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    Providence Rezolut Imaging

    3.5 (6 reviews)

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    Photo of Marie S.
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    6 months ago

    Always professional and very experienced and gives great instructions. I believe everyone here truly cares about there patients.

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    Photo of Joel K.
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    1 year ago

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    8 months ago

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    9 months ago

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    Photo of Jill C.
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    1 year ago

    Always on time and efficient and they are also pretty quick to have reports done. I've been about 1/2 dozen times. X-rays, ultrasounds.

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    Open System Imaging

    Open System Imaging

    4.2
    (23 reviews)
    3.4 mi

    This is SIMONMED IMAGING- Santa Ana.. If I could leave…read more-1000 I would... referred by my lawyers and having to transfer from Beverly Hills to Santa Ana, for machine purposes and let me jst tell you it's a big difference in the customer care direction. When I scheduled my appt over the phone I specified that the person I would have bring me because I have to take anxiety meds to go in the machine as I am claustrophobic, is not off of work until 3:30 so there's absolutely no way I would schedule myself at 4. I told the scheduler 4:15... I get to my appt at 4:20 I walk up to the desk hand her my passport tell her my name and say "I'm sorry I'm late, my name is S****** D**** & my appt was at 4:15" with a big ass smile. BRENDA RODRIGUEZ says: "you're late" I said "I know I jst said that" She says "no your appt was at 4pm" I said "no I specifically asked for 4:15" She says "well here it says 4pm" She then proceeds to pick up a piece of paper and points "see this says 4pm" Now any literate person can read the situation and clearly see she's being a smart ass.. instead of trying ease the situation as there's clearly been a mix up, she was very unprofessional and as I'm already terrified of going into the machine, I'm immediately frustrated with her behavior.. My response: "idc what that paper says I requested a 4:15 appt" followed by a second mri because I had 2 scheduled so even if the first was missed why not go see if I can be seen still instead of going back n forth with me about a misunderstanding... UNPROFESSIONAL Dare I say it's because I was black but ima hold grace there. So I tell her watch her attitude and don't get snippy with me. She goes to the back to talk to the dr and the dr comes out and says she will see me after her other two patients are done.. I said "I thought so" with a smile and sigh of relief because Brenda was making it seem like I couldn't be seen at all.. so I tell the dr and I point dead at her "yall need to check her attitude" So Brenda now has to give me the forms she should have been given me when I walked in. Brenda comes back out ask me to come get the papers but she's like chuckling under her breath and smiling trying to avoid eye contact for whatever reason so I asked her "what's so funny?" I walk back to my seat My mom, who was with me tells me to calm down and I say to MY MOTHER "I'm not trying to be but she was being rude for nothing" and jokingly while laughing said something to my mother.. I filled out my papers and Brenda walks to the back to go tattle on me because she clearly starts and is bad at handling customer escalation.. she lies and said that I threatened her.. so now doc Andrea comes back outside to say "she can't see me" and didn't look like she was going to explain so I said "why? because Brenda went and tattled on me?" She says no because you threatened her.. never threatened her because I wasn't even talking to her. If you hate being nice to ppl, or ppl of other races and being a problem solver then maybe you shouldn't be in Customer Service.. it's truly that simple.. Brenda jst cost yall some money.

    I would give 0 star if I could. had a really frustrating experience with this imaging center. The…read morefacility is rundown with long wait times. It took over 4 weeks to get the result of my MRI scan after multiple follow-ups. Yet when the report was available, it was not compared to prior images as requested. Multiple efforts were made to follow up again for the addendum and nothing. No one calls, no one follows up, and every time I try to reach someone, I either get ignored or told "someone will call you back" -- which never happens. For a medical facility, this level of communication is completely unacceptable. Patients shouldn't have to chase down their own results. I won't be coming back here and definitely wouldn't recommend it to anyone.

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    Side view of our MRI machine.
    Side view of our MRI machine.
    Open System Imaging
    Open System Imaging

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    Advantage MRI - Santa Ana

    Advantage MRI - Santa Ana

    4.7
    (82 reviews)
    3.2 mi

    The staff was fantastic! The front desk: Gabby and Julie were so friendly and helpful with my…read moreinsurance. We did a three way call with my insurance because my insurance, (Meritain) blows - and they refused to give me a dollar amount of my MRI visit. I didn't want a surprise money amount that would be owed because my insurance wouldn't be helpful. They finally got to the bottom of what EXACTLY I would owe and assured me there would not be any surprise $ amount. I will update if anything is different. Chris, the MRI tech was awesome as well, completely putting my mind at ease, updating me frequently through the dreaded MRI which helped calm my nerves. The office was efficient, ran on time, immaculate, clean, and organized. The special note of this office which I appreciate - I was given a single rose as I was leaving my appointment as a "thank you for having your MRI done with us today." Nice touch.

