I guess I'm one of the lucky ones. Everything went fine with my new windows, so I called about a back door/doorframe replacement, but have not heard from them. Apparently, you can't talk to a real person, but have to leave a message to be contacted. I've left messages and it's been several days with no call back. I started to read the reviews and was sadly surprised by so many negative experiences. Since they apparently don't need my business enough to give the courtesy of a return call, I guess I'll move on and find someone else. After reading if the troubles of so many others, I'll assume it's for the best that I need to find Simone else. read more

Woodbridge came to my house and sold me some expensive windows. They told me that the windows had a lifetime warranty and if there was ever a problem with the screens or windows they would repair or replace them. This would include a baseball going through one. I notified Wood Bridge that there was cracking going on with my windows and I was concerned they would leak or fail and fall out of the slot for the window. I contacted Woodbridge and they made an appointment to come and fix or replace the windows. The next day no one from Woodbridge showed up Wood bridge told me that we purchased the windows from a company named NT windows. When I told Woodbridge that I bought them from them they refused to take responsibility for the windows and refused to honor their Lifetime warranty. Needless to say they are not a reputable company needless to say I would never recommend a company like this. read more

Woodbridge Home Exteriors - This is a picture of the cracking that is happening to my expensive Wood bridge windows. - Windows Installation Near Me - Dallas, Texas

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They installed my windows but never mentioned the damage to my wall see below. It should have had drywall for the repair and painted. read more

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I requested siding, workers showed up promptly BUT, they trampled my flower bed, left trimming disconnected from house, DID NOT close seams, had to return less than 6 months to replace cracked panel/siding AND NOW there is a gap in panels another crack and no one is responding after several attempts. read more

Woodbridge Home Exteriors - Windows Installation Near Me - Dallas, Texas

If you like yellow caulking around your white trim, then these are the people to use. I have to live with these brand new windows while paying them for 10 years. read more

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woodbridge installed my siding and some windows. It has been 8-1/2 weeks since I contacted woodbridge about water damage that leaked under the flashing around windows and ruined the wood, I also wanted an estimate on hail damage to the siding. Jonathan came out 3 weeks later, stated the flashing was installed wrong. Stated he ordered materials and gave his info to his boss Mark Moorehead and Mark would get in touch. I had to pretend to want new siding to get someone to talk to me. A lady asked for my pictures because Jonathan was in the hospital. I sent them. she responded "thank you I've received them I will get these pictures over and get with Mark Moorehead and get the rest of this done". Now I can't even get her to respond. I have 9 windows needing new flashing, and wood replaced due to faulty installation. The house was never wrapped upon siding installation to protect the wood. Also the "lifetime warranty" on hail damage DOES NOT cover labor!!! Faulty installation and customer service... Defiantly not worth what they charge! Still waiting. read more

Sooo, this past week I got a call from a number I'd don't know. Didn't answer but they left a message. It was these yahoos. You'd think they put me on a Do Not Call list, flag my info in their system, something. Also, I'll use this handy Update function to apologize for the misuse of you're and your in my original review. Musta still been worked up when I was typing. read more

Purchased the siding and it took three months before materials were available to do the job. Once they were, the job was completed in 3 days with gaps and wrinkles, then 3 days later half of it was blown off by a light wind storm. 2 months to repair and it happened again. Finally a field manager showed up and said the whole job needed to be redone. I wait another 4 months and that have ghosted me. Don't do business with this company. read more

6/28/2021 LOL. Received a call from this company inquiring about by "door project". Needless to say I questioned the caller if the request he had contained a date? He replied no, I informed him that this request is about 2 years old now, and that the job has been completed. Most uninformed company existing in the Information Age, best of luck! read more

I was at the home products show in Waco, Texas and set up an appointment for an estimate for front storm door and sliding door to back yard, no one ever showed up or called, I then called the company and made another appointment and guess what, no one showed up or called the second time on 3/15. I then called to find out what happened and was told no appointment had been set because they don't have any one in my area which is Troy, Texas. I don't know why they didn't tell me this when I spoke to the company. read more

