My recent experience at Gastrohealth Reston was very pleasant, from check in staff to doctors. The…read moreoffice is very clean and modern. They are careful and thoughtful.

It seems every department of Gastro Health has people working in it who are clueless about their…read morejobs. Today I received a text saying my insurance would not pay due to Coordination of Care. I have 2 insurances. Obviously they billed my secondary insurance before my primary insurance. They took a picture of both of my cards. The text said if my insurance doesn't pay I'm responsible for the bill. No way they are getting any money from me. Between my 2 insurances my visit is covered 100%. IMO it's up to them to bill correctly, but since they can't seem to do anything else correctly I guess that's a big ask.

Dr. Chand and the nurse practitioner are terrific. The office staff is not as good and had to call…read moreback multiple times because they either failed to note something I'd told them or they got the information wrong. And The Sterling office at least has run 45 minutes to an hour behind schedule every time I've been there.

Do I really want to trust my health to this medical centre? There is a lot to say about first…read moreimpression and based on what I am currently going thru with this office - I would be negligent to allow them to come near me with a 10ft pole. My level of confidence is lower than the -1 star I would like to select as my rating. I have completed test results and I am yet to get a person in their office with whom I can discuss the result with. Why have me do the test and then not take time to discuss them with me and plan next steps. No one ever answer the phones...and the answering machine is not working - simply looping the same message continuously. Ugh.. My health is my responsibility, therefore, I will have to find a more responsive medical professional to attend to my medical needs.

Great staff and great doctor. Dr. Chand takes the time to thoroughly communicate with her patients…read more Seamless experience.

Dr. Chand is not a nice person. I went to her for a straightforward endoscopy, and she made an…read moreunkind remark as I was on the endoscopy table, with anesthesiology staff surrounding me. I was in a vulnerable position and was embarrassed, and her comment also shared with the surrounding staff my personal medical complaints, which raises a HIPAA concern. I would not recommend anyone go to her for a procedure or for GI issues.

I never understood what is the required $500 deposit for if you have health insurance coverage. I…read morepaid it anyway because I accepted the explanation that it was for incidental expenses and that I would get it back in 3 months. It took much longer than that and countless of phone messages, emails, and texts. One thing that really helpful was that I reached out to my health insurance provider for help. It was stressful! I did get my deposit but it was $30 less with no explanation of what the extra charge was for even when I tried to get one. Dr. Blosser is an excellent GI but I will not return to this practice nor would I recommend anyone to go to this practice because of the way it conducts its business. Dealing with this practice's business office is was a real nightmare!

On the day of my procedure, after completing the prep, the office collected a $500 deposit for…read morecosts that may not be covered by insurance. I was told it would be returned to my credit card after the insurance was submitted. It took seven phone calls and five months to get that money back. Ulitimately I had to go to the office to pick up a refund check. I do not recommend Dr. Blosser's office due to billing issues.

I never fully understood the explanation of what was the required $500 deposit for my colonscopy…read moreprocedure if I had my private health insurance coverage. I paid it anyway because, as the AMGI explained, I will get it back in 3 months. That timeline came and passed. I got some of my deposit back only after countless of follow ups, phone calls, voice messages, and emails to their billing office which was stressful and increasingly frustrating. Paying a high premium for health insurance is frustrating enough but this experience pushed that frustration to a whole new level! On top of that, I learned through Yelp and other review apps that this did not only happen to me but to many of you who also went to see Dr Blosser and trusted AMGI, and then treated woefully! One proactive thing that worked for me is I reached out to my health insurance provider, complained, and asked for help to get my deposit back which they gladly did. After working with my health insurance benefits specialist, provided them with documentation, and records of phone calls and emails (so keep a log) and staying on top of phone calls and emails, I finally got my check but it was $30 short of the $500 deposit I put down with no explanation of what the extra charge was for, even when I tried to get one. My request for an accounting of additional charges was also ignored. Dr. Blosser maybe a good GI but you have other choices you can go to. Dealing with this practice's business office is a real nightmare!

This clinic does not respect patients' time. They seem more concerned with booking too many…read morepatients, which results in patients being seen hours

Dr. Plotter successfully managed the process for my needed liver transplant in 1995 and 1996. I am…read morenow 30 years post transplant. Hooray for Dr. Plotter. Paul K. McLean VA.​

I wish everyone were lucky enough to have Dr. Alan Plotner as their Gastrointestinal specialist …read more Dr. Plotner is not only very competent, he is invested in the health of his patients. There are so many factors that contribute to gut health and GI issues that it is often to identify what combination of issues are causing distress. Dr Plotner's natural curiosity, patience and intellect filtered through experience helped identify, treat, and prevent my particular malady and has positively impacted my daily quality of life. I'm thankful to have such an intelligent and capable provider who asks questions, listens to answers and remembers every detail to diagnose and treat me.