    Although injuries are no fun, Advantage MRI sure knows how to make you feel better. I called to get…read morean MRI on my torn bicep and shoulder bursitis. They were able to get me same day appointment. Everything went so smoothly from the appointment, to the procedure, and the results. It's always the little things, and Advantage MRI is big at giving kind gestures. They have a designated parking spot for their MRI patients, so you are able to walk right in. The procedure is done so smoothly, and they not only give you a disk right away, they also give you flowers. And even better, they are able to give you your result within 24 hours. Thank you for turning a stressful situation into a lesser one. Anytime I need MRI in the future, I hope to come back here. And I highly recommend for others in need.

    Photos
    Image disk and rose from Advantage MRI
    Image disk and rose from Advantage MRI
    Advantage MRI - Santa Ana
    Information about how persistent this company is to confirm appointment

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    Information about how persistent this company is to confirm appointment
    Imaging Partners

    Imaging Partners

    4.2
    (204 reviews)
    6.1 mi

    Staff here was lovely. Very quick and professional. The facility is clean. I felt safe and taken…read morecare of during my scan.

    Even though it is not usually covered by insurance, once you get older, my doctor likes to order a…read morecalcium score test every five years to access heart attack risk. Luckily, my score was 0 (perfect) five years ago, and it was time for a recheck. This time, I was referred to Imaging Partners in Orange. I called to schedule an appointment and Elyssa was so friendly and helpful. They had a cancellation and were able to book me only two days out. She took all of my prerequisite information quickly and sent me a link to complete some paperwork online ahead of time. I arrived 15 minutes before my appointment and was impressed by their very modern and clean facility. Check-in was a breeze since I completed the forms online ahead of time. I only waited about five minutes and was called back. My tech Khan was very friendly and made everything a breeze. I laid on the bed feet first and he put a few heart electrodes on my chest. The bed raises and slides you into the center of the CT machine. It was not claustrophobic at all, and the CT machine spinning made very little noise. An automated voice instructs you to hold your breath twice for about five seconds, and then again twice for about 15 seconds as the bed slowly moves back and forth through the ring taking images. The process only took about five minutes, and I was in and out of the office in about fifteen minutes. I took the test on a Friday afternoon and the results will be sent to my doctor and posted in their online portal for me to view on Monday. Insurance usually doesn't cover this test, and the cash price was only $200. I had a great experience here, and will look forward to coming back in five years.

    Photos
    The front desk
    The front desk
    Imaging Partners
    Imaging Partners

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    Hoag Radiology & Imaging Services - Irvine - Woodbridge

    Hoag Radiology & Imaging Services - Irvine - Woodbridge

    3.2
    (37 reviews)
    3.4 mi

    I run a business. If I operated the way Hoag Imaging operates, I would not have one…read more I waited an hour past my appointment time. Patiently. I watched a steady stream of patients get up to ask the front desk how much longer it would be. The answer was the same every time: we don't know. Sit down. Wait. When I was finally called up, it was not to be seen. It was to be told they don't accept my insurance. The exact insurance we provided when we booked. The exact insurance they confirmed when they took the appointment. An hour of my life burned because nobody at this office bothered to verify a single line of information before I drove in and sat down. The woman behind me in line had been waiting two hours past her appointment. Still not seen. The receptionist was lovely. That is not the issue. The issue is that this entire operation has decided patients are a captive audience. That our time has no value. That "we don't know" is a complete sentence. That confirmed appointments are suggestions and posted appointment times are decorative. Hospitals and imaging centers seem to think they get to behave like the DMV. They do not. There are other providers. There are other systems. And I will be using them. Run your front office. Verify insurance before the appointment, not after. Communicate with the people sitting in your lobby. Treat the appointment time as a commitment, not a placeholder. Until then, save people the trip. Hands-down, the worst experience at a doctors office. You guys are an absolute embarrassment.

    My primary care only recommended me for an ultrasound, but the male Asian doctor pretty much forced…read moreme to get a mammogram and now I have $1000 bill that I have to pay. I'm only 30 years old and I did not have any abnormalities (just some fibrous tissue) that my primary care was too concerned about and told me I did not need to get a mammogram for this. Just a basic check up. Upon the appointment, I had told the hospital staff I was not going to get a mammogram and they agreed. However, the doctor kept pushing me I ended up crying in the doctors office because of how pushy he was. Literally forcing unnecessary pressure on a young patient who vocalized multiple times did not want a mammogram but the doctor said he would not write me a diagnosis if I didn't. Extremely unprofessional

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    Hoag Radiology & Imaging Services - Irvine - Woodbridge
    Hoag Radiology & Imaging Services - Irvine - Woodbridge
    Nice waiting area.

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    Nice waiting area.

    Providence Rezolut Imaging - diagnosticimaging - Updated July 2026

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