This review is long over due!! I had reached out to DFW Door Repair for a quote on getting a custom doors to enclose a flex room in my house. Out of 2 other places I had received quotes from, they had the most reasonable price with a door design that I wanted! It was something outside of what they normally do, but they were able to make it work for us!! It took about 4 months to get our custom door in and a whole day to install since it was a huge project! It may have been their biggest custom project? Haha! But, all in all, they did an AMAZING job ,and we absolutely LOVE, LOVE, LOVE our new doors!! They made our flex room into an office!! The whole team went above and beyond our expectations!! I highly recommend DFW Door Repair for your door needs! read more

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They bid over $500 for a door adjustment. We got it fixed perfectly for $100. Buyer beware. read more

I can't say enough great things about this company. From the initial call to schedule a phone consultation estimate to the tech, Jason, that performed the repair to our pocket door, everyone was professional, courteous, and such a pleasure to work with. Jason is an excellent individual who cared about the work he was doing and went above and beyond to keep the work area clean, minimized damage to the surrounding area to complete the repair, and even went above and beyond to replace trim I had removed before they arrived. I will definitely be using DFW Door Repair exclusively for any door repairs that we need to have done. Thank you so much for setting the bar for what everyone should expect from a service company! read more

Overall they could do better, I believe. I can adjust doors, but no time and not fast enough. My wife called them and they come out next day, Very fast. But for 42 inch oversize-custom-door, we needed a experienced company or a person and did not mind paying more to fix it right. Issue we had, bottom corner door frame pushed out and door started rubbing floor from few months ago and daylight started showing thru. We are not 100% satisfied with fix. They adjust door perfect to the bottom corner pulled out frame. My wife asked is this the best fix they can do- one side of threshold is lowered than hinged side and inside door trim does not flush with wall tight, and there is a hole on the threshold and shows subfloor. The reason Billy and technician gave to my wife, frame is warping and wall is settling and that's the best they can do. Very disappointed about the Billy after the conversation. He asked... Do you want frame is straight, but door open/close poorly or frame and trim is bit off, but door fits and closes tight? Guess why my wife called service instead of me fixing it. Adjusting door and replacing weather strips and door bottom sweep for $450. it is bit steep. read more

DFW Door Repair - Tech added rolled up pads into the hole I pointed out. - Door Sales/Installation Near Me - Irving, Texas

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Jason came out and put a new threshold on our back door; he was really nice, efficient, worked fast, got it done. Our new threshold looks so much better than what we had, and this house is less than 2 years old. I'm extremely impressed with the company; not only was scheduling easy, but their follow-up was quick, easy, first-class. Great company. Highly recommended. read more

We had appointment for resetting frame for 2 of our doors. Both technicians Emidio and Sean were right on time. Upon arrival, it was quickly determined that one of door does not require adjustment and invoice was adjusted accordingly. They delivered very good service and completed the work. Since they were already on site, I requested them to replace weather stripping on one additional door which they did it promptly. Work was done very well. My only problem with overall job was exorbitant cost to replace weatherstrip for the door. Had I known it or I was made aware of it, I would have either done it myself or would have called handyman.I hope they fix their pricing more in tune with market. Unfortunately I would not recommend them for future business purely due to cost basis. read more

Needed a replacement door installed on the patio and also wanted them to adjust the front door. Excellent work, price and timing. Billy gave me an immediate quote and Breadon and JR came by a few days later and did the install. They were very professional and did excellent work, the pricing was well under other bids i received. Highly recommend them to Replace and repair your doors read more

Both Payton and Jr, technicians at DFW Door Repair (soon to be Your Door), did an excellent job repairing or "tuning up" the front door of our recently purchased older home. They were punctual, courteous, and knowledgeable. I had called yesterday and in less than 24 hours our front door is now much more functional, secure, sealed, and leveled. I also appreciate the administrative team who gave us a phone consultation and scheduled our appointment in a timely and professional manner. After finishing the scheduled repair, Payton and Jr were also willing to take the time to survey all our other doors to determine what could be done to repair and update their maintenance. We plan to use DFW Door Repair again to address these additional door issues. Thank you Payton and Jr and DFW Door Repair! read more

My husband tried to put in an exterior door himself and while it wasn't terrible it wasn't done right. Shane and JR came rather quickly and fixed the door and added new trim. Even took the initiative to fix my front door from sticking and take my husbands mess from the backyard away. Thanks guys! read more

Braeden and Junior were very efficient with the resealing of our door. They were both very polite and answered all our questions.

