I am really impressed with this store. They are one of the…read morefew, if not only ones, that replace windows in household frames... others tell you to buy new. And the employees! They are SO effecient and KIND! The one running the register warmly greated everyone while checking people out, and was effecient in taking orders. The store is really cool too. They have the little things that others don't carry.

Old school in a very good way. Twice I've looked for that part to fix a typical problem for a not…read moreso old unit. Been all over town, actually around two counties, even tried letting my "fingers do the walking." While the big box stores didn't stock what I needed there was Zettler's in it's old school, showing it's age kind of way, ready to help me!

Great service, attention to shoppers and great things you can't find other places. The employees…read moreactually seem to care.

I went here to pick up some patio edgers that I ordered online. When I pull into the section on…read morethe outside to pick up my order, I asked where to go, and they didn't give me any direction. I was driving around a bit before i had to get out of my car and ask someone to show me where to go. Its not like there was a long line of cars waiting to be let into the outside pickup area, and I felt like they blew me off a bit.

My husband saw a riding mower and was going to purchase it and the tag which was in the mower said…read more$969 and the Lowes guy who he was going to buy said it would be $869 because they said if I came and got Lowe's card we would to get a discount of $100 . Then when we go to purchase it they said the price was $ 1969 ... 1000 more than the tag said I have a picture to prove it . And when we told them that's not what sign says they go to the back and tell us that they can not honor the price because it's a large purchase item . They made the error and only offered a 20% discount which we were getting with the new card I was approved for which I would not have even did had they not told my husband he would get a discount . We were very disappointed how this was handled .

Easy in and out of the store and parking lot with plenty of parking spaces…read more Needed a plunger and a snake! Was able to pick up both at this location. Remembered there were different kinds of plungers and that was key. Used the Lowes app to search options and locations in the store. Still walked around and checked a bunch of stuff out while here but that is part of the fun.

I visited for the first time today and was quite impressed. I'm used to shopping at Home Depot and…read moreLowe's, so this was never really on my mind when it came to supplies and tools. My purchase was small, but what made the difference for me was the kind gentleman at the front register. Very knowledgeable and attentive to my needs. Most of all, he was kind and caring and made me feel valued while helping me and after ringing up my purchase. Although this is larger than your run-of-the-mill mom-and-pop stores of old, it had the warmth of one, which meant a lot. I'll definitely be back.

Went here to purchase a fan , we wanted a high power one for camping and they said they had them in…read morestock. We drove over to Reynoldsburg, walk in and see the one we want. Pulled the available ticket and proceed to the register. The man at the register says he will have to check if they have it in stock. To my surprise when he came back, he did not have a fan and said the only one they had was the one that we didn't want! He offered to call another store located about 10 miles away but we didn't feel like driving all that way so we asked him if you could order the one we wanted. He said he could not order it because it was not a specialty item. I'm not sure what that means but we left without our fan. I don't think you should have pieces of paper able to pull a ticket for a product if you don't have it in stock and also why can't you order me a fan? Aren't I a customer? As we left the store I noticed the parking lot full of garbage where a different people had emptied their cars out. There was glass trash, McDonald's wrappers just everywhere in the parking lot. It made the whole place look very junked up. Needless to say we be buying our industrial size fan on Amazon and people wonder why people shop on Amazon? Can't get anything you want in the stores.

I shop this Home Depot a lot. On this particular occasion I was shopping for wall paint. I was…read morereplacing a cultured marble vanity top with a quartz top I had made. Removing the old top I tore the drywall paper. It was a stupid, careless mistake on my part. I took the attached piece of drywall paper colored to the wall paint I wanted to match to the Paint Department at Home Depot. Enter Anne who was working that evening. She took my sample and perfectly matched a new gallon of paint to my 30 year old walls!! I thought I would need to repaint this entire section but all I did was touch up where I had patched. The proof is in these photos!! Thank you Anne!!!!

I usually do not give reviews, but t - his tim e, I think I…read morewill. I have a Home Depot credit card.h I had this card for 15+ years.i went online and saw where they had charged me a $29.00 late fee. I pride my11 on myself in paying everything on time. Some foreign person waswas speaking to me, who was rude and barely speaking English. He tried to over talk me about my bill, which was only $275.00. I had already sent 130. I asked for the late fee to be removed. He said he could not do it. Asked for someone who spoke better English. They were no help, I went on and paid the -balance. Told them I was done with Home Depot, they have no loyalty to their customers, and that i do not need them need them. Will be shredding the card, and if they want, within 6 months, close the card. I will pay cash. DONE WITH HOME DEPOT!!!!