I would love to review this company's product, however I never got a chance to use it. Woodbridge refused to come and give me a quote because my husband was not going to be at the appointment. My husband does not own the property and has nothing to do with the property, but they felt that he was a decision maker and he needed to be there. I spoke to several people at this company and they all said the same thing. After speaking to numerous people I finally got a man that said that he was sorry the appointment wasn't made and he felt bad and he would like to make it up to me. By that time I was so upset. I certainly don't want to do business with anyone that discriminates. It's their loss. I have several rental properties that I would've loved to use them for. I will never use this company. read more

My apologies for the spelling errors in the original review. Brandi W.: If you guys think that replacing some overhang trim is a "large exterior change" that requires my wife to sit through a 90 minute sales presentation ... than I'm incredibly happy to have had the work done by someone else. Good luck read more

This is by far the worst experience I've ever had. I have been told a mass of lies from multiple different people when it comes to how the process of my window installation/financing would go. Lets begin with the Salesman. He came in and gave a decent presentation. and then we began speaking numbers. I was quoted for a job a little under 6k. My wife and I were okay with this off of initial thought so we allowed the salesman to run our credit to see what we could get a loan for. We saw that we could get the loan covered but my wife and I don't like paying interest so we presented the salesman with an option of no interest and asked if there was a way we could do that. the salesman told use that they go through a lender called Green Sky that allows for 0 Down 12 Month Financed with 0 Interest. We said that would be more what we are looking for so we agreed to that the individual . 3 Days later we received a document for the loan application. My wife and I signed it and then we quickly noticed the numbers weren't matching what we agreed with, so they sent us another application. Having just signed one without looking at everything deeply, my wife and I took about a week to go over this new application they sent over. In that time we received an application from Green Sky. The lender that we were told about from the salesman. I began to look into that loan application because it was at first glance it was giving us the numbers we talking about with the salesman. Upon looking further I noticed that you are liable for the 17% interest rate if you go over the 12 month payments. I was not okay with this and wasn't informed of this by the salesman who now seems like they were just telling me anything to get a sale. I also was told by the same salesman that the windows wont be purchased until we have confirmed our loan. and then we would have to wait for them to get delivered before they could get installed. after reading something similar in the green sky application I called Woodbridge to confirm that this is correct. I was assured that the windows wont be purchased until I actually accepted a loan I then told them that I needed some time to figure this out because I have now received 3 different loans with 3 different loan amounts, interest rates and many other differences. I was told that wouldn't be a problem. Literally a week later I get a message saying that the windows are in and asked when they could get scheduled for install. I told the lady I was speaking with how is that possible, I have yet to accept a loan application and my wife and I are still looking at the green sky application because again it didn't match what we went over with the salesman and we didn't want to get screwed over. The lady said she's so sorry for the mix up and that she would contact me shortly to get it figured out. I wasn't contacted again that week. I wasn't contacted again in the next 2 weeks. I have received 1 phone call since that conversation from Woodbridge prior today, though I missed it, It had nothing to do with what I was asking about. now today I received a text from Woodbridge telling me I need to schedule the install or they will put a Lien on my house. When I called to dispute this for multiple reasons I was basically told I'm shit out of luck because they went ahead and made their window purchases early based off the first financial agreement we had even though we both agreed and noticed the errors after. they even sent us another application to sign. I was told many times the windows wouldn't be purchased until I the loan was approved and we accepted the terms to the loan. rather then allowing me to do my due diligence and vet the new loan I may or may not wanted to sign they just used the old one without anyone's permission. On top of it all. As I was voicing my issues with the finance teammate Todd Kirkland had the audacity to laugh at me. Way to do business read more

We have a new home. Less than three years old. They leave a flyer on the door offering new windows, siding at a neighborhood discount. And I could call to schedule my free diagnosis. read more