Our old front door broke beyond repair just as we were getting ready to list our home for sale. Billy helped us replace it in a matter of weeks. His team did great work at a price we considered very fair. He was responsive to phone calls and emails and kept us informed throughout the process. I would definitely recommend! read more

DFW Door Repair - Instantly improved our curb appeal - Door Sales/Installation Near Me - Irving, Texas

I had a wonderful experience with this company. From the receptionist to Phil and then the 2 technicians who actually did the work, Jr and Payton. My job was originally scheduled to be done on a Friday. Dan sent me a message Monday and let me know there was a cancellation and asked me if Tuesday I would be available, as a result my appointment was moved up. Tuesday I was sent a message telling me my technician Jr was on his way. Jr and Payton, showed up promptly and go started. They both were very professional, courteous and friendly. Saved me money with some of their recommendations and told me exactly what I needed. They cleaned up after their job was completed. I will work with them again if the need arises, they did such a fantastic job I don't think I will need to. read more

I had a front door and patio door that had air blowing in on all sides. I tried a few years ago to weather strip them with very little luck. I talked with DFW Door Repair and sent them some pictures. I set up an appointment to have both doors re-set and weather stripped for a cost of almost $2,000. (Much cheaper than new doors) As it turned out, I only needed some minor adjustments, weather stripping, and one new threshold. This saved me a lot of money. Jason and Aden did a great job and cleaned up like no work was ever done. If the cold air does not blow through the patio door this Winter, I will be a very happy customer. I will for sure, use this company again if needed. read more

"Like butter!". That's what you'll be saying with a grin after you come home to your new doors. Billy and his team do expert, high-quality work. I've used him to replace multiple doors, and have almost *never* in my life encountered a door that works as well as smoothly and precisely as ours. You will judge all other non-DFW Door Repair doors as inferior... so... be forewarned. read more

Jason and Dustin did a fantastic job installing a new back door with an extra large doggie door for our brand new Saint Berdoodle puppy. We love it! Thanks, Jason and Dustin, for your hard work and good advice! read more

Responded quickly initially and set up a phone consultation. Phone consultation was a waste of time after sending pictures as requested. Never responded with an estimate or any communication. I texted the number that had been communicating with me and never received a response. If they didn't want the job, they could have just said so up front and I would have moved on to the next company. Based off of the initial quick response, I stopped looking for other companies and waited over 2 weeks. Shame on me. Will have to start the process over now. read more

Called this company to have my aging door thresholds replaced. All I can say is that they are the very best in the business. Billy and his team will work with you until you are satisfied with the finished result. They replaced my front door, door to the garage, and patio door thresholds that match the updated hardware on our doors. read more

DFW Door Repair - The front door with the new threshold! - Door Sales/Installation Near Me - Irving, Texas

Called for saggy door and possible lock out of alignment. The technician spent 5 min checking, then another 5 min putting on lubrication and screw down 5 screws to "fix"... then asked for 150$ min charge with nothing repaired. I am afraid I wouldn't use this company for any type of work. read more

Tried to a get a in person assessment with my door issue and booked almost 2 weeks out with a time slot for him to come out. Got a call about a day before appt time saying billy cannot come out and just send pictures. Wanted him to come in-person to check to make sure. They replied and said he will be there. Next day before appt excuses were made that he did not need to and its not worth it money wise. And Billy said scheduling online is just for a online estimate, not for him to check it on site, even though there is a time slot window for the technician to come out...and the company confirmed its suppose to be a site visit which makes sense. So in summary, if time is important to you and you took a day off from work for the onsite visit or repair, dont bother and go with another company as they can freely change up when they want to come, if they are going to at all. New clients want a professional they can rely on to show up when they are expected to, rather than someone that wants to show up when they want to and make excuses for their own convenience. read more

I had them come out to replace the weather stripping around my backdoor. I used their online web portal to book the job on a Thursday, received a text response the same day and scheduled the job for the following Monday. The tech (Brian) was early to the call which was not a problem for me, finished the job quickly, fixed another issue with the door lock and cleaned everything up before he left. Very happy with the work and the bill was fair. read more

STAY CLEAR OF THIS COMPANY. DISHONEST AS HELL! Been dealing with DFW Door Repair since June 2020. Job still is not complete! Took 3 months to order and install my double patio door with opening sidelites. They finally came out in Sept to install the door and to my surprise no screens for the sidelites. The invoice clearly states with screens. Billy tried to lie his way out by saying we had discussed the screens which we had not. What the hell good are sidelites if you don't have screens! I'm still trying to get my screens and a threshold extender installed (it's now Nov). I keep getting excuses from being out of town to checking with his supplier. Then I get a deadlines date which comes and goes and my emails are being ignored. This guy has no intention of getting my screens. Which I knew who his supplier is. I could kick my self for paying him the majority of what was left to pay. I put half down as a deposit and should have held the second half until job complete. I only withheld $250 which isn't a instinctive to finish anything. This is a horrible way to run a company. I can't believe how many good reviews they have on this website. Wonder how he chooses which customers to please and which ones to screw! I didn't want to go this route but I guess I'm going to get a attorney involved. read more

