The electronic check in process was quite straightforward. My only suggestion is that a team member would stand by the check in kiosks and assist patients who are not proficient in English or who struggle with the electronic check in process. The customer care by the front desk staff as well as the Technologist, Janet, was fantastic! Janet went above and beyond addressing all my questions and making me feel at ease and well taken care of. Please note that the Center for Breast Imaging and Diagnosis recently merged with Women's Imaging Center in Orange, and my overall experience was great. read more

I miss the breast cancer center. I used to get my imaging done there. The ladies in the front were much more welcoming and compassionate. The ladies are awful and not friendly at all. Especially not smiling and welcoming here. They really make you feel like you're just a number here. There's no compassion here when we're going thru tough times walking thru these doors. They can also see we're struggling with these dumb kiosks and they're of NO HELP. They sit their lazy butts behind the desk telling everyone did you check in yet we will call you when we're ready. Loudly. Instead of hearing us out that we might actually have a question. Guess since the building is new too they do not validate the parking here at all either what a mess. The parking garage is horrible who ever designed this crap hole. You have to drive a clown car to enter. Not a full sized car or you'll hit the walls or won't fit pulling in or out of that place the design is horrible! read more

The staff is great! But I am thoroughly disappointed that they do not validate parking in their new location.

Zero stars They take your Medicare card but then refuse to bill Medicare. Because Medicare covers mammograms once a year, your supplemental coverage doesn't cover it. Bottom line - you get hit with a bill for over $400 immediately read more

Came in for a mammogram. Staff is friendly and patient. Plenty of parking. Nurse was very efficient and gentle during the procedure. Recommend completing any forms and uploading documents online before your visit. I was in and out of there in 15 minutes. I would ha e appreciated a sticker that said "I got squished today" with a pink ribbon but I won't ding them for that. read more

They moved to a location that is difficult to access with terrible parking (bad location and it costs at least $5), and they don't validate. They could have stayed where they were and expanded since that building is now somewhat vacant. The old location was easy to get to, with convenient and free parking. The service is still great and the techs are excellent but access and egress is a total pain. Who needs the grief!? Thank God I only need to get a mammo once a year. read more

I like the service here, they're all nice and friendly staff . Care Quality good Professional care read more

This facility is very professional. They provide a means to check in digitally with your paperwork ahead of time. Timeliness is excellent and the technicians are warm, courteous and friendly. They have a thyroid guard if requested. Calming lobby that is clean and tastefully decorated. There is a bathroom available. read more

This is a great place for any woman to get her mammogram, ultrasound, or bone density test. I try to keep up with all basic health tests, and Women's Imaging Center is convenient and has a wonderful staff. I've been coming here for years. I get pretty nervous before big tests, and this imaging staff is really nice. When I came here the other day, I actually forgot the order for my test. The receptionist was so helpful. I had my order sent over, and I had the test while they waited for it to be faxed to them. The radiologist got me in quickly and totally put me at ease. He's done my imaging the last few years and is always friendly and helpful. He reassured me that the results would be sent to my doctor by the next day. For a mammogram, ultrasound, or bone density test, I will always come here for the nicest staff, convenient location, and a relaxing office. read more

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I come here every year for my mammogram. The facility is clean and organized. The staff is very kind, helpful and knowledgeable. The radiologists are responsive, they were very patient, professional and informative. I received my results promptly. It was an ease for me to make the appointment, I like that I have the choice to do all the paperwork before I come to my appointment. read more

I was referred to Women's Imaging Center, by my excellent primary care physician David Kritz/Athena Richardson, for a routine mammogram. It was my first visit and I was impressed in every way: phone interaction when scheduling; ease of filling out forms online beforehand; location and parking; check in and lobby vibe; and short wait times. For mammos, they have private dressing rooms with a locked cabinet for your belongings; you change into a cape- like robe. Again, the vibe is peaceful and gentle ... a plus for mammo day! But the very best thing about it was Deborah, my technician, who was clear and efficient and also personable in the very best way. She somehow helped make what can be very awkward seem like no big deal. I had to return for a second round of images and was glad to have Deborah again ... this says a lot! Of course behind the scenes to me was the radiologist who ordered the additional images. I appreciate this level of care ... and I waited only a few minutes for him to review the additional images before receiving an 'all is well'. If needed, they would have done more extensive tests on the spot. I will definitely be back, thank you! read more

I never look forward to going for my yearly mammogram, but it's gotta get done. They are always easy to schedule an appointment with. Everyone who I've encountered has been so nice (especially Debbie, the technician)! She explains the process thoroughly and gets it done as quickly as possible. read more