We had 8 windows installed this week. I received a flyer on my door from Woodbridge - had never heard of them. I hung on to the flyer because I knew I wanted to replace several windows. Previously had replaced other windows by another company. We have no issues with those windows but they were really expensive and I just didn't think I could afford to spend the same amount per window again. Did some research and the lifetime warranty by Woodbridge was very appealing among other things I read and pictures posted online. The salesman was very pleasant and knowledgeable. He gave much the same presentation that the other company had given. I think the products are very comparable, but these windows were about half of the cost of the other windows (RbyA) with the Woodbridge windows averaging approx. $1300 per window (window sizes roughly 6'x4' and 8'x4'). I also liked the fact that I didn't have to get double hung windows. Woodbridge windows are triple paned, also nice as I am counting on that providing even more insulation. Things to note: 1) The window frames are thicker. You have a little less glass and they take up a little more space from the inside to the outside. This also provides additional insulation. 2) As mentioned previously, they offer a lifetime warranty and it is transferrable. We plan to stay in our home until .... so we know we will be covered if we ever have a problem, but the transferable option would be a really nice bonus selling point. 3) The installer was on time, professional and knowledgeable (has worked for the company for 10 years- so is not contract labor or outsourced), and he cleaned up everything. 4) For the windows where we have siding, they added a "wood-look" vinyl trim that looks very nice around each of those windows. Was not aware of that when we purchased the windows and wasn't sure what I would think about it when the installer told me about it, but in the end, it looks good and puts a nice finishing touch on the windows. We also had some deteriorating wood around 2 of our windows and they completely replaced that wood before putting on the vinyl trim. 5) I was able to get a bronze finish on the outside of 2 of the windows that are on the front our house and they are white on the inside. 6) So far, they have shown exceptional customer service. We had a question about the install of the windows early during the install and the installer provided some information but he apparently called into the main office and they sent a manager out to explain things to us to ensure our satisfaction. On day 2 of the install, someone from the office also called to check and make sure things were going as anticipated from our point of view. 7) The windows are comparable to the previous windows that we purchased, but as noted these were less costly. Yes, it is an investment but I am convinced these windows are of significantly higher quality than what you get at the big box stores and I'm confident that the customer service and installation services are far superior. And yes, they, as well as all the big window and home renovation companies have a sales process, irritating as it may be. 8) We have had no issues reaching them. When I first contacted them, someone called me back promptly and scheduled an appointment very timely and they were very accommodating with our schedule. read more

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If they knock on your door to sell you windows, do not answer. There's a reason they are looking for business. We got suckered into 2 hours of a sales pitch on a weeknight and despite me asking the salesman to cut to the chase and tell us price multiple times, he kept going. When he finally got to the number, it was outrageous. We told him it was too high, not happening, and he kept talking to try to get us to commit that night. It was exhausting and a huge waste of our time. Will not be doing business with them now or ever. read more

Don't give them your number! I setup an appointment and then life happened and we were not able to do what we wanted so I cancelled the appointment. I cancelled even before meeting with them. Now they call multiple times a day wanting to sell me things. I have told them repeatedly to stop and they won't. When we are able to have the work done I will definitely not use this company and seriously... don't give them your phone number! read more

I had windows installed and have been waiting on warranty issues for two years and payed alot for them. The warranty is bull. I have talked to 5 people and still nobody has came by to fix them. read more

Attempted to set up an appointment for an ESTIMATE (only) on vinyl siding, however, they insisted I have my husband be in attendance. This is ridiculous, I'm a retired SVP from Bank of America. I own this home (and another one) along with my husband and I am FULLY capable of having an estimate done without my spouse in attendance. This is NOT the 1960's and I don't care if this is their policy. I will NOT be doing business with them. read more

I contracted with Woodbridge to do the siding on the back of our home. After being told it would be a one day job by two separate people, the salesman and the person who came to check the measurements, we are now on day NINE, with no confidence that it will be completed today. The company has horrible customer service, no follow up, installers that are 1) late 2) leave for 3-hour lunches) 3) SLOW as molasses - and a crew chief and supervisor that are defensive and place blame on others. I can only tell people who are thinking of using them to RUN IN THE OPPOSITE DIRECTION!!!! They do not deserve your business or your money. I had to give them one star but that is because you can't post a Yelp review without it. read more

I am extremely pleased with the highly professional installation and the quality of my new Woodbridge windows. There were a couple of areas of concern that I discussed with the installers before they began the job. Within a very few minutes, I was completely reassured of their understanding of my concerns and their ability to make sure that I was satisfied with their work. I can honestly say that the installation was flawless and exceeded my high expectations. From their total attention to the details of installation to their continual cleanup as they worked, they made the entire process a very pleasant experience. I am very happy with the quality of my new windows and professional installation. read more