I originally went here with a friend back in late Spring to get ideas. My friend and I are both…read morebuilding houses which we told the owner would be ready this summer. Ken, her husband, could not have been nicer. He got us water, he gave us chocolate and homemade cookies. He had something come up and the owner introduced herself to us. She was nice and got our information filled out on a form. A few weeks later my friend said she got a nice email from the owner and a quote for one of the cabinet pulls she liked the most. I immediately checked my email and I never received anything. I even scoured my junk folder. I thought that was weird but chalked it up to just being missed. Fast forward to today. I went in there now that my house is about 6 weeks from completion to see about ordering my cabinet pulls because no one had reached back out to me. The owner unlocked the door to let me in and as soon as I walked in, I smelled cigarette smoke. It's pretty obvious that someone had been smoking either in their office or put a back door that lead to the show room. Disgusting! I looked at two different brands of cabinet pulls to compare prices. When I was in in the Spring, Ken had told me that one of the brands was much cheaper and a good alternative if I was price conscious which I am because I need to buy 63 cabinet pulls. But for some reason the owner quoted me a price that was more expensive than the top end brand. What?! So I started looking around about to ask more questions and she told me, and I quote, "You're free to look around and take pictures but I have stuff to do." Excuse me? I was the only customer in the shop in the middle of the day on a Wednesday and she didn't have time for me? I cannot believe a business owner would treat a customer this way. I am telling absolutely everyone I know about what a terrible experience I have. I hate to assume why she treated me that way but I don't think the color of my skin helped. Too bad, I just bought the exact same pulls on Wayfair for $2 cheaper per pull. She lost that business when I was trying to support local. Her loss. Don't shop here!

The staff is very friendly…read more My second interaction with this vendor involved purchasing for $206 four bronze handles which needed matching hinges. The owner promised to find hinges and call me with news. Though she has twice claimed to have done this, I never got a call, and therefore, no hinges were ordered. The only information I belatedly received was a dimension of the hinge which was larger that the maximum size I had specified on the day the handles were originally ordered. No color, no shape, no info. When I stopped by to see what was wrong, I was told the owner would be researching the hinges soon and shown some hinges that did not match and were too big. I was told there was a manufacturer that could sell me 4 hinges for approximately $400, but it would involve several weeks turnaround AFTER already waiting several weeks for the handles. It seems this should have been discussed at the time of the original order. Cancelling the order was not an option, according to the staff, as the order had already been shipped. The order arrived a week after I asked to cancel it. Fed Ex is refunding the money to the original manufacturer (but not to me!). The miscommunication/non-communication with the unexplained delay caused me to go out and find hinges myself, at which time I found reasonably priced matching handles that will do nicely. I explained how I felt to the staff, and the owner followed me out to the parking lot, which was a little bit creepy. The selection of handles is very nice. I don't have a sense for the price/value, but it is certainly a premium price for an elite clientele. I went away feeling like I don't fit into their business model. They have chocolate in the entry room.

My old Peachtree patio screen door needed new rollers. None in stock would work. Bruce researched…read moreinformation on a parts supplier (PWD Service in Pittsburgh) and contacted me. He removed my old rollers so that I could sent them in, re-screened the door at a reasonable price, and put the new rollers on when they arrived. Bruce and another employee carried the door out twice as I had initially taken it home. Many thanks to Bruce and Zettler!

5 star elite customer service from Steve! Anything I need I would go to him for help!read more

Closed permanently!…read more Used to be the go-to place on the east side for hardwoods. No longer. Hope someone else picks up the mantle!

Great Festool dealer. Bought a jigsaw, and the guys gave me a very thorough demonstration of all…read moreits features and how to operate. Staffed by experienced woodworkers, not just salespeople, so you get the information you need instead of a sales pitch for stuff you don't need. Highly recommended.

Jeremiah was an amazing help. He spent so much time with us and truly listened to some of our…read moreconcerns and complicated situation. We are replacing a shower floor and tile in a condo in Florida, but are here in Ohio. We were looking for something we could have our contractor pick up in Florida. Jeremiah was knowledgeable about the inventory, listened to what we wanted (and didn't want) and was so very patient. Value, selection, and price were all amazing. We thought we would be spending thousands on the tile, but were pleasantly surprised at how beautiful the tile was at a reasonable price. Thanks Jeremiah!! You rock!

I started my search online and then went to the store to see it in person. The staff was friendly…read moreand knowledgeable. They even loaded the items I needed in my car for me with caution and care. He didn't just throw the boxes in my car and that made me happy! They have a great selection of items however I think some items are a bit expensive for the quality like vanities & mirrors. However flooring and tile were priced accordingly based on quality. They do also offer delivery but it was really expensive. I think it was $300 and you had to be within a 60 mile radius. You're better off renting a truck or asking someone with a truck to help you if you're not that far.