Billy is the man. He works quickly, efficiently, and he gets the job done right. If you have issues with your doors or door frames, you should definitely call Billy. read more

Sent e-mail (with specific door information, measurements, and photo's) on Monday, Billy called on Tuesday, and my door was installed on Thursday. Billy and his team were very professional, the work was completed in a timely and orderly fashion, and I was left with a professional installation of a door. I encourage anyone with a door issue to contact DFW Door Repair. You won't regret it. read more

They came on time, the work was good for the most part. He spent a lot of time, so wasn't a quick job that would make me believe I was ripped off. Both doors I needed fixed were fixed. The issue was that the caulk he used was supposed to dry clear, at least that's what he told us. We have dark brown door and frame/trim like most every one else. It dried WHITE, a bright WHITE that doesn't match anything. When we called, we were told to give it a few days. We did, actually a week. Called back again and were told we'd have to figure that out and fix it ourselves. Why in the world would you use a caulk that doesn't match (or at least use clear like you said) if you're a professional? Why would you lie to your clients so to get the job, and then not make things right when it goes bad? read more

We had an 8' glass door leading to our backyard, and we wanted a dog door for our 110lb dog built into it. Billy and his team made a new door (nearly identical to the current one) with a dog door built into the bottom portion. They switched the door out, allowing us to keep our original door in case we ever need or want to switch back. If we ever move, we can literally take this new door with us. We were able to keep 3/4 of the new door as 'glass', which was important to us for natural lighting, etc.. The install was quick and clean and very professional. The guys couldn't be any friendlier. We are extremely pleased, and we highly recommend this company. read more

I had a good experience with this company. I was looking at handy man's first and after talking to a friend who suggested a door repair company, I Googled door repair and found these guys. While Billy wasn't the one to fix my door he was extremely helpful in the scheduling process as was his wife Jennifer. I had an interior door from the kitchen to the garage that due to settling of my house was extremely hard to open and close. Junior and Andy came out to repair the door. They were both extremely polite and professional. They cleaned up afterwards and my door works great now. Opens, closes and locks perfectly with no struggle. Thank you for the great work! read more

DFW Door Repair has stained and installed a custom front door with custom glass for us. It looks amazing and we are very happy with it! They installed the hardware on it that we had purchased from Home Depot, caulked the new frame which included a new threshold, and replaced and caulked around my doorbell. They successfully installed a bathroom door which I bought at Lowes which I had a problem getting to fit. They cut a custom cat door I had purchased for a closet door and installed the cat door to perfection. They easily fixed two doors which would slowly swing halfway closed when opened. Billy provided an accurate quote up front and explained what needed to be paid now and later, therefore, there were no surprises. This crew is very friendly, shows up on time, communicates well, cleans up the mess when the work is completed, and does a great job! I have referred them to a friend who has had doors installed by this company and they are happy as well. I highly recommend this company! read more

DFW Door Repair - 3-stage staining process of our custom front door. - Door Sales/Installation Near Me - Irving, Texas

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Well I can tell you this is exactly the way a small business should operate. They are expert in what they do and they do not do anything else. The customer management software they use blew me away and all small contractors should call Billy and ask him where he got this software. It kept up with everything from the bid to the invoicing including notifying me when they were on their way, what time they would arrive who it would be and the whole job. This made the process much better than the other contractors I was dealing with. There work was perfection. I had four quotes and they did quote me more than one other quote but unlike the usual me, I did not go cheapest bid. I wanted them as I felt they were worth more than the finish contractor who said he would charge less. I was correct. I know I got a much better job. These guys are really worth it and i am selling this house in eight month when my next one is finished. I highly recommend them if you need repair or replacement. John read more

I strongly Do Not Recommend this Company !!!!!!!!! Their website makes them look so much better than what they delivered !! They had no problem taking my money and never can back to finish the job ..... on top of the unprofessional business they weren't cable of installing my door !!!! Crack the top of it because they dropped it . I have had to hire a new company to fix their mess !! read more