I made an appointment at Womens imaging center in Orange months ago, and in the mean time they had moved not letting me know the situation. So they sent me a text letting me know that they had moved and it put me in a situation, I had a dr. appt and I normally make it minutes after my physical is done to get them both done at the same time. When I received the text I called right away to let them know I didnt receive anything saying that they had moved. The person I had spoken to said that if I was 15 minutes late they would cancel which I thought was rude since they are the ones that dropped the ball. So I went to my dr appt. and explained to my Dr. the situation so they took me in early to get there in time. When I got there, it was empty I was the only one there . They were very cold didn't give any greetings told me to wait for someone to come out. when I went back the lady that took me in said that her partner went to lunch so she was on her own. Will not go back to them ever again. They had such nice people before they moved. read more

I was frustrated by the long waits at this facility but their most serious deficiencies are in the area of communications. After more than a week had passed I was called back for a redo and ultrasound. When I returned I was told that I required a different test. When I questioned the technician, she said that this often happens and is not important. Further communication with the radiologist gave little worthwhile information. I later obtained the written reports and noted the discrepancy on the callback and the fact that the radiologist had not given me important information. These issues lead me to question their competence and the reliability of their findings. I also resented the implication that I would not be able to transfer my images to another facility other than the one they recommended. read more

Janet did my mammogram. She was friendly and professional. It never hurt. I felt respected and cared about. I would recommend coming here for a mammogram. read more

Well I hate that they leave you in the dressing room forever!! They work on a crazy slow pace. Guess the expect everyone to be slow getting dressed and undressed. I've been coming here for years and it is always the same they leave you sitting undressed for a crazy long time!! The moves to a new office but have never corrected this flaw in their system! What I do like is they are taking a lot of CoVID precautions. read more

Tried to make an appointment 3 times- it's taking 4-5 months. 1. I need t get my previous scans before I can make an appointment. 2. Their system wasn't working. 3. They don't have my PCP orders but I have a hard copy that doesn't work. Vanessa called me rude because I asked her to call me when they get the orders and she said they can't make calls out. But how do they call and confirm appointments? And then she blamed me for not telling her that I tried to make an appointment 2 times earlier. Paulette the manager made excuses that Vanessa is rude to patients because they are short staffed. But do they bill my insurance any less because they are saving money on payroll and making their patients do all the legwork for them? read more

I came Women's Imaging Center for mammogram and breast ultrasound. I absolutely satisfied with the service provided by Georgia today , she is very nice and works professional. Thank you Women's Imaging Center for having a wonderful staff like Georgia. read more

Worst experience ever. After a mamogram I hear nothing for over two weeks then get a call that I need to repeat it and they won't tell me why saying my doctor has a full report and to call my doctor. Not feeling great about this communication, I do and they have no report.... so doc office gets in touch w them and tells me it's ok I just have to go in and redo right breast Mamo because the tech didn't take a viable picture. I find this ridiculous to hear after two weeks and not immediately on site, but I dutifully go back in and I can tell right away that this isn't a redo but a mamogram that's zoning in on a specific section of my breast. I ask the new tech what is going on I thought I was here for a simple redo. And as my breast is sandwiched in btwn plates of glass she says "no, you were called back because they found something on your mamogram" I cannot believe the level of incompetence in communication. And then there's even more but I think you ve heard enough. Long story short do yourself a favor and go to a place that's at the very least somewhat competent and reads results same day. I know I will! read more

Well that was easy and not uncomfortable at all! I love having my yearly mammogram here. The technicians are always so friendly and talk you through the procedure (even if they are squeezing your breasts flat) . Even with the COVID19 the check in process was easy. Shout out to my technician today, thank you Georgia for being gentle. read more

DON'T FORGET TO CHECK YOUR TA-TAS! Every woman should get a mammogram done after they hit the big 40. They are located down the street from St. Joseph's hospital, off La Veta (between Batavia and Parker). My appointment was at 11:45, and I was out by 12:10, so its very possible to do this on your lunch break. While the staff and technician are friendly, they don't really spend time to chit chat. They get you in, get you out, so they don't really ask you a lot of questions, such as if this is your first time? After you check in, the front desk asks for your doctor's paperwork and insurance information. You sign a few papers, and then asked to sit down. There's a huge waiting area with a keurig machine if you want coffee or tea, but as soon as you sit down, a technician calls out your name and leads you to a dressing area, where a wrapped gown is already placed on the chair. She gives you instructions on how to prepare yourself for the examination. The technician leads you into the room, does a series of 4 tests, have you wait a moment to make sure the tests came out, and then you're out the door. Overall a quick and somewhat painless procedure. There's some discomfort, but its quick. read more

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They see you on time for your appointments. You wait 5 minutes or less! Prior to my appointment, I was texted a link from Women's Imaging Center. From that link, I was able to upload my doctor's order and fill out my insurance information etc. Their front entrance is in the back of the building. read more

Amazing, professional and sensitive! So helpful! My mammogram was so easy! Thanks everyone!