Had Woodbrige give me a quote on siding and windows. The price was 3x what Window World was. Feel sorry for my fellow Texans that get robbed by Woodbrige. Told them we can not do business. Extremely expensive. Don't use them unless u like pissing money away. Do your homework and you will feel a lot better. Have a blessed day! read more

I made the mistake a year ago expressing interest in having my home resided. After 5 calls from Woodbridge to confirm our appointment I canceled out of irritation. I had the job done by Phillips who did an amazing job. A year later Woodbridge is still calling, oh yeah, I work nights so I get woke every time they call. read more

Unfortunately this company thinks it's 1950 and would not meet me at our rental house without my husband present (he has an odd work schedule). I guess the 24 hours of high level math that I took while pursuing my engineering degree still renders me incapable of making a financial decision by myself. Their loss. read more

We had windows installed by W.H.E. back in the spring. We have been really pleased with the windows and installation by their installers. We had 20 windows installed, 13 on the first floor and 7 on the second floor. We had the triple pane windows installed and we are very pleased with the comfort of our home from day one after the windows were installed. We had original and double pane windows replaced by triple pane, we're here to tell you they have made all the difference in the comfort of our home. We have seen the comfort level of our second floor go from uncomfortable, from hot in the spring/summers past, to being cool and comfortable. We look forward to this fall/winter to experience if we will be just as pleased, I will try to remember and post later. We have differently noticed lower electric bills, we are total electric. Their installers were polite, professional and worked efficiently to complete our home in two days, remember we had 20 windows installed. The cost, it averaged out to $950 per window/installled. The sale of the windows was an experience. I felt pressured into the deal, what I mean is, WHE was the first company we contacted. In order to get the deal/cost we paid we had to sign the contract that evening. I would've liked to shopped at least one other company. I don't know if I got the best deal, but in hindsight I know I did. After reading some reviews from the likes of Renewal by Anderson, we have not had any bad experiences with WHEs product, they delivered on their product and installation, with no complaints. It would have been difficult comparing this product to the others out there, they all have their differences. But I feel we got a very good product for the money. These will pay for themselves in 9-10 years. I need to save 1800 a year to offset the cost in 10 years. Give WHE a serious look when you decide it's time for you, I don't think it you will go wrong. read more

This place is similar Kirby/rainbow vacuum pushy sales pitch.. they won't schedule an estimate without both husband and wife home. Our appointment was scheduled at 6pm and he arrived closer to 7:30. Then proceeded with the companies entire life story and showed us all these reviews from a website we had never heard of. Their product looked aesthetically pleasing and of decent quality but pushing 9pm we've lost interest. We never got a quote that night.. some manager called a couple days later and wanted to come out again and present the quote to us as he wouldn't email or give by phone .. NO FRIGGIN WAY! This is worse than a car dealership.. Now they call every few months and I've asked over and over to be removed but they don't get it.. this was in early 2018 when we called and I just got another call tonight which prompted me to leave this review.. looks like the other reviewers are annoyed by this company as well.. they should definitely try a new approach. Hope this helps someone else and they don't waste your time as well. read more

Sales guy was a sales guy...a little long winded and high pressure but I guess it worked for him since I took the deal. Then another guy came out to measure, which was really quick & easy. Once the windows were made the installer contacted me. He had to postpone a day because of some transportation issues on their end, but they showed up as agreed the next morning. Installation was smooth and easy (for me). Checked it out in the middle of a hectic day, everything looked right. Later that evening when I got home I noticed that they had cleaned up my porch nicely. Then I went inside. Y'all, they left my house SIGNIFICANTLY cleaner than they found it. I kinda want to get more windows just to keep my house clean. They did a great job of the installation, but the cleaning was so far above and beyond anything I ever would have expected from a contractor. Top notch product and crew! read more

I give Woodbridge a 1 only because I like the windows and they are when we ordered. They lack in communication!! Today I have had my windows over a month and they still have the stickers on them and were delivered dirty. Supposedly we cannot remove the stickers without a city inspection. As of last week, Woodbridge has not scheduled the inspection. The sales person talked of using our home as model home and wanted to take before & after pictures. Haven't seen or heard from him since he got our check. Woodbridge has NEVER called to check in or follow up. Horrible communication... I wish I had gone with a different company! read more