I own a local Real Estate Company and I have been working with the owner Billy for the last 8 years. He is my go to guy for anything door related. I have referred him to 20+ clients with no complaints. I used him to install a new front door on my home and I really love it. I have had listings where the doors won't shut correctly and they will come in and fix all of them and the price is competitive also. He responds quickly to text messages, so I recommend texting for fast response. Two Thumbs up from me. read more

I paid this company in advance, as I was not in town when my renter reported the door wasn't working. They have still not fixed the door 3 months later and no longer return phone calls. DO NOT USE THIS COMPANY read more

Back in March we gave Billy Klein the owner of this company$5,675 which was half of a project he was supposed to do for us. We did not hear back from him for almost 3 months. When he finally answered his phone he said oh sorry I've been busy!!! We asked for our deposit back. He said he would get it back to us. Another few months go by. No check. I go out to his house and he says i will have a check for you the next day. Again no check. Then he says he is going on vacation with his family and will pay when he gets back!!!! Vacation???? Still no check. I was going to give him a chance to take care of this and not have to write this but he has left me no choice. I will be following up with legal action. Please do not use this company. Unbelievable he is still in business. 9/14/16 read more

I can't believe I didn't check yelp reviews first. Don't hire this guy! Charged me 1400 to replace a door--HOW STUPID WAS I?!? Now, this door leaks worse than the other one. I'm not sure how to fix it. E-mailed several times, no response. Never sent me a bill. Said he would e-mail it. So.Many.Warning.Signs. read more

Beware of this door company. I got replacement French doors because my old doors were leaking. I called DFW Door Repair and Billy responded quickly. He came to my house and gave me an estimate. They installed the doors and it looks really nice. However, it rained two days later an my doors still leak. I called Billy and he did respond quickly. He acted very concerned, but always had to cancel or had an excuse when it was time to show up to fix my doors. After 4 months, and $2100 later, I never heard back from him. I finally sent him a text and told him how disappointed I was. He did try to make things right, but I told him no thank you, as I was not going to listen to anymore excuses from him. It has been almost a year now and I still have a leaky door. I have yet to find a door company that actually will show up, read more

Highly, highly recommend this company!! DFW Door Repair just completed the installation of the custom doors in our home office. We are THRILLED with the finished product and the entire DFW Door Repair team! We will be hiring them again and again!! From the very first meeting, the DFW Door Repair team's professionalism stood out against their competition. They were prompt and responsive throughout the entire project from start to finish. We've done several projects like this in the past and have never worked with a company with such a high level of service and quality of workmanship. Our beautiful new doors were done on time for a fair price that was well within our budget. Thank you so much DFW Door Repair! read more

After trying for weeks to get a dog door installed in my house I finally found this company. They were quick to respond to my request for a quote. Despite costing a little more than other places, I decided to do business with them. They showed up on time to the set appointment. The door they installed fit perfectly and was exactly what we had discussed. I would definitely recommend them to others. read more

I had a busted threshold and some rot and needed repair. I contacted DFW Door repair and was asked to send some photos of the door. Billy Cline responded stating they would recommend a new door as there was just too much damage and they wouldn't be comfortable patching a bigger problem. The price quoted for a new door was very competitive, but just a month prior my 5 year old daughter was diagnosed with cancer and with the new year came new deductibles and I just couldn't do it. I informed DFW Door Repair of this and they agreed to fix my threshold only to save me some money until things got better. Upon arrival they let me know they were replacing my entire door and frame for the quoted fix price and that I need to focus on getting my kid healthy and not home repairs. I was blown away from their generosity. I waited six months to type out any reviews, because I wanted to be honest about their work and not review on emotions. I am 100% happy with the work done, no leaks and the temps in that room are much more stable now the elements can't seep in. I'll be in the market for a new front door soon and I have zero doubt who I'll be using. read more

I was preparing to sell my house and didn't have a lot of lead time to replace a patio door. Based on the previous review's, I took a chance and used DFW door repair. Prices were reasonable, installation was timely and to-date no issues with the job done. I don't believe in giving out 5 stars so this is a as good as it gets. read more

Very Disappointed. Called Billy to come out and quote replacing patio doors and a front door. He came out and inspected the areas needing work. He asked me to e-mail pictures of the styles I liked. Two weeks went by, no response. Another email to him, no response. Thanks for wasting three weeks of my time! I wanted the work done before the kids got out of school! Why bother being in business if you don't want business???? In hindsight and judging from all of these other people who were ripped off, I am so glad he did not respond to my requests. I did find a great company in Duncanville to do the work. read more

You are lucky Billy from DFW Door Repair did not agree to do your job. He still has $4,857.33 we gave him a year ago to replace a door. We have no door and no hope we will ever get our money back from this man. read more