Janet is her name, She is wonderful, helped me with my Mammo she is easy to talk to, puts you at ease, specially if you are a nervous nelly like myself. This place is great, everyone is very helpful & Professional. read more

Technician was very polite, and explained everything clearly to me. She also explained that the technology in the machine now can detect stage 0 breast cancer, so if you do have any thing, it will catch it very early! Clean facility, friendly staff. Hardest part was figuring out suite 100 was in the back of the building from the street. read more

I love this place. Clean. Professional and kind. Deborah was my tech and she was amazing. Patient and understanding. Would highly recommend. read more

Women's Imaging is amazing. Thehr technicians are professional, knowledgeable, and caring. Even with my full back fusion , they always find a way to make sure they get the images they need. They are able to Think outside the box and are patient and thorough. Their front office staff is welcoming and efficient, able to process multiple patients and remain pleasant. I wouldn't go anywhere else for my breast care . read more

This center is professional, informed, on time, personnel is great...receptionist welcoming and nice as heck!

From the moment I entered the front end Manager was very helpful, non stressing and helped me get an appointment without stress I must point out again. When I returned back she was great again. Very peaceful spoken with a smile and office was calm and inviting. The place is clean, and cape gowns were semi heavy to stay on your shoulders. The tech was quick and thorough and very friendly. I had a couple of questions for her and she explained them real well and knew what she was talking about. She reassured me of radiation and MRI. Which I appreciate. Even though they were full it took about 10-15 minutes total from time in and out. Great place, Wonderful calm staff. read more

Had my first mammogram and ultrasound done today. Was nervous going in but the staff was super friendly, the facility was nice and the process was a breeze. Not looking forward to my next trip back but I'm sure it'll be a pleasant one. read more

Women's Imaging Center - Diagnostic Imaging Near Me - Orange, California

Thoughtful and professional staff. Easy to make an appointment and check in. Ample parking and easy access

This is one of the most professional & kind healthcare places. I've been coming here for ages. They're so patient & down to earth. I used to come here w/ my mom for her visits at the old location. They've always continued the excellence of care back then till now. They're wonderful when you enter & all the way through the procedure. Personally they're better than Breastlink & that's based on the moments we had to deal w/ that disorganized place. I highly recommend & you'll be taken care of extremely well. I'm so grateful for everyone here, all the medical professionals! read more

So kind, quick & efficient. Definitely helpful completing the necessary paperwork in advance.

They go above and beyond to help us feel comfortable and cared for. Thank you for your years of wonderful service in this important area of our health and wellness. read more

I love coming to do my mammogram at this office . Great customer service the techs are very helpful and Georgia was great in back office and rafaela was great front office representative read more

I can't say enough about the professionalism of this office. I have been to different facilities and this is by far the best! Danielle was super helpful and knowledgeable on the phone, and Nancy took great care of me during my exam. 3D imaging is offered for every patient, not just if you have the right insurance. So glad they treat every patient with the utmost care and compassion! Thank you for all that you do! read more

The receptionist was very warm and inviting. Smile on her face. Answered my questions and made the check in process very easy. My technician was very thorough. Answered all my questions. Walked me step by step of procedure. The office was clean. The bibs were comfortable. I will visit this location in Orange again for all future mammograms read more

I have been coming to this center for years. It has ALWAYS been in my insurance's network, and my yearly visits have been $0 out of pocket. PATIENT BEWARE - this year, I received a bill. My insurance said it was because it was out of network. Turns out that the facility itself was in network, but the doctor reviewing my mammogram was not...so now I have a bill of over $200 because of this. I tried to get my insurance to adjust, but they declined. I called the corporation that owns Woman's Imaging Center, and the first person I spoke with said they would open an investigation; when I called to follow up, I had an extremely unhelpful person who just read what was on her screen. I think it is pretty crappy that the patient has to pay when they aren't supposed to because they didn't take the extra step to insure that the reviewing doctor is in network. read more

Very pleasant and capable technician Well run office with quality machines. Much better experience than in the years past

Easy peezy. Nurse was great the place is very nice and professional. Get there 15 mins early so everyone is happy.