 50 degrees and our home was in the low 50s. Hubbs came around noon on Friday and immediately refused to do any work as they needed to "order parts" and would be back on "Monday". This particular weekend's high was 35 degrees and google turned up 18 search results for stores that sell these kinds of parts. Hubbs did not care, they callously refused to do any work on Friday regardless of the fact we had 3 children under 12 and 2 small animals living in a home that couldn't get above 50 degrees all weekend with the use of space heaters. They did arrive on Monday and have allegedly fixed the heat with a part smaller than my fist in under an hour. All in all Hubbs has proven to be a lazy, unmotivated and uncaring company not worth anyone's time or money. Avoid at all cost

I recently purchased a property in Columbus and discovered there were a couple issues with the…read morefurnace that the home inspection did not catch (broken ignitor and wrong filter size). I found Mike from Thermo Pros on Yelp and requested for a quote. Mike got back with me within a few minutes and I scheduled an appointment with him later that week. Mike on was time, honest, and true to his quote. Despite me not being on-site, he kept me in the loop through texts/calls and updated me throughout the entire repair process. Mike checked if the repair was under warranty and found parts for me the same day. He was able to fix the issue and get the furnace up-and-running in less than three-hours. Thank you Mike!

I hired Thermo Pros for a HVAC system replacement after looking for a system installer for weeks…read morebeing quoted literally thousands more and told they had no one available. I never balked at the price because I didn't realize there was a better one available - I could not get anyone to come do the work because it was an AquaTherm furnace and they preferred easier jobs that weren't as complicated. Mike from ThermaPros came out super quickly to inspect and began work almost right away. He finished the project in less than two days after all of the parts were in. The system works amazing and I'm stoked and grateful to have found him. His prices are truly fair, the work is excellent and he has gone above and beyond multiple times after to follow up and ensure our happiness (excellent business ethics). I'd give 6 stars if I could. Highly recommend calling them for your next project.

Doesn't return calls or reply to text messages. Gives a quote over the phone and accepts the job…read moreand you never hear from him again. Don't waste your time with this contractor.

Very unreliable, checked out my situation, said they would call me with estimate and when, never…read moredid !! Would not recommend them !! Very disappointed!! Went an extra 2 days without running water !!

Khevin did an excellent job cleaning our air ducts and dryer vent! He was very professional and…read moreworked hard and fast to make our home so fresh and clean! Lowe's has one of the very best prices around for air duct cleaning and we couldn't be more pleased at the results! Highly recommend this company and Khevin!!

From the owner: Since 2013, Lowe's Air Duct Cleaning has been providing air duct and dryer vent cleaning throughout…read moreSan Jose, Santa Clara, Alviso, CA, and the surrounding areas. Our services improve air quality, remove safety hazards, and keep your ductwork and vents free of obstructions. Each of our professional techs follows the same process and protocols, such as providing camera results, always cleaning up after the job, and following the National Air Duct Cleaners Association (NADCA) standards. We provide flat-rate pricing packages, have a 100% money back guarantee policy, and never include hidden fees. Ensure that your home is the healthy environment you want it to be and contact us today.

This is the first HVAC business to respond to my quote request. They had Greg out to me within 24…read morehours. He fixed my issue as best he could, showed and explained to me what had gone wrong, and returned with two other guys to replace my furnace by that weekend. Not only was I able to keep my house warm between his service visits, the installation was done well before I had to go to work. I greatly appreciated the punctual, friendly service.

They were quick, kind, and reasonably priced! We will be calling them for all our HVAC needs!read more