Dr. Merkin was absolutely wonderful, patient, kind, understanding and thorough. He took the time…read moreto listen and address my elderly mothers needs.

eee56 Went to GANV (Gastroenterologists of Northern…read moreVirginia) recently and was very pleased with the staff and, especially with Dr. Mirkin. He took time to hear my concerns and answered all my questions. He was very knowledgeable and did not rush my appointment. I felt very confident when I left the office, having a reasonable plan to address my problem. I would definitely recommend Dr. Mirkin to anyone.

Dr Hegab is extremely caring & wonderful Doctor! I wish there were more Doctors like him!…read more I know we are in good hands!

I have been a patient at GANV for several years, and have been extremely satisfied! I have been…read moreamazed at the number of extremely competent physicians at one office! My hyscian is Dr. Ahmed Hegab, who has been my physician since I joined GANV! Dr. Hegab is a very caring individual, who makes sure that you understand the importance of his recommendations! Ganv, will not order any tests or procedure that is not beneficial to your medical care! I highly recommend GANV!

I haven't use their service yet, this review is for the appointment system, this system put me…read morethough in hell for weeks because of looping back and forth no answer no help not friendly use! automatic message said ( new patient make appointment online) I went to the website ( no appointment available please call 703-698-8960) call that phone number (No one ) ever answer,hold for 15 minutes only get automatic system asking caller left information and call back number and I did, finally they call me back 4 hours later asked me what reason for calling, I told her I need an appointment for my husband, he is new patient never done screen check before, question is do I need to make appointment for office visit first or he can go ahead get a procedure appointment? She said she will transfer me to appointment line, ( why she can't gives me a simple answer?) I got transfer to main calling system, go through whole waiting thing again, get answers by automatic system again, left my information / call back number again, few hours later someone call me back but hanging up right away!!! I had to call again, looping everything again and again... Come on just a simple question! this non sense none helping System not user friendly, no wonder your business rating this low!!

This practice has recently been bought out from what I have heard and boy have they gone down hill…read more As you can see by the picture I included, prior to the following experience, I gave them a 5 star review. I had a virtual appointment on Friday afternoon. They were running 30 minutes behind, which I don't ever mind if a provider gives me the time I need. They did do that. The PA was supposed to call in medication and an order to Fairfax Radiology. Well I call the pharmacy to see if it was ready and they never received the prescription. I then call Fairfax Radiology to set up an appointment and they have no order. Of course all of this on a Friday afternoon before the weekend. I didn't want to page a dr over the weekend even though I didn't feel well, so I sent them a message through their portal system. The lady who responded said they sent them on Friday. That may or may not be true, I don't know, but there was an issue somehow because two independent facilities told me they hadn't received them. I then call to get a f/u scheduled this morning. The receptionist could not figure out how to book an appointment for the provider I had seen. I was on the phone with her for 15 minutes with her trying to figure it out. After 15 minutes of trying she then tells me she has to put me on hold while she can figure it out. After waiting 10 more minutes and her not returning, I finally hung up. It shouldn't be this difficult to schedule an appointment. I then call back to try and talk to someone else and get an appointment scheduled and they ask me to leave a message, that they'll call me back. I haven't heard from them yet. It shouldn't be this hard to get an appointment scheduled and medication/orders sent. Especially when you don't feel well. You can look at my reviews. I generally don't like to give poor ones, and have previously been very happy with this practice. In my experience their providers are very knowledgeable, empathetic, and accurate in their diagnosis. The lady I saw Friday was no exception to that. It is the way the office runs that seems to be the issue. My recent experience with them is the way the office is run has changed and they're difficult to deal with. My hope is they can rectify this because if not, I will be looking for another practice.

Really will miss Dr Lafsky - have been thru 3 colonoscopies with him and he is by far the most…read morecompetent MD in NOVA. Sadly, he is retiring next year but his staff will certainly carry on . I recommend every one of age get this procedure done - the care from this office is magnificent and professional. All the best Doc.

Lafsky is fine, but not worth dealing with the reception staff, specifically Sam and Nancy. I have…read morezero shame calling them out after how I have been treated. I've been a patient for YEARS and only managed to see Dr. Lafsky in office ONCE due to repeated scheduling errors on their end. The final straw was after being denied a scheduled appt. With Dr. Lafsky by Nancy the office manager. All bc I missed an appointment while I was in the hospital with SEPSIS. Instead of telling the doctor I was there she sat me and my MOTHER down for 45min to lecture us about missing appointments. I even called from my potential deathbed to cancel and i saw Dr. Lafsky while in hospital!! Later that weekend, I retroactively received an invite from the receptionist Sam to an entirely different appointment the previous month that I did not make nor was I ever informed of. Clearly trying to clean up a screw up. So, after trying to schedule an over due Endo and colonoscopy for 3 years with this office, I finally gave up and found a new GI. I came in as a new patient, had my first appointment, and both procedures scheduled and performed in less than 2 weeks. If you are having issues with this office, it's them not you, just run. P.s. shout-out to Reston Gastro Health! It's a 2hr round-trip, but probably just gained me years of life back.